The document summarizes the author's experience as a summer intern at Walgreens. It discusses the various roles and responsibilities held, including providing customer service, senior outreach initiatives, immunization clinics, and other pharmacy duties. Metrics are provided on sales revenue generated from immunizations, medications, and other products at various Walgreens locations during the internship. The largest program discussed was a potential partnership with the local school district that could generate over $286,000 in revenue.

1. My Walgreen’s
Summer Intern
CMI/CPI
Intern
2015

2. My Walgreen’s Experience
Flatez Dyson
University of Memphis - May 2016
Accounting Major
Community Management Intern
Brief Summary:
My employment with Walgreen’s began three months ago as an
CMI intern. Throughout the summer, I’ve learned what it means to be a
Walgreen’s employee by providing extraordinary customer service, and I look
forward to entering the company as an ASMT.

3. MY OVERALL EXPERIENCE
 What I’ve learned as a Walgreen’s employee
 Senior Outreach/Community Involvement
 Return to Stock Call List
 Scan Outs/Smart Counts
 OSA

4. O.S.A Results
Averages last
4 ending
weeks
Scan Out
Execution %
Target % Total Outs
Scanned
July 25, 2015 92.5% 85% 296
July 18, 2015 91.7% 85% 300
July 11, 2015 87.7% 85% 374
July 4, 2015 100.00% 85% 559

5. My Walgreens
Experience
Auriel Person
University of Tennessee Health Science Center Pharm D. 2018
Community Pharmacy Intern District #507

6. Background Experience
• Walgreens Hire Date: October 2014
• Home Store: 10103 (Covington Pike and Stage)
• Gained all work experience during internship

7. Focus Areas
• Flavoring
• MTM
• Immunizations and Flu Shot Clinics
• Have individual meetings with each technician
• Also ask front-end to help with pharmacy goals

8. Daily Duties
- Provided patient counseling
- Completed the NTT and 7 Day Return to Stock Call list
to encourage and promote adherence
- Provided health testing (blood pressure screenings)
- Communicated with other healthcare professionals

9. Senior Week and Wellness
Wednesdays
- Encouraged patients with high
blood pressure to record their
BP daily and keep a log
- Increased awareness about
immunizations and disease
states
- Promoted diabetes testing
supplies and immunizations
- Encouraged patient to live well
and stay healthy

10. Actual Revenue Generated $734.86
T-dap Zostavax Pneumovax Meningitis Others CMR TMR
Med. Part
B
Flavor Rx
May 0 0 1 0 0 2 0 2 1
June/July 2 1 0 0 2 1 7 26 14
Actual Script Vol 2.8 1.9 1.9 0 4 10.8 7.7 39.2 3
0
5
10
15
20
25
30
35
40
45
Store #7059
- Bedside Delivery
- Completed 6 TIPS
- Completed 1 CMR

11. Actual Revenue Generated $715.24
T-dap Zostavax Pneumovax Meningitis Others CMR TMR Med. Part B Flavor Rx
May 0 0 0 0 0 0 0 1 9
June/July 1 2 1 0 0 1 0 22 36
Actual Script Vol 1.4 3.8 1.9 0 0 3.6 0 32.2 9
0
5
10
15
20
25
30
35
40
Store #3465
- Patient Counseling
- Technician Training (Rx Entry, Filling, Drive-Thru)
- Administered 1 Pneumovax and 1 Zostavax

12. Actual Revenue Generated $3806
T-dap Zostavax Pneumovax Meningitis Others CMR TMR
Med. Part
B
Flavor Rx
May 2 0 2 1 0 0 0 3 0
June/July 9 7 7 2 5 1 3 33 10
Actual Script Vol 15.4 13.3 17.1 5.4 10 3.6 3.3 50.4 2
0
10
20
30
40
50
60
Store #15287
- Wellness Experience Store
- Administered 1 Pneumovax
- Scheduled a CMR
- Completed 3 TIPs

13. T-dap Zostavax Pneumovax Meningitis Others CMR TMR Med. Part B Flavor Rx
May 0 0 0 0 0 0 0 9 2
June/July 0 2 2 0 0 1 15 34 13
Actual Script Vol 0 3.8 3.8 0 0 3.6 16.5 60.2 3
0
10
20
30
40
50
60
70
Store #9719
Actual Revenue Generated $865.87
- Scheduled 1 CMR
- Completed 15 TIPs

14. T-dap Zostavax Pneumovax Meningitis Others CMR TMR Med. Part B Flavor Rx
May 0 0 0 0 0 0 0 6 2
June/July 6 4 4 0 4 0 2 34 9
Actual Script Vol 8.4 7.6 7.6 0 8 0 2.2 56 2.2
0
10
20
30
40
50
60
Store #6341
Actual Revenue Generated $2210.91
- Completed 2 TIPs

15. T-dap Zostavax Pneumovax Meningitis Others CMR TMR Med. Part B Flavor Rx
May 0 0 0 0 0 0 0 4 4
June/July 2 2 3 0 0 1 17 44 38
Actual Script Vol 2.8 3.8 5.7 0 0 3.6 18.7 67.2 8.4
0
10
20
30
40
50
60
70
80
Store #2892
Actual Revenue Generated $1171.62
- Completed 17 TIPs
- Scheduled 1 CMR

16. T-dap Zostavax Pneumovax Meningitis Others CMR TMR Med. Part B Flavor Rx
May 1 0 1 1 0 0 0 5 6
June/July 6 2 3 3 8 0 2 38 36
Actual Script Vol 9.8 3.8 7.6 7.2 16 0 2.2 60.2 8.4
0
10
20
30
40
50
60
70
Store #7792
Actual Revenue Generated $2806.64
- Completed 2 TIPs
- Administered a Tdap

17. Senior Outreach/Flu Shot and
Immunization Clinics
• Raleigh Assembly of God
• 2 flu shot and immunization clinics
• ~1200 people
• Projected Revenue: $23,299.50
• New Hope Christian Academy
• Flu shot and immunizations
• Projected Revenue: $519.80
• Arc of the Covenant Church
• Flu Shot Clinic
• Projected Revenue: $649.75
• Daughter of the American Revolution
• Immunizations
• Projected Revenue: $540
• Ridgemont Manor
• Presentation and Flu Shot Clinic
• Projected Revenue: $259.90

18. Senior Outreach/Flu Shot and
Immunization Clinics
• Town Villages
• Presentation, Flu Shots, and Immunizations
• ~ 300 people
• Projected Revenue: $8800
• Ellendale Baptist Church
• Immunizations
• Projected Revenue: $450
• Raleigh-Frayser Senior Center
• Presentation and Blood Pressure Screening
• J.K. Lewis Senior Center
• Presentation and Blood Pressure Screening

19. Highlight:
Shelby County Schools Contract
• Largest public school district in TN & 22nd largest school
district in the nation
• Has over 185 schools
• Enormous issue with student immunization incompliance
• Possibly as low as 48-54% incompliance rate
• Has already established 4 school-based (in-house)
healthcare clinics
• Problems with healthcare clinics
• Location
• Staff’s immobility
• Solution: partnership with Walgreens
• Upcoming events: October & November 2015
(Agricenter)
• Projected revenue: $286,750

20. Total Revenue
Total Projected Revenue: $322,568.50
+
Total Actual Revenue: $12,311.54
=
$334,880.04

21. Questions
?????