Legal Aid of Nebraska (LAN) is a non-profit law firm offering free civil legal services to low-income individuals, facing challenges such as language barriers and complex bureaucracy. Fingent proposed a web-based interview system to streamline user screening and data sharing, enabling non-technical staff to assist clients effectively, thereby improving the intake process and legal form completion. This technology solution has resulted in significantly faster data processing and form filling for both staff and litigants.

1. Simplify Access to
Legal Services

2. About
LEGAL AID OF NEBRASKA
(LAN) is a non-profit law
firm providing free civil
legal services to
low-income Nebraskans.
Client

3. The Challenge -
Knowing how to navigate a
bureaucratic process is
often hard for people
Having a different first
language may complicate
document preparation
It’s hard to know what to
do even when facing
simple legal situations
LAN wanted make it easier for people ask for - and get - the help they need to resolve common legal issues.
Overcoming the impediments to due process
Complex Legal Process Language Barriers Ignorance of the Law

4. Approach
Fingent proposed a web based interview system to perform
user screening and data sharing with other participating
systems. The interview system is readily adaptable by
non-technical support staff to provide screening and
information even to those with low literacy skills.
Fingent’s

5. Major Features
&
Functionalities
Identify legal problems based on
answers to the questionnaire system
Determine if litigants are
eligible for free legal services
Guide litigants quickly to free
legal services and resources
Helps to easily fill legal forms
and import/export as pdf
Directs litigants to legal services
intake or away from intake depending
on the case acceptance guidelines
Identifies the problem
Speeds intake process
Determines eligibility
Simplifies form filling
Expedites legal guidance

6. Fingent Impact
Eliminated manual data
entry steps for case
management
Legal formalities are
now easier to follow for
litigants
Data entry for case
management is twice as
fast
Now staff has more
time to spend on
serious legal issues

7. Now
LAN intake staff
processes data
2 Times
faster
Litigants fill legal
forms
5 Times
faster and easier

8. Thank You
We can help you do a lot more with technology.
Let's talk and together create a technology roadmap for you.
INFO@FINGENT.COM +1 (914) 615-9170 235 MAMARONECK AVENUE, SUITE 301, WHITE PLAINS, NY 10605 WWW.FINGENT.COM