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LIS on-line…nel Segno della Salute

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La Regione Basilicata, con l’Azienda Sanitaria Locale di Matera (ASM) capofila del progetto, ha deciso di migliorare la propria offerta di servizi che facilitano la comunicazione tra personale medico e pazienti con disabilità uditiva, offrendo un servizio di video-interpretariato da remoto in lingua dei segni italiana (LIS).
Il servizio di video-interpretariato professionale on-line fruibile da computer, tablet e smartphone, che mette a disposizione in tempo reale un interprete di italiano - LIS collegato in videochiamata da remoto. In pochi secondi, il paziente sordo e il personale medico hanno la possibilità di comunicare in videochiamata con un interprete, che ha il compito di trasferire tutte le comunicazioni dal medico al paziente e viceversa, in modo completo ed efficiente.
Si adatta a diverse situazioni d’uso: visite mediche, pronto soccorso, ambulatori, sportelli CUP e URP, info point, e molto altro.
Per la prima volta una Regione italiana garantisce su tutte le strutture socio-sanitarie pubbliche del suo territorio questo innovativo servizio, offrendo la possibilità a tutti i cittadini sordi lucani di comunicare in modo completo e professionale con il personale medico ed amministrativo delle strutture socio-sanitarie.
Nelle fasi successive del progetto, si potrà estendere il servizio di video-interpretariato anche in 25 lingue vocali (inglese, francese, spagnolo, arabo, ecc.) disponibili all’interno della piattaforma.

Published in: Health & Medicine
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LIS on-line…nel Segno della Salute

  1. 1. LIS on-line…nel Segno della Salute ASM – Azienda Sanitaria Locale di Matera Comunicazione con i cittadini e gli utenti Innovazione nel campo clinico-sanitario con il supporto incondizionato di
  2. 2. Il progetto è stato coordinato per l’ASM - Azienda Sanitaria Locale di Matera da:  dott. Vaccaro Ferdinando, responsabile S.I.A. – Sistema Informativo Aziendale VEASYT s.r.l. è il partner tecnologico. VEASYT è spin off dell’Università Ca’ Foscari Venezia, che sviluppa soluzioni digitali per l’accessibilità e l’abbattimento delle barriere della comunicazione. Il gruppo di lavoro con il supporto incondizionato di
  3. 3. La Regione Basilicata, con l’Azienda Sanitaria Locale di Matera (ASM) capofila del progetto, ha deciso di migliorare la propria offerta di servizi che facilitano la comunicazione tra personale medico e pazienti con disabilità uditiva, offrendo un servizio di video-interpretariato da remoto in lingua dei segni italiana (LIS). Il servizio di video-interpretariato professionale on-line fruibile da computer, tablet e smartphone, che mette a disposizione in tempo reale un interprete di italiano - LIS collegato in videochiamata da remoto. In pochi secondi, il paziente sordo e il personale medico hanno la possibilità di comunicare in videochiamata con un interprete, che ha il compito di trasferire tutte le comunicazioni dal medico al paziente e viceversa, in modo completo ed efficiente. Si adatta a diverse situazioni d’uso: visite mediche, pronto soccorso, ambulatori, sportelli CUP e URP, info point, e molto altro. Per la prima volta una Regione italiana garantisce su tutte le strutture socio-sanitarie pubbliche del suo territorio questo innovativo servizio, offrendo la possibilità a tutti i cittadini sordi lucani di comunicare in modo completo e professionale con il personale medico ed amministrativo delle strutture socio-sanitarie. Nelle fasi successive del progetto, si potrà estendere il servizio di video-interpretariato anche in 25 lingue vocali (inglese, francese, spagnolo, arabo, ecc.) disponibili all’interno della piattaforma. La comprensione delle informazioni di tipo medico sono di vitale importanza per la vita di tutti i cittadini. Lo è ancora di più se i cittadini presentano una disabilità, che a volte può essere anche “invisibile”, come la sordità. Le difficoltà comunicative che si nascondono dietro la disabilità uditiva infatti sono spesso sottovalute o addirittura ignorate e questo causa nei cittadini affetti da sordità un senso di esclusione e di disagio sociale. Ma soprattutto porta in molti casi a una errata o nulla comprensione di informazioni ed eventi riguardanti il loro bene primario, la salute. Questa mancanza di comprensione va ad influire in modo cruciale sulla gestione e sulla cura di eventuali patologie. I principali destinatari del servizio di video-interpretariato, sono i pazienti sordi che accedono alle strutture socio-sanitarie lucane e, di riflesso il medico o personale infermieristico e amministrativo. Il servizio consente al personale medico, infermieristico, amministrativo e agli operatori socio-sanitari delle aziende sanitarie della Basilicata di avere a disposizione in qualsiasi momento un interprete di italiano - LIS collegato in videochiamata, pronto a supportare la comunicazione tra cittadini sordi e personale socio-sanitario udente. Presentazione della soluzione 1/2 con il supporto incondizionato di
  4. 4. Aziende Sanitarie / Servizi orientati ai cittadini Presentazione della soluzione 2/2 con il supporto incondizionato di
  5. 5. ASM – Azienda Sanitaria Locale di Matera dott. Ferdiando Vaccaro – Responsabile S.I.A. Sistema Informativo Aziendale ferdinando.vaccaro@pec.it 329/58.32.803- 0835/25.36.61 Anagrafica del referente con il supporto incondizionato di

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