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Fran Simon
                           Chief Engagement Officer
                            Engagement Strategies




A Webinar About Webinars

A NEWBIE’S RECIPE
FOR PRODUCING AND
PRESENTING WEBINARS
                                                      1
A little bit about me and why I
want to tell you about webinars!
                                   4
Today’s Menu         (1.5 Hours)


 Basic Recipe: What
  goes into Webinars
 Shopping List:
 software features
 The Secret
 Ingredients:
  Presentation Tips
 Questions
                                    5
Prep Work: Definitions
                   Collaboration      # of attendees        Purpose
Online Meeting                            2-20*             Remote
                 Highly interactive                    Business meetings
                    Multi-way                               ******
                  communication                         Staff , client or
                                                        board meeting
   Webinar                                2-500             Remote
                  Limited 2- way                          presentation
                  communication                              ******
                                                          Conference
                                                       session or training
   Webcast                             2-Thousands     Remote broadcast
                     1-way                             of information to
                  communication                         large audiences
                                                             *****
                                                            Keynote
                                                                             7
Prep Work: 3 Elements of Webinars




   Visuals     Sound     Interactivity


                                     8
Prep Work: Roles in Webinars



Organizer             Panelist(s)             Attendee
• Schedules and       • Joins via a special   • Invited to register
starts the session    invitation from the     to participate
                      organizer
• Manages                                     • Can use the
controls in session   • Can speak and to      “questions” panel
                      the audience and        and hand-raising
                      privately to the        tool
                      Organizer

                      • Can use chat
                                                                  9
Prep Work: Roles in Webinars



 Presenter           Panelist(s)      Attendee
• FLEXIBLE: Can                    • Invited to register
be the organizer                   to participate
(or not) and can
be passed around                   • Can use the
to panelists and                   “questions” panel
attendees                          and hand-raising
• Schedules and                    tool
starts the session
• Manages controls
in session                                             10
Prep Work: Why Webinars?
 Demonstrations
 Training
 Research, policy, advocacy, fundraising,
  membership presentations
 Information sharing & thought leadership
 Product promotions



                                             11
Prep Work: Caution- Leads
It’s not just about you!
 Deliver great content and value

 Ensure the content will attract the right
  leads




                                              12
Prep Work: Webinars
For Revenue
  Interest?

  Price point?

  Competitive landscape?

  Value?

  Model? Subscription vs. single purchase
                                             13
Prep Work: Expectations
Inverse registration vs. attendance
                    High




                                                                       Attendance
                            Registration




                                                        Registration
                                           Attendance
                     Low
                           Free                                            $$$$
                                                                                    14
Basic Ingredients
of Powerful Webinars
   Content
   A computer & connectivity
   Webinar software
   Time to prepare
   Access to audio

                  Recipe Variations: (Nice to have)
                                                  17
Basic Ingredients of Powerful
Webinars: Content
 An engaging presentation or demonstration
           that people want to hear!




                                             18
Basic Ingredients of
   Powerful Webinars:
   A Computer* & Connectivity**
** broadband
Internet access




             * Check with vendors
             about Mac compatibility
                                       19
Basic Ingredients of Powerful
Webinars: Software
    Webinar Software + Audio Service




                                       20
Basic Ingredients of Powerful
Webinars: Audio Equipment


       -OR-


                    -OR-


*And, maybe a duplexing device for recording   21
Basic Ingredients: Time to
prepare and practice




              by Andreanna Moya Photography
                                              22
Special ingredients:
 2 computers




Presentation            Attendee view
computer                computer 23
Special ingredients:
A helping hand
             A “producer”




 to answer questions & troubleshoot   24
Comparing Webinar Software




                             26
Comparing Webinar Software
BEWARE THE TELECONFERENCING DETAILS!

                      • VOIP
            Free, but can be complex
      • Integrated Toll Call teleconferencing
                        $$?
           • Integrated Toll-free calling
                      $$$ !!!
      • Audio options may impact recording
                   equipment                    27
Webinar Software Features
   Desktop Sharing

    Web Browsing

      Recording

     Whiteboard
                     Common Features

    Drawing Tools

        Chat

    Share Controls
                                   28
Webinar Software Features
                  Multiple Presenters
                  VOIP & Integrated
Less Commonly     Teleconferencing
Considered        Advance Scheduling
Features
                   Instant Meetings

                   Video Streaming
                   Registration and
                      Reporting
                   Polls and Surveys
                                        29
The Secrets of the Pros:
Presentation Preparation
• Select a hot topic and set objectives
• Craft a great title
• Invite other presenters
• Develop a clear presentation
• Prepare supporting materials

                                          31
The Secrets of the Pros:
Technology Preparation
• Recruit a “producer”
• Practice and test the software
• Prepare a tech back-up plan
• Review the registration data
• Schedule in your software


                                   32
The Secrets of the Pros:
Promoting Your Webinar
• Link from Website or Blog
• Promote through:
     • email lists
     • social networks
     • bloggers
     • online ads
     • industry-specific organizations
                                         33
The Secrets of the Pros:
Engaging Attendees
              • Orient the attendees
              • Conduct polls
              • Use dynamic graphics
              • Limit text
              • Invite communication
              • Switch it up
              • Use exciting words!
                                       34
The Secrets of the Pros:
Following Up

           The most important thing you
           can do is nurture the new
           relationships you worked so
           hard to get!




                                          36
The Secrets of the Pros:
Following Up
• Send a follow up e-mail
• Post recording, links, and
other materials
• Invite the attendees to
connect with you again
• Make a special offer

                               37
High-Tech, High-Touch, High Impact consulting for
 a wired and rapidly changing world, including...
                    Webinar:
                        • production
                        • hosting
                        • promotion
                      Fran.Simon@ESbyFS.com




* www.ESbyFS.com * 301.294.9609 *                    38
FEEDBACK, please!

                   Please complete the
                         survey!

                     Sign up to stay in
                          touch!




* www.ESbyFS.com * 301-294-9609 *
                                          39
Resources
 www.ESbyFS.com/WebinarInfo




       Fran Simon * www.ESbyFS.com
* 301-294-9609 * Fran.Simon@ESbyFS.com *
        www.Twitter.com/EngageStrat    40

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A newbie's recipe for producing and presenting webinars

  • 1. Fran Simon Chief Engagement Officer Engagement Strategies A Webinar About Webinars A NEWBIE’S RECIPE FOR PRODUCING AND PRESENTING WEBINARS 1
  • 2. A little bit about me and why I want to tell you about webinars! 4
  • 3. Today’s Menu (1.5 Hours)  Basic Recipe: What goes into Webinars  Shopping List: software features  The Secret Ingredients: Presentation Tips  Questions 5
  • 4. Prep Work: Definitions Collaboration # of attendees Purpose Online Meeting 2-20* Remote Highly interactive Business meetings Multi-way ****** communication Staff , client or board meeting Webinar 2-500 Remote Limited 2- way presentation communication ****** Conference session or training Webcast 2-Thousands Remote broadcast 1-way of information to communication large audiences ***** Keynote 7
  • 5. Prep Work: 3 Elements of Webinars Visuals Sound Interactivity 8
  • 6. Prep Work: Roles in Webinars Organizer Panelist(s) Attendee • Schedules and • Joins via a special • Invited to register starts the session invitation from the to participate organizer • Manages • Can use the controls in session • Can speak and to “questions” panel the audience and and hand-raising privately to the tool Organizer • Can use chat 9
  • 7. Prep Work: Roles in Webinars Presenter Panelist(s) Attendee • FLEXIBLE: Can • Invited to register be the organizer to participate (or not) and can be passed around • Can use the to panelists and “questions” panel attendees and hand-raising • Schedules and tool starts the session • Manages controls in session 10
  • 8. Prep Work: Why Webinars?  Demonstrations  Training  Research, policy, advocacy, fundraising, membership presentations  Information sharing & thought leadership  Product promotions 11
  • 9. Prep Work: Caution- Leads It’s not just about you!  Deliver great content and value  Ensure the content will attract the right leads 12
  • 10. Prep Work: Webinars For Revenue  Interest?  Price point?  Competitive landscape?  Value?  Model? Subscription vs. single purchase 13
  • 11. Prep Work: Expectations Inverse registration vs. attendance High Attendance Registration Registration Attendance Low Free $$$$ 14
  • 12. Basic Ingredients of Powerful Webinars  Content  A computer & connectivity  Webinar software  Time to prepare  Access to audio Recipe Variations: (Nice to have) 17
  • 13. Basic Ingredients of Powerful Webinars: Content An engaging presentation or demonstration that people want to hear! 18
  • 14. Basic Ingredients of Powerful Webinars: A Computer* & Connectivity** ** broadband Internet access * Check with vendors about Mac compatibility 19
  • 15. Basic Ingredients of Powerful Webinars: Software Webinar Software + Audio Service 20
  • 16. Basic Ingredients of Powerful Webinars: Audio Equipment -OR- -OR- *And, maybe a duplexing device for recording 21
  • 17. Basic Ingredients: Time to prepare and practice by Andreanna Moya Photography 22
  • 18. Special ingredients: 2 computers Presentation Attendee view computer computer 23
  • 19. Special ingredients: A helping hand A “producer” to answer questions & troubleshoot 24
  • 21. Comparing Webinar Software BEWARE THE TELECONFERENCING DETAILS! • VOIP Free, but can be complex • Integrated Toll Call teleconferencing $$? • Integrated Toll-free calling $$$ !!! • Audio options may impact recording equipment 27
  • 22. Webinar Software Features Desktop Sharing Web Browsing Recording Whiteboard Common Features Drawing Tools Chat Share Controls 28
  • 23. Webinar Software Features Multiple Presenters VOIP & Integrated Less Commonly Teleconferencing Considered Advance Scheduling Features Instant Meetings Video Streaming Registration and Reporting Polls and Surveys 29
  • 24. The Secrets of the Pros: Presentation Preparation • Select a hot topic and set objectives • Craft a great title • Invite other presenters • Develop a clear presentation • Prepare supporting materials 31
  • 25. The Secrets of the Pros: Technology Preparation • Recruit a “producer” • Practice and test the software • Prepare a tech back-up plan • Review the registration data • Schedule in your software 32
  • 26. The Secrets of the Pros: Promoting Your Webinar • Link from Website or Blog • Promote through: • email lists • social networks • bloggers • online ads • industry-specific organizations 33
  • 27. The Secrets of the Pros: Engaging Attendees • Orient the attendees • Conduct polls • Use dynamic graphics • Limit text • Invite communication • Switch it up • Use exciting words! 34
  • 28. The Secrets of the Pros: Following Up The most important thing you can do is nurture the new relationships you worked so hard to get! 36
  • 29. The Secrets of the Pros: Following Up • Send a follow up e-mail • Post recording, links, and other materials • Invite the attendees to connect with you again • Make a special offer 37
  • 30. High-Tech, High-Touch, High Impact consulting for a wired and rapidly changing world, including... Webinar: • production • hosting • promotion Fran.Simon@ESbyFS.com * www.ESbyFS.com * 301.294.9609 * 38
  • 31. FEEDBACK, please! Please complete the survey! Sign up to stay in touch! * www.ESbyFS.com * 301-294-9609 * 39
  • 32. Resources www.ESbyFS.com/WebinarInfo Fran Simon * www.ESbyFS.com * 301-294-9609 * Fran.Simon@ESbyFS.com * www.Twitter.com/EngageStrat 40