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Established 1994
The Sash Window Workshop
“The Sash Window Workshop manufactures and installs the finest timber windows and
doors across London and the South and operates a supply only service across the rest of
the country. If you would like to take a tour of our workshops in Bracknell, please contact
the office to arrange a convenient time.
We believe that windows and doors are an important feature of any home and should
stand for themselves in terms of their quality, durability and elegance.
This brochure outlines our various different products and services, and the timber, glazing,
paint and ironmongery options available to you. If you have any questions, please contact
your sales surveyor.
Thank you for your interest in our company. We hope you enjoy looking through our
brochure.”
Richard Dollar and Shelley Kainth
Our Workshop - 2020
“Very pleased with all aspects of the service and product provided. The
quality of the windows and the fitting exceeded our expectations.” - Mr C
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Our History
The initial focus of the business was draught
sealing, repair and restoration of windows and
doors. Since the early years the company has gone
from strength to strength. We are now based in
purpose built workshops in Bracknell, where we
employ over 80 staff.
Windows and doors are vital features of any home.
They should be as durable and energy efficient as
possible, meet exacting quality standards and fit
sympathetically into your home.
We pride ourselves on our ability to
understandtheindividualneedsofourcustomers,to
manufacture the finest timber windows and
Founded in 1994 to meet the needs of discerning homeowners with period properties,
we started operating out of a converted pig shed in Ascot with three carpenters.
“I’m delighted with all the windows and doors they have installed
for me over the years and wouldn’t use anyone else.” - Ms S
doors from the best materials and to deliver our
products and services with the highest standards of
customer service.
We manufacture all our own windows and doors,
allowing us to ensure they meet the high quality
standards we expect. We encourage prospective
customers to visit our workshops. Here they can
meet our staff, take a guided tour, and we can show
what we do and most importantly how well we do it.
Our aim is to ensure that your windows and doors
enhance both the look and value of your property
and that you are delighted with the service.
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Our First Workshop - 1994
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We are unique in providing our customers with a wide range of product and service
options for their timber windows and external doors.
Our services cover complete new replacement
items; the installation of new sashes (moving
parts) into existing window frames; reglazing of
windows and doors; and draught proofing and
repair services.
All of our products, which include sash windows,
casement windows, front doors, bi-fold doors,
sliding doors and French doors, are manufactured
by us. For properties across London and the South
we offer supply only, supply and fit and repair
services. We are also able to offer a supply only
servicefornewjoineryacrosstherestofthecountry.
Where necessary our complete new joinery items,
which include frames, conform to or exceed the
relevant standards. We are part of the FENSA
self assessment scheme meaning that a sample of
our windows and doors are tested to ensure that
they are competently installed and meet building
regulations.
Please note, if the building is over 18 metres
from the ground, FENSA will no longer issue a
certificate. A certificate confirming compliance
with building regulations, if required, will instead
need to be obtained through Local Authority
Building Inspectors.
Our Product Range
“We are incredibly happy with the windows! In fact our whole process from
the initial visit to completion has been excellent.” - Ms R
7
“I am extremely happy with the windows installed. The quality is
superb.” - Mr S
Our sash windows are designed to blend seamlessly into your period home.
The windows are designed to be elegant, efficient
and practical, and are built to provide a trouble free
service over many years.
Our product range includes:
•	 Traditional cord hung windows
•	 Spiral hung windows
•	 	Sash window bays
•	 	Vertical and horizontal sliding sashes
•	 	Fixed sashes
•	 	Vertically sliding secondary glazing
Most of our sash windows are made to our Classic
Range specifications, which draw from our extensive
experience of replacing windows into period
properties. We understand that to meet your needs
there is often a requirement for flexibility in the
specification of the window and our Classic Range
allows for this.
However, if specialist or unique features are required,
wecanreplicateanydetailandtailorthespecifications
to suit your home.
New Timber Sash Windows
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CompletenewsashwindowsmanufacturedandinstalledinaperiodpropertyinBerkshire.
We were approached by a couple who own an early
Edwardian home in Berkshire. Unfortunately 20
years ago the previous owner had decided to install
uPVC windows at the property, which destroyed
the character of their home.
Looking for a specialist in the restoration and
replacement of timber windows in period
properties, the couple contacted us. We then
arranged for one of our trained sales surveyors
to meet them and advise which style of windows
would best match the period of the property.
In addition to replacing their 19 sash windows,
we also replaced a French door, and provided our
draught sealing and double glazing service for their
front door. They were delighted with the results.
Making these changes to their home has allowed
them to restore it to its former glory. They now love
living with their new traditional, but double glazed,
windows. This has not only made their home more
comfortable, but has also significantly increased its
value.
Sash Window Case Study
“The complete new timber sash windows have made the house more
comfortable and nicer to live in, increasing its value.” - Ms L
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If your window frames are in a good condition, it is quite likely that we can simply replace
the moving parts of the window.
Fitting new sliding sashes into existing window
frames offers several benefits, including minimising
disruption and saving you money. A FENSA
certificate is not required for this work.
When replacing the moving parts of the window,
a high level of attention to detail is required
and the replacement sashes are measured and
manufactured to fit precisely.
During the installation process, the old sashes are
removed, before the new sashes are carefully hung
in their place. The windows are then draught sealed
to help keep your home warm and improve energy
efficiency. Finally, new ironmongery is fitted.
For most clients, the sashes we fit to existing
window frames are specified to be double glazed
unless single glazed is expressly required.
New Sashes Into Existing
Frames
“A real professional approach from start to finish. Excellent followup,
detailed quotations and workmanship. Highly recommended.” - Mr C
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Our standard range of ironmongery for sash windows is specially selected for being high
quality, hard wearing, and elegant.
There is a vast range of ironmongery available for
windows and doors. Below are some examples of
our standard ironmongery. Our standard finishes
are brass, polished chrome and brushed chrome;
other finishes are available, but will usually incur
an additional cost.
If you require specialist ironmongery that is not
part of our standard range, please talk to your
sales surveyor who will help you source it. Please
note that some specialist ironmongery may not be
suitable for our product.
Sash Window Ironmongery
Fitch Catch
D-HandleStandard Sash Lift
PulleyRola Lock
Brighton Catch Beehive Quadrant Catch
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Ring and Hook
Recessed Sash Lift
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“I am delighted with the two sash windows provided and installed and
would have no hesitation in recommending this company.” - Ms H
Cord Hung or Spring Balance
Timbersashwindowscaneitherbehungoncordsorspring(spiral)balances,depending
upon your requirements and the existing window opening.
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Cord Hung Sash Window
In a traditional cord hung sash window, the cords are connected to weights which sit inside the frame. The
frame would normally sit behind a brick ‘reveal’. Cord hung sash windows are more durable than spring
balanced windows and should function for decades without any issues.
Spring Balance Sash Window
Spring balanced sash windows are generally found in more modern buildings with ‘flush’ openings and
allow for a narrower frame. This means that sash windows can be fitted into openings which were not
originally designed for sash windows.
Brickwork
Spirals
Top Sash
Glass
Bottom Sash
Brickwork
Bottom
Sash
Glass
Top Sash
Sash
Weights
Pulley
Sash Cord
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Our casement hinged windows are made to suit our clients’ individual requirements and
are designed to blend seamlessly into the character of the buildings they serve.
Our aim is to produce the very best casement
windows for our customers, which meet the highest
aesthetic and technical standards.
Our casement window range includes:
•	 Traditional casement windows
•	 Stormproof casement windows
•	 Flush casement windows
•	 Multi-aspect bay windows
•	 Modern designs
Our casement windows are made to our Classic
Range specifications, which draw from our extensive
experience of replacing casement windows into
period properties.
As with our sash windows, we recognise that there is
often a need for flexibility in the specification of the
window and our Classic Range allows for this.
If specialist or unique features are required, we can
replicate any detail and tailor windows to suit your
home.
We also offer the option of replacing casement sashes
into the existing frame, if it is in good condition.
Casement Windows
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“We have changed a lot of windows over a 2 year period and are very satisfied
with the end result. Great product with good customer service.” - Mr F
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Replacement casement windows installed in a period property in Hertfordshire.
Mrs R contacted The Sash Window Workshop in
2017 to carry out work to the timber windows in her
period property in Hertfordshire.
Our sales surveyor met with Mrs R and, having
assessed the best solution for each window, provided
her with a quotation for a mixture of complete new
windows and installing new sashes into the existing
frames.
The customer decided to proceed in two separate
orders, with work initially being carried out in the
kitchen and dining room in November 2017.
Mrs R was delighted with initial phase of the work
and decided to place an order for the remaining
windows which were manufactured and installed by
us in March 2018.
Casement Window Case
Study
“The fitters were polite, worked hard, kept to schedule and cleaned up
afterwards. I am also very happy with the windows and frames.” - Mr R
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Our standard range of ironmongery for casement windows is specially selected for being
high quality, hard wearing, and elegant.
Our standard finishes are brass, polished chrome
and satin chrome. If you require specialist
ironmongery that is not part of our standard range,
please talk to your sales surveyor who will help
you source it. Please note that some specialist
ironmongery may not be suitable for our product.
Casement Window
Ironmongery
Traditional Mortice
Plate and Handle
Inward Opening Casement StayCasement Stay with Locking Pin
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White Flip Over Lock
Multipoint Lock System HandleTraditional Hook and Handle
Black Antique Ironmongery
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“We were extremely satisfied with the whole experience from The Sash
Window Workshop.” - Ms T
Oursecondaryglazingcanbemadetomatchtheconfigurationofyourexistingcasement
or sash windows.
Secondary glazing is often a popular choice in
listed buildings, where double glazing is unlikely
to be approved by planners and there are issues to
overcome, such as heat loss and noise.
Not to be confused with double glazed windows,
our secondary glazing service involves fitting an
additional glazed screen in front of the existing
window.
There are several benefits of installing secondary
glazing in your home. Timber secondary glazing will
not only improve security and the thermal efficiency,
but it can also reduce noise.
We can replicate any period designs including
Georgian, Edwardian, Victorian and modern
windows. All our secondary glazing is manufactured
in our workshops in Berkshire and fitted by our
expert installers.
Secondary Glazing
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“The doors have transformed the room and we are really happy with the
end product. Would recommend to anyone.” - Ms W
Our standard door detailing has been selected
to be sympathetic to period buildings whilst
allowing for great flexibility in design. However,
we appreciate that you may require a unique
solution which we are also able to deliver.
We can incorporate any detail you require,
including matching the style and glazing
configuration of your existing doors, and will tailor
the specifications to your needs.
We are proud to manufacture timber doors that look as beautiful close-up as they do
from a distance and are designed to perform to the highest standards.
All of our doors are made to order by our
craftsmen to designs that are agreed with you
before manufacturing commences.
We offer a wide range of different styles and
patterns of doors to suit period properties. Our
replacement timber door range includes:
•	 French doors
•	 Front doors
•	 Bi-fold doors
•	 Sliding doors
External Doors
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“The product was well made and the people fitted the french doors were
very good, they were very keen to finish it to our satisfaction.” - Mr S
The majority of our French doors are fitted
with high security, multipoint locking systems
and security hinges and are double glazed with
laminated glass in the external pane for extra
security. Where single glazing is required, the
specifications can be adapted.
We can either match the style of your existing doors or manufacture doors to your precise
design requirements.
As specialists, we offer a wide range of styles
of French doors to suit Victorian, Edwardian,
Georgian and modern properties, all of which
are manufactured to our Classic detail in our
Berkshire workshops.
Where necessary, we are able to conform
to conservation area and listed property
specifications.
French Doors
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The Sash Window Workshop was contacted to manufacture and install bespoke timber
windows and doors for a period property in Surrey.
Our customer was looking to replace three bespoke
casement windows and two French doors in the
living room.
After receiving the initial enquiry, our sales
surveyor arranged a site visit to measure the
existing windows and doors and to provide a
detailed quotation for the work. This was then sent
across to the customer for consideration.
The timber windows and doors needed to be
designed to the match the style of the existing
joinery.
Once the order had been placed and the details
had been signed off, the new windows and doors
were put into manufacture at our workshops in
Bracknell, Berkshire.
The new joinery was made in oak, with the internal
surface painted off white and the external aspect
stained.
The windows and doors were then installed at the
property over four days by two of our installers.
Our client was delighted with the end result.
French Door Case Study
“I am always delighted with the craftsmanship and service of The Sash
Window Workshop.” - Ms P
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Our standard range of ironmongery for doors is specially selected for being high quality,
hard wearing, and elegant.
Our standard ironmongery comes in brass,
polished chrome and brushed chrome with other
finishes available at an additional cost. If you
require specialist ironmongery that is not part of
our standard range, please talk to your sales
surveyor who will help you source it. Please note
that some specialist ironmongery may not be
suitable for our doors.
French Door Ironmongery
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Victorian Scroll Handle with
Euro 5 Lever Lock
Espagnolette Bolt with 5 Lever
Lock
Windsor Handle for Multipoint Lock Security Hinge
Carriage Bolt Flush Bolt
Stella Handle for Multipoint Lock Rosa HandleVictorian Scroll Handle for
Multipoint Lock
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“The service from start to finish, and the product itself, could not be
better.” - Mr K
the style of an existing door. This presents no
problem to us.
Designed to be in keeping with the character of
your home, our front doors ensure high security,
insulation, durability, finish and reliability.
All our front doors come fully fitted and factory
finished. To achieve the best results we always
seek to replace both the front door and the frame.
Allourfrontdoorsareindividuallydesignedandmanufacturedtosuityourrequirements.
Front doors are the most challenging of all the
products that we manufacture and install. They
have to be beautiful, secure and very hard wearing
as they are used many times each day.
Over the years, we have created a range of door
and panel detailing, which is sympathetic to the
period homes we work in.
We are often asked to provide bespoke detailing,
features, glazing and ironmongery to match
Front Doors
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Our standard range of ironmongery for front doors is specially selected for being high
quality, hard wearing, and elegant.
Our standard finished are brass, polished chrome
and brushed chrome. If you require specialist
ironmongery or a finish that is not part of our
standard range, please talk to your sales surveyor
who will help you source it. Please note that some
specialist ironmongery may not be suitable for our
doors.
Front Door Ironmongery
ERA Suite Latch Lock
Banham Suite Latch Lock
Security Hinge
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Doctor Door Knocker
Screw Fixed
Numerals
Round Large Door Knob Standard Plain Letterbox
ERA Suite Deadlock
Banham Suite Deadlock
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“Excellent product. Everything happened on schedule. Very
pleased.” - Ms B
Sliding doors also run along a track and slide
across so that one section of the door fits behind
the other section.
All of our bi-fold and sliding doors are made in
our workshops in Bracknell and come factory
finished to our high standards.
All of our bi-fold and sliding doors are made to order by craftsmen to individual designs
that are agreed with you before manufacture.
Bi-fold doors and sliding doors open up a
space to the outdoors. The door leaves can be
manufactured to any design to suit your home.
Bi-fold doors run along a simple track and are
hinged to fold open, meaning they can provide
flexibility to be partially open, completely open
or completely closed.
Bi-Fold and Sliding Doors
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“I am delighted with the quality of my replacement window and the
virtually exact copy of the original non-standard window.” - Ms M
We are regularly asked to replicate windows and doors that are entirely unique in
design, meeting our customer’s exact requirements.
Whether required to meet strict planning or listed
building requirements, or just installing bespoke
windows and doors to give your home extra
character, working to unique design specifications is
extremly challenging as it is vital to pay extraordinary
attention to detail.
Over the next few pages you can view a selection of
the more unusual designs that we have manufactured
and installed.
Design A - Bespoke casement bay.
Design B - Single ‘windoor’. A door that appears as
a sash window externally when closed.
Design C - Varnished French door with fixed
casement windows, made from utile timber.
Design D - Triangular projecting window bay with
toughened glazed bottom.
Design E - Arched new sashes installed into existing
frames.
Design F - Large bowed windows, new sashes
installed into existing frames.
Specialist Work
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A
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B
“Excellent, meticulous, workmanship. They handled our out-of-the-
ordinary (complex shape) job perfectly.” - Prof K42
D
C
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“Charming, professional, efficient, considerate workmen who did a cracking
job despite the problems of a very old house.” - Mr Y
F
E
“Very impressive - refurbishment has made a big difference.” - Mr U
Draught Sealing
Our draught sealing and overhaul service is
designed to bring new life to tired windows and
doors, thereby dramatically improving their
performance.
This service includes draught sealing, minor
repairs to damaged timber, and fitting new
ironmongery and locks.
Small Repairs
We offer a range of minor window repairs, such
as replacing sash cords and weights, in Central
London and the Home Counties.
Painting
We have a limited in-house on-site decoration
facility. We can also coordinate with your
preferred decorator when we are repairing your
windows to ensure the best standard of finish.
We provide an extensive range of window and door refurbishment services where
customers require their windows and doors upgrading but not replacing.
Repair Services
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“The windows are in keeping with the requirements of the Conservation
Area and look splendid.” - Mr C
Heritage and Listed Buildings
Due to the need for specific permissions for listed buildings and buildings in
conservation areas, homeowners are often restricted when making changes.
Listed Buildings
Any change to the external fabric of the building will
require consent from the Planning Authorities. This
includes the window joinery and glass.
Conservation Area under Article 4 Direction
Enforced by the local council to either an area or a
specific building, an Article 4 direction imposes a
restriction on the ‘Permitted Development’ rights for
the property. This makes formal planning consent a
legal requirement for any changes to windows and
doors.
Conservation Area not under Article 4 Direction
Properties in Conservation Areas generally retain
their ‘Permitted Development’ rights. The distinctive
change in terminology means that new windows can
be fitted if they are “in keeping”. They do not have to
therefore be “like for like”. The key here is that the
general appearance must be retained, within reason.
Planning Permission
Customers are responsible for obtaining their own
planning permission and other consent, for example
for a listed building. We can supply technical
drawings of any proposed windows to support an
application once an order has been placed.
If there is any doubt about the need for planning
permission we recommend that you speak with your
council directly.
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Complete new casement windows manufactured and installed.
Previous Projects
Wehaveworkedonawidevarietyofprojectswitharchitects,contractorsanddevelopers
to manufacture and install the finest timber windows and doors.
These are some of our previous clients:
•	 The Bedford Estates
•	 Cadogan Estates
•	 The Grosvenor Estate
•	 The Crown Estate
•	 Berkeley Group
•	 Willmott Dixon
•	 Snell David Architects
•	 The Palladian Group
•	 Kelling Designs
•	 Boldfort
•	 Premier Build
These are some of the historic buildings we have
worked on:
•	 Buckingham Palace
•	 St James’ Palace
•	 The Admiralty Buildings
•	 The Royal Academy of Music
•	 The Kenyan High Commission
•	 The Rural History Museum - Reading
•	 The Royal College of Nursing
•	 Clandon Park
•	 The Grove Hotel
•	 Oxford Wildlife Trust
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49Complete new sash windows manufactured and installed.
“Our windows look fantastic. We’re really pleased with the quality of
the joinery.” - Ms P
At The Sash Window Workshop we consider a
range of key factors when deciding which timber
to use:
•	 Durability.
•	 Straightness of the grain for stability.
•	 Texture - the finer the grain the easier to
finish to a high standard.
•	 Availability of supply.
•	 Sustainability - we are fully FSC certified.
•	 Cost - purchasing timber on the basis of cost
is almost always a false economy!
The quality of the timber that we use is of paramount importance to the lifespan of our
windows and doors. To that end we use the best timber available.
Timber Selection
With these points firmly in mind we make most
of our timber windows and doors from AccoyaTM
and TricoyaTM
. These materials are reasonably
forgiving of any subsequent lack of maintenance or
neglect, allowing us to offer extended warranties.
For non-external facing timbers and decorative
mouldings we use a variety other FSC certified
timber and materials.
If there is a alternative timber that you would like
to use, we can accommodate this on request.
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“Very impressed with the finish of our new double glazed window.” - Mr R
Our standard paint has been chosen to produce a high quality finish for your windows
and doors.
Paint
We take great pride in the paint finish on our
windows and doors. All our products have at least
three factory-applied coats of paint, comprising
basecoat primer, undercoat and a semi-gloss top
coat finish.
The correct application of paint is a far more
difficult operation than most people realise. We
monitor standards within our paint shop very
carefully, regularly checking wet and dry film
thicknesses, humidity and temperature levels, and
drying times, to make sure we achieve the best
possible finish.
The quality of the finish is extremely important,
not only aesthetically but also for the durability of
our timber windows and doors.
We can match any colour that you require using a
durable spray paint finish. If you have individual
paint requirements, please talk to your sales
surveyor.
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“They select only the finest glass and my new windows display
this.” - Mr B
There is a wide range of glass types available. The
most common problems we help to solve are:
•	 Heat loss
•	 Security issues
•	 Safety issues
•	 Privacy issues
•	 Noise
•	 Fading of fabric, furniture and pictures
•	 Window cleaning at high level
Our glass products conform to the following
industry standards:
•	 EN1279
•	 Document L Building Regulations
•	 Document N Building Regulations
•	 BS6262
•	 Window Energy Ratings WER A-C
•	 CE marking in accordance with EN14351-1
2006
The glass specified for use in your windows is very important as it will determine the key
characteristics of performance and appearance.
Choosing the Right Glass
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“I am very impressed with the whole process. You were very
accommodating.” - Mrs N
Quotation and Order
During our sales visit our experienced sales
surveyor will inspect your windows, discuss what
we can offer and provide you with a detailed
formal written quote.
Manufacturing Survey
Once you have placed your order we will arrange a
manufacturing survey (if required). We will check
the specification of the work carefully and take full
manufacturing measurements. We recommend
that you are present in case you wish to ask
questions or check any details.
Production
Once your survey has been drawn up and cross
checked, the order is placed into production.
Installation
Once in production, we will call you and book your
installation at a date convenient to you. Please
note that dates for delivery will vary depending on
the complexity and size of the job.
Our skilled, experienced fitting staff will arrive in
our company livery with plenty of dust sheets to
help protect your home. Our installers will clear
up at the end of each day to a good standard.
If we are installing new joinery, any old windows
or doors will be removed by our installers, brought
back to our workshop and disposed of.
Choosing the right windows and doors, means you should only have to replace them once
during your lifetime. The following is an outline of the process that we follow.
The Order Process
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Our Installation Team
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“First class service and product. Rare to find this level of customer focus
in the building trade!” - Mr S
We aim to deliver a responsive, courteous and
efficient service. We try hard to make sure that
we deal with issues and responsibilities swiftly.
Our aim is to exceed your expectations.
We recognise that our staff who will be working
in your home must be trustworthy, flexible
enough to work around your needs and lifestyle,
self-sufficient and able to meet your exacting
standards.
Our fitting staff are carefully trained to deliver
the best customer care in your home. They will
minimise any disruption and keep work areas
clean and safe.
We believe that the quality of our service is every bit as important as the quality of our
product.
Customer Service
We have two installation managers dedicated to
ensuring high standards on site. We try to ensure
that they visit every installation that we carry out.
Further to this, our comprehensive after sales
service allows any minor issues or problems to be
dealt with promptly.
Our aim is to ensure that both our product and
service represent excellent value for money. We
are very proud to have a 5 star rating on Trustpilot
and to be a Which? Trusted Trader.
If you are concerned about the quality of any
aspect of our work, please notify us at once.
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“We are very pleased with the results. All the neighbours
comment!” - Mr D
Sustainable Timber
We are fully FSC certified. We aim to ensure that
all of our timber is from sustainable sources. For
further information please visit www.fsc-uk.org.
Minimising Environmental Impact
Timber shavings and dust waste from our
workshop and machines are burned in our wood
waste furnace. The resultant heat is used to provide
central heating to our workshop.
Iron and lead sash weights, paint tins and
ironmongery metal are collected and sent for
recycling.
Our vans are replaced every three to four years
to ensure that we operate up to date vehicles
with the latest fuel efficiency and CO2 emissions
technology.
Where we can, and provided the customer is
content, we use technology to reduce the volume
of paper we generate.
Our waste is disposed of in the most
environmentally efficient way possible.
We recycle as much as we can. Office waste,
ranging from paper to bottles, is sorted into the
correct recycling bins for collection.
We are mindful of the importance of sustainability and the environment. To meet our
responsibilities we endeavour to minimise our environmental impact.
Sustainability
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“Excellent product and customer service, all very friendly and
helpful.” - Mr S
Call:		 01344 868 668
Email : 	 info@sashwindow.com
Visit: 		 4 Kiln Lane, Bracknell, Berkshire, RG12 1NA
Website: 	 www.sashwindow.com
To arrange your free, no obligation quote, please contact us:
Accreditations and Testimonials
Next Steps
“I was very impressed with the team you sent round to fit the windows. They were
extremely professional and polite. They put down dust sheets and hoovered up
afterwards. The fitter explained how the window locks worked and how to fit them. The
windows look fantastic. Thanks so much for making my home look great.” - Ms D.
“I have no hesitation in recommending The Sash Windows Workshop. Their end-product
is unbeatable as are their quality control and project management. Their staff are helpful,
reliable, attentive to detail and get on with the job. On both occasions when I have used
their services to provide replacement windows, they have left the rooms as clean as they
found them. We are delighted with the result.” - Mr J.
We are proud to have had numerous happy customers over the years, many of whom have
recommended us to friends and family. Below are two recent testimonials that we have
received:
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4 Kiln Lane, Bracknell, Berkshire, RG12 1NA
www.sashwindow.com
01344 868 668
Company Registration: 2897134

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The Sash Window Workshop Brochure

  • 2. The Sash Window Workshop “The Sash Window Workshop manufactures and installs the finest timber windows and doors across London and the South and operates a supply only service across the rest of the country. If you would like to take a tour of our workshops in Bracknell, please contact the office to arrange a convenient time. We believe that windows and doors are an important feature of any home and should stand for themselves in terms of their quality, durability and elegance. This brochure outlines our various different products and services, and the timber, glazing, paint and ironmongery options available to you. If you have any questions, please contact your sales surveyor. Thank you for your interest in our company. We hope you enjoy looking through our brochure.” Richard Dollar and Shelley Kainth Our Workshop - 2020 “Very pleased with all aspects of the service and product provided. The quality of the windows and the fitting exceeded our expectations.” - Mr C 2
  • 3. 3
  • 4. Our History The initial focus of the business was draught sealing, repair and restoration of windows and doors. Since the early years the company has gone from strength to strength. We are now based in purpose built workshops in Bracknell, where we employ over 80 staff. Windows and doors are vital features of any home. They should be as durable and energy efficient as possible, meet exacting quality standards and fit sympathetically into your home. We pride ourselves on our ability to understandtheindividualneedsofourcustomers,to manufacture the finest timber windows and Founded in 1994 to meet the needs of discerning homeowners with period properties, we started operating out of a converted pig shed in Ascot with three carpenters. “I’m delighted with all the windows and doors they have installed for me over the years and wouldn’t use anyone else.” - Ms S doors from the best materials and to deliver our products and services with the highest standards of customer service. We manufacture all our own windows and doors, allowing us to ensure they meet the high quality standards we expect. We encourage prospective customers to visit our workshops. Here they can meet our staff, take a guided tour, and we can show what we do and most importantly how well we do it. Our aim is to ensure that your windows and doors enhance both the look and value of your property and that you are delighted with the service. 4 Our First Workshop - 1994
  • 5. 5
  • 6. 6 We are unique in providing our customers with a wide range of product and service options for their timber windows and external doors. Our services cover complete new replacement items; the installation of new sashes (moving parts) into existing window frames; reglazing of windows and doors; and draught proofing and repair services. All of our products, which include sash windows, casement windows, front doors, bi-fold doors, sliding doors and French doors, are manufactured by us. For properties across London and the South we offer supply only, supply and fit and repair services. We are also able to offer a supply only servicefornewjoineryacrosstherestofthecountry. Where necessary our complete new joinery items, which include frames, conform to or exceed the relevant standards. We are part of the FENSA self assessment scheme meaning that a sample of our windows and doors are tested to ensure that they are competently installed and meet building regulations. Please note, if the building is over 18 metres from the ground, FENSA will no longer issue a certificate. A certificate confirming compliance with building regulations, if required, will instead need to be obtained through Local Authority Building Inspectors. Our Product Range “We are incredibly happy with the windows! In fact our whole process from the initial visit to completion has been excellent.” - Ms R
  • 7. 7
  • 8. “I am extremely happy with the windows installed. The quality is superb.” - Mr S Our sash windows are designed to blend seamlessly into your period home. The windows are designed to be elegant, efficient and practical, and are built to provide a trouble free service over many years. Our product range includes: • Traditional cord hung windows • Spiral hung windows • Sash window bays • Vertical and horizontal sliding sashes • Fixed sashes • Vertically sliding secondary glazing Most of our sash windows are made to our Classic Range specifications, which draw from our extensive experience of replacing windows into period properties. We understand that to meet your needs there is often a requirement for flexibility in the specification of the window and our Classic Range allows for this. However, if specialist or unique features are required, wecanreplicateanydetailandtailorthespecifications to suit your home. New Timber Sash Windows 8
  • 9. 9
  • 10. 10 CompletenewsashwindowsmanufacturedandinstalledinaperiodpropertyinBerkshire. We were approached by a couple who own an early Edwardian home in Berkshire. Unfortunately 20 years ago the previous owner had decided to install uPVC windows at the property, which destroyed the character of their home. Looking for a specialist in the restoration and replacement of timber windows in period properties, the couple contacted us. We then arranged for one of our trained sales surveyors to meet them and advise which style of windows would best match the period of the property. In addition to replacing their 19 sash windows, we also replaced a French door, and provided our draught sealing and double glazing service for their front door. They were delighted with the results. Making these changes to their home has allowed them to restore it to its former glory. They now love living with their new traditional, but double glazed, windows. This has not only made their home more comfortable, but has also significantly increased its value. Sash Window Case Study “The complete new timber sash windows have made the house more comfortable and nicer to live in, increasing its value.” - Ms L
  • 11. 11
  • 12. 12 If your window frames are in a good condition, it is quite likely that we can simply replace the moving parts of the window. Fitting new sliding sashes into existing window frames offers several benefits, including minimising disruption and saving you money. A FENSA certificate is not required for this work. When replacing the moving parts of the window, a high level of attention to detail is required and the replacement sashes are measured and manufactured to fit precisely. During the installation process, the old sashes are removed, before the new sashes are carefully hung in their place. The windows are then draught sealed to help keep your home warm and improve energy efficiency. Finally, new ironmongery is fitted. For most clients, the sashes we fit to existing window frames are specified to be double glazed unless single glazed is expressly required. New Sashes Into Existing Frames “A real professional approach from start to finish. Excellent followup, detailed quotations and workmanship. Highly recommended.” - Mr C
  • 13. 13
  • 14. Our standard range of ironmongery for sash windows is specially selected for being high quality, hard wearing, and elegant. There is a vast range of ironmongery available for windows and doors. Below are some examples of our standard ironmongery. Our standard finishes are brass, polished chrome and brushed chrome; other finishes are available, but will usually incur an additional cost. If you require specialist ironmongery that is not part of our standard range, please talk to your sales surveyor who will help you source it. Please note that some specialist ironmongery may not be suitable for our product. Sash Window Ironmongery Fitch Catch D-HandleStandard Sash Lift PulleyRola Lock Brighton Catch Beehive Quadrant Catch 14 Ring and Hook Recessed Sash Lift
  • 15. 15
  • 16. “I am delighted with the two sash windows provided and installed and would have no hesitation in recommending this company.” - Ms H Cord Hung or Spring Balance Timbersashwindowscaneitherbehungoncordsorspring(spiral)balances,depending upon your requirements and the existing window opening. 16 Cord Hung Sash Window In a traditional cord hung sash window, the cords are connected to weights which sit inside the frame. The frame would normally sit behind a brick ‘reveal’. Cord hung sash windows are more durable than spring balanced windows and should function for decades without any issues. Spring Balance Sash Window Spring balanced sash windows are generally found in more modern buildings with ‘flush’ openings and allow for a narrower frame. This means that sash windows can be fitted into openings which were not originally designed for sash windows. Brickwork Spirals Top Sash Glass Bottom Sash Brickwork Bottom Sash Glass Top Sash Sash Weights Pulley Sash Cord
  • 17. 17
  • 18. Our casement hinged windows are made to suit our clients’ individual requirements and are designed to blend seamlessly into the character of the buildings they serve. Our aim is to produce the very best casement windows for our customers, which meet the highest aesthetic and technical standards. Our casement window range includes: • Traditional casement windows • Stormproof casement windows • Flush casement windows • Multi-aspect bay windows • Modern designs Our casement windows are made to our Classic Range specifications, which draw from our extensive experience of replacing casement windows into period properties. As with our sash windows, we recognise that there is often a need for flexibility in the specification of the window and our Classic Range allows for this. If specialist or unique features are required, we can replicate any detail and tailor windows to suit your home. We also offer the option of replacing casement sashes into the existing frame, if it is in good condition. Casement Windows 18 “We have changed a lot of windows over a 2 year period and are very satisfied with the end result. Great product with good customer service.” - Mr F
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  • 20. 20 Replacement casement windows installed in a period property in Hertfordshire. Mrs R contacted The Sash Window Workshop in 2017 to carry out work to the timber windows in her period property in Hertfordshire. Our sales surveyor met with Mrs R and, having assessed the best solution for each window, provided her with a quotation for a mixture of complete new windows and installing new sashes into the existing frames. The customer decided to proceed in two separate orders, with work initially being carried out in the kitchen and dining room in November 2017. Mrs R was delighted with initial phase of the work and decided to place an order for the remaining windows which were manufactured and installed by us in March 2018. Casement Window Case Study “The fitters were polite, worked hard, kept to schedule and cleaned up afterwards. I am also very happy with the windows and frames.” - Mr R
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  • 22. Our standard range of ironmongery for casement windows is specially selected for being high quality, hard wearing, and elegant. Our standard finishes are brass, polished chrome and satin chrome. If you require specialist ironmongery that is not part of our standard range, please talk to your sales surveyor who will help you source it. Please note that some specialist ironmongery may not be suitable for our product. Casement Window Ironmongery Traditional Mortice Plate and Handle Inward Opening Casement StayCasement Stay with Locking Pin 22 White Flip Over Lock Multipoint Lock System HandleTraditional Hook and Handle Black Antique Ironmongery
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  • 24. “We were extremely satisfied with the whole experience from The Sash Window Workshop.” - Ms T Oursecondaryglazingcanbemadetomatchtheconfigurationofyourexistingcasement or sash windows. Secondary glazing is often a popular choice in listed buildings, where double glazing is unlikely to be approved by planners and there are issues to overcome, such as heat loss and noise. Not to be confused with double glazed windows, our secondary glazing service involves fitting an additional glazed screen in front of the existing window. There are several benefits of installing secondary glazing in your home. Timber secondary glazing will not only improve security and the thermal efficiency, but it can also reduce noise. We can replicate any period designs including Georgian, Edwardian, Victorian and modern windows. All our secondary glazing is manufactured in our workshops in Berkshire and fitted by our expert installers. Secondary Glazing 24
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  • 26. “The doors have transformed the room and we are really happy with the end product. Would recommend to anyone.” - Ms W Our standard door detailing has been selected to be sympathetic to period buildings whilst allowing for great flexibility in design. However, we appreciate that you may require a unique solution which we are also able to deliver. We can incorporate any detail you require, including matching the style and glazing configuration of your existing doors, and will tailor the specifications to your needs. We are proud to manufacture timber doors that look as beautiful close-up as they do from a distance and are designed to perform to the highest standards. All of our doors are made to order by our craftsmen to designs that are agreed with you before manufacturing commences. We offer a wide range of different styles and patterns of doors to suit period properties. Our replacement timber door range includes: • French doors • Front doors • Bi-fold doors • Sliding doors External Doors 26
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  • 28. “The product was well made and the people fitted the french doors were very good, they were very keen to finish it to our satisfaction.” - Mr S The majority of our French doors are fitted with high security, multipoint locking systems and security hinges and are double glazed with laminated glass in the external pane for extra security. Where single glazing is required, the specifications can be adapted. We can either match the style of your existing doors or manufacture doors to your precise design requirements. As specialists, we offer a wide range of styles of French doors to suit Victorian, Edwardian, Georgian and modern properties, all of which are manufactured to our Classic detail in our Berkshire workshops. Where necessary, we are able to conform to conservation area and listed property specifications. French Doors 28
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  • 30. 30 The Sash Window Workshop was contacted to manufacture and install bespoke timber windows and doors for a period property in Surrey. Our customer was looking to replace three bespoke casement windows and two French doors in the living room. After receiving the initial enquiry, our sales surveyor arranged a site visit to measure the existing windows and doors and to provide a detailed quotation for the work. This was then sent across to the customer for consideration. The timber windows and doors needed to be designed to the match the style of the existing joinery. Once the order had been placed and the details had been signed off, the new windows and doors were put into manufacture at our workshops in Bracknell, Berkshire. The new joinery was made in oak, with the internal surface painted off white and the external aspect stained. The windows and doors were then installed at the property over four days by two of our installers. Our client was delighted with the end result. French Door Case Study “I am always delighted with the craftsmanship and service of The Sash Window Workshop.” - Ms P
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  • 32. Our standard range of ironmongery for doors is specially selected for being high quality, hard wearing, and elegant. Our standard ironmongery comes in brass, polished chrome and brushed chrome with other finishes available at an additional cost. If you require specialist ironmongery that is not part of our standard range, please talk to your sales surveyor who will help you source it. Please note that some specialist ironmongery may not be suitable for our doors. French Door Ironmongery 32 Victorian Scroll Handle with Euro 5 Lever Lock Espagnolette Bolt with 5 Lever Lock Windsor Handle for Multipoint Lock Security Hinge Carriage Bolt Flush Bolt Stella Handle for Multipoint Lock Rosa HandleVictorian Scroll Handle for Multipoint Lock
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  • 34. “The service from start to finish, and the product itself, could not be better.” - Mr K the style of an existing door. This presents no problem to us. Designed to be in keeping with the character of your home, our front doors ensure high security, insulation, durability, finish and reliability. All our front doors come fully fitted and factory finished. To achieve the best results we always seek to replace both the front door and the frame. Allourfrontdoorsareindividuallydesignedandmanufacturedtosuityourrequirements. Front doors are the most challenging of all the products that we manufacture and install. They have to be beautiful, secure and very hard wearing as they are used many times each day. Over the years, we have created a range of door and panel detailing, which is sympathetic to the period homes we work in. We are often asked to provide bespoke detailing, features, glazing and ironmongery to match Front Doors 34
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  • 36. Our standard range of ironmongery for front doors is specially selected for being high quality, hard wearing, and elegant. Our standard finished are brass, polished chrome and brushed chrome. If you require specialist ironmongery or a finish that is not part of our standard range, please talk to your sales surveyor who will help you source it. Please note that some specialist ironmongery may not be suitable for our doors. Front Door Ironmongery ERA Suite Latch Lock Banham Suite Latch Lock Security Hinge 36 Doctor Door Knocker Screw Fixed Numerals Round Large Door Knob Standard Plain Letterbox ERA Suite Deadlock Banham Suite Deadlock
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  • 38. “Excellent product. Everything happened on schedule. Very pleased.” - Ms B Sliding doors also run along a track and slide across so that one section of the door fits behind the other section. All of our bi-fold and sliding doors are made in our workshops in Bracknell and come factory finished to our high standards. All of our bi-fold and sliding doors are made to order by craftsmen to individual designs that are agreed with you before manufacture. Bi-fold doors and sliding doors open up a space to the outdoors. The door leaves can be manufactured to any design to suit your home. Bi-fold doors run along a simple track and are hinged to fold open, meaning they can provide flexibility to be partially open, completely open or completely closed. Bi-Fold and Sliding Doors 38
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  • 40. “I am delighted with the quality of my replacement window and the virtually exact copy of the original non-standard window.” - Ms M We are regularly asked to replicate windows and doors that are entirely unique in design, meeting our customer’s exact requirements. Whether required to meet strict planning or listed building requirements, or just installing bespoke windows and doors to give your home extra character, working to unique design specifications is extremly challenging as it is vital to pay extraordinary attention to detail. Over the next few pages you can view a selection of the more unusual designs that we have manufactured and installed. Design A - Bespoke casement bay. Design B - Single ‘windoor’. A door that appears as a sash window externally when closed. Design C - Varnished French door with fixed casement windows, made from utile timber. Design D - Triangular projecting window bay with toughened glazed bottom. Design E - Arched new sashes installed into existing frames. Design F - Large bowed windows, new sashes installed into existing frames. Specialist Work 40 A
  • 41. 41 B
  • 42. “Excellent, meticulous, workmanship. They handled our out-of-the- ordinary (complex shape) job perfectly.” - Prof K42 D C
  • 43. 43 “Charming, professional, efficient, considerate workmen who did a cracking job despite the problems of a very old house.” - Mr Y F E
  • 44. “Very impressive - refurbishment has made a big difference.” - Mr U Draught Sealing Our draught sealing and overhaul service is designed to bring new life to tired windows and doors, thereby dramatically improving their performance. This service includes draught sealing, minor repairs to damaged timber, and fitting new ironmongery and locks. Small Repairs We offer a range of minor window repairs, such as replacing sash cords and weights, in Central London and the Home Counties. Painting We have a limited in-house on-site decoration facility. We can also coordinate with your preferred decorator when we are repairing your windows to ensure the best standard of finish. We provide an extensive range of window and door refurbishment services where customers require their windows and doors upgrading but not replacing. Repair Services 44
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  • 46. “The windows are in keeping with the requirements of the Conservation Area and look splendid.” - Mr C Heritage and Listed Buildings Due to the need for specific permissions for listed buildings and buildings in conservation areas, homeowners are often restricted when making changes. Listed Buildings Any change to the external fabric of the building will require consent from the Planning Authorities. This includes the window joinery and glass. Conservation Area under Article 4 Direction Enforced by the local council to either an area or a specific building, an Article 4 direction imposes a restriction on the ‘Permitted Development’ rights for the property. This makes formal planning consent a legal requirement for any changes to windows and doors. Conservation Area not under Article 4 Direction Properties in Conservation Areas generally retain their ‘Permitted Development’ rights. The distinctive change in terminology means that new windows can be fitted if they are “in keeping”. They do not have to therefore be “like for like”. The key here is that the general appearance must be retained, within reason. Planning Permission Customers are responsible for obtaining their own planning permission and other consent, for example for a listed building. We can supply technical drawings of any proposed windows to support an application once an order has been placed. If there is any doubt about the need for planning permission we recommend that you speak with your council directly. 46
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  • 48. Complete new casement windows manufactured and installed. Previous Projects Wehaveworkedonawidevarietyofprojectswitharchitects,contractorsanddevelopers to manufacture and install the finest timber windows and doors. These are some of our previous clients: • The Bedford Estates • Cadogan Estates • The Grosvenor Estate • The Crown Estate • Berkeley Group • Willmott Dixon • Snell David Architects • The Palladian Group • Kelling Designs • Boldfort • Premier Build These are some of the historic buildings we have worked on: • Buckingham Palace • St James’ Palace • The Admiralty Buildings • The Royal Academy of Music • The Kenyan High Commission • The Rural History Museum - Reading • The Royal College of Nursing • Clandon Park • The Grove Hotel • Oxford Wildlife Trust 48
  • 49. 49Complete new sash windows manufactured and installed.
  • 50. “Our windows look fantastic. We’re really pleased with the quality of the joinery.” - Ms P At The Sash Window Workshop we consider a range of key factors when deciding which timber to use: • Durability. • Straightness of the grain for stability. • Texture - the finer the grain the easier to finish to a high standard. • Availability of supply. • Sustainability - we are fully FSC certified. • Cost - purchasing timber on the basis of cost is almost always a false economy! The quality of the timber that we use is of paramount importance to the lifespan of our windows and doors. To that end we use the best timber available. Timber Selection With these points firmly in mind we make most of our timber windows and doors from AccoyaTM and TricoyaTM . These materials are reasonably forgiving of any subsequent lack of maintenance or neglect, allowing us to offer extended warranties. For non-external facing timbers and decorative mouldings we use a variety other FSC certified timber and materials. If there is a alternative timber that you would like to use, we can accommodate this on request. 50
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  • 52. “Very impressed with the finish of our new double glazed window.” - Mr R Our standard paint has been chosen to produce a high quality finish for your windows and doors. Paint We take great pride in the paint finish on our windows and doors. All our products have at least three factory-applied coats of paint, comprising basecoat primer, undercoat and a semi-gloss top coat finish. The correct application of paint is a far more difficult operation than most people realise. We monitor standards within our paint shop very carefully, regularly checking wet and dry film thicknesses, humidity and temperature levels, and drying times, to make sure we achieve the best possible finish. The quality of the finish is extremely important, not only aesthetically but also for the durability of our timber windows and doors. We can match any colour that you require using a durable spray paint finish. If you have individual paint requirements, please talk to your sales surveyor. 52
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  • 54. “They select only the finest glass and my new windows display this.” - Mr B There is a wide range of glass types available. The most common problems we help to solve are: • Heat loss • Security issues • Safety issues • Privacy issues • Noise • Fading of fabric, furniture and pictures • Window cleaning at high level Our glass products conform to the following industry standards: • EN1279 • Document L Building Regulations • Document N Building Regulations • BS6262 • Window Energy Ratings WER A-C • CE marking in accordance with EN14351-1 2006 The glass specified for use in your windows is very important as it will determine the key characteristics of performance and appearance. Choosing the Right Glass 54
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  • 56. “I am very impressed with the whole process. You were very accommodating.” - Mrs N Quotation and Order During our sales visit our experienced sales surveyor will inspect your windows, discuss what we can offer and provide you with a detailed formal written quote. Manufacturing Survey Once you have placed your order we will arrange a manufacturing survey (if required). We will check the specification of the work carefully and take full manufacturing measurements. We recommend that you are present in case you wish to ask questions or check any details. Production Once your survey has been drawn up and cross checked, the order is placed into production. Installation Once in production, we will call you and book your installation at a date convenient to you. Please note that dates for delivery will vary depending on the complexity and size of the job. Our skilled, experienced fitting staff will arrive in our company livery with plenty of dust sheets to help protect your home. Our installers will clear up at the end of each day to a good standard. If we are installing new joinery, any old windows or doors will be removed by our installers, brought back to our workshop and disposed of. Choosing the right windows and doors, means you should only have to replace them once during your lifetime. The following is an outline of the process that we follow. The Order Process 56 Our Installation Team
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  • 58. “First class service and product. Rare to find this level of customer focus in the building trade!” - Mr S We aim to deliver a responsive, courteous and efficient service. We try hard to make sure that we deal with issues and responsibilities swiftly. Our aim is to exceed your expectations. We recognise that our staff who will be working in your home must be trustworthy, flexible enough to work around your needs and lifestyle, self-sufficient and able to meet your exacting standards. Our fitting staff are carefully trained to deliver the best customer care in your home. They will minimise any disruption and keep work areas clean and safe. We believe that the quality of our service is every bit as important as the quality of our product. Customer Service We have two installation managers dedicated to ensuring high standards on site. We try to ensure that they visit every installation that we carry out. Further to this, our comprehensive after sales service allows any minor issues or problems to be dealt with promptly. Our aim is to ensure that both our product and service represent excellent value for money. We are very proud to have a 5 star rating on Trustpilot and to be a Which? Trusted Trader. If you are concerned about the quality of any aspect of our work, please notify us at once. 58
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  • 60. “We are very pleased with the results. All the neighbours comment!” - Mr D Sustainable Timber We are fully FSC certified. We aim to ensure that all of our timber is from sustainable sources. For further information please visit www.fsc-uk.org. Minimising Environmental Impact Timber shavings and dust waste from our workshop and machines are burned in our wood waste furnace. The resultant heat is used to provide central heating to our workshop. Iron and lead sash weights, paint tins and ironmongery metal are collected and sent for recycling. Our vans are replaced every three to four years to ensure that we operate up to date vehicles with the latest fuel efficiency and CO2 emissions technology. Where we can, and provided the customer is content, we use technology to reduce the volume of paper we generate. Our waste is disposed of in the most environmentally efficient way possible. We recycle as much as we can. Office waste, ranging from paper to bottles, is sorted into the correct recycling bins for collection. We are mindful of the importance of sustainability and the environment. To meet our responsibilities we endeavour to minimise our environmental impact. Sustainability 60
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  • 62. “Excellent product and customer service, all very friendly and helpful.” - Mr S Call: 01344 868 668 Email : info@sashwindow.com Visit: 4 Kiln Lane, Bracknell, Berkshire, RG12 1NA Website: www.sashwindow.com To arrange your free, no obligation quote, please contact us: Accreditations and Testimonials Next Steps “I was very impressed with the team you sent round to fit the windows. They were extremely professional and polite. They put down dust sheets and hoovered up afterwards. The fitter explained how the window locks worked and how to fit them. The windows look fantastic. Thanks so much for making my home look great.” - Ms D. “I have no hesitation in recommending The Sash Windows Workshop. Their end-product is unbeatable as are their quality control and project management. Their staff are helpful, reliable, attentive to detail and get on with the job. On both occasions when I have used their services to provide replacement windows, they have left the rooms as clean as they found them. We are delighted with the result.” - Mr J. We are proud to have had numerous happy customers over the years, many of whom have recommended us to friends and family. Below are two recent testimonials that we have received: 62
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  • 64. 4 Kiln Lane, Bracknell, Berkshire, RG12 1NA www.sashwindow.com 01344 868 668 Company Registration: 2897134