The document discusses the digitization of supply chains. It notes that digitization is required to meet increasing demands for transparency, delivery capacity, quality, and individualized products/services. Companies that adopt innovative digital supply chain strategies can respond 25% faster to market changes and achieve 110% higher margins. The company discussed in the document, Arvato SCM Solutions, has embraced digitization and offers integrated, scalable solutions along the entire order-to-cash cycle. Key areas of focus include automation, data analysis, and creating digital added value.

1. 7/6/2018 Digitalisierung der Supply Chain | Arvato SCM Solutions
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01. Digitalisierung 02. Topics
Industry 4.0
Digitization of the
Supply Chain
Digitizing the Supply Chain
Today, the increasing demands on transparency, delivery capacity and quality as well as the desire for individualized
products, services and added value require innovative digital solutions for logistics and order fulfillment — Supply Chain
4.0 is transparent, integrated, scalable and flexible from procurement to billing. At the same time, the digital
connectedness of all participants and processes opens up new opportunities and fields of work. Companies with an
innovative strategy in digital supply chain management can respond 25 percent faster to changes in market demands
and achieve up to 110 percent higher margins.
As a supply chain company with a high level of IT expertise, Arvato SCM Solutions has been quick to initiate the
transformation from traditional physical to digital value chains and define digitization as a forward strategy. As a digital
change agent, we manage data along the entire supply chain on behalf of the customer, analyze it with the appropriate
business intelligence tools and take appropriate action. We offer our customers relevant integrated, scalable solutions
along the entire order-to-cash cycle, create new state-of-the-art structures and optimize existing processes. We pay
special attention to the areas of automation, data analysis (digital analysis) and the creation of digital added value.
“The world is at your home” – the
digitization of the supply chain leads
to essential changes in consumer
behavior and effects distribution
and sales models. Watch part one of
our video serial to discover, what
changes our Arvato-Experts see for
the future
The supply chain of the future is
going to be much more consumer-
orientated, flexible and fast. Part
two of our video serial deals with the
effect on companies and how they
will have to adapt while facing
challenges like cost- and data-
management
“For us at Arvato, the digital age
has ended.” Watch the third part of
our video serial and find out what
comes next in the development of
the supply chain of the future. What
solutions can make the difference?
01.
[Video] [Video] [Video]
SCM Solutions
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the future. management.
"Industry 4.0 and the Rise of the Digital
Supply Chain"
How can we create a transparent, efficient and
responsive supply chain network that will make all
process stages much more efficient and cost-effective?
This is the question addressed in the white paper
“Industry 4.0 and the rise of the digital supply chain”
published by Arvato SCM Solutions. We learn how
digitization is changing the traditional supply chain, how
we can use these changes to our advantage and where
developments in the industry are headed.
Go to download-page
Topics
SCM_Muellentsorgung_Landsberg.jpg
Automation
We optimize processes through
state-of-the-art distribution
centers.
Arvato SCM Solutions works
continuously to optimize processes
and rise standards. This includes the
automation of our sites worldwide.
SCM_Digital Analysis.jpg
Digital Analysis
We enable future growth.
Using real-time analysis software, we
evaluate data and use it to create
scaling and optimization models.
Read more
SCM_Digital_Value_add.jpg
Digital Value Add
We create added value through
innovation.
Customers of Arvato SCM Solutions
benefit from the added values that
can be offered along the entire
supply chain and which are
developed individually.
02.
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Automation
The automation of sites and production facilities through the increased use of machines and intelligent systems is of high
priority at Arvato SCM. And digital solutions play a key role in this regard. Whether it be with virtual reality glasses , pick-
by-voice and pick-by-vision warehouse picking systems, safety solutions for premium products or driverless transport
systems in a distribution center’s warehouse automation, the logistical implementation and handling of the supply chain
is no longer conceivable without digital automation solutions.
Dorsten_Q1 2017.png E-Commerce-Hub for Online-Retailers
Booming online retail and the strong trend towards
omnichannel solutions, including a complete integration
of mobile commerce, are leaving their mark on retail
supply chains and logistics. The increasing
interconnectedness of online retail with physical stores
requires modern distribution centers that enable stores
to be replenished, online orders to be delivered quickly
and returns to be handled efficiently, all under one roof
— requirements that Arvato SCM Solutions has met in
the new e-commerce logistics hub in Dorsten.
Read more
Supply Chain Security: Camera-Technology for more Safety
In the high-tech and entertainment industry, manufacturers are currently evolving from pure producers into branded
companies that are seeking out direct contact with consumers themselves through e-commerce and omnichannel
solutions. As they do so, it is important for them to maintain the strong brand promise associated with their high-quality
and often expensive products, and that requires preventing damages or even theft throughout the entire supply chain.
Arvato SCM Solutions is helping to support this promise and ensure smart and secure warehouse processes with an
innovative solution based on camera technology.
Read more
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Warehouse-Automation with AGVs
Digital solutions are improving the flexibility, transparency
and efficiency of supply chains — even in the warehouse.
One example is a driverless transport system being used
by Arvato SCM Solutions. The system is being
implemented as part of a comprehensive warehouse
automation project at the logistics center in Landsberg,
Saxony-Anhalt.
Read more
SCM_Landsberg_2.jpg
Pick-by-Vision_1.adaptive.1280.jpg Data glasses provide a better view
Order picking with smart glasses saves time and ensures
a smooth flow of materials — from the moment goods
are received until inventory is counted. “Pick by vision” will
be possible through a display integrated into the glasses
which gives warehouse employees all the necessary
context-related information and unfailingly navigates
them through the work. Logistics 4.0 in the Warehouse.
Read more
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Digital Analysis
Generating and analyzing transaction and market data is becoming increasingly important. With regards to omni-channel
strategies, Arvato relies on the intelligent linking of data and the latest generation of real-time data analysis software. In
the implementation of these solution strategies, the focus is on customer-centric retailing — an approach in which
Arvato SCM Solutions puts consumers at the center of business action. In addition to order fulfillment, Arvato SCM
Solutions also provides web shop development, front-end management and online marketing. There is also big data
analytics on consumer behavior. Coupled with predictive analytics tools, the international supply chain specialist can
better predict the ordering and returns behavior of end customers.
28 10 2015, Deutscher
Logistik Kongress 2015,
Customer Centric Retailing

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Logistik Kongress 2015,
Berlin, DVZ Interview mit
Prof Dr Christian Kille, Seit
dem 1.4.2011 ist er
Professor für
Handelslogistik und
Operations Management
an der Hochschule
Würzburg-Schweinfurt.
Dort ist er Leiter des
Studiengangs
Wirtschaftswissenschaften,
dem mit fast 2.000
Studierenden größten der
gesamten Hochschule.
"The logistics service provider can become a “Google” of the supply
chain because it can access lots of data that is processed in different IT
systems."
An interview with Prof. Dr. Christian Kille, Professor of Retail Logistics and
Operations Management at the University of Applied Sciences Würzburg-
Schweinfurt about digitization in the retail business and challenges for
companies and service providers.
Read more
How Predictive Analytics optimizes the Supply Chain
How does Predicitive Analytics changes existing processes? In which direction
is the trend moving? What role does Business Intelligence play for modern
service providers and what challenges will arise in the coming years with
regards to the technological progress?
Arvato expert Michael Freundlieb answers the most important questions and
provides insights into current processes.
Read more
Customer loyalty through data-based
omnichannel concepts
Omni-channel describes a sales strategy in which
companies not only serve the different sales channels
such as retail, online shop or telephone hotline. Through
data integration and the central control of key processes,
a consistend brand identity, additional services and
smooth shopping experiences provide optimized
touchpoints within the customer journey - and create
loyal customers.
Visit our Omni-channel topic page
Man using mobile payments online shopping and icon
customer network connection on screen, m-banking and
omni channel ; Shutterstock ID 484916758; Business
Unit: -
Digitization Is Driving Internationalization
The increasing digitization of structures and procedures is ensuring smart processes and greater efficiency in the
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European healthcare market. In the development and implementation of integrated and market-specific concepts for
products and end customers, Arvato SCM Solutions supports healthcare providers with individualized distribution,
logistics and fulfillment solutions and supplies a powerful network for rapid international market access.
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Digital Value Add
As a strategic growth partner, Arvato SCM Solutions supports its customers with innovative digital value-added services.
The range of value-added services offered covers the areas of production, storage and distribution. Value-added services
are integrated across the supply chain in line with customer demand and include connected car links, virtual
showrooms, digitized and personalized virtual reality sales rooms and complex front-end agency services.
Digital Service Assistant - Digitization in the After
Sales Segment
Digitization reached the automotive industry long ago.
But as for after-sales processes, many dealers and
garages are facing numerous challenges. This is exactly
where Arvato SCM Solutions and IAV come in with the
"Digital Service Assistant" (DiSA). The idea of DiSA is to
support the whole service process, from the first warning
signal to the troubleshooting and billing for the service
rendered, with modern, digital tools and methods, such
as augmented reality (AR).
Go to DiSA page
Arvato_DiSA_PM_1.jpg
"Good to know" - Scroll through the log via app
Thick owners’ manuals for cars are printed millions of times over, but they’re very rarely read. That’s why Porsche and
Arvato SCM Solutions together developed the free smartphone app “Good to Know,” which Porsche drivers can use to
learn about all aspects of their cars. Following the development of the award-winning application, the two companies
took the owner manual to the next level: with the launch of the Porsche Panamera, the manual was incorporated into the
infotainment systems of the Porsche series, where it is now available in XX languages.
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Contact
Sonja Groß
Marketing & Communications
Arvato SCM Solutions
+49 5241 80-41897
Read more
A premiere in automotive retail: the Audi VR experience
is being launched as first fully functional virtual reality
application for customer consultation at dealerships. First
Audi dealers in Germany, the United Kingdom and Spain
are now starting to deploy the virtual reality headset
installation, with additional markets and locations to
follow. With the VR solution, customers can get an
extremely realistic experience of their individually
configured car, down to the last detail. The VR experience
explains Audi technologies intuitively and offers
customers the opportunity to immerse themselves
virtually in extraordinary moments from the world of the
four rings. As part of Audi’s comprehensive initiative for
digital innovation at dealerships, the VR experience is
completely integrated into the brand’s IT systems.
Virtual Reality at the Car Dealer
Taking a test drive will remain an important factor for
those in the process of buying a car. Customers need
more than online research. Although that serves as a
source of information, it can’t replace the impressions
that people gain when they get into a real car. In this
context, the “Audi VR experience” now offers automobile
buyers the opportunity to experience their dream car, or
the range of possible variants, down to the smallest
detail through a virtual reality headset. In addition to
supporting Audi with the international rollout of its digital
retail modules, Arvato SCM Solutions is responsible for
the physical and digital supply chain management as well
as IT operations for the innovative technology.
Read more
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