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INTRODUCTION 
Rita Silva 
*Economic and Financial Analysis Department, ERSAR, rita.silva@ersar.pt 
Water services are the classic example of natural monopoly, which, along with other market failures, requires economic regulation in order to set efficient tariffs, guiding users towards a more efficient water 
use, and thus promote equilibrium and welfare maximization. But, generally, water supply tariffs worldwide haven’t been set in regard to economic principles, failing on achieving those purposes. Water supply 
tariffs applied to non-domestic users are no exception and have been defined over time with no common framework, leading to a great diversity of categories of users, tariff structures and values. 
This status quo has evolved in the past years, with the increasing attention of public policies towards the theme of water services financing. In Portugal, a major review of water tariff policies is underway, 
aiming at the standardization of the tariffs schemes and urging rationality in setting tariffs. The latest developments are the non-mandatory guidelines from the Portuguese Water and Waste Services 
Regulation Authority (ERSAR), published in 2009 and 2010, which include specifications for non-domestic tariffs. 
This poster surveys water supply pricing policies focusing on non-domestic users. It presents an analysis on non-domestic water supply tariffs applied in mainland Portugal in 2007 and 2011, on which is 
assessed the compliance with regulatory guidelines, the existence of cross-subsidization between users, and the relation between charges and a set of variables usually thought to influence water tariffs. 
METHODS 
RESULTS AND DISCUSSION 
 Compliance with regulators guidelines in matters related with non-domestic water tariffs has not evolved significantly since 2007 to 2011. 
 Wide range of categories of non-domestic users, wide disparity in charges and different treatment of non-domestic users: similarity in the charges supported by commerce, industry and agriculture, as well 
as the charges supported by local government and non-profit organizations; the costs incurred by central government entities have the higher charges. 
 Non-domestic users water bill is generally higher than domestic users bill, though price elasticity of water supply service for non-domestic is generally higher than for domestic users, which should leave to 
lower charges. Social justification is pointed for this discrimination: the affordability of the service to the domestic users, since it is an essential public service. 
 But subsidization between users causes a gap between the water bill and the actual cost of providing the service, which undermines economic efficiency. 
 There is some relation between the water bill for non-domestic users and: management model, the number of costumers, the population density and the geographical location. 
The results obtained are not entirely compatible with tariff schemes defined under economic efficiency principles. This means, for instance, that tariffs should be based on the cost of service, that cross-subsidization 
is not desirable and that different categories for non-domestic users shouldn’t be considered if the cost of providing the service is the same. The enforcement of a water tariff policy, namely 
through mandatory orientations, is a decisive step on the way to efficient tariff schemes. 
CONCLUSIONS 
inspiring change 
The compliance with the regulator’s guidelines on water tariff schemes applied to non-domestic 
users has not evolved significantly until 2011, as Figure 1 shows. 
Correia, R. and C. Roseta-Palma (2012), Behavioural Economics in Water Management: An overview of behavioural economics applications to residential water demand, Workshop “Consumption – a multidisciplinary point of view”, University of 
Manchester. 
IBNET (2011), The IBNET Water Supply and Sanitation Performance Blue Book, The International Benchmarking Network for Water and Sanitation Utilities Databook, The International Bank for Reconstruction and Development / The World Bank, 
Washington, D.C., http://seawun.org/uploads/Focus%20Programs/IBNet-Blue%20Book.pdf 
Ramsey, F. P. (1927), A contribution to the theory of taxation, The Economic Journal, Vol. 37 N.º 145, march 1927, 47-61. 
Reynaud, A. (2003), An Econometric Estimation of Industrial Water Demand in France, LEERNA-INRA, Université de Toulouse. 
Silva, R. (2012), Os tarifários de água para consumo humano aplicados aos utilizadores não domésticos, ISCTE-IUL, URI: http://hdl.handle.net/10071/6304. 
Smets, H. (2000), Mise en oeuvre du droit a l’ eau potable dans les pays de l’OCDE, Académie de l’eau. 
www.iwahq.org 
Water tariffs applied to non-domestic 
users 
The analysis of tariff structures and charges here presented is based on the tariff schemes for water supply services to non-domestic users applied in mainland Portugal in 2007 and 2011, obtained from 
ERSAR’s database. The information for 2011 compiles 282 water tariff schemes (covering all mainland 278 municipalities – in some municipalities there is more than one tariff scheme), and for 2007 were 
considered 270 tariffs schemes. 
To assess the compliance with regulator’s recommendations were chosen the most relevant orientations from the Recommendation n.º 01/2009 - “Tariff guidelines” and Recommendation n.º 02/2010 – 
“Tariffs calculation criteria”. 
Given the large number of categories for non-domestic users identified in the tariff schemes, the water charges analysis was restricted to the following groups of users: Commerce (commerce and services), 
Agriculture, Industry, Central Government; Local government and NPO (Non-profit organizations and similar). 
To calculate water charges paid by the different kind of users it was considered a monthly bill for 10 cubic metres of water consumption, which is a domestic referential, because of the difficulty of defining a 
representative water quantity for non-domestic users, due to their different water consumption profiles. The water charges presented only include fixed and variable charges (other tariffs, like wastewater 
tariffs, or taxes, like water resources tax or VAT, are not considered). 
Other data used in this study were also obtained from ERSAR’s database, except for the political elections results used to evaluate the relation between political ideology and water charges, which was 
obtained from the Portuguese National Election Commission (CNE). 
As Table 1 shows, non-domestic users, generally pay more for water supply service than domestic users, a trend 
that is also observed worldwide. The application of Ramsey’s price theory (Ramsey, 1927) points out another way, 
i.e., lower charges for non-domestic users, since the price elasticity of water supply service for these users is 
generally higher than for domestic users. However, existing cross-subsidization is attributed to eminently social 
and historical reasons (Smets, 2000). 
Most water tariff schemes presents a wide range of categories of non-domestic 
users and great disparities in the tariffs defined for these users. When comparing 
the charges paid by the different non-domestic users to the charges paid by 
Commerce (Figure 2), it can be seen that there are also different treatments for the 
same group of non-domestic users, in matters of water tariff policy. 
Figure 1 – Compliance with regulator’s guidelines (% of tariff schemes) 
Table 1 – Charges supported by users (Portugal, 2011) 
Figure 2 – Number of tariff schemes that result in water bills lower/higher than 
Commerce water bill for a 10 m3/30 days water consumption (2011) 
Local and Central 
Government users are 
the ones for whom the 
water tariff policy is more 
inconsistent. 
Table 2 – Ratio between the charges supported by non-domestic users and 
domestic users (Portugal, 2011) 
27% 
8% 
12% 
91% 
13% 
95% 
34% 
70% 
33% 
14% 
84% 
15% 
0% 20% 40% 60% 80% 100% 
Variable charge for 10 m3 consumption/30 days within 
limits (2011: 0,4856/m3 - €5,8275/m3)* 
Existence of a single variable tariff 
Fixed charge value within limits (2011: 1st level - € 1,55 - 
€13,99)* 
Fixed charge for non-domestic higher than domestic 
charge 
5 levels for the fixed tariff 
Existence of fixed tariff 
2 categories maximum for non-domestic users (including 
one for NPO or similar) 
* In 2007 there was no guidelines for fixed or variable charges 
2011 
2007 
Commerce charges 
are generally lower 
in the municipalities 
in the center of 
Portugal. 
It was observed some relation between the level of charges 
supported by non-domestic users and the following variables: 
 Management model - lower charges in direct management by 
the city council; 
 Number of costumers and population density; 
 Geographical location - there is a pattern as Figure 3 illustrates. 
It seems that there isn’t a marked relation with the political 
ideology prevailing on each municipality, but this conclusion 
requires a deeper econometric analysis. 
Figure 3 – Charges supported by Commerce users 
(Portugal, 2011) 
There is similarity in the charges supported by Commerce, 
Agriculture and Industry, as well as the charges supported by Local 
government and NPO. 
In comparison with domestic users, non-domestic paid on 2011, an 
average of 1.1 (NPO) to 1.9 (central government) more for water 
supply service (Table 2). 
The level of distinction is a little higher than the one obtained on a 
IBNET similar survey using data from 2008 for several countries, 
which was 1.35. 
Label 
<10€ 
]10€;20€] 
]10€;20€] 
>30€ 
2011 Commerce Agriculture Industry Central Gov. Local Gov. NPO 
Mínimum 0.64 0.56 0.64 0.54 0.22 0.04 
Maximum 4.26 4.26 4.26 6.13 4.26 3.86 
Simple average 1.71 1.72 1.73 1.93 1.34 1.10 
Coefficient of variation (%) 33% 33% 33% 41% 48% 40% 
2011 Domestic Commerce Agriculture Industry Central Gov. Local Gov. NPO 
Mínimum (€) 2.35 2.6 2.6 2.6 2.00 1.90 0.30 
Maximum (€) 20.38 34.57 36.43 36.43 56.60 28.91 27.76 
Percentile 80%/Percentile 20% 1.9 2.3 2.4 2.3 2.5 2.3 2.4 
Median (€) 8.30 13.60 13.74 13.60 15.35 10.20 8.00 
Coefficient of variation (%) 36% 44% 45% 44% 50% 46% 50%

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Poster - Water tariffs applied to non-domestic users

  • 1. INTRODUCTION Rita Silva *Economic and Financial Analysis Department, ERSAR, rita.silva@ersar.pt Water services are the classic example of natural monopoly, which, along with other market failures, requires economic regulation in order to set efficient tariffs, guiding users towards a more efficient water use, and thus promote equilibrium and welfare maximization. But, generally, water supply tariffs worldwide haven’t been set in regard to economic principles, failing on achieving those purposes. Water supply tariffs applied to non-domestic users are no exception and have been defined over time with no common framework, leading to a great diversity of categories of users, tariff structures and values. This status quo has evolved in the past years, with the increasing attention of public policies towards the theme of water services financing. In Portugal, a major review of water tariff policies is underway, aiming at the standardization of the tariffs schemes and urging rationality in setting tariffs. The latest developments are the non-mandatory guidelines from the Portuguese Water and Waste Services Regulation Authority (ERSAR), published in 2009 and 2010, which include specifications for non-domestic tariffs. This poster surveys water supply pricing policies focusing on non-domestic users. It presents an analysis on non-domestic water supply tariffs applied in mainland Portugal in 2007 and 2011, on which is assessed the compliance with regulatory guidelines, the existence of cross-subsidization between users, and the relation between charges and a set of variables usually thought to influence water tariffs. METHODS RESULTS AND DISCUSSION  Compliance with regulators guidelines in matters related with non-domestic water tariffs has not evolved significantly since 2007 to 2011.  Wide range of categories of non-domestic users, wide disparity in charges and different treatment of non-domestic users: similarity in the charges supported by commerce, industry and agriculture, as well as the charges supported by local government and non-profit organizations; the costs incurred by central government entities have the higher charges.  Non-domestic users water bill is generally higher than domestic users bill, though price elasticity of water supply service for non-domestic is generally higher than for domestic users, which should leave to lower charges. Social justification is pointed for this discrimination: the affordability of the service to the domestic users, since it is an essential public service.  But subsidization between users causes a gap between the water bill and the actual cost of providing the service, which undermines economic efficiency.  There is some relation between the water bill for non-domestic users and: management model, the number of costumers, the population density and the geographical location. The results obtained are not entirely compatible with tariff schemes defined under economic efficiency principles. This means, for instance, that tariffs should be based on the cost of service, that cross-subsidization is not desirable and that different categories for non-domestic users shouldn’t be considered if the cost of providing the service is the same. The enforcement of a water tariff policy, namely through mandatory orientations, is a decisive step on the way to efficient tariff schemes. CONCLUSIONS inspiring change The compliance with the regulator’s guidelines on water tariff schemes applied to non-domestic users has not evolved significantly until 2011, as Figure 1 shows. Correia, R. and C. Roseta-Palma (2012), Behavioural Economics in Water Management: An overview of behavioural economics applications to residential water demand, Workshop “Consumption – a multidisciplinary point of view”, University of Manchester. IBNET (2011), The IBNET Water Supply and Sanitation Performance Blue Book, The International Benchmarking Network for Water and Sanitation Utilities Databook, The International Bank for Reconstruction and Development / The World Bank, Washington, D.C., http://seawun.org/uploads/Focus%20Programs/IBNet-Blue%20Book.pdf Ramsey, F. P. (1927), A contribution to the theory of taxation, The Economic Journal, Vol. 37 N.º 145, march 1927, 47-61. Reynaud, A. (2003), An Econometric Estimation of Industrial Water Demand in France, LEERNA-INRA, Université de Toulouse. Silva, R. (2012), Os tarifários de água para consumo humano aplicados aos utilizadores não domésticos, ISCTE-IUL, URI: http://hdl.handle.net/10071/6304. Smets, H. (2000), Mise en oeuvre du droit a l’ eau potable dans les pays de l’OCDE, Académie de l’eau. www.iwahq.org Water tariffs applied to non-domestic users The analysis of tariff structures and charges here presented is based on the tariff schemes for water supply services to non-domestic users applied in mainland Portugal in 2007 and 2011, obtained from ERSAR’s database. The information for 2011 compiles 282 water tariff schemes (covering all mainland 278 municipalities – in some municipalities there is more than one tariff scheme), and for 2007 were considered 270 tariffs schemes. To assess the compliance with regulator’s recommendations were chosen the most relevant orientations from the Recommendation n.º 01/2009 - “Tariff guidelines” and Recommendation n.º 02/2010 – “Tariffs calculation criteria”. Given the large number of categories for non-domestic users identified in the tariff schemes, the water charges analysis was restricted to the following groups of users: Commerce (commerce and services), Agriculture, Industry, Central Government; Local government and NPO (Non-profit organizations and similar). To calculate water charges paid by the different kind of users it was considered a monthly bill for 10 cubic metres of water consumption, which is a domestic referential, because of the difficulty of defining a representative water quantity for non-domestic users, due to their different water consumption profiles. The water charges presented only include fixed and variable charges (other tariffs, like wastewater tariffs, or taxes, like water resources tax or VAT, are not considered). Other data used in this study were also obtained from ERSAR’s database, except for the political elections results used to evaluate the relation between political ideology and water charges, which was obtained from the Portuguese National Election Commission (CNE). As Table 1 shows, non-domestic users, generally pay more for water supply service than domestic users, a trend that is also observed worldwide. The application of Ramsey’s price theory (Ramsey, 1927) points out another way, i.e., lower charges for non-domestic users, since the price elasticity of water supply service for these users is generally higher than for domestic users. However, existing cross-subsidization is attributed to eminently social and historical reasons (Smets, 2000). Most water tariff schemes presents a wide range of categories of non-domestic users and great disparities in the tariffs defined for these users. When comparing the charges paid by the different non-domestic users to the charges paid by Commerce (Figure 2), it can be seen that there are also different treatments for the same group of non-domestic users, in matters of water tariff policy. Figure 1 – Compliance with regulator’s guidelines (% of tariff schemes) Table 1 – Charges supported by users (Portugal, 2011) Figure 2 – Number of tariff schemes that result in water bills lower/higher than Commerce water bill for a 10 m3/30 days water consumption (2011) Local and Central Government users are the ones for whom the water tariff policy is more inconsistent. Table 2 – Ratio between the charges supported by non-domestic users and domestic users (Portugal, 2011) 27% 8% 12% 91% 13% 95% 34% 70% 33% 14% 84% 15% 0% 20% 40% 60% 80% 100% Variable charge for 10 m3 consumption/30 days within limits (2011: 0,4856/m3 - €5,8275/m3)* Existence of a single variable tariff Fixed charge value within limits (2011: 1st level - € 1,55 - €13,99)* Fixed charge for non-domestic higher than domestic charge 5 levels for the fixed tariff Existence of fixed tariff 2 categories maximum for non-domestic users (including one for NPO or similar) * In 2007 there was no guidelines for fixed or variable charges 2011 2007 Commerce charges are generally lower in the municipalities in the center of Portugal. It was observed some relation between the level of charges supported by non-domestic users and the following variables:  Management model - lower charges in direct management by the city council;  Number of costumers and population density;  Geographical location - there is a pattern as Figure 3 illustrates. It seems that there isn’t a marked relation with the political ideology prevailing on each municipality, but this conclusion requires a deeper econometric analysis. Figure 3 – Charges supported by Commerce users (Portugal, 2011) There is similarity in the charges supported by Commerce, Agriculture and Industry, as well as the charges supported by Local government and NPO. In comparison with domestic users, non-domestic paid on 2011, an average of 1.1 (NPO) to 1.9 (central government) more for water supply service (Table 2). The level of distinction is a little higher than the one obtained on a IBNET similar survey using data from 2008 for several countries, which was 1.35. Label <10€ ]10€;20€] ]10€;20€] >30€ 2011 Commerce Agriculture Industry Central Gov. Local Gov. NPO Mínimum 0.64 0.56 0.64 0.54 0.22 0.04 Maximum 4.26 4.26 4.26 6.13 4.26 3.86 Simple average 1.71 1.72 1.73 1.93 1.34 1.10 Coefficient of variation (%) 33% 33% 33% 41% 48% 40% 2011 Domestic Commerce Agriculture Industry Central Gov. Local Gov. NPO Mínimum (€) 2.35 2.6 2.6 2.6 2.00 1.90 0.30 Maximum (€) 20.38 34.57 36.43 36.43 56.60 28.91 27.76 Percentile 80%/Percentile 20% 1.9 2.3 2.4 2.3 2.5 2.3 2.4 Median (€) 8.30 13.60 13.74 13.60 15.35 10.20 8.00 Coefficient of variation (%) 36% 44% 45% 44% 50% 46% 50%