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Safeguarding	Client	Information	and
File	Retention	Requirements
Michael	Downey
Downey	Law	Group	LLC
August	2017
Safeguarding	Client	Information
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1/8/17, 9(45 PMChinese Nationals Charged With Hacking Firms to Steal M A Info | The American Lawyer
NOT FOR REPRINT
Click to Print or Select 'Print' in your browser menu to print this document.
Page printed from: The American Lawyer
Chinese Nationals Charged With Hacking
Firms to Steal M&A Info
Mark Hamblett, The Am Law Daily
December 27, 2016
Three Chinese nationals face federal charges for allegedly hacking into two major U.S. law firms in
a scheme to trade on information about imminent mergers and acquisitions.
U.S. Attorney Preet Bharara of the Southern District of New York announced Tuesday that Iat
Hong, Bo Zheng and Hung Chin have been charged with infiltrating the servers of two law firms in
2014 and 2015 and accessing nonpublic information about pending deals. According to Bharara's
office, the information was used in trades that reaped roughly $4 million in illegal profits.
The indictment unsealed Tuesday does not name the law firms, which are referred to as Law Firm
1 and Law Firm 2. According to the charges, Law Firm 1 advised Intel Corp. on its 2015 acquisition
of Altera Corp. for $16.7 billion and represented a company that was in deal talks with InterMune
Inc., which sold to Roche AG in 2014 for $8.9 billion.
The second major law firm advised Pitney Bowes Inc. in the 2015 acquisition of New York-based e-
commerce company Borderfree, the indictment states.
Based on those details the two firms appear to be Weil, Gotshal & Manges and Cravath, Swaine &
Moore, firms where cyberbreaches previously were reported. Weil represented Intel in the Altera
buy and Cravath is identified in securities filings as Pitney Bowes lead deal counsel.
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7
DUTY	of	Confidentiality
8
Duty of	Confidentiality	– Rule	4-1.6
A	lawyer	shall	not	reveal	information	relating	to	
the	representation	of	a	client	unless	the	client	
gives	informed	consent,	the	disclosure	is	
impliedly	authorized	in	order	to	carry	out	the	
representation,	or	the	disclosure	is	permitted	by	
Rule	4-1.6(b).
9
Duty	of	Confidentiality	– Missouri	Rule	4-1.6
• Information	from	any	
source
• Relating	to	
representation
• Limit	on	"revelation"
• Limit	on	"use"	in	Rule	
4-1.8
Client
Media	reports Opposing	
counsel
Pleadings
Adverse	
party
Third	party
Lawyer
10
The	Myth	of	Privacy
"There	can	be	no	reasonable	
expectation	of	privacy	in	a	tweet	
sent	around	the	world."
People	v.	Harris	(N.Y.	Crim.	Court	2012)
11
Internet	vs.	Privacy:	"Helpful	Venn		diagram"
By	David	Hoffman,	available	at	http://bit.ly/bqU5vU
The	
Internet Privacy
12
13
Protecting	Information
Model Rule	1.6(c):	"A	lawyer	shall	make	
reasonable	efforts	to	prevent	the	inadvertent	or	
unauthorized	disclosure	of,	or	unauthorized	
access	to,	information	relating	to	the	
representation	of	a	client."
14
15
What	Are	"Reasonable"	Protections?
Evaluation	of	Safeguards
• Factors	to	be	considered	in	determining	the	reasonableness	
of	the	lawyer’s	efforts	include,	but	are	not	limited	to,	
– the	sensitivity of	the	information
– the	likelihood	of	disclosure	if	additional	safeguards	are	not	
employed
– the	cost of	employing	additional	safeguards
– the	difficulty of	implementing	the	safeguards (and)	
– the	extent	to	which	the	safeguards	adversely	affect	the	lawyer’s	
ability	to	represent	clients	(e.g.,	by	making	a	device	or	
important	piece	of	software	excessively	difficult	to	use)
16
Rule	1.6(c)	– Two	More	Caveats
• A	client	may	require	the	lawyer	to	implement	special	security	
measures	not	required	by	this	Rule	or	may	give	informed	
consent	to	forgo	security	measures	that	would	otherwise	be	
required	by	this	Rule.	
• Whether	a	lawyer	may	be	required	to	take	additional	steps	to	
safeguard	a	client’s	information	in	order	to	comply	with	other	
law,	such	as	state	and	federal	laws	that	govern	data	privacy	or	
that	impose	notification	requirements	upon	the	loss	of,	or	
unauthorized	access	to,	electronic	information,	is	beyond	the	
scope	of	these	Rules.	
17
Where	Is	the	Data?
18
The	"Cloud"
19
"Data	Farms"
20
Terms	of	Service
Google	Docs	(8/2017)
21
Secure	Communications
• WhatsApp
• Apple-Apple	iMessage	texting	(blue,	not	
green)
• FaceTime
22
Beating	Security
23
Internet	Access
24
25
PrivatePublic
26
PKI
Email	Encryption
27
“A	lawyer	generally	may	transmit	information	
relating	to	the	representation	of	a	client	over	
the	Internet without	violating	the	Model	
Rules	of	Professional	Conduct	where	the	
lawyer	has	undertaken	reasonable	efforts	to	
prevent	inadvertent	or	unauthorized	access…
28
…However,	a	lawyer	may	be	required	to	take	
special	security	precautions	to	protect	against	the	
inadvertent	or	unauthorized	disclosure	of	client	
information	when	required	by	an	agreement	with	
the	client	or	by	law,	or	when	the	nature	of	the	
information requires	a	higher	degree	of	security.”
Seven	Considerations
1. Understand	the	threat
2. Understand	how	client	information	is	transmitted	and	stored
3. Understand	and	use	reasonable	security	measures
4. Determine	how	client	information	should	be	protected
5. Label	client	information	confidential
6. Train	about	information	security
7. Conduct	due	diligence	on	technology
29
30
“Thus,	the	use	of	unencrypted	routine	email	
generally	remains	an	acceptable method	of	lawyer-
client	communication.
However,	cyber-threats	and	the	proliferation	of	
electronic	communications	devices	have	changed	
the	landscape	and	it	is	not	always	reasonable	to	
rely	on	the	use	of	unencrypted	email.”
Attorney-Client	PRIVILEGE
31
Attorney-Client	Privilege
• Confidential	
• communications	
• between	an	attorney	and	his	[or	her]	client
• concerning	the	representation	of	the	client
• are	protected	by	the	attorney-client	privilege.
Diehl	v.	Fred	Weber,	Inc. (Mo.	App.	E.D.	2010)
32
DUTY	of	Confidentiality	– Rule	4-1.6
Client
Court
Filings
Real Estate
Records
Newspaper
Depositions
Pleadings
Opposing
Party
Lawyer
Attorney-Client	Privilege
• Confidential	
• communications	
• between	an	attorney	and	his	[or	her]	client
• concerning	the	representation	of	the	client
• are	protected	by	the	attorney-client	privilege.
Diehl	v.	Fred	Weber,	Inc. (Mo.	App.	E.D.	2010)
34
Attorney-Client	Privilege
Client	 Lawyer
Rendition	of	
Legal	Services
35
"Necessary"	Agents	– Kovel
Client	 Lawyer
Agent	
36
Joint	Representation
Client	1	 Client	2
Lawyer	
37
DeBold	v.	Case (8th Cir.	BAP	2005)
“When	two	or	more	persons,	each	having	an	interest	in	
some	problem,	jointly	consult	an	attorney,	their	
confidential	communications	with	the	attorney,	though	
known	to	each	other,	will	of	course	be	privileged	in	a	
controversy	of	either	or	both	of	the	clients	with	the	
outside	world,	that	is,	with	parties	claiming	adversely	
to	both	or	either	of	those	within	the	original	charmed	
circle.”	
38
Joint	Defense/Common	Interest	Privilege
39
Client	1	 Client	2
Lawyer	1	 Lawyer	2
Attorney-
Client
Privilege
Common	
Interest
40
Adverse	in	Business	Transaction
Seller
Buyer
41
Shared	Interest	in	Evaluating	Lawsuit
Seller
Buyer
Plaintiff
42
Work	Product	Protection	– MO	Rule	56.01(b)(3)
• Subject	to	the	provisions	of	Rule	56.01(b)(4),	a	party	may	obtain	discovery	
of	documents	and	tangible	things	otherwise	discoverable	under	Rule	
56.01(b)(1)	and	prepared	in	anticipation	of	litigation	or	for	trial	by	or	for	
another	party	or	by	or	for	that	other	party's	representative,	including	an	
attorney,	consultant,	surety,	indemnitor,	insurer,	or	agent,	only	upon	a	
showing	that	the	party	seeking	discovery	has	substantial	need	of	the	
materials	in	the	preparation	of	the	case	and	that	the	adverse	party	is	
unable	without	undue	hardship	to	obtain	the	substantial	equivalent	of	the	
materials	by	other	means.	In	ordering	discovery	of	such	materials	when	
the	required	showing	has	been	made,	the	court	shall	protect	against	
disclosure	of	the	mental	impressions,	conclusions,	opinions,	or	legal	
theories	of	an	attorney	or	other	representative	of	a	party	concerning	the	
litigation.
43
Rule	56.01(b)(3)	Parsed
§ [A]	party	may	obtain	discovery	of	documents	and	tangible	things	
otherwise	discoverable	under	Rule	56.01(b)(1)	and	
§ prepared	in	anticipation	of	litigation	or	for	trial	
§ by	or	for	another	party	or	by	or	for	that	other	party's	representative,	
including	an	attorney,	consultant,	surety,	indemnitor,	insurer,	or	agent,	
§ only	upon	a	showing	
– that	the	party	seeking	discovery	has	substantial	need	of	the	materials	
in	the	preparation	of	the	case	and	
– that	the	adverse	party	is	unable	without	undue	hardship	to	obtain	the	
substantial	equivalent	of	the	materials	by	other	means.	
44
FRCP	Rule	26(b)(3)(A)	Parsed
• Documents	and	Tangible	Things.	
• Ordinarily,	a	party	may	not	discover	
• documents	and	tangible	things	that
• are	prepared	in	anticipation	of	litigation	or	for	trial	
• by	or	for	another	party	or	its	representative	(including	the	
other	party's	attorney,	consultant,	surety,	indemnitor,	insurer,	
or	agent)
45
Work-Product	Protection
A	lawyer's	involvement	is	
not	required
46
Attorney-
Client
Privilege
Work-Product	
Protection
47
Opinion	Work	Product	– Full	
Protection
§ In	ordering	discovery	of	[work	product]	when	
the	required	showing	has	been	made,	the	
court	shall	protect	against	disclosure	of	the	
mental	impressions,	conclusions,	opinions,	or	
legal	theories	of	an	attorney	or	other	
representative	of	a	party	concerning	the	
litigation.
48
Waiver	of	Privileges
§ Martha	Stewart	is	being	investigated	for	insider	
trading
§ Stewart	prepares	chronology	of	events	around	
ImClone	stock	sale
– Stewart	sends	chronology	to	her	lawyers
– Stewart	then	sends	chronology	to	her	daughter
§ Is	attorney-client	privilege	waived?
§ Is	work-product	protection	waived?
49
Waiver	
§ Attorney-Client	Privilege
– Express	waiver
– At-issue	waiver
– Disclosure
• Work	Product
– Express	waiver	(by	client	
or	firm)
– At-issue	waiver
– Disclosure	– where	
inconsistent	with	
purpose	or	litigation	
advantage
50
Crime-Fraud	Exception
• Key	– communications	are	not	(really)	for	the	
purpose	of	giving	or	receiving	legal	advice,	but	
to	commit	a	crime
• US	v.	Williams	(8th Cir.	2013)	– defendant	
asked	lawyer	to	smuggle	cell	phone	into	
prison
51
Accessing	Third-Party
Information
52
53
Rule	4-4.4	Respect	For	Rights
Of	Third	Persons
(a)	In	representing	a	client,	a	lawyer	shall	not	use	means	that	
have	no	substantial	purpose	other	than	to	embarrass,	delay,	
or	burden	a	third	person,	or	use	methods	of	obtaining	
evidence	that	violate	the	legal	rights	of	such	a	person.
(b)	A	lawyer	who	receives	a	document	relating	to	the	
representation	of	the	lawyer's	client	and	knows	or	reasonably	
should	know	that	the	document	was	inadvertently	sent	shall	
promptly	notify the	sender.
54
Inadvertent	Production
• Old	Rule	– recipient	of	metadata
– Notify producing	party	of	production	of	privileged	
information
– Refrain from	reviewing	privileged	information
– Abide by	producing	counsel's	instruction	– at	least	
until	a	court	orders	otherwise
55
New	Rule	4-4.4(b)
A	lawyer	who	receives	a	document	relating	to	
the	representation	of	the	lawyer's	client	and	
knows	or	reasonably	should	know	that	the	
document	was	inadvertently	sent	shall	
promptly	notify	the	sender.
In	re	Eisenstein (Mo.	4/5/2016)
• Eisenstein	represented	Husband	in	divorce
• Husband	accessed	Wife's	email	without	permission,	and	gave	
Eisenstein	documents	including	questions	Wife's	attorney	had	
prepared	for	direct	examination
• Eisenstein	did	not	produce	the	documents	received	from	
Wife's	email,	until	giving	them	to	opposing	counsel	as	exhibits	
during	trial
56
Consequences	in	Eisenstein
• Eisenstein	was	found	to	have	used	improperly	
obtained	information	(violating	Rule	4-4.4)	
and	concealing	documents	with	evidentiary	
value	(violating	Rule	4-3.4)
• Eisenstein	received	an	indefinite	(minimum	6	
month)	suspension
57
Improper	Access	– Rule	4-4.4(a)
• In	representing	a	client,	a	lawyer	shall	not	use	
means	that	have	no	substantial	purpose	other	
than	to	embarrass,	delay,	or	burden	a	third	
person,	or	use	methods	of	obtaining	evidence	
that	violate	the	legal	rights	of	such	a	person.
58
Why	Improper
• Illegal	– may	be	incriminating	client
– Evidence	may	be	barred
– Lawyer	may	be	disqualified
• Permitted	– may	use	documents
59
File	Retention
60
File	Ownership
• “The	client’s	files	belong	to	the	client,	not	to	
the	attorney	representing	the	client.	The	client	
may	direct	an	attorney	or	firm	to	transmit	the	
file	to	newly	retained	counsel.”	In	the	matter	
of	Cupples,	952	S.W.2d	226,	234	(Mo.	banc	
1997).
61
Retention	– Ordinary	Client	Records
Rule	4-1.22
62
Six	Years	– Unless	Written	Consent
• A	lawyer	shall	securely	store	a	client's	file	for	six	years	after	completion	or	
termination	of	the	representation	absent	other	agreement	between	the	
lawyer	and	client	through	informed	consent	confirmed	in	writing.	Such	
informed	consent	confirmed	in	writing	may	be	made	between	the	lawyer	
and	the	client	at	any	point	during	the	six	years	after	completion	or	
termination	of	the	representation.	If	the	client	does	not	request	the	file	
within	six	years	after	completion	or	termination	of	the	representation,	the	
file	shall	be	deemed	abandoned	by	the	client	and	may	be	destroyed.	
• The	six	year	client	file	retention	requirement	shall	apply	to	all	client	files	
where	the	completion	or	termination	of	the	representation	occurs	on	or	
after	July	1,	2016.	All	client	files	where	the	completion	or	termination	of	
the	representation	occurs	prior	to	July	1,	2016,	shall	be	governed	by	the	
previously	required	10	years.
63
Beware	Spoliation
• A	lawyer	shall	not	destroy	a	file	pursuant	to	this	Rule	4-1.22	if	
the	lawyer	knows	or	reasonably	should	know	that:	(a)	a	legal	
malpractice	claim	is	pending	related	to	the	representation;	(b)	
a	criminal	or	other	governmental	investigation	is	pending	
related	to	the	representation;	(c)	a	complaint	is	pending	
under	Rule	5	related	to	the	representation;	or	(d)	other	
litigation	is	pending	related	to	the	representation.	
64
Keep	Items	With	“Intrinsic	Value”
• Items	in	the	file	with	intrinsic	value	shall	never	be	
destroyed.	
• A	lawyer	destroying	a	file	pursuant	to	this	Rule	4-
1.22	shall	securely	store	items	of	intrinsic	value	or	
deliver	such	items	to	the	state	unclaimed	property	
agency.	The	file	shall	be	destroyed	in	a	manner	that	
preserves	client	confidentiality.	
65
Remember	What	You	Destroy
• A	lawyer	destroying	a	file	pursuant	to	this	Rule	4-1.22	shall	
maintain	the	written	record	of	the	client's	consent	of	
destruction	for	at	least	six	years	after	completion	or	
termination	of	employment.	Client	files,	except	for	items	of	
intrinsic	value,	may	be	maintained	by	electronic,	
photographic,	or	other	media	provided	that	printed	copies	
can	be	produced.	These	records	shall	be	readily	accessible	to	
the	lawyer.
66
Dissolution	– Must	Protect	Records
Upon	dissolution	of	a	law	firm,	the	lawyers	shall	make	
reasonable	arrangements	for	the	maintenance	of	client	files.	
Upon	the	sale	of	a	law	practice,	the	seller	shall	make	reasonable	
arrangements	for	the	maintenance	of	client	files,	which	includes	
written	notice	to	a	client	as	to	the	location	of	the	client's	file.	
67
Retention	– Trust	Account	Records
Rule	4-1.15(f)
68
Six	Years	– No	Matter	What
Complete	records	of	client	trust	accounts	shall	be	maintained	
and	preserved	for	a	period	of	at	least	six	years	after	the	later	of:
(1) termination	of	the	representation,	or
(2) the	date	of	the	last	disbursement	of	funds.
Client	trust	account	records	may	be	maintained	by	electronic,	
photographic,	or	other	media	provided	that	they	otherwise	
comply	with	Rules	4-1.145	to	4-1.155	and	that	printed	copies	can	
be	produced.	These	records	shall	be	readily	accessible	to	the	
lawyer.
69
Required	Trust	Account	Documentation	(Missouri)	
(1) receipt	and	disbursement	journals
(2) client-specific	ledgers
(3) fee	agreements	and	similar	
documents
(4) accounting	statements	showing	
disbursements	made
(5) bills	and	expenses	sent	to	clients
(6) disbursement	records
(7) check-book	registers	and	bank	
statements	or	the	equivalents
(8) electronic	transfer	records
(9) account	reconciliations
(10)credit-card	transaction	
information	
70
Dissolution	– Must	Protect	Records
Upon	dissolution	of	a	law	firm	or	of	any	legal	
professional	corporation,	the	partners	shall	make	
reasonable	arrangements	for	the	maintenance	of	client	
trust	account	records.	Upon	the	sale	of	a	law	practice,	
the	seller	shall	make	reasonable	arrangements	for	the	
maintenance	of	client	trust	account	records.
71
Michael	Downey
Downey	Law	Group	LLC
(314)	961-6644
(844)	961-6644	toll	free
mdowney@DowneyLawGroup.com	
Thank	You

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