MGMT 3325: Dr. Irene Waggoner Final Project Seeing the organization as a high-performing work system – a team. What teamwork is not …. TEAM: Characteristics Common purpose Clear roles Accepted leadership Effective processes Solid relationships: Trust Acceptance Respect Understanding Courtesy Excellent communication: Fast, clear, timely, accurate Display cooperative spirit Offer solutions – not complaints Support team members’ ideas and suggestions Offer to assist others when time is available Make positive comments about team members Ask for others’ ideas Demonstrate consideration of others Assist other team members when they ask for help Team Players OK - I’m in! What’s our game plan? Strategy Strategy: Game Plan Common purpose Clear: can we see the goal and final products? Relevant: how will this help me / us? Significant: is this worth our time and effort? Achievable: can we do this? Urgent: competition will overtake us! Clear roles Interdependence is a risk and an investment in each other Rewards: synergy, learning, task completion Clarity of roles: build in ways to discuss! Strategy (cont) Leadership: leaders Appreciate the collective intelligence of the team Believe in power of diversity See team leadership as a role by which to serve the team, not a position to be served See power as something to be released and shared rather than something to hold and control Understand teams are for achieving a team purpose Team members: individuals Accept and support leader Practice good follower-ship Collaborate with leader and other team members Strategy (cont) Processes Thinking Working and Sharing Problem solving Decision making Research Each team member has a clear, specific role based on function, skills and expertise Identify, map and master key processes Identify roles and tasks within roles How are we going to manage this? INTERDEPENDENCE Strategy Jane Tasks Kevin Research Ellen Deliverables Bob Requires: Constant and open communication Willingness to do more than “MY” share Flexibility Proactive interaction: being “on time” may be too late! Keeping the goal in sight Fail to plan, plan to fail …. So – what’s plan B? C? Interdependence Where to start: Who is my client? Understanding Hytec, Inc. Who are they? Strategic change : “high-performing work environment” Client Data: Previous climate survey on how individuals felt about company Goal Help Hytec build “high-performing work teams” Tools Pareto: 80/20 rule - 80% (issues) can be mitigated by focusing on 20% (problems) SWOT: Strengths, Weaknesses, Opportunities and Threats Chapter 16: “Creating High Performance Work Systems” Norming and Conforming Processes and Roles Data analysis and interpretation What 20% of these items should be focused on and why? Research Read Ch 16 - choose items from data survey that have high value for solving the client’s problems Review What is a “se ...

1. MGMT 3325: Dr. Irene Waggoner
Final Project
Seeing the organization as a
high-performing work system – a team.
What teamwork is not ….
TEAM: Characteristics
Common purpose
Clear roles
Accepted leadership
Effective processes
Solid relationships:

2. Trust
Acceptance
Respect
Understanding
Courtesy
Excellent communication:
Fast, clear, timely, accurate
Display cooperative spirit
Offer solutions – not complaints
Support team members’ ideas and
suggestions
Offer to assist others when time is available
Make positive comments about team members
Ask for others’ ideas
Demonstrate consideration of others
Assist other team members when they ask for help
Team Players
OK - I’m in!
What’s our game plan?
Strategy
Strategy: Game Plan
Common purpose

3. Clear: can we see the goal and final products?
Relevant: how will this help me / us?
Significant: is this worth our time and effort?
Achievable: can we do this?
Urgent: competition will overtake us!
Clear roles
Interdependence is a risk and an investment in each other
Rewards: synergy, learning, task completion
Clarity of roles: build in ways to discuss!
Strategy (cont)
Leadership: leaders
Appreciate the collective intelligence of the team
Believe in power of diversity
See team leadership as a role by which to serve the team, not a
position to be served
See power as something to be released and shared rather than
something to hold and control
Understand teams are for achieving a team purpose
Team members: individuals
Accept and support leader
Practice good follower-ship
Collaborate with leader and other team members
Strategy (cont)
Processes

4. Thinking
Working and Sharing
Problem solving
Decision making
Research
Each team member has a clear, specific role based on function,
skills and expertise
Identify, map and master key processes
Identify roles and tasks within roles
How are we going to manage this?
INTERDEPENDENCE
Strategy
Jane
Tasks
Kevin
Research
Ellen

5. Deliverables
Bob
Requires:
Constant and open communication
Willingness to do more than “MY” share
Flexibility
Proactive interaction: being “on time” may be too late!
Keeping the goal in sight
Fail to plan, plan to fail …. So – what’s plan B? C?
Interdependence
Where to start: Who is my client?
Understanding Hytec, Inc.
Who are they?
Strategic change : “high-performing work environment”
Client Data: Previous climate survey on how individuals felt
about company
Goal
Help Hytec build “high-performing work teams”
Tools
Pareto: 80/20 rule - 80% (issues) can be mitigated by focusing
on 20% (problems)
SWOT: Strengths, Weaknesses, Opportunities and Threats
Chapter 16: “Creating High Performance Work Systems”

6. Norming and Conforming
Processes and Roles
Data analysis and interpretation
What 20% of these items should be focused on and why?
Research
Read Ch 16 - choose items from data survey that have high
value for solving the client’s problems
Review
What is a “self-directed work team” and how can we help Hytec
create one?
What are our solutions and why are we focusing on them?
What does Hytec want?
“Self-directed work team”
Analysis
Pareto (20%) of issues identified in climate survey
SWOT: build a model on your initial 20% and examine – do
these items help get to a high-performing team environment?
Research
Define terms: high-performance work environment, pay-for-
performance, etc.
Research best practices: how do other firm’s handle this
problem?
How do your solutions benefit Hytec’s goals?
Strategic
How does HR fit into the plan?

7. Norming and Conforming
Research Findings
What analysis methods work best for this problem?
How have others solved this problem (best practices)?
Based on chosen method of analysis, what charts or graphs will
we use in the ppt and paper?
Work on outline of paper / ppt
Introduction of your consulting company
History of Hytec – why have you been called to consult with
them?
What data are you working with?
What method of analysis are you using?
What solutions are you offering? (strategic and tactical!)
Topics: Definitions and Best Practices on the following
High-performing work environment
HR’s role
Total compensation
Pay-for-performance plans for teams
Meaning of “Pareto” analysis
Contribution of culture
Change management
Difference between strategic and tactical
Other?
Research: What makes teams work?

8. Performing
Course deliverables
Start filling in paper outline
Introduction of your consulting company
History of Hytec – why have you been called to consult with
them?
What data are you working with?
What method of analysis are you using?
What solutions are you offering? (strategic!)
Track sources carefully and cite appropriately (APA format) in
References section of paper
Start work on PowerPoint slides
Follow paper outline
Highlight important elements
Use bullets (not full sentences)
Paper:
Introduce: your consulting firm team
Introduce: Background information on your client, Hytec, and
your project deliverables for them
Proposed solutions for your client:
Data: Individual climate survey
Why you focused on your 20% solutions
Method of analysis: Pareto, SWOT, gap analysis
Best practices (research)

9. Solution
/ recommendation
Presentation: PowerPoint slide deck
Follow paper outline
Focus on highlights
Professional quality
Performing
Course deliverables
Start editing paper
Cover sheet: include name, elements of cover sheet
Jane Jones (Total Compensation)
Intro, Body, Conclusion and Recommendations
References: cite appropriately (APA format)
Start editing PowerPoint slides

10. Professional look (you are leading a professional consulting
team)
Use bullets, appropriate graphics
Use KISS principles
Thinking
Strategy
Team Work
High-Performing Work Environment
Congratulations!