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Session I
Modeling Strategic Change
Prof. Sushil
Department of Management Studies
Indian Institute of Technology Delhi
Hauz Khas, New Delhi – 110 016
profsushil@gmail.com
Modeling Strategic Change
Sushil/IIT Delhi/2021
External Forces
Trigger Change
Inertial Forces
Retard Change
Managers Decipher
Their Environments
Revise Their Firms’
Strategic Postures
And Energize
Strategic Change
Phase 1:
Phase 2:
Phase 3:
Types of Strategic Change
Strategy
Business - level
Corporate - level
Collective - level
Change in configuration
To alter competitive advantage
To extend core capability
To broaden network of alliances
Sushil/IIT Delhi/2021
Producing Change
Implement change in:
Conduct
Capabilities
Controls
Culture
In order to:
Redefine vision
Reallocate resources
Modify systems
General commitment
Sushil/IIT Delhi/2021
External Triggers of Change
Environmental
sector
External trigger Pressure on firms on:
Economic  High rate of innovation Efficiency
 Linked global markets
Technological  Computerization Entrepreneurship
 Telecommunications
Social  Global demographics Ethics
 Moral/ecological damage
Political  Deregulation Equity
 Distribution of wealth
Sushil/IIT Delhi/2021
The Internal Features of Firms
Culture
Controls
Capabilities
Conduct
Sushil/IIT Delhi/2021
Culture
Controls
Capabilities
How Inertia and Momentum Crystallize
As corporate cultures As community-wide cultures
In structures and systems In professional rules and codes
In human skills and equipment As technological standards
In Single Firms In Business Communities
Sushil/IIT Delhi/2021
Why Firms Fail
Prior
Internal
Commitments
Prior
Strategic
Commitments
Strategic
Trajectory
Inertia Momentum
Social, Political,
Institutional
Pressures
Sushil/IIT Delhi/2021
Discerning and Interpreting Trends
Features of
Environments
Affect How
We Notice
Trends
Explain How We
Define Business
Competition
Explain How We
View Corporate
Synergy
Explain How We
Choose to Act
Collectively
Affect How
We Interpret
Trends
Characteristics
of Firms
Types of Top
Managers
Explain How
We Assess Our
Environments
Sushil/IIT Delhi/2021
Changes in Business Strategy
Firms competing through:
Timing
First mover
Imitator
Differentiation
Price
Quality
Responsiveness
Scope
Segmentation
Customization
Experiencing pressure to:
Protect R&D
Organize a more rapid response
Control costs
Improve quality and service
Show social and environmental awareness
Target narrower markets
Mass-customize
Sushil/IIT Delhi/2021
Fortress and Alliance Strategies
Key factors
Rate of environmental
change
Prevailing standards
Cost of capital
Corporate strategy
Business strategy
R&D capability
Fortress strategy
Low/moderate
Extensive
Low
Related
Innovation
High
Alliance strategy
High
Few
High
Unrelated
Imitation
Low
Sushil/IIT Delhi/2021
Strategic Decision Making
Leadership
Middle managers
Employees
Stakeholders
In stable environments
Dictatorial
Complaint
Obedient
Negotiated
In changing environments
Transformational
Empowered
Participative
Collaborative
Sushil/IIT Delhi/2021
Corporate Management Function
Corporate management function
Allocating resources
Planning
Control
Building strategic similarity in:
Time spans of projects
Sources of risk
Management skills required
Key success factors
Stage of industry life cycle
Competitive positions
Performance variables
Time horizons of targets
Measurement systems
Sushil/IIT Delhi/2021
Types of Collective Strategies
Capabilities
Controls
Culture
Strategic
targeting
Contributions
and donations
Interlocking
boards and trade
associations
Lobbying and
propaganda
Strategic
coordination
Intelligence
gathering
Contracts and
exchanges
Similarity of
backgrounds
Strategic
alliances
Licenses and
contracts
Shared equity
and joint
ventures
Consortia and
cartels
Sushil/IIT Delhi/2021
Strategic Alliances
License
Horizontal Shared Equity
Joint Venture Consortium
Vertical
Form of
Interdependence
Bilateral Multilateral
Form of Alliance
Sushil/IIT Delhi/2021
Determinants of a Company’s Culture
Characteristics of
Society
Type of Business
Community
Corporate Controls
and Capabilities
Company’s
Culture
Sushil/IIT Delhi/2021
Types of Corporate Culture
Reward
Systems
Educational
Systems
Socialization
Systems
Thin culture
Mostly $$$
Tied to bottom-line
No job security
Limited technical
training, mostly on the job
Limited social interaction
Low integration of work
with family and leisure
Thick culture
Extensive social support
Tied to core competencies
and to seniority
Extensive training and
communication
Emphasis on shared values
Extensive interaction
Psychological contract
Sushil/IIT Delhi/2021
Strategy, Culture, and Controls
Type of Strategy
Business Strategy:
Timing
Differentiation
Segmentation
Corporate Strategy:
Related
Unrelated
Collective Strategy:
Alliance
Fortress
Core
capability
Innovation
Value
Targeting
Synergy
Risk
Cooperation
Independence
Rewards
based on
Speed
Market Share
Profits
Reputation
Growth
Meet goals
Profits
Education
emphasizes
Research
Engineering
Marketing
Management
Finance
Negotiation
Planning
Socialization
encourages
Creativity
Productivity
Entrepreneurship
Integration
Control
Compromise
Conformity
Sushil/IIT Delhi/2021
Environmental Change and Structure
Environmental
trigger
Efficiency
Customer
Responsiveness
Technological
Change
Pressure to
improve:
Timing and
Productivity
Quality and
Service
Innovation
and Speed
Capabilities
Automate
Just-in-Time
Customize
Differentiate
Build Skills
Invest in R&D
Controls
Centralize
Specialize
Networking
De-layering
Flatten Pyramid
Decentralize
Sushil/IIT Delhi/2021
Changing Business-unit Structures
If business strategy is to:
Innovate
Differentiate
Customize
Pressure is to:
Decentralize Decisions
Encourage Networks
Centralize Decisions
Develop Specialists
Make Team Decisions
Remove Management Layers
Sushil/IIT Delhi/2021
Industry Globalisation Drivers
Market Drivers
Homogeneous Customer Needs - Understanding which aspects can be standardized
and which could be customized in the key.
Global Customers - buy on a centralized or coordinated basis for decentralized use
(e.g. National defence agencies).
Having a single global account manager make it easier for global customer for
single global price - the lowest price.
Global Channels - Global channels are rare - but region wide channels are
increasing.
(e.g. European grocery distribution and retailing)
Transferable Marketing - Brand names and advertising may be requiring little local
adaptation.
Sushil/IIT Delhi/2021
Cost Drivers
Economics of Scale and Scope - corresponding risks are rigidity and
vulnerability to disruption.
Electronics Industry
Cost of circuits have decreased - advantage goes to companies that can produce lowest
cost components. Size has become a major asset.
Thomson (France) - 1987 increased in operating scale and global coverage by acquiring
RCA television business from GE.
Learning and Experience - The steeper the learning and experience curves
greater the potential benefit.
Sourcing Efficiencies - Centralized purchasing
Industry Globalisation Drivers
Contd…..
Sushil/IIT Delhi/2021
Himont - Global Polypropylene Market
Global coordination among manufacturing facilities in purchase of key raw material -
monomer
Favourable Logistics - A favourable ratio of sales value to transportation cost
enhances the ability to concentrate production. Other logistical factors are
non perishability
absence of time urgency
little need for location close to customer facilities.
Differences in Country Costs and Skills
Concentration in low-cost or high-skill countries - increase productivity and
reduce cost.
The danger is of training future offshore competitors.
Industry Globalisation Drivers
Contd…..
Sushil/IIT Delhi/2021
Industry Globalisation Drivers
Contd…..
Volkswagen
Hourly Labour cost Germany DM 40
Spain DM 20
Moved production of Polos from Wolfbury to Spain.
Product Development Costs - Developing few global or regional products
Ford Motor Company
Centres of Excellence program - to reduce duplication
Ford of Europe - Common platform for all compacts
Ford of NA - replacement of midsized Taurus and Sable
Sushil/IIT Delhi/2021
Governmental Drivers
Favourable Trade Policies - Import tariffs and quotas, non tariff barriers, export
subsidies, local content requirements, currency and capital flow restrictions,
requirements on technology transfer.
European Community - Banking and Financial Services
Decision to permit free flow of capital along member countries
Deutsche Bank had only 15 offices outside Germany - established major presence in
French market.
1987 - moved to Italian market by acquiring Bank of America’s 100 branches.
J.P. Morgan - US, Swiss Bank Corporation and SP Warburg Group - Britain - increased
their participation in major European markets.
Industry Globalisation Drivers
Contd…..
Sushil/IIT Delhi/2021
Industry Globalisation Drivers
Contd…..
Compatible Technical Standards - often standards are set with protectionism in
mind
(e.g. Motorola - electronics products excluded from Japanese market -
operated at a higher frequency than was permitted in Japan).
Common Marketing Regulations - Certain type of media may be prohibited or
restricted
(e.g. - US is for more liberal than Europe about advertising claims on TV.
British TV do not allow scenes of children pestering their parents to buy a
product).
Sushil/IIT Delhi/2021
Competitive Drivers
Inter dependence of Countries - When activities are shared among countries a
competitor’s market share in one country affects its scale and overall cost
position in the shared activities.
(e.g. companies promote product as “the leading brand in US”.)
Automobile Industry
Ford and Volkswagen- concentrate production and more competitive
Toyota - pressured to enter more markets to reach the volume. 1984-87 doubled
the number of cars for German market.
Industry Globalisation Drivers
Contd…..
Sushil/IIT Delhi/2021
Industry Globalisation Drivers
Contd…..
Sushil/IIT Delhi/2021
Globalized competitors - The need to preempt a global competitor can spur increased
market participation.
Unilever - European Consumer Product
Launched a hostile take over bid for Richardson - Vicks Inc.
Global archrival P&G saw the threat on its home turf and out bid Unilever.
With Richardson - Vicks European system P&G strengthened the European position.
Changes Over Time
European Major Appliance Industry
Globalisation forces seem to have reversed
1960s and 70s - regional standardization strategy was successful
1980s - the most successful strategies seem to be national
More than One Strategy is Viable
Industries vary across drivers
Hotel industry provides examples of successful global and successful local competitors.
Global effects are incremental
The appropriate use of strategy levers adds competitive advantage to existing sources
(e.g. technology).
Business and parent company position and resources are crucial
High initial investments are required to expand within or into major markets to develop
standardized products, to relocate value activities, to create global brands, to create new
organization units or coordination processes, and to implement other aspects.
(Chrysler - delocalize by selling of most of its international automotive business to
avoid bankruptcy)
Organizations have limitations
Organization structure, management processes, people and culture affect how well a
global strategy can be implemented.
Sushil/IIT Delhi/2021
Sushil/IIT Delhi/2021

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Session I_ModellingSC1.ppt

  • 1. Session I Modeling Strategic Change Prof. Sushil Department of Management Studies Indian Institute of Technology Delhi Hauz Khas, New Delhi – 110 016 profsushil@gmail.com
  • 2. Modeling Strategic Change Sushil/IIT Delhi/2021 External Forces Trigger Change Inertial Forces Retard Change Managers Decipher Their Environments Revise Their Firms’ Strategic Postures And Energize Strategic Change Phase 1: Phase 2: Phase 3:
  • 3. Types of Strategic Change Strategy Business - level Corporate - level Collective - level Change in configuration To alter competitive advantage To extend core capability To broaden network of alliances Sushil/IIT Delhi/2021
  • 4. Producing Change Implement change in: Conduct Capabilities Controls Culture In order to: Redefine vision Reallocate resources Modify systems General commitment Sushil/IIT Delhi/2021
  • 5. External Triggers of Change Environmental sector External trigger Pressure on firms on: Economic  High rate of innovation Efficiency  Linked global markets Technological  Computerization Entrepreneurship  Telecommunications Social  Global demographics Ethics  Moral/ecological damage Political  Deregulation Equity  Distribution of wealth Sushil/IIT Delhi/2021
  • 6. The Internal Features of Firms Culture Controls Capabilities Conduct Sushil/IIT Delhi/2021
  • 7. Culture Controls Capabilities How Inertia and Momentum Crystallize As corporate cultures As community-wide cultures In structures and systems In professional rules and codes In human skills and equipment As technological standards In Single Firms In Business Communities Sushil/IIT Delhi/2021
  • 8. Why Firms Fail Prior Internal Commitments Prior Strategic Commitments Strategic Trajectory Inertia Momentum Social, Political, Institutional Pressures Sushil/IIT Delhi/2021
  • 9. Discerning and Interpreting Trends Features of Environments Affect How We Notice Trends Explain How We Define Business Competition Explain How We View Corporate Synergy Explain How We Choose to Act Collectively Affect How We Interpret Trends Characteristics of Firms Types of Top Managers Explain How We Assess Our Environments Sushil/IIT Delhi/2021
  • 10. Changes in Business Strategy Firms competing through: Timing First mover Imitator Differentiation Price Quality Responsiveness Scope Segmentation Customization Experiencing pressure to: Protect R&D Organize a more rapid response Control costs Improve quality and service Show social and environmental awareness Target narrower markets Mass-customize Sushil/IIT Delhi/2021
  • 11. Fortress and Alliance Strategies Key factors Rate of environmental change Prevailing standards Cost of capital Corporate strategy Business strategy R&D capability Fortress strategy Low/moderate Extensive Low Related Innovation High Alliance strategy High Few High Unrelated Imitation Low Sushil/IIT Delhi/2021
  • 12. Strategic Decision Making Leadership Middle managers Employees Stakeholders In stable environments Dictatorial Complaint Obedient Negotiated In changing environments Transformational Empowered Participative Collaborative Sushil/IIT Delhi/2021
  • 13. Corporate Management Function Corporate management function Allocating resources Planning Control Building strategic similarity in: Time spans of projects Sources of risk Management skills required Key success factors Stage of industry life cycle Competitive positions Performance variables Time horizons of targets Measurement systems Sushil/IIT Delhi/2021
  • 14. Types of Collective Strategies Capabilities Controls Culture Strategic targeting Contributions and donations Interlocking boards and trade associations Lobbying and propaganda Strategic coordination Intelligence gathering Contracts and exchanges Similarity of backgrounds Strategic alliances Licenses and contracts Shared equity and joint ventures Consortia and cartels Sushil/IIT Delhi/2021
  • 15. Strategic Alliances License Horizontal Shared Equity Joint Venture Consortium Vertical Form of Interdependence Bilateral Multilateral Form of Alliance Sushil/IIT Delhi/2021
  • 16. Determinants of a Company’s Culture Characteristics of Society Type of Business Community Corporate Controls and Capabilities Company’s Culture Sushil/IIT Delhi/2021
  • 17. Types of Corporate Culture Reward Systems Educational Systems Socialization Systems Thin culture Mostly $$$ Tied to bottom-line No job security Limited technical training, mostly on the job Limited social interaction Low integration of work with family and leisure Thick culture Extensive social support Tied to core competencies and to seniority Extensive training and communication Emphasis on shared values Extensive interaction Psychological contract Sushil/IIT Delhi/2021
  • 18. Strategy, Culture, and Controls Type of Strategy Business Strategy: Timing Differentiation Segmentation Corporate Strategy: Related Unrelated Collective Strategy: Alliance Fortress Core capability Innovation Value Targeting Synergy Risk Cooperation Independence Rewards based on Speed Market Share Profits Reputation Growth Meet goals Profits Education emphasizes Research Engineering Marketing Management Finance Negotiation Planning Socialization encourages Creativity Productivity Entrepreneurship Integration Control Compromise Conformity Sushil/IIT Delhi/2021
  • 19. Environmental Change and Structure Environmental trigger Efficiency Customer Responsiveness Technological Change Pressure to improve: Timing and Productivity Quality and Service Innovation and Speed Capabilities Automate Just-in-Time Customize Differentiate Build Skills Invest in R&D Controls Centralize Specialize Networking De-layering Flatten Pyramid Decentralize Sushil/IIT Delhi/2021
  • 20. Changing Business-unit Structures If business strategy is to: Innovate Differentiate Customize Pressure is to: Decentralize Decisions Encourage Networks Centralize Decisions Develop Specialists Make Team Decisions Remove Management Layers Sushil/IIT Delhi/2021
  • 21. Industry Globalisation Drivers Market Drivers Homogeneous Customer Needs - Understanding which aspects can be standardized and which could be customized in the key. Global Customers - buy on a centralized or coordinated basis for decentralized use (e.g. National defence agencies). Having a single global account manager make it easier for global customer for single global price - the lowest price. Global Channels - Global channels are rare - but region wide channels are increasing. (e.g. European grocery distribution and retailing) Transferable Marketing - Brand names and advertising may be requiring little local adaptation. Sushil/IIT Delhi/2021
  • 22. Cost Drivers Economics of Scale and Scope - corresponding risks are rigidity and vulnerability to disruption. Electronics Industry Cost of circuits have decreased - advantage goes to companies that can produce lowest cost components. Size has become a major asset. Thomson (France) - 1987 increased in operating scale and global coverage by acquiring RCA television business from GE. Learning and Experience - The steeper the learning and experience curves greater the potential benefit. Sourcing Efficiencies - Centralized purchasing Industry Globalisation Drivers Contd….. Sushil/IIT Delhi/2021
  • 23. Himont - Global Polypropylene Market Global coordination among manufacturing facilities in purchase of key raw material - monomer Favourable Logistics - A favourable ratio of sales value to transportation cost enhances the ability to concentrate production. Other logistical factors are non perishability absence of time urgency little need for location close to customer facilities. Differences in Country Costs and Skills Concentration in low-cost or high-skill countries - increase productivity and reduce cost. The danger is of training future offshore competitors. Industry Globalisation Drivers Contd….. Sushil/IIT Delhi/2021
  • 24. Industry Globalisation Drivers Contd….. Volkswagen Hourly Labour cost Germany DM 40 Spain DM 20 Moved production of Polos from Wolfbury to Spain. Product Development Costs - Developing few global or regional products Ford Motor Company Centres of Excellence program - to reduce duplication Ford of Europe - Common platform for all compacts Ford of NA - replacement of midsized Taurus and Sable Sushil/IIT Delhi/2021
  • 25. Governmental Drivers Favourable Trade Policies - Import tariffs and quotas, non tariff barriers, export subsidies, local content requirements, currency and capital flow restrictions, requirements on technology transfer. European Community - Banking and Financial Services Decision to permit free flow of capital along member countries Deutsche Bank had only 15 offices outside Germany - established major presence in French market. 1987 - moved to Italian market by acquiring Bank of America’s 100 branches. J.P. Morgan - US, Swiss Bank Corporation and SP Warburg Group - Britain - increased their participation in major European markets. Industry Globalisation Drivers Contd….. Sushil/IIT Delhi/2021
  • 26. Industry Globalisation Drivers Contd….. Compatible Technical Standards - often standards are set with protectionism in mind (e.g. Motorola - electronics products excluded from Japanese market - operated at a higher frequency than was permitted in Japan). Common Marketing Regulations - Certain type of media may be prohibited or restricted (e.g. - US is for more liberal than Europe about advertising claims on TV. British TV do not allow scenes of children pestering their parents to buy a product). Sushil/IIT Delhi/2021
  • 27. Competitive Drivers Inter dependence of Countries - When activities are shared among countries a competitor’s market share in one country affects its scale and overall cost position in the shared activities. (e.g. companies promote product as “the leading brand in US”.) Automobile Industry Ford and Volkswagen- concentrate production and more competitive Toyota - pressured to enter more markets to reach the volume. 1984-87 doubled the number of cars for German market. Industry Globalisation Drivers Contd….. Sushil/IIT Delhi/2021
  • 28. Industry Globalisation Drivers Contd….. Sushil/IIT Delhi/2021 Globalized competitors - The need to preempt a global competitor can spur increased market participation. Unilever - European Consumer Product Launched a hostile take over bid for Richardson - Vicks Inc. Global archrival P&G saw the threat on its home turf and out bid Unilever. With Richardson - Vicks European system P&G strengthened the European position. Changes Over Time European Major Appliance Industry Globalisation forces seem to have reversed 1960s and 70s - regional standardization strategy was successful 1980s - the most successful strategies seem to be national
  • 29. More than One Strategy is Viable Industries vary across drivers Hotel industry provides examples of successful global and successful local competitors. Global effects are incremental The appropriate use of strategy levers adds competitive advantage to existing sources (e.g. technology). Business and parent company position and resources are crucial High initial investments are required to expand within or into major markets to develop standardized products, to relocate value activities, to create global brands, to create new organization units or coordination processes, and to implement other aspects. (Chrysler - delocalize by selling of most of its international automotive business to avoid bankruptcy) Organizations have limitations Organization structure, management processes, people and culture affect how well a global strategy can be implemented. Sushil/IIT Delhi/2021