DW group develops custom functions for Microsoft Windows applications like Lync, Exchange, and Outlook. One example is developing auto-accept functions in Lync for meeting invitations, phone calls, video calls and screen sharing, as well as displaying screen sharing on a secondary monitor. These types of customized solutions can facilitate managed communications, remote worker management, customer service automation, and marketing campaigns to help businesses maximize profitability and productivity.

1. Windows App Development
DW group, Inc

2. Introduction
• Goals: custom design and extend functions for windows softwares
such as Lync, Exchange, Outlook, etc.
• Strategies: Gather business requirements from potential users, use
suitable API/SDK to develop new functions for standard windows
softwares.
• Tools used: Windows computers, Visual Studio 2013/2012, etc.
• Resources: Windows Dev Home

3. Example 1: Solution for lync
• Lync is a messenger system from Microsoft used for communicating
among parties by instant message, phone or video. (Lync information)
• Custom programming for Lync add additional functions for certain
businesses and groups. (Value of custom programming for Lync)
• Specifically, we have a user case in which the client needs lync can: auto-
accept meeting invitations by IM, phone and video; auto accept screen
sharing; automatically display the shared screen on the secondary
screen.

4. Technical Strategy
• Lync SDK 2013 is used as the API for developing custom functions for
Lync.
• Resource Sharing Control is used as the foundation for custom
function development.
• Event handling is used to develop auto-accepting functions for
meeting invitations and screen sharing.
• Conversation windows reposition is used to display screen sharing on
the secondary monitor.

5. Business Potentials
• Custom functions can be developed for using lync to :
• Facilitate managed communications among many users.
• Efficient management of remote workers such as tracking
online/offline time and collaboration efficiency.
• Customer service automation
• Marketing/social campaigns

6. Contact Information
• We offer custom programming for windows based software which
can help you to maximize your profitability and productivity.
• We can be reached at:
helpdesk@dwgroupinc.com
http://dwgroupinc.com/