1. Cynthia Tichele Cantrill
Linkedin: Cynthia Cantrill
cynthiatichele@gmail.com
206.476.4533
I am currentlyseekingapositionthatutilizesmymanymanagement andcustomerservice skills.Thoughthe majorityof
my recentexperience hastakenplace inthe non-profitindustry,Icanassure you runningsuccessful programswith
limitedfinancial support,andrelyingalmostsolelyonvolunteerparticipationhasdevelopedmyabilitiesto highly
motivate stakeholdersand otherstaff members. ProgramsthatIwas responsible foroperatingatleastdoubledtheir
services,resourcesandcommunityinvolvementwhile Iwas managingthem.Ialsohad the unique opportunitytobe in
organizationsthatwere goingthroughorganizational adjustments,givingme skillsonhow toget everyone onthe same
teamwhile undergoingdifficultchanges.
Recent Experience:
Volunteersof America/Western Washington July 2013-May 2015
GreenwoodFoodBank/Program Supervisor
The GreenwoodFoodBankprovidesemergencyfoodservicestoprimarilyagrowingagingandhomelesspopulation.
Program Highlights:Helpedtoplanandimplementademonstrationgardendesignedtoprovidepositive community
experiencesforthe agenciesSeniorCompanionProgram, improvedinfantandtoddlerservicestothe community,
increased visibility of Seattle PublicSchools"Back-pack"programforyouthatrisk of failinginschool,coordinated
researchwithShorelineCCstudentsandanutritionist tocreate special dietarylistsandbagsto betterserve ouraging
populationaswell asa growinghomelesspopulation.We alsodevelopedspecial dietarybagstobetterserverourHome
Deliveryprogramforclientsunabletoattendourregularservices.We developedculturallyappropriate "ClientIntake"
trainingandsupportingdocumentsforvolunteersandcreatednew positionstoensure the efficientrunningand
distributionof agrowingfoodbankinthe KingCountyarea.We developedtoolssuchasa visible dailyschedule to
ensure the dailyoperationswouldrunsmoothlyasIwasthe onlypaidstaff member. Lastly,Iworkedtoimprove
communityrelationsandincreasethe donorbase whichresultedinhigherqualityfoodfor clientele untilthe warehouse
reachedcapacity.
Wellspring Family Services August2007-December 2012
Baby Boutique/ProgramCoordinator
The Baby Boutique isa “Free Store”for homelesschildrenprovidingemergencytangible itemssuchasdiapers,infant
formula,clothing,toys,books, andbabygear.
Program Highlights:Clientsservedandshoppingtripsdoubledfrom2006-2010 as we increasedservicesbyofferingone
eveningeachweekand2Saturdayseach month,we increasedthe agesof childrentoinclude ages0-17 upfrom age 10
aftermultiple callsfromsocial service providersandclients,increasedthe numberof timeschildrencouldbe served
each yearfrom4 to 6, donationsdoubleddue tobettercommunicationwiththe publicandthe volunteerprogram
neededtobe restoredfroma core group to over500 annuallywhile the budgetwasactuallytrimmedback.We also
movedfromour temporarylocationtoour permanentone in2008 whichincludedhousingmultiple unique programs
and servicesunderone roof andall of the organizational changes thatincludes.
White Center Food Bank April 2004-August2007
VolunteerCoordinator/OperationsManager
The White CenterFoodBank providesemergencyfoodservicesandreferralstothousandsof the mosteconomically
depressedindividualsandfamiliesinthe state of Washington.

2. AgencyHighlights:In2004 the foodbankhad beenoperatingnearlythe same forthe 20 yearspriorinone of the most
economicallychallengedhousingprojectsinsouthKingCountythatwasslatedtobecome a new multi-income housing
complex.From2004-2007 we relocatedtoa temporarysite andthento new permanentlocation.Asthe foodbank
movedwe createda culturallyrelevantfoodbankwhichincludedfoodthatmade sense tothe clientelewe served,
informationprovidedinmultiple languages,andavolunteerprogramthatreflectedthe local school districtsreportof
over28 languagesbeingspoken.We increasedhoursof operationandprovidedtwoeveningserviceseachmonth.We
increasedresourcesbycollaboratingwithaconstantlyincreasingbase of donors,mostof whichwere inthe direct
community.We servedover10,000 individualsin2005, todaythe foodbankservesmore than20,000 annually.
Other Customer Service/Relevant Experience:
Cascadia DutyFree StoreManager
Big Sam’sMukilteo Bar Tending/Waitress
Arniesin EdmondsHostess/Waitress
After5 Florists SalesAssociate
Education:
Lincoln High School High SchoolDiploma
Seattle CentralCC AssociatesApplied Science
ShorelineCC Associatesof Arts
Universityof Washington Bachelorsof BusinessAdministration
NorthSeattle CC Real Estate License
References:
Rick Jump
Executive Director/WhiteCenterFoodBank
206.762.2848
Marge Morrison
Directorof FamilyStabilizationServices/WellspringFamilyServices
206.826.3050
Lucy Skelton
Lead Volunteer/Volunteersof AmericaGreenwoodFoodBank
206.271.9773