1. IT STRATEGY AND
ARCHITECTURE
•• Technology assessments
•• IT Strategy
•• Digital Strategy
•• Cloud Readiness Assessment and
Recommendations
•• Architecture practice guidance, set-
up and delivery model frameworks
•• Platform recommendation and
selection
•• Business Architecture
•• Data Architecture
•• Application Architecture
•• Information Architecture
•• Security
DIGITAL AND CLOUD
•• UX Design
•• Responsive Design
•• Mobile app IOS and Android
Development
•• Social Strategy
•• Persona and User Journey Mapping
•• Cloud Readiness Assessment and
Recommendations
•• Cloud strategy, consulting and
hosting
•• Development capability across
Microsoft, Java Open Source
and other platforms and Content
Management Systems
APPLICATION DESIGN,
DEVELOPMENT AND
INTEGRATION
•• Waterfall Design and Development
•• Agile Development
•• Portal and Web development
•• UX Design
•• Customer Relationship Management
•• Rapid Application Development
•• Middleware Integration
•• Mobile app IOS and Android
development
•• Quality assurance
•• DevOps
•• Microsoft, Java and Open Source
Development
INFORMATION
MANAGEMENT AND
ANALYTICS
•• Enterprise Information Management
•• Knowledge Management
•• Data Warehousing
•• Data Management
•• Content Management
•• Big Data
•• ETL Development
•• Records Management
•• Digital asset management
PROGRAM AND PROJECT
MANAGEMENT
•• Portfolio Management
•• Program and Project Management
Consulting
•• PMO practice guidance and
standardisation
•• PRINCE2 and PMBOK Consulting
•• Team Management
•• Waterfall and Agile project delivery
models
•• Benefits realisation management
•• Data Architecture
•• Application Architecture
•• Change Management
TESTING
•• Test automation
•• Test Strategy and execution
•• Performance, load and stress testing
•• Test management
•• Systems and integration testing
•• User acceptance testing
•• Provision for Test Managers and test
execution teams
•• Mobile and App Testing
TECHNICAL AND
BUSINESS ANALYSIS
•• Business Case Generation
•• Business and functional requirements
analysis and documentation
•• Agile coaching
•• UX Design
•• Market Analysis
•• BA practice guidance, set-up and
delivery model frameworks
•• Change Management
•• Process Improvement
•• Quality assurance
•• Unified Modelling Language
•• LEAN Thinking
IT MANAGEMENT
•• IT Service Management
•• Provision of individual support staff
or an entire team
•• SLA based engagement model
across one or several applications
•• DBA services
•• Information Technology Infrastructure
Library (ITIL)
•• IT Governance
•• Tools selection and automated
implementation
CONSULTING SERVICES CAPABILITY
MELBOURNE
+61 3 9963 4888
vic@index.com.au
CANBERRA
+61 2 6202 7700
act@index.com.au
SYDNEY
+61 2 9200 4444
nsw@index.com.au
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