2. The booking
Guests will log into our website through facebook / twitter /
instagramm, giving us access to their likes / inteterests /
events / birthday …
The front desk will collect all these information to connect
with a smart watch
Check-in Check-out
Room number
Preferences for the room
3. The Arrival
Guests will receive a pre-set smartwatch at a dedicated
desk that will:
Allow the access to their rooms
Avoid the line for the check-in
Get a quick access to the room
4. The Room Experience :
Connected TV
Thanks to the smartwatch / or mobile
phone and its facebook log in we will
posess enough information to enhance
the guest experience:
The connected TV : will show places of
interest for the guest (restaurants, activities,
museum related to the guest facebook likes)
It will invite the guests to go get their
smartwatch if they have not done so.
5. The Room Experience
The weighing scale
The weighting scale will ask the guest if he /
she wants to get information about his / her
health, or stress level.
It will scan the guest and give him fitness
(stress..) and nutrition advice
the scale will propose the guest a
personalized breakfast and would be able to
order it.
Or a personalized access to the fitness room
and SPA with the possibility to book an
appointment
6. The Room Experience
The Shower Cap
Put it on and it will:
Allow you to hear the music you liked on facebook
Project the weather forecast, advice on what to wear,
breaking news
Offer you a live escape of the country / city of your choice
7. Leaving The Hotel
Notifications will be sent to the guest:
Thank you notes
Survey possibility
Sharing the experience on social media