MeetingBroker Are you in the game? Are you getting your fair share of "at-bats" from both professional and casual event planners? Online distribution channels have revolutionized the hospitality industry, providing several avenues for planners to submit inquiries and RFPs over the Internet. At the same time, this proliferation of channels makes it more difficult than ever for hospitality companies to track leads, respond quickly, and report results. MeetingBroker improves lead conversion, measurement standards, and escalation policies to help sales teams not only get their "at-bats," but also make it around the bases. Get the First Response Advantage Travel and hospitality industry expert PhoCusWright reports that "speed of response" is the most important criteria planners use in selecting suppliers for a meeting. MeetingBroker assigns leads to the correct sales representatives the instant RFPs are received, eliminating bottlenecks and duplicated communications. Keep Business within the Portfolio Not only does MeetingBroker allow the simple creation of a lead from any account, contact, or booking and then deliver it to a sister property, but built-in analytics track status and actuals to support internal lead-passing incentive programs. Intuitive to Use with SUE The Simplified User Experience (SUE) additionally increases win rates by making a "no excuse" response process for the responder to rapidly and efficiently take action on an RFP. Without having to leave the comforts of email or logging into another application, the responder can propose or turndown an RFP with a click of a button. Also, reminders to update and enter the actual revenue resulting from a piece of won business can be sent, and data entry completed via email. Extend to the Web and Social Media MeetingBroker supports a Web & Social Toolkit designed for simple integration with RFP forms on customer custom branded websites that are configured by the Newmarket Professional Services team. The toolkit also includes integration with Facebook sites so that planners and guests can submit RFPs right from within a hospitality organization’s Facebook page. Key Benefits of MeetingBroker Integrate to several third party channels to increase the number of online leads Incorporate with a custom Brand.com, RFP-enabled website or Facebook page Reduce data entry and errors via full integration with Delphi sales and catering Manage and distribute all incoming leads through a central routing point Eliminate missed opportunities by automatically escalating leads that have not been viewed or received a response Create a branded RFP response that assures consistency and reflects a customer care strategy