Chris Delling has over 20 years of experience providing technical service and support for medical diagnostic equipment. He currently works as a Senior Field Engineer for Johnson & Johnson Ortho-Clinical Diagnostics, where he services chemistry, immunodiagnostic, and blood bank analyzers. His goal is to utilize his technical and communication skills to provide the highest quality customer support and train others.
1. Chris Delling
3 Taylor Way
East Kingston, New Hampshire 03827
781-910-1595 email cdelling@ocdus.jnj.com
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OBJECTIVE: To utilize my technical and communication skills in the area of
service to provide the highest quality of customer support. As well
as passing it on to my district.
PROFESSIONAL
EXPERIENCE Johnson & Johnson Ortho-Clinical Diagnostics, Rochester, N.Y.
SR. Field Engineer Chemistry & Blood Bank Analyzers & Donor
Screening Products as well as Automation.
1999-Present • Provide on site service to chemistry, immunodiagnostic and
Blood bank analyzers at customer sites.
• Train customers on desktop analyzers.
• Provide Technical Assistance to other Field Engineers in the
Northeast as well as Nationwide.
• Work closely with sales organization.
• Mentor new field engineers.
• Maintain Automated Track System at Mt Auburn.
• Econn power User.
• Maintain High Profile Sites in Area (Quest)
• Maintain Territory Management for my area
3/97- 11/99 Coulter Corporation Miami, FL
Customer Service Specialist III
Troubleshoot and repair Hematology equipment at various
Customer sites.
1/91-11/96 Johnson & Johnson New York, NY
(Eastman Kodak)
Field Service Technician
2. • Troubleshoot and repair High Volume Chemistry Analyzers
• Responsible for servicing all of the major accounts in the New
England area.
• Install and configure analyzers
• Train and certify customers on use of analyzers
• Software upgrades
• Mentored new Field engineers
REFERENCES Available upon request
