1. CHERIE BEYNON
Largo,Florida
727-280-7573
beynons1@yahoo.com
Dedicated customer service manager with 10+ years of experience in retail.
Consistently achieve record-high customer satisfaction rankings.
•Respected builder and leader of customer-focused teams; instill a
shared,enthusiastic commitment to customer service as a key driver of company goal
attainment. Lead by example and ensure the execution of all safety, security, quality and
store operations policies.
•AREAS OF EXPERTISE:
PROFESSIONAL EXPERIENCE
Wal-Mart -- Largo, Fl, 2012-2015
Promoted to manager position to train and supervise customer service associates and
cashiers. Foster an environment in which guests enjoy high levels of service and employees
are motivated to deliver top performance. Manage front-end operations to ensure friendly and
efficient transactions at checkout. Record all transactions from C/O. Elevated store's
Customer-satisfaction within two years; ensured the swift resolution of customer issues to
preserve customer loyalty while complying with company policies.
Previous position- Cashier, Service Desk Associate-2012
Selected Contributions:Won "Employee award" 2012 and 2015 for Excellent Customer
service. Stores-#1712,3372
Self Employed- Family owner/operator of D”Vines Produce- Largo Florida -2009-2013
AREAS OF EXPERTISE:Purchasing, Marketing,shipping,accounting,Customer Service,
training new employees, venders
EDUCATION AND TRAINING-Seminole High School- Seminole Florida
. Training:Completed numerous courses in customer service, sales strategies, inventory
control, loss prevention, time management, leadership, performance assessment and safety
Customer Service Management
Complaint Handling & Resolution
Retail Operations Management
Customer Satisfaction Enhancement
Front-End Supervision
Sales & Margin Improvement
Team building & Training
Cost-Reduction Strategies
Word,Excel proficient