Carlo helped Linda solve issues with her Outlook and other problems, demonstrating his strong technical skills and patience. Linda praised Carlo for his courtesy, follow up, and commitment to ensuring problems are corrected, allowing people to do their jobs. She acknowledged Carlo is doing great work and thanked him for his appreciated support.

1. A BIG thank you to Carlo for troubleshooting my problem with outlook and
many other issues I have recently encountered. Carlo is one of the best
support techs we have had on staff in quite some time. He is courteous and
helpful. He takes the time to follow up and confirm that whatever problems
you are having are corrected and that you are able to do your job. Carlo is
doing a great job and I know not everyone says thank you or appreciates
workers like him on a regular basis.
Thank you,
Linda Welch ☼
Asset Manager -NextMed