Branchless Banking

1. FORMATION OF SKILLED
USERS IN E-BANKING
GROUP – 5
BIKASH THAPA, BISHWAS REGMI, NIKITA SHRESTHA, NIRAJ
SHRESTHA, SURENDRA TIWARI

2. INTRODUCTION
• E-banking is a service provided by a Bank or other
financial institutions that allows its customers to
conduct financial transaction/services through
internet.
• E-banking has changed the traditional banking
method.

3. WAYS OF E-BANKING
•Automated Teller Machines (ATM)
•Point of Sales (PoS)
•Telephone Banking (Tele Banking)
•Internet Banking
•Mobile Banking (SMS Banking)
•Smart Cards

4. HISTORY
• NABIL was the first bank to start Credit Card in early
1990( JV).
• Himalayan Bank introduced Automated Teller machine
(ATM) in 1995 and tele banking which Started from
1997.
• Kumari Bank first introduced SMS banking in 2002 and
Internet banking was first introduced by Laxmi bank in
2004.

5. TOTAL NUMBER OF BFIS IN NEPAL
• Commercial Banks 28
• Development Banks 33
• Finance Companies 24
• Micro Credits 57
Total 157

6. NUMBER OF BANK ACCOUNTS IN THE
COUNTRY
•Class A 20978261
•Class B 4127818
•Class C 552308
Total 25658387
*as of Push 2075

7. POLICY PROVISION
1. Directives no. 20/075 : About Electronic Banking
Services.
Branchless Banking : Terms, Conditions, Minimum
Requirements, Contract between Bank and Customers,
Reporting
2. Directives no. 21/075 : Provision related to Protection of
Financial Customer and Financial Literacy - Should give
information about accounts, Fees, Procedure, Procedure on
different kinds of electronic Cards………

8. 3 Directives no. 5/075 : Limit on Electronic
Transactions
Prepaid Card : 1 lakh (Nepal 25 Thousand-Day, 50 Thousand –
Month)
David Card: 25 Thousand- Per Transaction, 1 lakh-Day
Mobile Banking : 5000- Per Transaction, 15 Thousand- Day, 50 Thousand-
Month
Internet Banking : 1 Lakh - Day, 10 Lakh- Month
E- Wallet : 5000- Per Transaction, 15 Thousand- Day, 25
Thousand- Month

9. NUMBER OF MOBILE BANKING CUSTOMER IN
NEPAL
Year Class A Class B Class C Total
2075 5866531 509897 18488 6394916
2074 3198198 314926 17103 3530227
2073 2050354 174389 11331 2236074

10. NUMBER OF INTERNET BANKING CUSTOMER IN
NEPAL
Year Class A Class B Class C Total
2075 835293 17444 3958 856695
2074 825097 14638 2696 842431
2073 544008 18219 1901 564128

11. INTERNET USERS IN NEPAL
2357660 368610
12789497
Fixed Broadband(wired) Fixed Broadband(wireless)

12. WHO IS LEFT OUT ?
 Out of total, 71.74% person people having
bank accounts still don’t take e banking
service.
 Out of total, 53.26% person using broadband
internet don’t use e banking.

13. CHALLENGES - SKILLED USERS IN E-
BANKING
Infrastructu
re
Perception
Towards
Banking
Risk
Management
/Operability
Linguistic/
Literacy
Factor
Transaction
Limitations

14. SOLUTIONS
•Digital Literacy
•ICT awareness Campaigns
•Financial Literacy
• Policy Amendment
• Simple and easily usable UI
• Academic Syllabus reformation

15. OUTCOMES
•Paperless Operation
•Cashless Transaction
•Minimizing operation cost
•Time saving
•Quality in Service

16. EMAIL US ON
bishwasregmi51@gmail.com
nirajshrestha315@gmail.com
nikshres522@gmail.com
lex.suren@gmail.com
advocatebikashthapa@gmail.com