1. November22,2016
Letterof Reference Re:BrendaNelson
I have had the pleasure of workingwith BrendaatMacCarthy GM for the past few years.
Her positioninthe Service Departmentwasone whichrequiredtime management,computerskills,
accuracy, independenceandconstantcontact withcustomerseitherinperson,onthe phone,viatextor
email.
Brenda’scustomersatisfactionwascertainlyaboveaverage withmanycustomerswishingtospeakto
herdirectlyonmany occasions. Brendaisa verystudiousworker,caredabouthercustomers,andcared
abouther job.
It is withoutreservationthatIwouldrecommendBrendatoanemployer. Shouldyouhave any
questionsthatIcouldbe of assistance withinyourdecisiontoemployBrenda,please feelfree to
contact me.
Regards,
JohnCooper
MacCarthy GM
250-615-6466