1. Lowell Community Health Center: Fact Sheet 2014
CARING FOR LOWELL. CARING FOR YOU.
33% of Lowell CHC patients were children in 2014
46% of patients are
best served in a
language other than
English.
90% of patients
live below 200% below
the Federal Poverty
Level.
SNAPSHOT OF 2014 VISITS:176,713 TOTAL ENCOUNTERS
PEOPLE REACHED BY SERVICE TYPE 2014
0 20,000 40,000 60,000 80,000 100,000
Medical 108,171
Behavioral Health 16,233
Health Education & Outreach 12,224
Youth Programs 15,500
Health Insurance Counseling 15,881
Other Support Services 15,562
HIV Services 3,130
Lowell Community Health Center: Leading the Way in Community Health
“Health is a state of complete physical, mental, and social well-being and not merely the
absence of disease or infirmity.”
World Health Organization Definition of Health
Founded in 1970, the Lowell Community Health Center’s mission is to provide caring,
quality and culturally competent health services to the people of Greater Lowell, regard-
less of their financial status; to reduce health disparities and enhance the health of the
Greater Lowell community; and to empower each individual to maximize their overall
well-being. No patient is denied health care services because of the inability to pay.
www.lchealth.org
How we are funded: Lowell CHC derives only 72% of its income from fees and health
insurance reimbursement. The remaining 28% is covered by grants and generous do-
nations. Contributions to our annual WrapAround Fund—a key focus of our fundraising
efforts—pay for vital health-related services not covered by insurance or government
support, including medical interpretation; community health screenings and outreach;
youth programming focusing on violence, HIV, substance abuse and teen pregnancy
prevention through making healthy choices; and linking patients to jobs, shelter, food and
vital community resources. These services ensure a healthier quality of life for patients and
their families.
Based on our commitment to quality and culturally competent care, Lowell CHC
• Is accredited by the Joint Commission on Accreditation of Health Care Organiza-
tions, recognized nationwide as a symbol of quality that reflects an organization’s
commitment to meeting rigorous performance standards
• Is recognized by the National Committee for Quality Assurance as a top-level
Patient Centered Medical Home (PCMH)
• Is one of the top culturally competent health care sites in the nation according to
the Federal Office of Minority Health.
About Lowell CHC: Patients trust Lowell Community Health Center. Every year, we touch the
lives of nearly 50,000 people – or almost half the population of the City of Lowell.
• More than 90% of Lowell CHC patients are low income, and 46% are best
served in a language other than English.
• Since opening our new comprehensive facility in a renovated mill on Jackson
Street in 2012, more than 9,000 additional patients have turned to Lowell CHC
for a full range of primary care, including OB-GYN and behavioral health services
for adults and children, with over 176,713 visits in 2014.
• We also have a Pharmacy serving health center patients and others in the
community
Youth Programs
5,375
HIV Services
1,454 Screened
Primary Care
26,085
Behavioral Health
3,166
Community Health
Education & Screenings
5,987
Health Insurance
Counseling
23,000

2. FINANCIAL PERFORMANCE FY 2014
REVENUE $30,119,030
Patient Service Revenue 72%
Grants and Contracts 23%
Interest 3%
Other 2%
EXPENSES $30,145,800
Salaries and Fringe Benefits 70%
Contracted & Professional Services 4%
Supplies 8%
Facility Costs 9%
Interest 2%
Depreciation 2%
Bad Debt 2%
Other 3%
BOARD OF DIRECTORS
Bruce Robinson
Chair
Susanne Beaton
Immediate Past Chair
Sophy Theam
Vice Chair
Susan Green
Treasurer
Patricia Sullivan-Talty
Clerk
Maureen Andricopoulos
Sheryl Bourbeau
Maria Cunha
Mary Jo Giroux
Gordon Halm
Terry Howard, MD
Vanna Howard
Stephen Laput
Mayte Ramos
Leo Sheridan
Ardeth Thawngmung
Doris Ummuna
CONTACT US:
978.746.7870
www.lchealth.org
161 Jackson Street
Lowell, MA 01852
HEALTH CARE SERVICES
Primary Care • Behavioral Health • OB/GYN • HIV Services
Family Planning • Nutrition • School-Based Health • Health
Insurance Enrollment • Pharmacy • Youth Programs
10.26.2015
PATIENT DEMOGRAPHICS
PATIENT ETHNICITY
29% Hispanic/Latino
71% Non-Hispanic/Latino
PATIENT RACE
38% White
28% Asian
23% Multiracial/Unreported
11% African,
Black
56%
Female
44%
Male
PATIENT GENDER
Lowell Community Health Center: Fact Sheet 2014
CARING FOR LOWELL. CARING FOR YOU.
www.lchealth.org