1. TSA OVERVIEW
MAY 2016

3. ACQUIRE
Generate new revenue through
targeted customer acquisition
campaigns.
GROW
Cross sell and up sell to your
customer base.
RETAIN
Keep the customers you have, and
win back the ones you’ve lost.
YOUR CUSTOMERS. OUR PEOPLE

4. VOICE EMAIL SMS CHAT IVR
CHANNELS WE SUPPORT

5. LOCATIONS
PEOPLE
AUSTRALIA
9
1,400

6. LOCATIONS
PEOPLE
PHILIPPINES
2
600

7. Sales per annum
Staff in Australia Locations
Calls per annum
Staff in Philippines
KEY FACTS FY2015
1,400 600 11
720,000 12 Million

8. PARTNERING WITH A MARKET LEADER

9. What’s your business ambition?
TSAGROUP.COM.AU