Susan L. from Australia was in a motorbike accident in Vietnam and suffered injuries including a wound below her knee. She received initial treatment at a medical clinic in District 1 for one day, then was transferred to a hospital for five days where she had two surgical procedures. After her inpatient care, Susan had six doctor visits and 14 physiotherapy sessions over several months to fully recover. The total cost of Susan's medical treatment was 232,502,831 VND (approximately $11,141 USD), which was covered by her insurance through Blue Cross Vietnam. Susan expressed gratitude to Blue Cross Vietnam for their support during her recovery.

1. CUSTOMER
PROFILE
Name: SUSAN L. (Australia)
Policy Effective Date: September 12th, 2012
The incident: Susan was involved in a motorbike accident on Jan 17th 2013. She fell from a bike grazing her legs
and ankles on the road and opening a wound below her knee. She was taken to a medical clinic in District 1 – for
treatment. After one day, she decided to move to a hospital – an inpatient facility – for further treatment. She stayed
1-night at the clinic and 5-days in the hospital, required 2 surgical procedures followed by several months of
physiotherapy. She made a full recovery.
THIS CASE COSTS:
MEDICAL CLINIC IN D.1
1st day
Room & Board
4,277,325
2nd day
Surgeon’s Fee
42,355,950
Hospital Professional Charges
11,663,535
Miscellaneous Charges
22,279,021
Room and Board
in 5 days
28,500,000
Operation Charges
22,450,000
Surgeon’s Fee
28,500,000
Anaesthetist’s Fee
8,550,000
Miscellaneous Charges
42,997,500
HOSPITAL IN D.7
2nd - 6th day
OUTPATIENT
TREATMENTS
Doctor Visits
6 times
7,821,000
Physiotherapist Visits
14 sessions
12,600,000
Medications
508,500
TOTAL
232,502,831VND
or
US$11,141
Thank you Blue Cross Vietnam for your great support in my time of need.
Your staff did a great job dealing with the clinic and hospital and let me
focus on my recovery instead of the costs of medical treatment. Your
relationships with the medical providers resulted in great cashless
experience at both treatment places. I highly recommend you to other
expats in Vietnam.
BLUE CROSS VIETNAM
8th Floor River View Tower | 7A Thai Van Lung | District 1 | HCMC
Tel: +84 8 3821 9908 | Fax: +84 8 3821 9847 | Email: inquiry@bluecross.com.vn