1. E. Balagangadhar Rao
Flat No:220ff,
Venkateshwara Colony,
SPR Hills,
Rahmath Nagar, Hyderabad-500045
Contact : +91- 9030124636
E-mail : ganga.erakar@gmail.com
E. Balagangdhar Rao
CAREER OBJECTIVE
To be part of a dynamic motivated work force wherein my development experience in
Administration can be put to optimum use for the organization’s benefit and enhance my personal
and career aspirations.
Company : Karvy Computershares Pvt Ltd.
Designation : Officer SB
Duration : February 2015 to Till Date
RESPONSIBILITIES:
 Handling the team when Team Leader Absence.
 Updating all personal details of the investors according to the format.
 Checking the KYC status in the respective websites and updating the same in the database.
 Perform updating the contact and bank details according to documents submitted.
 Well knowledge in KBOLT application server.
 Coordinating with all the KRA.
 Providing training and assisting the new co-employees on queries pertaining to the process.
 Quality Check the new trainees work.
 Completing the assigned work with in the TAT.
PREVIOUS EXPERIENCE:
Company : Tata Business Support Services - TBSS
Designation : Customer Support Executive
Duration : September 2011- October 2012
RESPONSIBILITIES :
 Handling customer queries through emails and phone calls.
 Attending urgent resolutions for escalating emails from customers.
 Provide information as per customer request.
 Checking customer service request status in daily activities.
 Solving the queries to customers with in TAT.
 Finding Gap holes & streamlining process.
 Follow up to ensure that appropriate actions were taken on customers' requests.
Work Experience :

2. Educational Qualification:
 Bachelor of Commerce (B.Com) from Osmania University in 2011.
 Board of Intermediate Education (C.E.C) from new government junior college in 2008.
 S.S.C from Little Star High School in 2006.
Achievements:
 Qualified NISM II B series Register and Transfer Agents (Mutual Funds).
 Recognized as Star of the month in Karvy.
Computer Skill:
 Operating system Windows 9, 7, and XP.
 MS-Office.
 Typing speed: 35wpm.
 Good communication skills.
 Willingness to learn and can adopt any kind of environment.
 Hard worker sincere and optimistic.
.
 Listening music
 Playing cricket
PERSONAL PROFILE:
 Date of Birth : 30th
October 1990
 Nationality : Indian
 Maritual status : Single
 Languages Known : English, Hindi and Telugu
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above mentioned particulars.
Date:
Place: (E.Balagangadhar Rao)
STRENGTHS:
:
DECLARATION:
:
HOBBIES:
: