As we step into the eleventh year of the term "DevOps", it is now mainstream in most organizations. It makes into the Strategy & Board meetings, CIO presentations, press releases and success parties. As most organisations are just scratching the surface, there is a lot to take on in any transformation initiatives. Primarily focusing on - Speed & Stability. Organizations have realized that - hundreds of deployments do not matter, but matter what - the "Value" to the customer. In this presentation, BMK will share his study on most of the Enterprises' states, reflecting on how the pressure is more on "IT" to deliver value faster. However, the rest of the organization's operations and processes are still slow, e.g., funding the initiatives, Architecture, governance, etc. Value Stream Management - helps to overcome this "Enterprise Disconnect": * Instead of all working to achieve our own goals, we work towards organizational goals. * Instead of working against each other and pushing our priorities/agenda, we all work together to achieve better customer and business outcomes. *Instead of focusing on "project timeline & budget", we work towards delivering "Value." *Instead of mapping our strategy to structure, we work towards regrouping and organizing our teams to map our plan & centred around "Customer" and "Value." BMK's talk will cover and help you to explore and apply: * Optimizing the organizational functions and processes "Flow." * Make the work & flow visible to everyone. * Measure what matters - the "Flow" with the help of Flow Metrics * Finally - make the right thing, the easy thing. BMK's known for speaking his heart content - originally authoritative; He shares his real-time experiences, learnings & his perspective as a practitioner with the wider community to amplify the "Community Learning Experience".

2. What is your organization purpose?
Why is the work you do important?
What is your role purpose?
@LBMKRISHNA
Overcoming The Enterprise Disconnect

4. Problem Context
Challenges
Solution Approach
Recommendations
Call for Action
Context
Alignment
Value Stream, Flow, Flow Metrics
Books, Approaches & Techniques
Remaining Challenges
Flow
@LBMKRISHNA
Overcoming The Enterprise Disconnect

5. Fill – More Documents Committee Approval Significant Time Events
Searching Info Correct & Reliable Data Team(s) Cognitive Load
Overloaded Processes Ticket Based Development Too Many Metrics
Problems @LBMKRISHNA
Overcoming The Enterprise Disconnect

6. Delivery Teams Expectation to go faster
Funding Traditional– Initiative/Project Focused
Architecture / Design Centralized & Committee Based
Governance Overloaded Documentation, Processes
Risk & Audit Paper/Document/Spread Sheet Based
Problems @LBMKRISHNA
Overcoming The Enterprise Disconnect

7. Challenges @LBMKRISHNA
Business Technology
Front-end Team
Operations Team
Network Team
Data Team
Analytics Team
Architecture Team
Middleware Team
Dojo Team
QA Team
Customer Success Unit
Operations Unit
Risk Unit
Finance
Planning Unit
Capacity Unit
Portfolio Unit
Sales Unit
Service Unit
Strategy Unit
Security Team

8. If you can't describe what you are doing as
a value stream, you don't know what you're
doing.
- Karen Martin & Mike Osterling
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

9. Whenever there is a product for a customer,
there is a value stream. The challenge lies
in seeing it.
- MIKE ROTHER, JOHN SHOOK
Learning to See
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

10. A value stream is an END-TO-END set of
activities which collectively creates VALUE
for a CUSTOMER.
- James Martin
The Great Transition
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

11. A value stream is an END-TO-END set of
activities which collectively creates VALUE
for a CUSTOMER.
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

12. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize

13. Customers
Business
Engineering / Developer Experience & Productivity
Internal Stakeholders
Documents
Checklists
Internal
Process
Documents
Checklists
Internal
Process
Documents
Checklists
Internal
Process
Challenges @LBMKRISHNA

14. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize
Design & Development Production & Delivery

15. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect
Ideate Plan Build Validate Release Realize
Design & Development Production & Delivery
Value Add Activity
Non-Value Add Activity
Non-Value Add but Non Negotiable
Ask Questions:

16. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

17. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

18. "Measuring only one area of the value stream
is like only using two inches of a 12-inch
ruler."
- John Willis, Senior Director, GTO Red Hat,
Co-author of The DevOps Handbook
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

19. Source: https://www.tasktop.com/flow-metrics
Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

21. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

22. Solution @LBMKRISHNA
Overcoming The Enterprise Disconnect

24. Recommendations @LBMKRISHNA
Overcoming The Enterprise Disconnect

25. • Instead of all working to achieve our own goals, we work towards
organizational goals.
• Instead of working against each other and pushing our own
priorities/agenda, we all work together to achieve better outcomes for our
customer and business.
• Instead of focusing just on "project timeline & budget", we work towards
delivering value.
• Instead of mapping our strategy to structure, we work towards regrouping
and organizing our teams to map our strategy & centred around
“Customer” and “Value”
Call for Action @LBMKRISHNA
Overcoming The Enterprise Disconnect

26. The most critical metric is:
how long it takes for an
innovative idea to reach a
customer
- Adrian Cockcroft, Vice President of Cloud , AWS
@LBMKRISHNA
Overcoming The Enterprise Disconnect