Aurora Clinics are a highly skilled and dedicated group of plastic and cosmetic surgeons and aesthetic practitioners. We aim to be completely transparent about what we can offer you: you meet your surgeon right from the start, you know exactly what the cost will be, you have a chance to talk to previous patients, and you even know our audited (and notably very low) complication rates.
We want you to be absolutely comfortable with any treatment you undertake, and completely happy with the results. We know how important this is to you.
That is why all our surgeons are highly skilled at advising you which treatment would be best suited to your area of concern.
We ask every patient for their feedback following cosmetic surgery and publish their responses for you to see.
The entire patient journey is covered from that important initial enquiry through to the aftercare they received once having had surgery.
10. Positive Quotes from Patients 1. Procedure was explained well, by surgeon and other medical staff, so was aware of what to expect; 2. The hospital [Shelborne, High Wycombe] experience was very impressive - i.e., Good facilities and staff efficiency; 3. Post surgery pain management, was extremely effective - with minimal to no bruising, around the breast area; 4. Overall, good stitchwork work and result of surgery. Absolutely amazed at the operation! No pain and the experience in hospital was just like a first class hotel, I didn't want to leave!! The care i received from everyone was excellent and I can't fault a thing!! It would be very difficult to improve the service I had as I was pleased from start to finish. Both operations were done to a very high specification Mr Richards is a fantastic surgeon. Everything went well from the first consultation. I am so happy with my new refreshed natural look. Perfection from start to finish - well done to all. From start to finish, everything was explained to me, and I was very well looked after.
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12. How can we improve our service? Entertainment in hospital room; only given terrestrial channels, no freeview or cable (which was promised in handbook). I was also given two post-surgery bras that were far too big for my band width. I was given size xl when I’m usually a 34/36. Info on the website is excellent but if you grouped testimonials by subject matter (eg. Complications and how they were dealt with etc.) It would make it much easier to choose which ones to view. More advise on pros and cons of procedures beforehand. Updating after care leaflet, given very old leaflet from hospital yellow in colour which covered after care for eye surgery not Macs face lift. Having someone to contact like Aggie who I found to be very helpful and supportive during my recovery
