Ashley Rice received a congratulatory email from Teresa Boyd on September 22nd, 2014 for obtaining over 95% quality in August. Boyd praised Rice for her customer-focused work and maintaining a high quality, noting this helps improve customer experience management. Rice was encouraged to continue her good work.

1. Congratulations:
Ashley Rice
From:
Teresa Boyd
On This Day:
9/22/2014
Customer focused
Nice job on obtaining above a 95% quality for the month
of August! This is one way to ensure that we are focused
on improved CEM. Keep up the good work!