SlideShare a Scribd company logo
1 of 57
Download to read offline
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  	
  
Strategic	
  Communication	
  
Promotional	
  Campaign	
  
	
  
	
  
	
  
	
  
	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Stephen	
  Cahill	
  
Allie	
  Abrams	
  
Francesca	
  Peck	
  
Ashley	
  Dowler	
  
Matt	
  Rigali	
  
Austin	
  Stamper	
  
 
	
   	
   	
   1
	
   	
   	
   	
  
Table	
  of	
  Contents	
  
	
  
	
  
	
  
	
  
	
  
Group	
  Biographies	
  	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   2	
  
	
  
Problem	
  Statement	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   4	
  
	
  
Situation	
  Analysis	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   4	
  
	
  
Key	
  Findings	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   5	
  
	
  
Publics	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   8	
  
	
  
Goals	
  	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   9	
  
	
  
Objectives	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   9	
  
	
  
Strategies	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   9	
  
	
  
Key	
  Messages	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   9	
  	
  
	
  
Tactics	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   10	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  
Timeline	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   15	
  
	
  
Budget	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   16	
  
	
  
Evaluation	
  	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   17	
  	
  
	
  
Appendix	
  	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   18	
  	
  
	
  
	
   	
  
 
	
   	
   	
   2
	
   	
   	
   	
  
Group	
  Biographies	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Stephen	
  Cahill	
  is	
  a	
  senior	
  at	
  Miami	
  University	
  in	
  Oxford,	
  Ohio,	
  
and	
  is	
  completing	
  a	
  Bachelor	
  of	
  Arts	
  Degree	
  in	
  Strategic	
  
Communication	
  along	
  with	
  a	
  minor	
  in	
  General	
  Finance.	
  Stephen	
  
is	
  originally	
  from	
  Chicago	
  and	
  graduated	
  from	
  Benet	
  Academy	
  
High	
  School	
  in	
  2012.	
  Upon	
  graduating,	
  Stephen	
  has	
  accepted	
  a	
  
job	
  offer	
  to	
  work	
  for	
  Fisher	
  Investments,	
  a	
  financial	
  advising	
  
firm	
  located	
  just	
  outside	
  of	
  Portland,	
  Oregon.	
  	
  
	
  
Allie	
  Abrams	
  is	
  a	
  senior	
  at	
  Miami	
  University	
  in	
  Oxford,	
  Ohio,	
  
and	
  will	
  graduate	
  with	
  a	
  Bachelor	
  of	
  Arts	
  Degree	
  in	
  Strategic	
  
Communications	
  with	
  a	
  double	
  minor	
  in	
  Sociology	
  of	
  Business	
  
and	
  Management	
  and	
  Leadership.	
  Growing	
  up,	
  Allie	
  lived	
  in	
  six	
  
states	
  across	
  the	
  U.S.	
  Allie	
  moved	
  to	
  Strongsville,	
  Ohio,	
  a	
  suburb	
  
of	
  Cleveland,	
  in	
  2009	
  and	
  graduated	
  from	
  Strongsville	
  High	
  
School	
  in	
  2013.	
  After	
  graduation,	
  Allie	
  is	
  looking	
  to	
  pursue	
  a	
  
career	
  in	
  the	
  entertainment	
  industry,	
  specifically	
  at	
  a	
  record	
  
label	
  or	
  radio	
  station.	
  	
  
	
  
Matt	
  Rigali	
  is	
  a	
  senior	
  Strategic	
  Communication	
  and	
  Public	
  
Administration	
  double	
  major	
  at	
  Miami	
  University	
  in	
  Oxford,	
  
Ohio.	
  Matt	
  is	
  from	
  Charlotte,	
  North	
  Carolina,	
  and	
  is	
  the	
  older	
  of	
  
two	
  siblings	
  with	
  a	
  brother	
  in	
  high	
  school	
  and	
  a	
  sister	
  attending	
  
Appalachian	
  State	
  University.	
  Upon	
  graduating,	
  Matt	
  plans	
  to	
  
begin	
  a	
  career	
  in	
  advertising	
  in	
  the	
  Chicago	
  area,	
  where	
  his	
  
extended	
  family	
  resides.	
  
	
  
 
	
   	
   	
   3
	
   	
   	
   	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Francesca	
  Peck	
  is	
  a	
  senior	
  strategic	
  communications,	
  
professional	
  writing	
  and	
  photography	
  student	
  at	
  Miami	
  
University.	
  She	
  is	
  involved	
  with	
  several	
  extracurricular	
  groups	
  
on	
  campus	
  as	
  an	
  active	
  member	
  of	
  the	
  Delta	
  Gamma	
  Alpha	
  
Omicron	
  chapter	
  and	
  the	
  publisher	
  of	
  MU’s	
  student-­‐run	
  fashion	
  
and	
  lifestyle	
  publication,	
  UP	
  Magazine.	
  Inspired	
  by	
  art,	
  travel,	
  
fashion	
  and	
  culture,	
  Francesca	
  plans	
  to	
  work	
  in	
  the	
  media	
  
industry	
  after	
  graduating	
  this	
  spring.	
  	
  
	
  
Ashley	
  Dowler	
  is	
  a	
  senior	
  Strategic	
  Communication	
  and	
  
Professional	
  Writing	
  double	
  major	
  from	
  Oxford,	
  Ohio.	
  Outside	
  
of	
  her	
  schoolwork,	
  Ashley	
  is	
  an	
  active	
  member	
  of	
  the	
  nationally	
  
ranked	
  Miami	
  University	
  Equestrian	
  Team.	
  After	
  graduation,	
  
Ashley	
  plans	
  to	
  work	
  in	
  the	
  equestrian	
  industry	
  as	
  a	
  collegiate	
  
coach.	
  	
  
	
  
Austin	
  Stamper	
  is	
  a	
  senior	
  at	
  Miami	
  University	
  in	
  Oxford,	
  
Ohio,	
  and	
  will	
  be	
  graduating	
  with	
  a	
  Bachelor	
  of	
  Arts	
  Degree	
  in	
  
Strategic	
  Communication.	
  Austin	
  is	
  from	
  the	
  Cincinnati	
  area	
  
and	
  graduated	
  from	
  Fairfield	
  High	
  School	
  in	
  2012.	
  Austin	
  has	
  
accepted	
  a	
  job	
  offer	
  at	
  The	
  Cincinnati	
  Insurance	
  Companies,	
  
located	
  in	
  Fairfield,	
  Ohio,	
  and	
  will	
  be	
  working	
  as	
  a	
  Commercial	
  
Lines	
  Underwriter	
  starting	
  in	
  January	
  of	
  2017.	
  	
  	
  
	
  
 
	
   	
   	
   4
	
   	
   	
   	
  
Problem	
  Statement	
  
Although	
  enrollment	
  in	
  the	
  Strategic	
  Communication	
  Program	
  at	
  Miami	
  University	
  is	
  increasing,	
  
there	
  is	
  limited	
  knowledge	
  of	
  the	
  program’s	
  available	
  resources	
  and	
  opportunities.	
  As	
  such,	
  the	
  
Strategic	
  Communication	
  Program	
  struggles	
  to	
  develop	
  a	
  positive	
  reputation	
  throughout	
  the	
  
Miami	
  University	
  community.	
  	
  
	
  
Situation	
  Analysis	
  	
  
Primary	
  Research:	
  
● Student	
  Online	
  Survey:	
  An	
  online	
  survey	
  with	
  a	
  stratified	
  volunteer	
  sample	
  of	
  156	
  Miami	
  
University	
  students	
  was	
  used	
  to	
  gauge	
  the	
  general	
  level	
  of	
  knowledge	
  on	
  the	
  Strategic	
  
Communication	
  Program,	
  the	
  program’s	
  reputation	
  and	
  what	
  communication	
  resources	
  
are	
  the	
  most	
  used	
  by	
  students.	
  This	
  survey	
  was	
  posted	
  on	
  the	
  Facebook	
  pages	
  of	
  Miami	
  
University’s	
  class	
  of	
  2017,	
  class	
  of	
  2018,	
  class	
  of	
  2019	
  and	
  class	
  of	
  2020,	
  allowing	
  results	
  
from	
  a	
  range	
  of	
  academic	
  levels.	
  Additionally,	
  respondents	
  were	
  a	
  mix	
  of	
  strategic	
  
communication,	
  non-­‐strategic	
  communication	
  and	
  undecided	
  students,	
  offering	
  insights	
  
from	
  students	
  within	
  and	
  outside	
  of	
  the	
  program.	
  	
  
(See	
  appendix	
  Q)	
  	
  
	
  
● Faculty	
  Online	
  Survey:	
  An	
  online	
  survey	
  was	
  taken	
  by	
  18	
  Miami	
  University	
  faculty.	
  The	
  
survey	
  was	
  used	
  to	
  gauge	
  faculty	
  opinion	
  of	
  the	
  program	
  and	
  its	
  professors,	
  as	
  well	
  as	
  
measuring	
  the	
  general	
  knowledge	
  they	
  have	
  on	
  strategic	
  communication	
  at	
  Miami.	
  This	
  
survey	
  was	
  emailed	
  to	
  both	
  professors	
  within	
  and	
  outside	
  of	
  the	
  strategic	
  communication	
  
major.	
  	
  
(See	
  appendix	
  R)	
  	
  
	
  
● Department	
  Head	
  Personal	
  Interview:	
  Bill	
  Brewer,	
  the	
  director	
  of	
  the	
  Strategic	
  
Communication	
  Program,	
  was	
  interviewed	
  to	
  gain	
  fundamental	
  information	
  on	
  the	
  
problem	
  at	
  hand.	
  Throughout	
  this	
  interview,	
  Brewer	
  discussed	
  his	
  goals	
  for	
  the	
  program	
  
and	
  this	
  campaign,	
  reported	
  specific	
  information	
  and	
  statistics	
  relating	
  to	
  the	
  success	
  of	
  
its	
  students,	
  explained	
  commonly	
  occurring	
  trends	
  within	
  the	
  program	
  and	
  ultimately	
  
offered	
  a	
  general	
  understanding	
  of	
  the	
  current	
  state	
  of	
  strategic	
  communication	
  at	
  Miami	
  
University.	
  	
  
(See	
  appendix	
  S)	
  	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   5
	
   	
   	
   	
  
● Student	
  Focus	
  Group:	
  This	
  focus	
  group	
  was	
  conducted	
  with	
  12	
  strategic	
  communication	
  
students	
  of	
  various	
  grade	
  levels	
  at	
  Miami	
  University,	
  including	
  three	
  freshmen,	
  three	
  
sophomores,	
  four	
  juniors	
  and	
  two	
  seniors.	
  The	
  purpose	
  of	
  the	
  focus	
  group	
  was	
  to	
  collect	
  
qualitative	
  information	
  from	
  students	
  studying	
  strategic	
  communication,	
  determining	
  
general	
  opinions	
  on	
  several	
  elements	
  of	
  the	
  program:	
  what	
  aspects	
  students	
  like,	
  what	
  
aspects	
  need	
  improvement,	
  how	
  he	
  or	
  she	
  feels	
  about	
  the	
  program,	
  how	
  he	
  or	
  she	
  thinks	
  
the	
  Miami	
  University	
  community	
  feels	
  about	
  the	
  program,	
  etc.	
  This	
  research	
  also	
  allowed	
  
insight	
  on	
  how	
  students	
  prefer	
  to	
  receive	
  information	
  on	
  academics,	
  narrowing	
  down	
  the	
  
best	
  practices	
  for	
  reaching	
  this	
  group	
  throughout	
  the	
  plan.	
  	
  
(See	
  appendix	
  T)	
  
	
  
● Content	
  Analysis:	
  The	
  content	
  analysis	
  took	
  a	
  closer	
  look	
  at	
  online	
  resources	
  for	
  strategic	
  
communication	
  at	
  Miami	
  University.	
  The	
  research	
  looked	
  at	
  the	
  Miami	
  University	
  website,	
  
the	
  department	
  of	
  Media,	
  Journalism	
  and	
  Film	
  website,	
  the	
  strategic	
  communication	
  
website,	
  emails	
  from	
  department	
  heads,	
  emails	
  from	
  program	
  heads,	
  announcements	
  for	
  
events	
  relating	
  to	
  strategic	
  communication	
  and	
  the	
  program’s	
  social	
  media	
  pages.	
  The	
  
purpose	
  of	
  this	
  analysis	
  was	
  to	
  understand	
  what	
  is	
  being	
  said	
  about	
  the	
  program,	
  who	
  
these	
  messages	
  are	
  coming	
  from	
  and	
  what	
  outlets	
  are	
  used	
  to	
  send	
  messages	
  about	
  the	
  
program.	
  Beyond	
  focusing	
  on	
  the	
  Strategic	
  Communication	
  Program	
  and	
  its	
  department	
  
at	
  Miami,	
  this	
  analysis	
  also	
  reviewed	
  the	
  department	
  webpages	
  of	
  other	
  programs	
  offered	
  
at	
  Miami.	
  This	
  research	
  helped	
  in	
  understanding	
  the	
  similarities	
  and	
  differences	
  in	
  the	
  
programs.	
  	
  
(See	
  appendix	
  U)	
  	
  
	
  
Key	
  Findings	
  
● Student	
  Online	
  Survey:	
  	
  
○ Respondents	
  most	
  frequently	
  rated	
  their	
  knowledge	
  of	
  the	
  Strategic	
  
Communication	
  Program	
  to	
  be	
  a	
  three	
  of	
  five,	
  or	
  “neutral.”	
  When	
  controlling	
  for	
  
academic	
  major,	
  71.43	
  percent	
  of	
  undeclared	
  students	
  rated	
  their	
  knowledge	
  of	
  
the	
  Strategic	
  Communication	
  Program	
  to	
  be	
  a	
  three	
  of	
  five.	
  55	
  percent	
  of	
  strategic	
  
communication	
  students	
  also	
  rated	
  their	
  knowledge	
  as	
  a	
  three	
  of	
  five,	
  followed	
  by	
  
33.33	
  percent	
  responding	
  with	
  a	
  four	
  of	
  five,	
  or	
  “knowledgeable.”	
  
○ Respondents	
  most	
  frequently	
  rated	
  the	
  reputation	
  of	
  this	
  program	
  among	
  Miami	
  
students	
  and	
  faculty	
  to	
  be	
  a	
  three	
  of	
  five,	
  or	
  “neutral,”	
  followed	
  by	
  a	
  two	
  of	
  five,	
  or	
  
“somewhat	
  negative.”	
  When	
  controlling	
  for	
  academic	
  major,	
  those	
  within	
  the	
  
Strategic	
  Communication	
  Program	
  generally	
  rated	
  the	
  reputation	
  to	
  be	
  more	
  
positive	
  than	
  those	
  outside	
  of	
  the	
  program.	
  	
  
○ Respondents	
  most	
  frequently	
  rated	
  informational	
  emails	
  from	
  department	
  heads	
  
as	
  their	
  most	
  helpful	
  resource	
  for	
  receiving	
  information	
  on	
  academic	
  programs,	
  
 
	
   	
   	
   6
	
   	
   	
   	
  
while	
  referrals	
  from	
  professors	
  were	
  the	
  second	
  most	
  commonly	
  chosen	
  resource.	
  
When	
  controlling	
  for	
  academic	
  major,	
  the	
  majority	
  of	
  undecided	
  students	
  also	
  
rated	
  informational	
  emails	
  as	
  the	
  most	
  helpful	
  resource,	
  followed	
  by	
  referrals	
  from	
  
professors.	
  	
  
	
  
● Department	
  Head	
  Personal	
  Interview:	
  	
  
○ According	
  to	
  Bill	
  Brewer,	
  95	
  percent	
  of	
  students	
  are	
  employed	
  within	
  three	
  
months	
  of	
  graduation.	
  
○ The	
  two	
  major	
  issues	
  with	
  the	
  program	
  are	
  managing	
  student	
  perception	
  of	
  the	
  
strategic	
  communication	
  major	
  and	
  educating	
  both	
  students	
  and	
  faculty	
  on	
  what	
  
the	
  program	
  is	
  what	
  it	
  can	
  offer.	
  
○ The	
  retention	
  rate	
  within	
  the	
  Strategic	
  Communication	
  Program	
  is	
  very	
  high.	
  
However,	
  most	
  students	
  in	
  this	
  major	
  do	
  not	
  enroll	
  at	
  Miami	
  University	
  with	
  this	
  
major	
  declared.	
  Instead,	
  it	
  is	
  more	
  common	
  for	
  these	
  students	
  to	
  select	
  strategic	
  
communication	
  while	
  attending	
  Miami.	
  
○ Students	
  must	
  declare	
  a	
  major	
  by	
  the	
  end	
  of	
  sophomore	
  year.	
  	
  
○ Currently	
  there	
  are	
  1,400	
  Media,	
  Journalism	
  and	
  Film	
  students,	
  800	
  of	
  which	
  have	
  
declared	
  the	
  strategic	
  communication	
  major.	
  	
  
○ The	
  strategic	
  communication	
  major	
  was	
  established	
  in	
  2008.	
  
○ Faculty	
  and	
  students	
  in	
  the	
  department	
  may	
  have	
  different	
  perceptions	
  of	
  public	
  
relations.	
  
○ The	
  major	
  has	
  great	
  opportunities	
  available	
  to	
  students	
  such	
  as	
  PRSSA,	
  PRISM,	
  
capstone	
  classes	
  and	
  inside	
  programs.	
  
	
  
● Student	
  Focus	
  Group:	
  	
  
○ Most	
  focus	
  group	
  participants	
  have	
  a	
  co-­‐major	
  rather	
  than	
  double	
  minor.	
  
○ The	
  top	
  reason	
  that	
  students	
  chose	
  to	
  study	
  strategic	
  communication	
  includes	
  its	
  
relationship	
  to	
  a	
  range	
  of	
  industries,	
  most	
  notably	
  in	
  public	
  relations,	
  marketing,	
  
advertising	
  and	
  sales.	
  Additionally,	
  students	
  admitted	
  that	
  they	
  would	
  refer	
  the	
  
Strategic	
  Communication	
  Program	
  to	
  friends	
  and	
  family	
  who	
  are	
  interested	
  in	
  
pursuing	
  a	
  career	
  in	
  these	
  fields.	
  	
  
○ In	
  general,	
  the	
  participants	
  believe	
  the	
  reputation	
  of	
  the	
  program	
  is	
  poor	
  and	
  
underrated,	
  not	
  accurately	
  giving	
  credit	
  to	
  the	
  quality	
  of	
  the	
  education	
  and	
  the	
  
opportunities	
  it	
  provides.	
  Students	
  would	
  like	
  more	
  opportunities	
  to	
  show	
  pride	
  
for	
  the	
  program,	
  making	
  it	
  more	
  visible	
  on	
  campus.	
  	
  
	
  
	
  
○ Participants	
  would	
  like	
  more	
  opportunities	
  to	
  network	
  with	
  the	
  faculty	
  and	
  
students	
  within	
  the	
  Strategic	
  Communication	
  Program.	
  Students	
  also	
  feel	
  this	
  
 
	
   	
   	
   7
	
   	
   	
   	
  
would	
  have	
  been	
  helpful	
  when	
  deciding	
  to	
  whether	
  or	
  not	
  to	
  declare	
  a	
  major	
  in	
  
strategic	
  communication.	
  
○ Participants	
  of	
  all	
  grade	
  levels	
  are	
  more	
  likely	
  to	
  be	
  reached	
  by	
  email	
  or	
  social	
  
media	
  than	
  printed	
  fliers	
  or	
  advertisements	
  for	
  information	
  on	
  academic	
  
programs,	
  opportunities	
  on	
  campus,	
  invitations	
  to	
  events,	
  etc.	
  The	
  most	
  common	
  
social	
  media	
  outlets	
  used	
  by	
  students	
  include	
  Facebook,	
  Twitter,	
  Snapchat	
  and	
  
LinkedIn.	
  Students	
  would	
  be	
  interested	
  in	
  following	
  the	
  Strategic	
  Communication	
  
Program	
  on	
  at	
  least	
  one	
  of	
  these	
  outlets.	
  
○ The	
  most	
  visible	
  student	
  media	
  organizations	
  who	
  report	
  on	
  academic	
  programs	
  
and	
  opportunities	
  at	
  Miami	
  University	
  are	
  The	
  Miami	
  Student	
  and	
  Miami	
  Quarterly	
  
(MQ).	
  
○ Participants	
  are	
  more	
  likely	
  to	
  attend	
  informational	
  sessions	
  and	
  events	
  when	
  the	
  
atmosphere	
  is	
  casual	
  rather	
  than	
  a	
  lecture	
  setting.	
  This	
  includes	
  elements	
  like	
  
having	
  food	
  and	
  beverage,	
  hosting	
  in	
  pavilions	
  instead	
  of	
  lecture	
  halls	
  and	
  
ultimately	
  making	
  the	
  event	
  more	
  conversational	
  than	
  presentational.	
  	
  
○ Participants	
  reported	
  attending	
  guest	
  speaker	
  events	
  on	
  occasion,	
  but	
  would	
  
prefer	
  to	
  hear	
  from	
  a	
  wider	
  range	
  of	
  presenters.	
  For	
  example,	
  students	
  feel	
  there	
  
are	
  too	
  many	
  speakers	
  from	
  the	
  Ohio	
  area	
  who	
  work	
  in	
  the	
  journalism	
  and	
  public	
  
relations	
  fields.	
  In	
  addition	
  to	
  these	
  guests,	
  participants	
  would	
  like	
  to	
  hear	
  from	
  
representatives	
  in	
  a	
  wider	
  range	
  of	
  industries	
  and	
  companies	
  that	
  relate	
  to	
  
strategic	
  communication.	
  	
  
	
  
● Faculty	
  Opinion	
  Survey:	
  	
  
○ Only	
  14.29	
  percent	
  of	
  strategic	
  communication	
  faculty	
  that	
  completed	
  the	
  survey	
  
ranked	
  the	
  education	
  that	
  students	
  in	
  the	
  program	
  receive	
  as	
  “top	
  notch.”	
  
○ When	
  asked	
  if	
  they	
  would	
  recommend	
  the	
  program	
  to	
  students	
  who	
  are	
  
undeclared	
  or	
  unhappy	
  in	
  their	
  major,	
  71.43	
  percent	
  of	
  strategic	
  communication	
  
faculty	
  answered	
  “yes.”	
  
○ Twenty	
  percent	
  of	
  faculty	
  that	
  are	
  not	
  strategic	
  communication	
  professors	
  
answered	
  that	
  they	
  are	
  aware	
  of	
  the	
  program.	
  	
  
○ When	
  asked	
  about	
  the	
  education	
  that	
  strategic	
  communication	
  students	
  receive,	
  
61.11	
  percent	
  answered	
  that	
  it	
  “could	
  be	
  better.”	
  
	
  
● Content	
  Analysis:	
  	
  
○ The	
  Strategic	
  Communication	
  Program	
  at	
  Miami	
  University	
  does	
  not	
  have	
  an	
  
official	
  Facebook,	
  Twitter	
  or	
  LinkedIn	
  account.	
  
○ The	
  departmental	
  and	
  program	
  websites	
  are	
  not	
  easy	
  to	
  navigate	
  and	
  much	
  of	
  the	
  
information	
  it	
  offers	
  is	
  out	
  of	
  date.	
  For	
  example,	
  the	
  curriculum	
  and	
  major	
  
requirements	
  are	
  not	
  easily	
  accessible	
  on	
  the	
  strategic	
  communication	
  website.	
  
 
	
   	
   	
   8
	
   	
   	
   	
  
○ The	
  faculty	
  list	
  only	
  includes	
  titles	
  and	
  emails	
  rather	
  than	
  identifying	
  details	
  such	
  
as	
  the	
  faculty	
  member’s	
  specific	
  role	
  within	
  the	
  program.	
  Titles	
  are	
  inconsistent,	
  
sometimes	
  saying	
  “instructor”	
  and	
  other	
  times	
  saying	
  “professor.”	
  This	
  page	
  
includes	
  a	
  small	
  number	
  of	
  the	
  actual	
  faculty	
  within	
  the	
  program.	
  	
  
○ In	
  the	
  FAQ	
  section	
  Miami	
  University	
  answers,	
  “What	
  can	
  I	
  do	
  with	
  this	
  major”	
  with	
  
the	
  following	
  answer:	
  “This	
  degree	
  is	
  for	
  those	
  planning	
  to	
  enter	
  graduate	
  school	
  
in	
  communication	
  and	
  related	
  disciplines,	
  including	
  law	
  school,	
  and/or	
  to	
  apply	
  
this	
  knowledge	
  to	
  their	
  chosen	
  career	
  (e.g.,	
  corporate,	
  nonprofit,	
  governmental,	
  
social	
  issues,	
  public	
  relations,	
  public	
  affairs,	
  or	
  related	
  areas	
  that	
  call	
  for	
  a	
  strong	
  
liberal	
  arts	
  background.”	
  	
  
○ Miami	
  University’s	
  Farmer	
  School	
  of	
  Business,	
  College	
  of	
  Engineering	
  and	
  
Computing,	
  College	
  of	
  Creative	
  Arts	
  and	
  College	
  of	
  Education,	
  Health	
  and	
  Society	
  
have	
  well	
  designed,	
  user-­‐friendly	
  pages.	
  The	
  program	
  descriptions	
  and	
  contact	
  
information	
  are	
  more	
  complete	
  than	
  what	
  is	
  available	
  on	
  the	
  strategic	
  
communication	
  website.	
  Elements	
  such	
  as	
  organized	
  tabs,	
  imagery,	
  external	
  links	
  
and	
  personal	
  testimonies	
  from	
  faculty	
  and	
  students	
  make	
  these	
  websites	
  more	
  
successful	
  than	
  the	
  strategic	
  communication	
  page.	
  
	
  
Publics	
  	
  
Primary:	
  	
  
● Current	
  strategic	
  communication	
  students	
  at	
  Miami	
  University:	
  
o This	
  public	
  was	
  chosen	
  because	
  they	
  are	
  the	
  face	
  of	
  the	
  program	
  and	
  therefore	
  
have	
  a	
  direct	
  impact	
  on	
  its	
  reputation.	
  
● Current	
  strategic	
  communication	
  faculty	
  at	
  Miami	
  University:	
  
o This	
  public	
  was	
  chosen	
  because	
  they	
  are	
  the	
  educators	
  of	
  the	
  program	
  and	
  
therefore	
  have	
  a	
  direct	
  impact	
  on	
  its	
  reputation.	
  	
  
Secondary:	
  	
  
● Undecided	
  first-­‐year	
  or	
  second-­‐year	
  students	
  at	
  Miami	
  University:	
  
o This	
  public	
  was	
  selected	
  because	
  they	
  have	
  the	
  potential	
  to	
  become	
  strategic	
  
communication	
  students	
  and	
  therefore	
  should	
  be	
  aware	
  of	
  the	
  resources	
  and	
  
opportunities	
  available	
  to	
  them.	
  
● Faculty	
  outside	
  of	
  the	
  strategic	
  communication	
  department	
  at	
  Miami	
  University:	
  
o This	
  public	
  was	
  selected	
  because	
  it	
  needs	
  to	
  be	
  educated	
  on	
  the	
  value	
  of	
  the	
  
Strategic	
  Communication	
  Program	
  in	
  order	
  to	
  accurately	
  compare	
  it	
  to	
  other	
  
programs	
  offered	
  at	
  the	
  university.	
  
Goals	
  
● Raise	
  awareness	
  of	
  the	
  opportunities	
  and	
  goals	
  of	
  the	
  Strategic	
  Communication	
  Program.	
  
 
	
   	
   	
   9
	
   	
   	
   	
  
● Create	
  a	
  positive	
  reputation	
  for	
  the	
  Strategic	
  Communication	
  Program.	
  
	
  
Objectives	
  	
  	
  
● To	
  increase	
  strategic	
  communication	
  students	
  who	
  report	
  being	
  either	
  “knowledgeable”	
  
or	
  “very	
  knowledgeable”	
  from	
  39.35	
  percent	
  to	
  65	
  percent	
  by	
  May	
  31,	
  2018.	
  	
  
● To	
  increase	
  the	
  amount	
  of	
  strategic	
  communication	
  faculty	
  who	
  report	
  being	
  “aware”	
  of	
  
the	
  program	
  from	
  85.71	
  percent	
  to	
  100	
  percent	
  by	
  May	
  31,	
  2018.	
  
● To	
  increase	
  the	
  amount	
  of	
  first	
  or	
  second	
  year	
  undecided	
  students	
  who	
  report	
  being	
  
either	
  “knowledgeable”	
  or	
  “very	
  knowledgeable”	
  of	
  the	
  program	
  from	
  28.57	
  percent	
  to	
  50	
  
percent	
  by	
  May	
  31,	
  2018.	
  
● To	
  increase	
  the	
  amount	
  of	
  non-­‐strategic	
  communication	
  faculty	
  who	
  report	
  thinking	
  the	
  
program	
  is	
  either	
  “good”	
  or	
  “top	
  notch”	
  from	
  9.09	
  percent	
  to	
  45	
  percent	
  by	
  May	
  31,	
  2018.	
  
	
  	
  
Strategies	
  	
  
● Strategy	
  1:	
  Proactively	
  utilize	
  social	
  media	
  in	
  order	
  to	
  engage	
  the	
  target	
  audience.	
  
● Strategy	
  2:	
  Increase	
  opportunities	
  for	
  student	
  learning	
  and	
  involvement	
  in	
  Strategic	
  
Communication	
  Program.	
  	
  
● Strategy	
  3:	
  Update	
  the	
  program’s	
  communications	
  resources	
  and	
  outlets.	
  
● Strategy	
  4:	
  Educate	
  the	
  Miami	
  University	
  community	
  on	
  the	
  Strategic	
  Communication	
  
Program.	
  
● Strategy	
  5:	
  Foster	
  a	
  sense	
  of	
  pride	
  for	
  the	
  Strategic	
  Communication	
  Program.	
  
	
  
Key	
  Messages	
  
● The	
  Strategic	
  Communication	
  Program	
  is	
  well	
  connected	
  to	
  its	
  students	
  with	
  frequent	
  
reach-­‐outs	
  through	
  several	
  online	
  and	
  print	
  communication	
  outlets.	
  	
  
● Students	
  in	
  the	
  Strategic	
  Communication	
  Program	
  are	
  competitive	
  in	
  job	
  searches	
  and	
  are	
  
highly	
  prepared	
  for	
  a	
  career	
  in	
  the	
  field	
  of	
  communications	
  upon	
  graduation.	
  	
  
● The	
  Strategic	
  Communication	
  Program	
  offers	
  its	
  students	
  ample	
  opportunities	
  for	
  student	
  
and	
  professional	
  growth.	
  
	
  
	
  
Tactics	
  
Strategy	
  1:	
  Social	
  Media	
  
 
	
   	
   	
   10
	
   	
   	
   	
  
● Facebook:	
  	
  
○ We	
  will	
  create	
  and	
  utilize	
  a	
  Miami	
  University	
  Strategic	
  Communication	
  Facebook	
  
page	
  to	
  connect	
  with	
  current	
  majors,	
  potential	
  majors,	
  alumni,	
  parents	
  and	
  anyone	
  
else	
  interested	
  in	
  staying	
  up	
  to	
  date	
  with	
  the	
  program.	
  The	
  page	
  will	
  promote	
  
upcoming	
  events,	
  such	
  as	
  Evenings	
  With	
  The	
  Pros	
  video	
  conference	
  call	
  series	
  (see	
  
tactic	
  under	
  Strategy	
  2).	
  It	
  will	
  promote	
  special	
  opportunities	
  specific	
  to	
  strategic	
  
communication	
  students,	
  such	
  as	
  the	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  
(see	
  tactic	
  under	
  Strategy	
  2).	
  Finally,	
  it	
  will	
  recognize	
  a	
  strategic	
  communication	
  
alum	
  of	
  the	
  month	
  to	
  show	
  how	
  the	
  program	
  sets	
  students	
  up	
  for	
  successful	
  
careers	
  in	
  communication	
  fields.	
  
	
   (See	
  appendix	
  A)	
  
	
  
● Twitter:	
  	
  
○ We	
  will	
  create	
  and	
  utilize	
  a	
  Miami	
  University	
  Strategic	
  Communication	
  Program	
  
Twitter	
  page.	
  This	
  social	
  media	
  platform	
  will	
  be	
  used	
  similarly	
  as	
  Facebook,	
  
promoting	
  events,	
  opportunities,	
  and	
  participating	
  in	
  the	
  Alumni	
  of	
  the	
  Month	
  
Campaign.	
  Tweets	
  will	
  frequently	
  link	
  to	
  posts	
  on	
  the	
  Facebook	
  page	
  to	
  increase	
  
the	
  interconnectedness	
  and	
  visibility	
  of	
  the	
  department’s	
  social	
  media	
  platforms.	
  
The	
  username	
  will	
  be	
  @MiamiStratComm.	
  
	
   (See	
  appendix	
  B)	
  
	
  
● LinkedIn:	
  	
  
○ We	
  will	
  create	
  and	
  utilize	
  a	
  Miami	
  University	
  Strategic	
  Communication	
  Program	
  
LinkedIn	
  page	
  to	
  connect	
  with	
  relevant	
  audiences	
  on	
  a	
  more	
  professional	
  level	
  
than	
  our	
  other	
  social	
  media	
  accounts.	
  Like	
  Facebook	
  and	
  Twitter,	
  our	
  LinkedIn	
  
page	
  will	
  recognize	
  the	
  alumni	
  of	
  the	
  month,	
  making	
  it	
  easy	
  for	
  viewers	
  to	
  view	
  the	
  
professional	
  pages	
  of	
  those	
  alumni,	
  research	
  their	
  current	
  employers,	
  etc.	
  Every	
  
student	
  in	
  the	
  Strategic	
  Communication	
  Program	
  will	
  connect	
  with	
  this	
  page,	
  
ensuring	
  that	
  the	
  students	
  in	
  this	
  department	
  have	
  a	
  LinkedIn	
  account,	
  raising	
  the	
  
professional	
  standard	
  of	
  those	
  in	
  this	
  academic	
  program.	
  	
  
	
   (See	
  appendix	
  C)	
  
	
  
	
  
	
  
	
  
	
  
	
  
● Strategic	
  Communication	
  Snapchat	
  Geotag:	
  	
  
○ The	
  strategic	
  communication	
  department	
  will	
  create	
  a	
  Snapchat	
  Geotag	
  that	
  will	
  
be	
  available	
  throughout	
  the	
  Miami	
  University	
  campus,	
  during	
  12	
  specific	
  days	
  
 
	
   	
   	
   11
	
   	
   	
   	
  
during	
  the	
  2017-­‐2018	
  academic	
  year.	
  This	
  use	
  of	
  social	
  media	
  will	
  allow	
  members	
  
of	
  the	
  Miami	
  Community	
  to	
  show	
  support	
  for	
  the	
  strategic	
  communication	
  
department	
  in	
  an	
  interactive	
  way,	
  through	
  a	
  platform	
  that	
  is	
  very	
  popular	
  among	
  
college	
  students.	
  Specific	
  dates	
  that	
  this	
  geotag	
  will	
  run	
  include	
  the	
  first	
  three	
  days	
  
of	
  classes	
  of	
  both	
  the	
  fall	
  and	
  spring	
  semester,	
  as	
  well	
  as	
  the	
  first	
  three	
  days	
  of	
  
Miami’s	
  class	
  registration	
  months,	
  November	
  and	
  April.	
  
	
   (See	
  appendix	
  D)	
  
	
  
Strategy	
  2:	
  Increase	
  Opportunities	
  for	
  Student	
  Learning	
  and	
  Involvement	
  
● Undergraduate	
  Board	
  of	
  Directors	
  Program:	
  	
  
○ The	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  will	
  showcase	
  the	
  major’s	
  best	
  and	
  
brightest	
  students	
  while	
  promoting	
  Miami’s	
  Strategic	
  Communication	
  Program.	
  
The	
  purpose	
  of	
  the	
  program	
  is	
  to	
  bring	
  together	
  the	
  top	
  representatives	
  of	
  the	
  
strategic	
  communication	
  major	
  at	
  Miami	
  University	
  and	
  provide	
  these	
  students	
  
with	
  real,	
  valuable	
  professional	
  experience,	
  faculty	
  and	
  professional	
  networking	
  
and	
  leadership	
  opportunities.	
  These	
  top	
  students	
  will	
  serve	
  as	
  liaisons	
  between	
  
strategic	
  communication	
  faculty	
  and	
  the	
  Media,	
  Journalism	
  and	
  Film	
  Department	
  
and	
  potential	
  and	
  current	
  strategic	
  communication	
  students.	
  An	
  informational	
  
session	
  will	
  be	
  held	
  Sept.	
  5	
  in	
  McGuffey	
  322	
  to	
  recruit	
  students	
  to	
  this	
  new	
  
program.	
  
○ Students	
  who	
  are	
  interested	
  in	
  participating	
  in	
  the	
  Undergraduate	
  Board	
  of	
  
Directors	
  Program	
  will	
  apply	
  and	
  interview	
  with	
  strategic	
  communication	
  faculty	
  
and	
  will	
  be	
  judged	
  on	
  demonstrated	
  academic	
  achievement,	
  community	
  
involvement	
  and	
  professionalism.	
  Student	
  Ambassador	
  positions	
  will	
  be	
  open	
  to	
  
15	
  second	
  and	
  third	
  year	
  strategic	
  communication	
  students,	
  while	
  the	
  six	
  
Executive	
  Board	
  positions	
  will	
  be	
  available	
  for	
  seniors.	
  	
  
(See	
  appendix	
  E)	
  
	
  
● Evenings	
  With	
  The	
  Pros	
  Video	
  Conference	
  Call	
  Series:	
  	
  
○ The	
  strategic	
  communication	
  department	
  will	
  host	
  guest	
  speakers	
  through	
  
conference	
  call	
  software,	
  a	
  series	
  called	
  “Evenings	
  With	
  the	
  Pros.”	
  Communicating	
  
through	
  technology	
  will	
  allow	
  students	
  to	
  hear	
  from	
  and	
  interact	
  with	
  prestigious	
  
speakers	
  from	
  across	
  the	
  United	
  States,	
  rather	
  than	
  being	
  limited	
  to	
  those	
  who	
  can	
  
physically	
  travel	
  to	
  Oxford.	
  These	
  conference	
  calls	
  will	
  be	
  held	
  a	
  minimum	
  of	
  three	
  
times	
  a	
  semester,	
  and	
  guests	
  will	
  relate	
  to	
  fields	
  in	
  communication	
  industries.	
  	
  
	
  
○ The	
  first	
  speaker	
  in	
  this	
  series	
  will	
  be	
  Miami	
  University	
  Mass	
  Communication	
  
alum,	
  David	
  Kelbaugh.	
  Since	
  graduating	
  from	
  MU,	
  he	
  has	
  become	
  the	
  founder	
  and	
  
president	
  of	
  Tacklebox	
  Brand	
  Strategy	
  in	
  Chicago.	
  During	
  his	
  video	
  conference	
  call,	
  
Kelbaugh	
  will	
  discuss	
  the	
  work	
  he	
  has	
  done	
  to	
  accomplish	
  his	
  goal	
  of	
  founding	
  a	
  
 
	
   	
   	
   12
	
   	
   	
   	
  
communication	
  company,	
  offer	
  career	
  advice	
  relating	
  to	
  the	
  field	
  of	
  
communication	
  and	
  answer	
  questions	
  from	
  students	
  in	
  an	
  open	
  Q&A.	
  This	
  first	
  
event	
  will	
  take	
  place	
  Sept.	
  21	
  in	
  McGuffey	
  Hall.	
  
(See	
  appendix	
  F)	
  
	
  
Strategy	
  3:	
  Update	
  Communication	
  Resources	
  
● Revamp	
  Website	
  Content:	
  	
  
○ The	
  current	
  strategic	
  communication	
  website	
  will	
  go	
  live,	
  in	
  compliance	
  with	
  
University	
  website	
  regulations,	
  in	
  order	
  to	
  accurately	
  reflect	
  the	
  professionalism	
  of	
  
the	
  Strategic	
  Communication	
  Program.	
  Changes	
  will	
  include	
  several	
  elements	
  of	
  
web	
  design	
  to	
  make	
  the	
  page	
  more	
  user-­‐friendly,	
  organized	
  and	
  complete.	
  First,	
  
the	
  site	
  will	
  personify	
  the	
  faculty	
  and	
  student	
  body	
  by	
  including	
  testimonials,	
  
headshots	
  and	
  contact	
  information	
  for	
  professors	
  and	
  directors	
  within	
  the	
  
program.	
  Secondly,	
  the	
  new	
  website	
  layout	
  will	
  include	
  a	
  more	
  organized	
  structure	
  
with	
  easy	
  navigation.	
  Some	
  of	
  these	
  navigation	
  improvements	
  include	
  more	
  
accessible	
  information	
  tabs,	
  a	
  strong	
  social	
  media	
  presence	
  and	
  faculty	
  
information	
  including	
  their	
  accomplishments,	
  research,	
  contact	
  information	
  and	
  a	
  
headshot.	
  	
  
	
  
● Update	
  Advising	
  Informational	
  Fact	
  Sheet:	
  	
  
○ The	
  Strategic	
  Communication	
  Program	
  will	
  update	
  the	
  registration	
  fact	
  sheet	
  used	
  
by	
  academic	
  advisors.	
  Fact	
  sheet	
  will	
  be	
  one	
  page	
  with	
  copy	
  on	
  the	
  front	
  and	
  back	
  
and	
  will	
  be	
  printed	
  at	
  the	
  Oxford	
  Copy	
  Shop.	
  The	
  fact	
  sheet	
  will	
  include	
  an	
  
overview	
  of	
  the	
  program,	
  as	
  well	
  as	
  what	
  the	
  focus	
  and	
  a	
  few	
  requirements	
  are	
  
throughout.	
  Also,	
  opportunities	
  available	
  for	
  students,	
  inside	
  the	
  department	
  and	
  
programs	
  available	
  outside	
  throughout	
  campus,	
  will	
  be	
  listed.	
  The	
  address	
  to	
  
Williams	
  Hall	
  will	
  be	
  included,	
  along	
  with	
  a	
  reminder	
  to	
  follow	
  the	
  strategic	
  
communication	
  department	
  on	
  social	
  media	
  outlets.	
  	
  
	
   	
   (See	
  appendix	
  H)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Strategy	
  4:	
  Educating	
  the	
  Miami	
  University	
  Community	
  	
  
● Faculty	
  Conference:	
  	
  
 
	
   	
   	
   13
	
   	
   	
   	
  
○ A	
  conference	
  for	
  faculty	
  within	
  the	
  strategic	
  communication	
  department	
  will	
  be	
  
held	
  before	
  the	
  start	
  of	
  the	
  2017-­‐2018	
  academic	
  year.	
  This	
  event	
  will	
  be	
  used	
  to	
  
educate	
  faculty	
  on	
  goals	
  set	
  for	
  the	
  program	
  to	
  achieve	
  that	
  year,	
  introduce	
  faculty	
  
members	
  who	
  may	
  not	
  know	
  one	
  another	
  and	
  present	
  information	
  regarding	
  any	
  
changes	
  made	
  to	
  the	
  Strategic	
  Communication	
  Program	
  during	
  this	
  campaign.	
  This	
  
first	
  conference	
  will	
  be	
  held	
  in	
  Armstrong	
  Student	
  Center	
  Pavilion	
  B	
  Aug.	
  14	
  and	
  
will	
  include	
  beverages	
  and	
  snack	
  platters.	
  	
  
	
   (See	
  appendix	
  I)	
  	
  
	
  
● Networking	
  With	
  Professors	
  Event:	
  	
  
○ The	
  strategic	
  communication	
  department	
  will	
  host	
  a	
  networking	
  event	
  on	
  Sept.	
  7	
  
to	
  allow	
  current	
  and	
  prospective	
  students	
  to	
  engage	
  with	
  professors	
  within	
  the	
  
department.	
  Additionally,	
  this	
  will	
  allow	
  faculty	
  from	
  other	
  academic	
  departments	
  
to	
  meet	
  these	
  professors	
  and	
  learn	
  about	
  the	
  communication	
  program.	
  The	
  event	
  
will	
  be	
  casual	
  to	
  encourage	
  a	
  social	
  atmosphere	
  for	
  students	
  and	
  faculty,	
  hosted	
  in	
  
central	
  quad.	
  There	
  will	
  be	
  music	
  and	
  complimentary	
  pizza	
  and	
  water.	
  Students	
  
and	
  faculty	
  will	
  be	
  invited	
  via	
  email.	
  
(See	
  appendix	
  K)	
  
	
  
● Email	
  Campaign	
  for	
  First	
  Year	
  Miami	
  University	
  Students:	
  
○ On	
  June	
  1,	
  an	
  email	
  will	
  be	
  sent	
  to	
  the	
  personal	
  email	
  addresses	
  of	
  all	
  incoming	
  
first	
  year	
  Miami	
  University	
  students,	
  with	
  the	
  majority	
  of	
  students	
  receiving	
  the	
  
email	
  before	
  their	
  arrival	
  on	
  campus	
  for	
  their	
  Orientation	
  session.	
  The	
  email	
  piece	
  
will	
  serve	
  as	
  introductory	
  literature	
  for	
  incoming	
  first	
  year	
  students	
  who	
  may	
  not	
  
be	
  aware	
  of	
  the	
  Strategic	
  Communication	
  Program	
  at	
  Miami	
  in	
  addition	
  to	
  those	
  
who	
  may	
  be	
  undecided	
  or	
  who	
  are	
  considering	
  majors	
  in	
  the	
  Media,	
  Journalism	
  
and	
  Film	
  Department.	
  The	
  email	
  mail	
  piece	
  will	
  highlight	
  high	
  postgraduate	
  
placement	
  rate	
  in	
  either	
  full	
  time	
  employment	
  or	
  graduate	
  education.	
  The	
  email	
  
will	
  link	
  to	
  the	
  strategic	
  communication	
  website,	
  which	
  will	
  provide	
  even	
  more	
  
information	
  on	
  notable	
  program	
  alumni	
  and	
  employers,	
  as	
  well	
  as	
  class	
  listings	
  
and	
  professor	
  information.	
  The	
  majority	
  of	
  incoming	
  first	
  year	
  students	
  will	
  
receive	
  their	
  email	
  before	
  declaring	
  their	
  major	
  at	
  the	
  conclusion	
  of	
  their	
  summer	
  
Orientation	
  session,	
  giving	
  students	
  the	
  opportunity	
  to	
  learn	
  more	
  and	
  consider	
  
selecting	
  strategic	
  communication	
  as	
  their	
  major.	
  
	
   (See	
  appendix	
  L)	
  
	
  
	
  
	
  
● Press	
  Release	
  and	
  Pitch	
  Email	
  to	
  Student	
  Media:	
  	
  
 
	
   	
   	
   14
	
   	
   	
   	
  
○ The	
  program	
  will	
  pitch	
  a	
  press	
  release	
  to	
  student	
  media	
  organizations	
  via	
  email,	
  
including	
  The	
  Miami	
  Student,	
  Miami	
  Quarterly	
  (MQ),	
  Ed2010	
  Miami	
  and	
  Mi	
  CUP	
  of	
  
TEA.	
  This	
  press	
  release	
  will	
  include	
  the	
  changes	
  to	
  and	
  opportunities	
  within	
  the	
  
strategic	
  communication	
  major,	
  as	
  presented	
  in	
  this	
  campaign	
  plan.	
  For	
  example,	
  it	
  
will	
  promote	
  the	
  Undergraduate	
  Board	
  of	
  Directors	
  Program,	
  Evenings	
  With	
  The	
  
Pros	
  video	
  conference	
  call	
  series,	
  the	
  creation	
  of	
  program	
  social	
  media	
  accounts,	
  
etc.	
  	
  
	
   (See	
  appendices	
  M	
  and	
  N)	
  	
  
	
  
Strategy	
  5:	
  Support	
  Strategic	
  Communication	
  Pride	
  
● Strategic	
  Communication	
  T-­‐shirt:	
  	
  
○ All	
  declared	
  strategic	
  communication	
  students	
  will	
  receive	
  a	
  T-­‐shirt	
  that	
  advertises	
  
the	
  program	
  and	
  promotes	
  pride	
  for	
  the	
  department,	
  ultimately	
  raising	
  visibility	
  
on	
  campus.	
  The	
  shirts	
  will	
  be	
  ordered	
  from	
  CustomInk.	
  The	
  Strategic	
  
Communication	
  Program	
  will	
  provide	
  the	
  shirt	
  so	
  students	
  will	
  not	
  have	
  to	
  
purchase	
  this	
  apparel.	
  Currently	
  declared	
  students	
  will	
  receive	
  this	
  shirt	
  in	
  class,	
  
while	
  future	
  strategic	
  communication	
  majors	
  will	
  pick	
  it	
  up	
  in	
  Williams	
  Hall	
  upon	
  
declaring	
  their	
  major.	
  	
  
(See	
  appendix	
  O)	
  	
  
	
  
● Strategic	
  Communication	
  Laptop	
  Sticker:	
  	
  
○ In	
  a	
  similar	
  manner	
  as	
  the	
  strategic	
  communication	
  T-­‐shirt,	
  ,	
  all	
  members	
  of	
  the	
  
program	
  will	
  receive	
  a	
  laptop	
  sticker	
  to	
  promote	
  pride	
  for	
  the	
  department	
  and	
  
raise	
  visibility	
  on	
  campus.	
  1,000	
  stickers	
  will	
  be	
  ordered	
  through	
  Sticker	
  Giant,	
  a	
  
customer	
  sticker	
  company,	
  for	
  both	
  students	
  and	
  faculty	
  within	
  the	
  Strategic	
  
Communication	
  Program.	
  	
  
	
   	
   (See	
  appendix	
  P)	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   15
	
   	
   	
   	
  
Timeline	
  
 
	
   	
   	
   16
	
   	
   	
   	
  
Budget	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  (See	
  Appendix	
  V)	
  
	
  
	
  
	
  
Expense	
   Cost	
  Per	
  Expense	
   Expected	
  
Quantity	
  
Total	
  Cost	
  
Strategic	
  Communication	
  
Snapchat	
  Geotag	
  
$1	
  per	
  10,000	
  square	
  feet	
   12	
  days	
  	
  
	
  
2,879,503.00	
  
total	
  square	
  feet	
  
$3,455.40	
  
Advising	
  Informational	
  Fact	
  Sheet	
  
-­‐	
  Oxford	
  Copy	
  Shop	
  
$0.08	
  per	
  Fact	
  Sheet	
   350	
   $28.00	
  
T-­‐shirt	
  -­‐	
  CustomInk,	
  LLC	
   $7.23	
  per	
  T-­‐shirt	
   800	
   $5,784.00	
  
Laptop	
  Sticker	
  -­‐	
  Sticker	
  Giant	
   $221.67	
  per	
  1,000	
   1	
   $221.67	
  
Water	
  Bottles	
  for	
  events	
  -­‐	
  Costco	
  
Warehouse	
  
$551.19	
  per	
  60	
  case	
  
package	
  of	
  48	
  bottles	
  
1	
   $551.19	
  
Pizza	
  for	
  Undergraduate	
  Board	
  of	
  
Directors	
  Program	
  Informational	
  
Session	
  -­‐	
  Sundial	
  Pizza	
  
$45.99	
  
29	
  inch	
  pizza	
  
	
  
2	
   $91.98	
  
Snack	
  platters	
  for	
  Faculty	
  
Conference	
  -­‐	
  Kroger	
  
$29.99	
  Fresh	
  fruit	
  platter	
  
$26.99	
  Fresh	
  Veggie	
  Platter	
  
$9.99	
  Mini	
  cookie	
  platter	
  
1	
   $66.97	
  
Pizza	
  for	
  Professor	
  Networking	
  
Event	
  -­‐	
  Sundial	
  Pizza	
  
$45.99	
  
29	
  inch	
  pizza	
  
4	
   $180.96	
  
Reserved	
  Funds	
  for	
  Additional	
  
Expenses	
  
	
   	
   $1,000.00	
  
Total	
  Expenses:	
   $11,380.17	
  
 
	
   	
   	
   17
	
   	
   	
   	
  
Evaluation	
  	
  
● A	
  post-­‐campaign	
  opinion	
  survey	
  of	
  strategic	
  communication	
  students	
  will	
  be	
  used	
  to	
  
measure	
  our	
  first	
  objective.	
  If	
  65	
  percent	
  of	
  respondents	
  report	
  being	
  either	
  
“knowledgeable”	
  or	
  “very	
  knowledgeable”	
  of	
  the	
  Strategic	
  Communication	
  Program	
  by	
  
May	
  31,	
  2018,	
  we	
  will	
  have	
  completed	
  this	
  objective.	
  	
  
● A	
  post-­‐campaign	
  opinion	
  survey	
  of	
  strategic	
  communication	
  faculty	
  will	
  be	
  used	
  to	
  
measure	
  our	
  second	
  objective.	
  If	
  100	
  percent	
  of	
  respondents	
  report	
  being	
  “aware”	
  of	
  the	
  
Strategic	
  Communication	
  Program	
  by	
  May	
  31,	
  2018,	
  we	
  will	
  have	
  completed	
  this	
  
objective.	
  	
  
● A	
  post-­‐campaign	
  opinion	
  survey	
  of	
  first	
  and	
  second	
  year	
  undecided	
  students	
  will	
  be	
  used	
  
to	
  measure	
  our	
  third	
  objective.	
  If	
  50	
  percent	
  of	
  respondents	
  report	
  being	
  either	
  
“knowledgeable”	
  or	
  “very	
  knowledgeable”	
  of	
  the	
  program	
  by	
  May	
  31,	
  2018,	
  we	
  will	
  have	
  
completed	
  this	
  objective.	
  	
  
● A	
  post-­‐campaign	
  opinion	
  survey	
  of	
  non-­‐strategic	
  communication	
  faculty	
  will	
  be	
  used	
  to	
  
measure	
  our	
  fourth	
  objective.	
  If	
  45	
  percent	
  of	
  respondents	
  report	
  thinking	
  the	
  program	
  is	
  
either	
  “top	
  notch”	
  or	
  “good”	
  by	
  May	
  31,	
  2018,	
  we	
  will	
  have	
  completed	
  this	
  objective.	
  	
  
	
   	
  
 
	
   	
   	
   18
	
   	
   	
   	
  
Appendix	
  
	
  
Appendix	
  A:	
  Facebook	
  
Example	
  post	
  1	
  –	
  September	
  Alumni	
  of	
  the	
  Month:	
  	
  
	
  
	
  
	
  
	
  
Example	
  post	
  2	
  –	
  October	
  Alumni	
  of	
  the	
  Month:	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   19
	
   	
   	
   	
  
Example	
  post	
  3	
  –	
  Evenings	
  With	
  The	
  Pros,	
  David	
  Kelbaugh	
  Announcement:	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Example	
  post	
  4	
  –	
  Evenings	
  With	
  The	
  Pros,	
  David	
  Kelbaugh	
  Reminder:	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Example	
  post	
  5	
  –	
  Strategic	
  Communication	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  
Information	
  Session	
  Announcement:	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   20
	
   	
   	
   	
  
Appendix	
  B:	
  Twitter	
  
Example	
  tweet	
  1	
  –	
  September	
  Alumni	
  of	
  the	
  Month:	
  	
  
	
  
	
  	
  
Example	
  tweet	
  2	
  –	
  October	
  Alumni	
  of	
  the	
  Month:	
  	
  
	
  
	
  Example	
  tweet	
  3	
  –	
  Evenings	
  With	
  The	
  Pros,	
  David	
  Kelbaugh	
  Announcement:	
  	
  
	
  
	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   21
	
   	
   	
   	
  
Example	
  tweet	
  4	
  –	
  Evenings	
  With	
  The	
  Pros,	
  David	
  Kelbaugh	
  Reminder:	
  	
  
	
  
	
  
Example	
  tweet	
  5	
  –	
  Strategic	
  Communication	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  
Information	
  Session	
  Announcement:	
  
	
  
Example	
  tweet	
  6	
  –	
  Strategic	
  Communication	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  
Information	
  Session	
  Reminder:	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   22
	
   	
   	
   	
  
Example	
  tweet	
  8	
  –	
  Program	
  Promotion	
  
	
  
	
  
Example	
  tweet	
  9	
  -­‐	
  Program	
  Promotion:	
  	
  
	
  
	
  
Appendix	
  C:	
  LinkedIn	
  
Example	
  post	
  1	
  –	
  September	
  Alumni	
  of	
  the	
  Month:	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   23
	
   	
   	
   	
  
Example	
  post	
  2	
  -­‐	
  Program	
  Promotion:	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Example	
  post	
  3-­‐	
  October	
  Alumni	
  of	
  the	
  Month:	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   24
	
   	
   	
   	
  
Appendix	
  D:	
  Strategic	
  Communication	
  Snapchat	
  Geotag	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   25
	
   	
   	
   	
  
Appendix	
  E:	
  Undergraduate	
  Board	
  of	
  Directors	
  Program	
  
	
  
	
  
	
  
 
	
   	
   	
   26
	
   	
   	
   	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   27
	
   	
   	
   	
  
Appendix	
  F:	
  Evenings	
  with	
  the	
  Pros	
  Video	
  Conference	
  Call	
  Series	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   28
	
   	
   	
   	
  
Appendix	
  G:	
  Revamp	
  Website	
  Content	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   29
	
   	
   	
   	
  
Appendix	
  H:	
  Advising	
  Informational	
  Fact	
  Sheet	
  	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   30
	
   	
   	
   	
  
Appendix	
  I:	
  Faculty	
  Conference	
  Invitation	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   31
	
   	
   	
   	
  
Appendix	
  K:	
  Networking	
  with	
  Professors	
  Event	
  Invitation	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   32
	
   	
   	
   	
  
Appendix	
  L:	
  Email	
  Campaign	
  for	
  First	
  Year	
  Miami	
  University	
  Students	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   33
	
   	
   	
   	
  
Appendix	
  M:	
  Press	
  Release	
  	
  
	
  
	
  
	
  
	
  
FOR	
  IMMEDIATE	
  RELEASE	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  FOR	
  MORE	
  INFORMATION:	
  
Ashley	
  Dowler	
  
(513)	
  839-­‐1048	
  
Dowlerac@miamioh.edu	
  	
  
	
  
MIAMI	
  UNIVERSITY	
  STRATEGIC	
  COMMUNICATION	
  PROGRAM	
  WELCOMES	
  CHANGE	
  
	
  	
  
OXFORD,	
  Ohio	
  –	
  Aug.	
  25,	
  2017	
  –	
  The	
  Strategic	
  Communication	
  Program	
  at	
  Miami	
  University	
  
has	
  undergone	
  some	
  major	
  changes	
  in	
  order	
  to	
  sustain	
  the	
  growth	
  in	
  the	
  program	
  in	
  recent	
  
years.	
  The	
  Strategic	
  Communication	
  Program	
  will	
  work	
  with	
  the	
  Department	
  of	
  Media,	
  
Journalism	
  and	
  Film	
  to	
  bring	
  new	
  events,	
  more	
  student	
  involvement	
  and	
  great	
  opportunities	
  to	
  
campus.	
  
	
  	
  
More	
  student	
  involvement	
  is	
  at	
  the	
  forefront	
  of	
  the	
  changes	
  within	
  the	
  program.	
  These	
  
opportunities	
  will	
  include	
  an	
  Executive	
  Board	
  of	
  Directors	
  Program	
  and	
  the	
  chance	
  to	
  network	
  
with	
  professors	
  throughout	
  the	
  semester.	
  Each	
  opportunity	
  serves	
  as	
  a	
  great	
  resume	
  builder	
  and	
  
an	
  even	
  better	
  way	
  to	
  get	
  involved	
  in	
  the	
  program.	
  
	
  	
  
A	
  highlight	
  of	
  the	
  recent	
  changes	
  is	
  the	
  new	
  series,	
  “Evenings	
  with	
  the	
  Pros.”	
  This	
  video	
  
conference	
  call	
  series	
  will	
  feature	
  prestigious	
  speakers	
  from	
  across	
  the	
  country	
  in	
  a	
  variety	
  of	
  
professional	
  fields.	
  
	
  
The	
  program	
  is	
  incredibly	
  excited	
  to	
  announce	
  its	
  first	
  speaker,	
  David	
  Kelbaugh	
  on	
  Sept.	
  21	
  at	
  7	
  
p.m.	
  Kelbaugh	
  is	
  a	
  Miami	
  University	
  Mass	
  Communication	
  alumni	
  who	
  founded	
  Tacklebox	
  Brand	
  
Strategy	
  in	
  Chicago.	
  He	
  will	
  be	
  offering	
  insider	
  tips	
  on	
  success	
  in	
  the	
  professional	
  
communications	
  world,	
  as	
  well	
  as	
  offering	
  career-­‐related	
  advice.	
  
	
  	
  
The	
  Strategic	
  Communication	
  Program	
  is	
  also	
  bringing	
  social	
  media	
  to	
  the	
  table	
  with	
  its	
  recent	
  
changes.	
  You	
  can	
  find	
  campus	
  events,	
  program	
  information	
  and	
  professional	
  tips	
  on	
  Facebook,	
  
Twitter	
  and	
  LinkedIn.	
  Follow	
  strategic	
  communication	
  for	
  information	
  that	
  you	
  won’t	
  want	
  to	
  
miss	
  
-­‐more-­‐	
  
 
	
   	
   	
   34
	
   	
   	
   	
  
Program	
  Welcomes	
  Change	
  -­‐	
  Page	
  2	
  	
  
	
  
Are	
  you	
  interested	
  in	
  the	
  Strategic	
  Communication	
  Program?	
  Follow	
  us	
  on	
  social	
  media	
  and	
  
attend	
  any	
  of	
  our	
  upcoming	
  events	
  to	
  learn	
  more.	
  Informational	
  fact	
  sheets	
  are	
  available	
  in	
  
Armstrong	
  and	
  Williams	
  Hall,	
  or	
  check	
  out	
  our	
  website	
  for	
  everything	
  that	
  you	
  need	
  to	
  know:	
  
https://www.miamioh.edu.	
  	
  
	
  
###	
  
	
  
	
  
About	
  Miami	
  University	
  Strategic	
  Communication:	
  	
  
The	
  Miami	
  University	
  Strategic	
  Communication	
  program	
  is	
  part	
  of	
  the	
  Department	
  of	
  Media,	
  
Journalism	
  and	
  Film.	
  The	
  program	
  was	
  renamed	
  Strategic	
  Communication	
  eight	
  years	
  ago	
  after	
  
dividing	
  the	
  Mass	
  Communication	
  program	
  into	
  several	
  different	
  programs.	
  The	
  program	
  utilizes	
  
an	
  interdisciplinary	
  approach	
  that	
  allows	
  students	
  to	
  succeed	
  in	
  numerous	
  industries	
  upon	
  
graduation	
  from	
  Miami	
  University.	
  
	
  
	
  
Appendix	
  N:	
  Pitch	
  Email	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   35
	
   	
   	
   	
  
Appendix	
  O:	
  Strategic	
  Communication	
  T-­‐shirt	
  
T-­‐shirt	
  Proof:	
  
	
  
	
  
T-­‐shirt	
  Quote:	
  
Ordered	
  from	
  www.customink.com	
  	
  
	
  
	
  
	
  
Appendix	
  P:	
  Strategic	
  Communication	
  Laptop	
  Sticker	
  
Sticker	
  Proof:	
  (Gray	
  background	
  will	
  be	
  clear)	
  
Sticker	
  Quote:	
  
	
  
 
	
   	
   	
   36
	
   	
   	
   	
  
Appendix	
  Q:	
  Student	
  Online	
  Survey	
  	
  
	
  
● Survey	
  Results:	
  	
  
1. What	
  is	
  your	
  gender?	
  
	
  
2. What	
  is	
  your	
  current	
  year	
  in	
  school?	
  
	
  
	
   	
  
 
	
   	
   	
   37
	
   	
   	
   	
  
3. Are	
  you	
  a	
  student	
  in	
  the	
  Strategic	
  Communication	
  Program	
  at	
  Miami	
  University?	
  
	
  
4. What	
  academic	
  school	
  are	
  you	
  a	
  part	
  of?	
  Select	
  all	
  that	
  apply.	
  
	
  
 
	
   	
   	
   38
	
   	
   	
   	
  
5. Which	
  of	
  the	
  following	
  industries	
  is	
  another	
  name	
  for	
  strategic	
  communication?
	
  
	
  
6. Based	
  on	
  your	
  knowledge	
  of	
  and	
  opinions	
  on	
  Miami’s	
  Strategic	
  Communication	
  
Program,	
  rank	
  the	
  following.	
  (1	
  being	
  the	
  lowest	
  option,	
  5	
  being	
  the	
  highest	
  
option):	
  knowledgeable	
  	
  
a. Responses	
  from	
  all	
  respondents:	
  
	
  
 
	
   	
   	
   39
	
   	
   	
   	
  
	
  
	
  
	
  
b. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  strategic	
  communication	
  
students:	
  
	
  
 
	
   	
   	
   40
	
   	
   	
   	
  
	
  
c. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  non-­‐strategic	
  
communication	
  students:	
  	
  
	
  
 
	
   	
   	
   41
	
   	
   	
   	
  
	
  
d. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  undecided	
  students:	
  
	
  
	
  
	
  
 
	
   	
   	
   42
	
   	
   	
   	
  
	
  
	
  
7. In	
  your	
  experiences,	
  how	
  helpful	
  have	
  the	
  following	
  resources	
  been	
  in	
  educating	
  
you	
  on	
  the	
  various	
  academic	
  programs	
  offered	
  at	
  Miami	
  University?	
  (1	
  being	
  the	
  
least	
  helpful,	
  5	
  being	
  the	
  most	
  helpful).	
  
a. Responses	
  from	
  all	
  respondents:	
  
	
  
	
  
 
	
   	
   	
   43
	
   	
   	
   	
  
	
  
b. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  strategic	
  communication	
  
students:	
  
	
  
 
	
   	
   	
   44
	
   	
   	
   	
  
	
  
c. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  non-­‐strategic	
  
communication	
  students:	
  	
  
	
  
 
	
   	
   	
   45
	
   	
   	
   	
  
	
  
d. Controlling	
  for	
  academic	
  major	
  -­‐	
  responses	
  from	
  undecided	
  students:	
  
	
  
 
	
   	
   	
   46
	
   	
   	
   	
  
	
  
	
  
	
  
Appendix	
  R:	
  Faculty	
  Online	
  Survey	
  
Survey	
  Demographics	
  
● Eighteen	
  Miami	
  University	
  faculty	
  members	
  completed	
  the	
  survey.	
  
● Eleven	
  faculty	
  members	
  work	
  in	
  the	
  Department	
  of	
  Media,	
  Journalism	
  and	
  Film.	
  
● Seven	
  of	
  those	
  faculty	
  members	
  are	
  from	
  the	
  Strategic	
  Communication	
  program.	
  
	
  
1. What	
  is	
  your	
  general	
  opinion	
  of	
  the	
  education	
  that	
  Strategic	
  Communication	
  students	
  
receive?	
  	
  
● Overall	
  results	
  
○ 	
  Of	
  those	
  who	
  took	
  the	
  survey,	
  5.56	
  percent	
  responded	
  “top	
  notch.”	
  	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  27.78	
  percent	
  responded	
  “good.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  61.11	
  percent	
  responded	
  “could	
  be	
  better.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  5.56	
  percent	
  responded	
  “bad.”	
  
● Results	
  from	
  Strategic	
  Communication	
  Program	
  faculty	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  14.29	
  percent	
  responded	
  “top	
  notch.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  57.14	
  percent	
  responded	
  “good.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  28.57	
  percent	
  responded	
  “could	
  be	
  better.”	
  
○ Zero	
  respondents	
  ranked	
  the	
  program	
  as	
  “bad.”	
  
 
	
   	
   	
   47
	
   	
   	
   	
  
● Results	
  from	
  faculty	
  not	
  in	
  the	
  Strategic	
  Communication	
  program	
  
○ Zero	
  respondents	
  ranked	
  the	
  program	
  as	
  “top	
  notch.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  9.09	
  percent	
  responded	
  “good.”	
  	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  81.82	
  percent	
  responded	
  “could	
  be	
  better.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  9.09	
  percent	
  responded	
  “bad.”	
  
	
  
	
  
	
  
2.	
  How	
  many	
  of	
  the	
  following	
  components	
  of	
  the	
  Strategic	
  Communication	
  major	
  have	
  you	
  heard	
  
about:	
  Inside	
  New	
  York	
  or	
  Inside	
  Chicago,	
  Bateman	
  Case	
  Study	
  Competition,	
  PRISM,	
  PRSSA?	
  
● Overall	
  Results	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  23.53	
  percent	
  responded	
  “one.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  29.41	
  percent	
  responded	
  “two.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  11.76	
  percent	
  responded	
  “three.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  35.29	
  percent	
  responded	
  “four.”	
  
○ Zero	
  respondents	
  answered	
  “none.”	
  
● Results	
  from	
  Strategic	
  Communication	
  Program	
  faculty	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  14.29	
  percent	
  responded	
  “one.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  14.29	
  percent	
  responded	
  “two.”	
  
○ Zero	
  respondents	
  answered	
  “three”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  71.43	
  percent	
  responded	
  “four.”	
  
○ Zero	
  respondents	
  answered	
  “none.”	
  
● Results	
  from	
  faculty	
  not	
  in	
  the	
  Strategic	
  Communication	
  program	
  
○ Thirty	
  percent	
  responded	
  “one.”	
  
○ Forty	
  percent	
  responded	
  “two.”	
  
○ Twenty	
  percent	
  responded	
  “three.”	
  
○ Ten	
  percent	
  responded	
  “four.”	
  
○ Zero	
  respondents	
  answered	
  “none.”	
  
 
	
   	
   	
   48
	
   	
   	
   	
  
	
  
	
  
	
  
3.	
  How	
  would	
  you	
  rank	
  your	
  awareness	
  of	
  the	
  Strategic	
  Communication	
  major?	
  
● Overall	
  Results	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  47.06	
  percent	
  responded	
  “aware.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  47.06	
  percent	
  responded	
  “I	
  know	
  that	
  it	
  exists,	
  but	
  
don’t	
  know	
  very	
  much	
  about	
  it.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  5.88	
  percent	
  responded	
  “unaware.”	
  
● Results	
  from	
  Strategic	
  Communication	
  Program	
  faculty	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  85.71	
  percent	
  responded	
  “aware.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  14.29	
  percent	
  responded	
  “I	
  know	
  that	
  it	
  exists,	
  but	
  
don’t	
  know	
  very	
  much	
  about	
  it.”	
  
○ Zero	
  respondents	
  answered	
  “unaware.”	
  
● Results	
  from	
  faculty	
  not	
  in	
  the	
  Strategic	
  Communication	
  program	
  
○ Twenty	
  percent	
  responded	
  “aware.”	
  
○ Seventy	
  percent	
  responded	
  “I	
  know	
  that	
  it	
  exists,	
  but	
  don’t	
  know	
  very	
  much	
  about	
  
it.”	
  
○ Ten	
  percent	
  responded	
  “unaware.”	
  
	
  
 
	
   	
   	
   49
	
   	
   	
   	
  
	
  
	
  
4.	
  Would	
  you	
  recommend	
  the	
  Strategic	
  Communication	
  major	
  to	
  students	
  who	
  are	
  undeclared	
  or	
  
unhappy	
  in	
  their	
  current	
  major?	
  
● Overall	
  Results	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  37.5	
  percent	
  responded	
  “yes.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  56.25	
  percent	
  responded	
  “maybe.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  6.25	
  percent	
  responded	
  “no.”	
  
● Results	
  from	
  Strategic	
  Communication	
  Program	
  faculty	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  71.43	
  percent	
  responded	
  “yes.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  28.57	
  percent	
  responded	
  “maybe.”	
  
○ Zero	
  respondents	
  answered	
  “no.”	
  
● Results	
  from	
  faculty	
  not	
  in	
  the	
  Strategic	
  Communication	
  program	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  11.11	
  percent	
  responded	
  “yes.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  77.78	
  percent	
  responded	
  “maybe.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  11.11	
  percent	
  responded	
  “no.”	
  
	
  
 
	
   	
   	
   50
	
   	
   	
   	
  
5.	
  What	
  is	
  your	
  opinion	
  of	
  the	
  faculty	
  within	
  the	
  Strategic	
  Communication	
  major?	
  
● Overall	
  Results	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  5.88	
  percent	
  responded	
  “in	
  general,	
  great	
  professors	
  
with	
  extensive	
  industry	
  experience.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  11.76	
  percent	
  responded	
  “in	
  general,	
  mediocre	
  
professors	
  with	
  different	
  fields	
  of	
  expertise.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  52.94	
  percent	
  responded	
  “in	
  general,	
  a	
  mix	
  of	
  
professors	
  with	
  a	
  variety	
  of	
  media	
  related	
  experience.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  23.53	
  percent	
  responded	
  “in	
  general,	
  great	
  
professors	
  with	
  extensive	
  research	
  experience.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  5.88	
  responded	
  “I	
  don’t	
  know	
  very	
  much	
  about	
  the	
  
professors.”	
  
● Results	
  from	
  Strategic	
  Communication	
  Program	
  faculty	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  14.29	
  percent	
  responded	
  “in	
  general,	
  great	
  
professors	
  with	
  extensive	
  industry	
  experience.”	
  
○ Zero	
  respondents	
  “in	
  general,	
  mediocre	
  professors	
  with	
  different	
  fields	
  of	
  
expertise.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  42.86	
  percent	
  responded	
  “in	
  general,	
  a	
  mix	
  of	
  
professors	
  with	
  a	
  variety	
  of	
  media	
  related	
  experience.”	
  
○ Of	
  those	
  who	
  took	
  the	
  survey,	
  42.86	
  percent	
  responded	
  “in	
  general,	
  great	
  
professors	
  with	
  extensive	
  research	
  experience.”	
  
○ Zero	
  respondents	
  answered	
  “I	
  don’t	
  know	
  very	
  much	
  about	
  the	
  professors.”	
  
● Results	
  from	
  faculty	
  not	
  in	
  the	
  Strategic	
  Communication	
  program	
  
○ Zero	
  respondents	
  answered	
  “in	
  general,	
  great	
  professors	
  with	
  extensive	
  industry	
  
experience.”	
  
○ Twenty	
  percent	
  responded	
  “in	
  general,	
  mediocre	
  professors	
  with	
  different	
  fields	
  of	
  
expertise.”	
  
○ Sixty	
  percent	
  responded	
  “in	
  general,	
  a	
  mix	
  of	
  professors	
  with	
  a	
  variety	
  of	
  media	
  
related	
  experience.”	
  
○ Ten	
  percent	
  responded	
  “in	
  general,	
  great	
  professors	
  with	
  extensive	
  research	
  
experience.”	
  
○ Ten	
  percent	
  responded	
  “I	
  don’t	
  know	
  very	
  much	
  about	
  the	
  professors.”	
  
	
  
	
  
 
	
   	
   	
   51
	
   	
   	
   	
  
	
  
Appendix	
  S:	
  Department	
  Head	
  Personal	
  Interview	
  
● Client	
  Information:	
  
○ The	
  interview	
  took	
  place	
  in	
  a	
  Miami	
  University	
  class	
  with	
  the	
  strategic	
  
communication	
  department	
  head,	
  Bill	
  Brewer.	
  The	
  complete	
  interview	
  results	
  are	
  
below.	
  	
  
	
  
● Client	
  Information:	
  
○ The	
  major	
  and	
  department	
  are	
  relatively	
  new	
  and	
  are	
  a	
  result	
  of	
  the	
  merge	
  of	
  
media	
  related	
  majors	
  into	
  one	
  department.	
  
○ The	
  major	
  has	
  formally	
  been	
  “strategic	
  communication”	
  for	
  approximately	
  eight	
  
years.	
  	
  
○ Strategic	
  communication	
  often	
  serves	
  as	
  a	
  fallback	
  option	
  for	
  those	
  who	
  don’t	
  get	
  
into	
  the	
  Farmer	
  School	
  of	
  Business.	
  
○ There	
  are	
  1400	
  majors	
  in	
  the	
  Media,	
  Journalism	
  and	
  Film	
  department.	
  800	
  of	
  those	
  
are	
  strategic	
  communication	
  majors.	
  	
  
○ The	
  faculty	
  within	
  the	
  department	
  are	
  research	
  productive	
  and	
  tend	
  to	
  have	
  media	
  
backgrounds	
  instead	
  of	
  public	
  relations	
  backgrounds.	
  
○ The	
  applied	
  courses	
  are	
  taught	
  by	
  people	
  with	
  significant	
  professional	
  experience.	
  
○ The	
  retention	
  rate	
  within	
  the	
  major	
  is	
  very	
  high,	
  but	
  most	
  students	
  do	
  not	
  enter	
  
Miami	
  University	
  as	
  declared	
  strategic	
  communication	
  majors.	
  
○ Some	
  of	
  the	
  best	
  parts	
  about	
  the	
  major	
  are:	
  the	
  PRSSA	
  chapter,	
  the	
  capstones	
  and	
  
PRISM,	
  the	
  Bateman	
  competition,	
  scholarships	
  and	
  great	
  faculty.	
  
 
	
   	
   	
   52
	
   	
   	
   	
  
● General	
  Information:	
  
○ Strategic	
  communication	
  majors	
  end	
  up	
  in	
  a	
  wide	
  variety	
  of	
  jobs,	
  while	
  some	
  
attend	
  graduate	
  school	
  as	
  well	
  as	
  law	
  school.	
  
○ What	
  differentiates	
  strategic	
  communication	
  from	
  other	
  majors	
  is	
  the	
  emphasis	
  on	
  
creating	
  public	
  relations	
  plans	
  which	
  gives	
  students	
  the	
  framework	
  to	
  attack	
  any	
  
job	
  and	
  quickly	
  move	
  up	
  the	
  corporate	
  ladder.	
  
○ Programs	
  like	
  “Inside	
  New	
  York”	
  are	
  used	
  for	
  job	
  shadowing	
  and	
  getting	
  a	
  glimpse	
  
of	
  what	
  professional	
  life	
  in	
  those	
  cities	
  may	
  be	
  like.	
  
○ The	
  strategic	
  communication	
  program	
  has	
  existed	
  for	
  eight	
  years	
  and	
  branched	
  off	
  
from	
  the	
  mass	
  communication	
  programs.	
  	
  
○ Traditional	
  business	
  school	
  curriculums	
  don’t	
  emphasize	
  critical	
  thinking	
  and	
  
receiving	
  a	
  well-­‐rounded	
  education	
  as	
  much	
  as	
  strategic	
  communication	
  does.	
  
○ Requiring	
  a	
  double	
  major	
  gives	
  students	
  breadth	
  and	
  depth.	
  
	
  
● Information	
  about	
  the	
  Challenges:	
  	
  
○ There	
  is	
  a	
  need	
  for	
  greater	
  visibility	
  of	
  the	
  great	
  things	
  that	
  happen	
  in	
  the	
  
department	
  to	
  faculty	
  within	
  and	
  outside	
  of	
  the	
  department.	
  
○ “Public	
  Relations”	
  holds	
  a	
  negative	
  connotation.	
  
○ The	
  department	
  doesn’t	
  need	
  to	
  attract	
  students,	
  they	
  need	
  to	
  influence	
  students	
  
to	
  make	
  the	
  correct	
  choice.	
  	
  
○ It	
  is	
  difficult	
  to	
  manage	
  student	
  perception	
  of	
  the	
  major.	
  
○ The	
  public	
  relations	
  field	
  is	
  very	
  competitive	
  and	
  the	
  program	
  does	
  not	
  assist	
  in	
  
job	
  searching	
  as	
  much	
  as	
  the	
  Farmer	
  School	
  of	
  Business	
  does,	
  in	
  general.	
  	
  
○ Some	
  professors	
  within	
  the	
  department	
  do	
  not	
  fully	
  understand	
  public	
  relations	
  
and	
  often	
  interpret	
  it	
  as	
  spin	
  or	
  media	
  interpretation.	
  
○ The	
  Media,	
  Journalism	
  and	
  Film	
  department	
  don’t	
  emphasize	
  strategic	
  
communication	
  as	
  much	
  as	
  other	
  majors	
  because	
  there	
  are	
  already	
  enough	
  majors.	
  
	
  
Appendix	
  T:	
  Focus	
  Group	
  
● Focus	
  Group	
  Script:	
  
○ Part	
  One:	
  Demographic	
  and	
  Strategic	
  Communication	
  Program-­‐	
  
1. Let’s	
  start	
  by	
  getting	
  to	
  know	
  one	
  another.	
  Everyone	
  go	
  in	
  a	
  circle	
  and	
  say	
  
your	
  name,	
  year	
  in	
  school	
  and	
  the	
  academic	
  programs	
  you	
  are	
  involved	
  in.	
  	
  
2. What	
  made	
  you	
  interested	
  in	
  pursuing	
  strategic	
  communication?	
  What	
  made	
  
you	
  interested	
  in	
  pursuing	
  your	
  co-­‐major	
  or	
  double	
  minors?	
  
3. Are	
  there	
  any	
  industries	
  in	
  particular	
  you	
  feel	
  your	
  this	
  program	
  is	
  tailored	
  to?	
  
Would	
  you	
  refer	
  undecided	
  students	
  to	
  the	
  program	
  who	
  are	
  interested	
  in	
  
these	
  fields,	
  or	
  do	
  you	
  think	
  Miami	
  offers	
  better	
  programs?	
  
 
	
   	
   	
   53
	
   	
   	
   	
  
4. In	
  general,	
  what	
  do	
  you	
  think	
  the	
  reputation	
  for	
  the	
  strategic	
  communications	
  
program	
  is	
  within	
  the	
  Miami	
  University	
  community?	
  Do	
  you	
  think	
  it	
  is	
  
underrated	
  or	
  overrated	
  in	
  any	
  way?	
  Why	
  do	
  you	
  think	
  this	
  may	
  be?	
  
	
  
o Part	
  Two:	
  Reaching	
  Students	
  
1. How	
  do	
  you	
  receive	
  information	
  from	
  Miami	
  University?	
  For	
  example,	
  
where	
  do	
  you	
  learn	
  about	
  academic	
  opportunities,	
  events	
  on	
  campus,	
  etc.?	
  	
  
2. Which	
  social	
  media	
  outlets	
  do	
  you	
  use	
  the	
  most?	
  Would	
  you	
  follow	
  strategic	
  
communication	
  social	
  media	
  accounts?	
  If	
  so,	
  which	
  outlets	
  would	
  you	
  be	
  the	
  
most	
  interested	
  in	
  receiving	
  strategic	
  communication	
  information	
  through?	
  
3. Do	
  you	
  read	
  student	
  media?	
  If	
  so,	
  which	
  organizations	
  have	
  the	
  best	
  
content?	
  
4. What	
  kind	
  of	
  academic	
  related	
  events	
  do	
  you	
  attend	
  and	
  which	
  do	
  you	
  
decide	
  to	
  skip?	
  For	
  example,	
  do	
  you	
  attend	
  guest	
  speaker	
  events	
  outside	
  of	
  
class?	
  Do	
  you	
  attend	
  informational	
  sessions	
  for	
  programs	
  and	
  groups	
  you	
  
are	
  considering	
  becoming	
  involved	
  in?	
  What	
  aspects	
  of	
  academic	
  events	
  
make	
  you	
  choose	
  one	
  over	
  another?	
  
	
  
Appendix	
  U:	
  Content	
  Analysis	
  
● The	
  Miami	
  University	
  website	
  contains	
  information	
  for	
  the	
  program	
  as	
  well	
  as	
  the	
  
website	
  for	
  the	
  Department	
  of	
  Media,	
  Journalism	
  &	
  Film.	
  
● The	
  Miami	
  University	
  website	
  defines	
  strategic	
  communication	
  as,	
  “strategic	
  
communication	
  is	
  the	
  study	
  of	
  how	
  individuals	
  and	
  organizations	
  use	
  communication	
  and	
  
media	
  to	
  negotiate	
  their	
  role	
  in	
  highly	
  mediated	
  societies.	
  Public	
  relations	
  is	
  a	
  central	
  
aspect	
  of	
  strategic	
  communication	
  and	
  involves	
  the	
  study	
  of	
  how	
  organizations	
  influence	
  
opinions	
  and	
  the	
  behavior	
  of	
  key	
  publics	
  (e.g.,	
  employees,	
  consumers,	
  government,	
  
community,	
  media)	
  and	
  how	
  they	
  try	
  to	
  respond	
  and	
  adapt	
  to	
  the	
  concerns	
  of	
  these	
  
publics.	
  The	
  curriculum	
  emphasizes	
  an	
  ethical	
  approach	
  to	
  public	
  relations	
  and	
  analyzes	
  
the	
  impacts	
  strategic	
  communication	
  practices	
  have	
  on	
  societies.”	
  (what	
  did	
  we	
  get	
  from	
  
this?)	
  
● The	
  Miami	
  University	
  website	
  also	
  describes	
  the	
  coursework	
  in	
  the	
  following	
  way:	
  
“Students	
  explore	
  communication	
  contexts,	
  theories,	
  and	
  processes	
  as	
  a	
  means	
  of	
  
understanding	
  and	
  critically	
  analyzing	
  social	
  influence.	
  In	
  addition,	
  students	
  learn	
  to	
  
evaluate	
  challenges	
  and	
  engage	
  in	
  strategic	
  communication	
  to	
  respond	
  to	
  them.	
  This	
  
degree	
  is	
  for	
  those	
  planning	
  to	
  enter	
  graduate	
  school	
  in	
  communication	
  and	
  related	
  
disciplines,	
  including	
  law	
  school,	
  and/or	
  to	
  apply	
  this	
  knowledge	
  to	
  their	
  chosen	
  career	
  
(e.g.,	
  corporate,	
  nonprofit,	
  governmental,	
  social	
  issues,	
  public	
  relations,	
  public	
  affairs,	
  or	
  
related	
  areas	
  that	
  call	
  for	
  a	
  strong	
  liberal	
  arts	
  background).”	
  	
  
	
  
 
	
   	
   	
   54
	
   	
   	
   	
  
● The	
  curriculum	
  and	
  major	
  requirements	
  are	
  not	
  directly	
  listed	
  on	
  the	
  site.	
  In	
  order	
  to	
  find	
  
the	
  curriculum	
  you	
  must	
  click	
  on	
  a	
  separate	
  bulletin	
  that	
  links	
  to	
  the	
  curriculum.	
  
● Course	
  descriptions	
  are	
  not	
  available	
  anywhere	
  on	
  the	
  website.	
  
● The	
  website	
  does	
  not	
  state	
  which	
  courses	
  are	
  required	
  and	
  which	
  are	
  electives.	
  (is	
  this	
  
accurate?)	
  
● The	
  faculty	
  is	
  listed,	
  however	
  the	
  only	
  information	
  about	
  them	
  that	
  is	
  available	
  is	
  their	
  
title	
  and	
  their	
  email.	
  There	
  is	
  no	
  picture,	
  nothing	
  that	
  says	
  where	
  their	
  office	
  is,	
  or	
  their	
  
office	
  phone	
  number.	
  
● The	
  five	
  questions	
  in	
  the	
  FAQ	
  section	
  are:	
  	
  
○ What	
  are	
  the	
  features	
  of	
  the	
  strategic	
  communication	
  major?	
  
○ What	
  are	
  the	
  special	
  admission	
  requirements,	
  if	
  any?	
  
○ What	
  courses	
  would	
  I	
  take?	
  
○ What	
  can	
  I	
  do	
  with	
  this	
  major?	
  
§ “This	
  degree	
  is	
  for	
  those	
  planning	
  to	
  enter	
  graduate	
  school	
  in	
  
communication	
  and	
  related	
  disciplines,	
  including	
  law	
  school,	
  and/or	
  to	
  
apply	
  this	
  knowledge	
  to	
  their	
  chosen	
  career	
  (e.g.,	
  corporate,	
  nonprofit,	
  
governmental,	
  social	
  issues,	
  public	
  relations,	
  public	
  affairs,	
  or	
  related	
  areas	
  
that	
  call	
  for	
  a	
  strong	
  liberal	
  arts	
  background).”	
  
o Who	
  can	
  I	
  contact	
  for	
  more	
  information?	
  
	
  
Appendix	
  V:	
  Budget	
  Information	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   55
	
   	
   	
   	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
   	
   	
   56
	
   	
   	
   	
  
	
  
	
  

More Related Content

Viewers also liked

Informe de evaluacion ambiental amparaes
Informe de evaluacion ambiental amparaesInforme de evaluacion ambiental amparaes
Informe de evaluacion ambiental amparaesGOAR S.A.C.
 
Media industries job roles
Media industries job rolesMedia industries job roles
Media industries job rolesJo Lowes
 
U8 lesson-revision-lesson
U8 lesson-revision-lessonU8 lesson-revision-lesson
U8 lesson-revision-lessonJo Lowes
 
Level2 photographybrief
Level2 photographybriefLevel2 photographybrief
Level2 photographybriefJo Lowes
 
Italie les dolomites-45 vues1
Italie les dolomites-45 vues1Italie les dolomites-45 vues1
Italie les dolomites-45 vues1Renée Bukay
 

Viewers also liked (7)

Informe de evaluacion ambiental amparaes
Informe de evaluacion ambiental amparaesInforme de evaluacion ambiental amparaes
Informe de evaluacion ambiental amparaes
 
Capacidad para invadir y metastatizar
Capacidad para invadir y metastatizarCapacidad para invadir y metastatizar
Capacidad para invadir y metastatizar
 
Media industries job roles
Media industries job rolesMedia industries job roles
Media industries job roles
 
Estudio de-mercado
Estudio de-mercadoEstudio de-mercado
Estudio de-mercado
 
U8 lesson-revision-lesson
U8 lesson-revision-lessonU8 lesson-revision-lesson
U8 lesson-revision-lesson
 
Level2 photographybrief
Level2 photographybriefLevel2 photographybrief
Level2 photographybrief
 
Italie les dolomites-45 vues1
Italie les dolomites-45 vues1Italie les dolomites-45 vues1
Italie les dolomites-45 vues1
 

Similar to 459prplan

Evansdale Crossing Campaign Book
Evansdale Crossing Campaign BookEvansdale Crossing Campaign Book
Evansdale Crossing Campaign BookErica Smith
 
Nivv_Campaign_Final
Nivv_Campaign_FinalNivv_Campaign_Final
Nivv_Campaign_FinalNivv Oudit
 
StudyUSA Final Deliverable
StudyUSA Final DeliverableStudyUSA Final Deliverable
StudyUSA Final DeliverableCiara Dixon
 
North American Communication Monitor 2018 / 2019
North American Communication Monitor 2018 / 2019North American Communication Monitor 2018 / 2019
North American Communication Monitor 2018 / 2019Communication Monitor
 
Campaign 377 final book-3
Campaign 377 final book-3Campaign 377 final book-3
Campaign 377 final book-3Megan Lalich
 
2019 Professional Portfolio
2019 Professional Portfolio2019 Professional Portfolio
2019 Professional Portfoliolarachellesmith
 
ESOQ_final results
ESOQ_final resultsESOQ_final results
ESOQ_final resultsDiana-Adela
 
Odyssey of the Mind Public Relations Plan
Odyssey of the Mind Public Relations PlanOdyssey of the Mind Public Relations Plan
Odyssey of the Mind Public Relations PlanBrian Kearney
 
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docx
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docxOL 751 Milestone Three Rubric Proposal ContentOverview Thi.docx
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docxmccormicknadine86
 
Session 11 Developing PR Strategy
Session 11   Developing PR StrategySession 11   Developing PR Strategy
Session 11 Developing PR StrategyNena Brodjonegoro
 
Increasing Social Media Proficiency & Graduate Employability Through Work Int...
Increasing Social Media Proficiency & Graduate Employability Through Work Int...Increasing Social Media Proficiency & Graduate Employability Through Work Int...
Increasing Social Media Proficiency & Graduate Employability Through Work Int...Dr Karen Sutherland
 
ContentMarketingStrategy
ContentMarketingStrategyContentMarketingStrategy
ContentMarketingStrategyMegan Thompson
 

Similar to 459prplan (20)

Evansdale Crossing Campaign Book
Evansdale Crossing Campaign BookEvansdale Crossing Campaign Book
Evansdale Crossing Campaign Book
 
Cooney (2018) Sparking Creativity Through Purpose-Driven Storytelling, Journa...
Cooney (2018) Sparking Creativity Through Purpose-Driven Storytelling, Journa...Cooney (2018) Sparking Creativity Through Purpose-Driven Storytelling, Journa...
Cooney (2018) Sparking Creativity Through Purpose-Driven Storytelling, Journa...
 
Student-Led Focus Group Report
Student-Led Focus Group ReportStudent-Led Focus Group Report
Student-Led Focus Group Report
 
ExpStudio_FINAL
ExpStudio_FINALExpStudio_FINAL
ExpStudio_FINAL
 
Brunner, Zarkin, & Yates (2018) What do Employers Want? What Should Faculty T...
Brunner, Zarkin, & Yates (2018) What do Employers Want? What Should Faculty T...Brunner, Zarkin, & Yates (2018) What do Employers Want? What Should Faculty T...
Brunner, Zarkin, & Yates (2018) What do Employers Want? What Should Faculty T...
 
PUR planbook (1)
PUR planbook (1)PUR planbook (1)
PUR planbook (1)
 
Lab18 booklet
Lab18 bookletLab18 booklet
Lab18 booklet
 
Nivv_Campaign_Final
Nivv_Campaign_FinalNivv_Campaign_Final
Nivv_Campaign_Final
 
StudyUSA Final Deliverable
StudyUSA Final DeliverableStudyUSA Final Deliverable
StudyUSA Final Deliverable
 
North American Communication Monitor 2018 / 2019
North American Communication Monitor 2018 / 2019North American Communication Monitor 2018 / 2019
North American Communication Monitor 2018 / 2019
 
Campaign 377 final book-3
Campaign 377 final book-3Campaign 377 final book-3
Campaign 377 final book-3
 
Are You in Alignment?
Are You in Alignment?Are You in Alignment?
Are You in Alignment?
 
2019 Professional Portfolio
2019 Professional Portfolio2019 Professional Portfolio
2019 Professional Portfolio
 
ESOQ_final results
ESOQ_final resultsESOQ_final results
ESOQ_final results
 
Presentation for Final Pitch
Presentation for Final PitchPresentation for Final Pitch
Presentation for Final Pitch
 
Odyssey of the Mind Public Relations Plan
Odyssey of the Mind Public Relations PlanOdyssey of the Mind Public Relations Plan
Odyssey of the Mind Public Relations Plan
 
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docx
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docxOL 751 Milestone Three Rubric Proposal ContentOverview Thi.docx
OL 751 Milestone Three Rubric Proposal ContentOverview Thi.docx
 
Session 11 Developing PR Strategy
Session 11   Developing PR StrategySession 11   Developing PR Strategy
Session 11 Developing PR Strategy
 
Increasing Social Media Proficiency & Graduate Employability Through Work Int...
Increasing Social Media Proficiency & Graduate Employability Through Work Int...Increasing Social Media Proficiency & Graduate Employability Through Work Int...
Increasing Social Media Proficiency & Graduate Employability Through Work Int...
 
ContentMarketingStrategy
ContentMarketingStrategyContentMarketingStrategy
ContentMarketingStrategy
 

459prplan

  • 1.                   Strategic  Communication   Promotional  Campaign                               Stephen  Cahill   Allie  Abrams   Francesca  Peck   Ashley  Dowler   Matt  Rigali   Austin  Stamper  
  • 2.         1         Table  of  Contents             Group  Biographies                       2     Problem  Statement                     4     Situation  Analysis                     4     Key  Findings                       5     Publics                         8     Goals                           9     Objectives                         9     Strategies                         9     Key  Messages                     9       Tactics                       10                       Timeline                         15     Budget                         16     Evaluation                         17       Appendix                         18          
  • 3.         2         Group  Biographies                                 Stephen  Cahill  is  a  senior  at  Miami  University  in  Oxford,  Ohio,   and  is  completing  a  Bachelor  of  Arts  Degree  in  Strategic   Communication  along  with  a  minor  in  General  Finance.  Stephen   is  originally  from  Chicago  and  graduated  from  Benet  Academy   High  School  in  2012.  Upon  graduating,  Stephen  has  accepted  a   job  offer  to  work  for  Fisher  Investments,  a  financial  advising   firm  located  just  outside  of  Portland,  Oregon.       Allie  Abrams  is  a  senior  at  Miami  University  in  Oxford,  Ohio,   and  will  graduate  with  a  Bachelor  of  Arts  Degree  in  Strategic   Communications  with  a  double  minor  in  Sociology  of  Business   and  Management  and  Leadership.  Growing  up,  Allie  lived  in  six   states  across  the  U.S.  Allie  moved  to  Strongsville,  Ohio,  a  suburb   of  Cleveland,  in  2009  and  graduated  from  Strongsville  High   School  in  2013.  After  graduation,  Allie  is  looking  to  pursue  a   career  in  the  entertainment  industry,  specifically  at  a  record   label  or  radio  station.       Matt  Rigali  is  a  senior  Strategic  Communication  and  Public   Administration  double  major  at  Miami  University  in  Oxford,   Ohio.  Matt  is  from  Charlotte,  North  Carolina,  and  is  the  older  of   two  siblings  with  a  brother  in  high  school  and  a  sister  attending   Appalachian  State  University.  Upon  graduating,  Matt  plans  to   begin  a  career  in  advertising  in  the  Chicago  area,  where  his   extended  family  resides.    
  • 4.         3                                     Francesca  Peck  is  a  senior  strategic  communications,   professional  writing  and  photography  student  at  Miami   University.  She  is  involved  with  several  extracurricular  groups   on  campus  as  an  active  member  of  the  Delta  Gamma  Alpha   Omicron  chapter  and  the  publisher  of  MU’s  student-­‐run  fashion   and  lifestyle  publication,  UP  Magazine.  Inspired  by  art,  travel,   fashion  and  culture,  Francesca  plans  to  work  in  the  media   industry  after  graduating  this  spring.       Ashley  Dowler  is  a  senior  Strategic  Communication  and   Professional  Writing  double  major  from  Oxford,  Ohio.  Outside   of  her  schoolwork,  Ashley  is  an  active  member  of  the  nationally   ranked  Miami  University  Equestrian  Team.  After  graduation,   Ashley  plans  to  work  in  the  equestrian  industry  as  a  collegiate   coach.       Austin  Stamper  is  a  senior  at  Miami  University  in  Oxford,   Ohio,  and  will  be  graduating  with  a  Bachelor  of  Arts  Degree  in   Strategic  Communication.  Austin  is  from  the  Cincinnati  area   and  graduated  from  Fairfield  High  School  in  2012.  Austin  has   accepted  a  job  offer  at  The  Cincinnati  Insurance  Companies,   located  in  Fairfield,  Ohio,  and  will  be  working  as  a  Commercial   Lines  Underwriter  starting  in  January  of  2017.        
  • 5.         4         Problem  Statement   Although  enrollment  in  the  Strategic  Communication  Program  at  Miami  University  is  increasing,   there  is  limited  knowledge  of  the  program’s  available  resources  and  opportunities.  As  such,  the   Strategic  Communication  Program  struggles  to  develop  a  positive  reputation  throughout  the   Miami  University  community.       Situation  Analysis     Primary  Research:   ● Student  Online  Survey:  An  online  survey  with  a  stratified  volunteer  sample  of  156  Miami   University  students  was  used  to  gauge  the  general  level  of  knowledge  on  the  Strategic   Communication  Program,  the  program’s  reputation  and  what  communication  resources   are  the  most  used  by  students.  This  survey  was  posted  on  the  Facebook  pages  of  Miami   University’s  class  of  2017,  class  of  2018,  class  of  2019  and  class  of  2020,  allowing  results   from  a  range  of  academic  levels.  Additionally,  respondents  were  a  mix  of  strategic   communication,  non-­‐strategic  communication  and  undecided  students,  offering  insights   from  students  within  and  outside  of  the  program.     (See  appendix  Q)       ● Faculty  Online  Survey:  An  online  survey  was  taken  by  18  Miami  University  faculty.  The   survey  was  used  to  gauge  faculty  opinion  of  the  program  and  its  professors,  as  well  as   measuring  the  general  knowledge  they  have  on  strategic  communication  at  Miami.  This   survey  was  emailed  to  both  professors  within  and  outside  of  the  strategic  communication   major.     (See  appendix  R)       ● Department  Head  Personal  Interview:  Bill  Brewer,  the  director  of  the  Strategic   Communication  Program,  was  interviewed  to  gain  fundamental  information  on  the   problem  at  hand.  Throughout  this  interview,  Brewer  discussed  his  goals  for  the  program   and  this  campaign,  reported  specific  information  and  statistics  relating  to  the  success  of   its  students,  explained  commonly  occurring  trends  within  the  program  and  ultimately   offered  a  general  understanding  of  the  current  state  of  strategic  communication  at  Miami   University.     (See  appendix  S)            
  • 6.         5         ● Student  Focus  Group:  This  focus  group  was  conducted  with  12  strategic  communication   students  of  various  grade  levels  at  Miami  University,  including  three  freshmen,  three   sophomores,  four  juniors  and  two  seniors.  The  purpose  of  the  focus  group  was  to  collect   qualitative  information  from  students  studying  strategic  communication,  determining   general  opinions  on  several  elements  of  the  program:  what  aspects  students  like,  what   aspects  need  improvement,  how  he  or  she  feels  about  the  program,  how  he  or  she  thinks   the  Miami  University  community  feels  about  the  program,  etc.  This  research  also  allowed   insight  on  how  students  prefer  to  receive  information  on  academics,  narrowing  down  the   best  practices  for  reaching  this  group  throughout  the  plan.     (See  appendix  T)     ● Content  Analysis:  The  content  analysis  took  a  closer  look  at  online  resources  for  strategic   communication  at  Miami  University.  The  research  looked  at  the  Miami  University  website,   the  department  of  Media,  Journalism  and  Film  website,  the  strategic  communication   website,  emails  from  department  heads,  emails  from  program  heads,  announcements  for   events  relating  to  strategic  communication  and  the  program’s  social  media  pages.  The   purpose  of  this  analysis  was  to  understand  what  is  being  said  about  the  program,  who   these  messages  are  coming  from  and  what  outlets  are  used  to  send  messages  about  the   program.  Beyond  focusing  on  the  Strategic  Communication  Program  and  its  department   at  Miami,  this  analysis  also  reviewed  the  department  webpages  of  other  programs  offered   at  Miami.  This  research  helped  in  understanding  the  similarities  and  differences  in  the   programs.     (See  appendix  U)       Key  Findings   ● Student  Online  Survey:     ○ Respondents  most  frequently  rated  their  knowledge  of  the  Strategic   Communication  Program  to  be  a  three  of  five,  or  “neutral.”  When  controlling  for   academic  major,  71.43  percent  of  undeclared  students  rated  their  knowledge  of   the  Strategic  Communication  Program  to  be  a  three  of  five.  55  percent  of  strategic   communication  students  also  rated  their  knowledge  as  a  three  of  five,  followed  by   33.33  percent  responding  with  a  four  of  five,  or  “knowledgeable.”   ○ Respondents  most  frequently  rated  the  reputation  of  this  program  among  Miami   students  and  faculty  to  be  a  three  of  five,  or  “neutral,”  followed  by  a  two  of  five,  or   “somewhat  negative.”  When  controlling  for  academic  major,  those  within  the   Strategic  Communication  Program  generally  rated  the  reputation  to  be  more   positive  than  those  outside  of  the  program.     ○ Respondents  most  frequently  rated  informational  emails  from  department  heads   as  their  most  helpful  resource  for  receiving  information  on  academic  programs,  
  • 7.         6         while  referrals  from  professors  were  the  second  most  commonly  chosen  resource.   When  controlling  for  academic  major,  the  majority  of  undecided  students  also   rated  informational  emails  as  the  most  helpful  resource,  followed  by  referrals  from   professors.       ● Department  Head  Personal  Interview:     ○ According  to  Bill  Brewer,  95  percent  of  students  are  employed  within  three   months  of  graduation.   ○ The  two  major  issues  with  the  program  are  managing  student  perception  of  the   strategic  communication  major  and  educating  both  students  and  faculty  on  what   the  program  is  what  it  can  offer.   ○ The  retention  rate  within  the  Strategic  Communication  Program  is  very  high.   However,  most  students  in  this  major  do  not  enroll  at  Miami  University  with  this   major  declared.  Instead,  it  is  more  common  for  these  students  to  select  strategic   communication  while  attending  Miami.   ○ Students  must  declare  a  major  by  the  end  of  sophomore  year.     ○ Currently  there  are  1,400  Media,  Journalism  and  Film  students,  800  of  which  have   declared  the  strategic  communication  major.     ○ The  strategic  communication  major  was  established  in  2008.   ○ Faculty  and  students  in  the  department  may  have  different  perceptions  of  public   relations.   ○ The  major  has  great  opportunities  available  to  students  such  as  PRSSA,  PRISM,   capstone  classes  and  inside  programs.     ● Student  Focus  Group:     ○ Most  focus  group  participants  have  a  co-­‐major  rather  than  double  minor.   ○ The  top  reason  that  students  chose  to  study  strategic  communication  includes  its   relationship  to  a  range  of  industries,  most  notably  in  public  relations,  marketing,   advertising  and  sales.  Additionally,  students  admitted  that  they  would  refer  the   Strategic  Communication  Program  to  friends  and  family  who  are  interested  in   pursuing  a  career  in  these  fields.     ○ In  general,  the  participants  believe  the  reputation  of  the  program  is  poor  and   underrated,  not  accurately  giving  credit  to  the  quality  of  the  education  and  the   opportunities  it  provides.  Students  would  like  more  opportunities  to  show  pride   for  the  program,  making  it  more  visible  on  campus.         ○ Participants  would  like  more  opportunities  to  network  with  the  faculty  and   students  within  the  Strategic  Communication  Program.  Students  also  feel  this  
  • 8.         7         would  have  been  helpful  when  deciding  to  whether  or  not  to  declare  a  major  in   strategic  communication.   ○ Participants  of  all  grade  levels  are  more  likely  to  be  reached  by  email  or  social   media  than  printed  fliers  or  advertisements  for  information  on  academic   programs,  opportunities  on  campus,  invitations  to  events,  etc.  The  most  common   social  media  outlets  used  by  students  include  Facebook,  Twitter,  Snapchat  and   LinkedIn.  Students  would  be  interested  in  following  the  Strategic  Communication   Program  on  at  least  one  of  these  outlets.   ○ The  most  visible  student  media  organizations  who  report  on  academic  programs   and  opportunities  at  Miami  University  are  The  Miami  Student  and  Miami  Quarterly   (MQ).   ○ Participants  are  more  likely  to  attend  informational  sessions  and  events  when  the   atmosphere  is  casual  rather  than  a  lecture  setting.  This  includes  elements  like   having  food  and  beverage,  hosting  in  pavilions  instead  of  lecture  halls  and   ultimately  making  the  event  more  conversational  than  presentational.     ○ Participants  reported  attending  guest  speaker  events  on  occasion,  but  would   prefer  to  hear  from  a  wider  range  of  presenters.  For  example,  students  feel  there   are  too  many  speakers  from  the  Ohio  area  who  work  in  the  journalism  and  public   relations  fields.  In  addition  to  these  guests,  participants  would  like  to  hear  from   representatives  in  a  wider  range  of  industries  and  companies  that  relate  to   strategic  communication.       ● Faculty  Opinion  Survey:     ○ Only  14.29  percent  of  strategic  communication  faculty  that  completed  the  survey   ranked  the  education  that  students  in  the  program  receive  as  “top  notch.”   ○ When  asked  if  they  would  recommend  the  program  to  students  who  are   undeclared  or  unhappy  in  their  major,  71.43  percent  of  strategic  communication   faculty  answered  “yes.”   ○ Twenty  percent  of  faculty  that  are  not  strategic  communication  professors   answered  that  they  are  aware  of  the  program.     ○ When  asked  about  the  education  that  strategic  communication  students  receive,   61.11  percent  answered  that  it  “could  be  better.”     ● Content  Analysis:     ○ The  Strategic  Communication  Program  at  Miami  University  does  not  have  an   official  Facebook,  Twitter  or  LinkedIn  account.   ○ The  departmental  and  program  websites  are  not  easy  to  navigate  and  much  of  the   information  it  offers  is  out  of  date.  For  example,  the  curriculum  and  major   requirements  are  not  easily  accessible  on  the  strategic  communication  website.  
  • 9.         8         ○ The  faculty  list  only  includes  titles  and  emails  rather  than  identifying  details  such   as  the  faculty  member’s  specific  role  within  the  program.  Titles  are  inconsistent,   sometimes  saying  “instructor”  and  other  times  saying  “professor.”  This  page   includes  a  small  number  of  the  actual  faculty  within  the  program.     ○ In  the  FAQ  section  Miami  University  answers,  “What  can  I  do  with  this  major”  with   the  following  answer:  “This  degree  is  for  those  planning  to  enter  graduate  school   in  communication  and  related  disciplines,  including  law  school,  and/or  to  apply   this  knowledge  to  their  chosen  career  (e.g.,  corporate,  nonprofit,  governmental,   social  issues,  public  relations,  public  affairs,  or  related  areas  that  call  for  a  strong   liberal  arts  background.”     ○ Miami  University’s  Farmer  School  of  Business,  College  of  Engineering  and   Computing,  College  of  Creative  Arts  and  College  of  Education,  Health  and  Society   have  well  designed,  user-­‐friendly  pages.  The  program  descriptions  and  contact   information  are  more  complete  than  what  is  available  on  the  strategic   communication  website.  Elements  such  as  organized  tabs,  imagery,  external  links   and  personal  testimonies  from  faculty  and  students  make  these  websites  more   successful  than  the  strategic  communication  page.     Publics     Primary:     ● Current  strategic  communication  students  at  Miami  University:   o This  public  was  chosen  because  they  are  the  face  of  the  program  and  therefore   have  a  direct  impact  on  its  reputation.   ● Current  strategic  communication  faculty  at  Miami  University:   o This  public  was  chosen  because  they  are  the  educators  of  the  program  and   therefore  have  a  direct  impact  on  its  reputation.     Secondary:     ● Undecided  first-­‐year  or  second-­‐year  students  at  Miami  University:   o This  public  was  selected  because  they  have  the  potential  to  become  strategic   communication  students  and  therefore  should  be  aware  of  the  resources  and   opportunities  available  to  them.   ● Faculty  outside  of  the  strategic  communication  department  at  Miami  University:   o This  public  was  selected  because  it  needs  to  be  educated  on  the  value  of  the   Strategic  Communication  Program  in  order  to  accurately  compare  it  to  other   programs  offered  at  the  university.   Goals   ● Raise  awareness  of  the  opportunities  and  goals  of  the  Strategic  Communication  Program.  
  • 10.         9         ● Create  a  positive  reputation  for  the  Strategic  Communication  Program.     Objectives       ● To  increase  strategic  communication  students  who  report  being  either  “knowledgeable”   or  “very  knowledgeable”  from  39.35  percent  to  65  percent  by  May  31,  2018.     ● To  increase  the  amount  of  strategic  communication  faculty  who  report  being  “aware”  of   the  program  from  85.71  percent  to  100  percent  by  May  31,  2018.   ● To  increase  the  amount  of  first  or  second  year  undecided  students  who  report  being   either  “knowledgeable”  or  “very  knowledgeable”  of  the  program  from  28.57  percent  to  50   percent  by  May  31,  2018.   ● To  increase  the  amount  of  non-­‐strategic  communication  faculty  who  report  thinking  the   program  is  either  “good”  or  “top  notch”  from  9.09  percent  to  45  percent  by  May  31,  2018.       Strategies     ● Strategy  1:  Proactively  utilize  social  media  in  order  to  engage  the  target  audience.   ● Strategy  2:  Increase  opportunities  for  student  learning  and  involvement  in  Strategic   Communication  Program.     ● Strategy  3:  Update  the  program’s  communications  resources  and  outlets.   ● Strategy  4:  Educate  the  Miami  University  community  on  the  Strategic  Communication   Program.   ● Strategy  5:  Foster  a  sense  of  pride  for  the  Strategic  Communication  Program.     Key  Messages   ● The  Strategic  Communication  Program  is  well  connected  to  its  students  with  frequent   reach-­‐outs  through  several  online  and  print  communication  outlets.     ● Students  in  the  Strategic  Communication  Program  are  competitive  in  job  searches  and  are   highly  prepared  for  a  career  in  the  field  of  communications  upon  graduation.     ● The  Strategic  Communication  Program  offers  its  students  ample  opportunities  for  student   and  professional  growth.       Tactics   Strategy  1:  Social  Media  
  • 11.         10         ● Facebook:     ○ We  will  create  and  utilize  a  Miami  University  Strategic  Communication  Facebook   page  to  connect  with  current  majors,  potential  majors,  alumni,  parents  and  anyone   else  interested  in  staying  up  to  date  with  the  program.  The  page  will  promote   upcoming  events,  such  as  Evenings  With  The  Pros  video  conference  call  series  (see   tactic  under  Strategy  2).  It  will  promote  special  opportunities  specific  to  strategic   communication  students,  such  as  the  Undergraduate  Board  of  Directors  Program   (see  tactic  under  Strategy  2).  Finally,  it  will  recognize  a  strategic  communication   alum  of  the  month  to  show  how  the  program  sets  students  up  for  successful   careers  in  communication  fields.     (See  appendix  A)     ● Twitter:     ○ We  will  create  and  utilize  a  Miami  University  Strategic  Communication  Program   Twitter  page.  This  social  media  platform  will  be  used  similarly  as  Facebook,   promoting  events,  opportunities,  and  participating  in  the  Alumni  of  the  Month   Campaign.  Tweets  will  frequently  link  to  posts  on  the  Facebook  page  to  increase   the  interconnectedness  and  visibility  of  the  department’s  social  media  platforms.   The  username  will  be  @MiamiStratComm.     (See  appendix  B)     ● LinkedIn:     ○ We  will  create  and  utilize  a  Miami  University  Strategic  Communication  Program   LinkedIn  page  to  connect  with  relevant  audiences  on  a  more  professional  level   than  our  other  social  media  accounts.  Like  Facebook  and  Twitter,  our  LinkedIn   page  will  recognize  the  alumni  of  the  month,  making  it  easy  for  viewers  to  view  the   professional  pages  of  those  alumni,  research  their  current  employers,  etc.  Every   student  in  the  Strategic  Communication  Program  will  connect  with  this  page,   ensuring  that  the  students  in  this  department  have  a  LinkedIn  account,  raising  the   professional  standard  of  those  in  this  academic  program.       (See  appendix  C)               ● Strategic  Communication  Snapchat  Geotag:     ○ The  strategic  communication  department  will  create  a  Snapchat  Geotag  that  will   be  available  throughout  the  Miami  University  campus,  during  12  specific  days  
  • 12.         11         during  the  2017-­‐2018  academic  year.  This  use  of  social  media  will  allow  members   of  the  Miami  Community  to  show  support  for  the  strategic  communication   department  in  an  interactive  way,  through  a  platform  that  is  very  popular  among   college  students.  Specific  dates  that  this  geotag  will  run  include  the  first  three  days   of  classes  of  both  the  fall  and  spring  semester,  as  well  as  the  first  three  days  of   Miami’s  class  registration  months,  November  and  April.     (See  appendix  D)     Strategy  2:  Increase  Opportunities  for  Student  Learning  and  Involvement   ● Undergraduate  Board  of  Directors  Program:     ○ The  Undergraduate  Board  of  Directors  Program  will  showcase  the  major’s  best  and   brightest  students  while  promoting  Miami’s  Strategic  Communication  Program.   The  purpose  of  the  program  is  to  bring  together  the  top  representatives  of  the   strategic  communication  major  at  Miami  University  and  provide  these  students   with  real,  valuable  professional  experience,  faculty  and  professional  networking   and  leadership  opportunities.  These  top  students  will  serve  as  liaisons  between   strategic  communication  faculty  and  the  Media,  Journalism  and  Film  Department   and  potential  and  current  strategic  communication  students.  An  informational   session  will  be  held  Sept.  5  in  McGuffey  322  to  recruit  students  to  this  new   program.   ○ Students  who  are  interested  in  participating  in  the  Undergraduate  Board  of   Directors  Program  will  apply  and  interview  with  strategic  communication  faculty   and  will  be  judged  on  demonstrated  academic  achievement,  community   involvement  and  professionalism.  Student  Ambassador  positions  will  be  open  to   15  second  and  third  year  strategic  communication  students,  while  the  six   Executive  Board  positions  will  be  available  for  seniors.     (See  appendix  E)     ● Evenings  With  The  Pros  Video  Conference  Call  Series:     ○ The  strategic  communication  department  will  host  guest  speakers  through   conference  call  software,  a  series  called  “Evenings  With  the  Pros.”  Communicating   through  technology  will  allow  students  to  hear  from  and  interact  with  prestigious   speakers  from  across  the  United  States,  rather  than  being  limited  to  those  who  can   physically  travel  to  Oxford.  These  conference  calls  will  be  held  a  minimum  of  three   times  a  semester,  and  guests  will  relate  to  fields  in  communication  industries.       ○ The  first  speaker  in  this  series  will  be  Miami  University  Mass  Communication   alum,  David  Kelbaugh.  Since  graduating  from  MU,  he  has  become  the  founder  and   president  of  Tacklebox  Brand  Strategy  in  Chicago.  During  his  video  conference  call,   Kelbaugh  will  discuss  the  work  he  has  done  to  accomplish  his  goal  of  founding  a  
  • 13.         12         communication  company,  offer  career  advice  relating  to  the  field  of   communication  and  answer  questions  from  students  in  an  open  Q&A.  This  first   event  will  take  place  Sept.  21  in  McGuffey  Hall.   (See  appendix  F)     Strategy  3:  Update  Communication  Resources   ● Revamp  Website  Content:     ○ The  current  strategic  communication  website  will  go  live,  in  compliance  with   University  website  regulations,  in  order  to  accurately  reflect  the  professionalism  of   the  Strategic  Communication  Program.  Changes  will  include  several  elements  of   web  design  to  make  the  page  more  user-­‐friendly,  organized  and  complete.  First,   the  site  will  personify  the  faculty  and  student  body  by  including  testimonials,   headshots  and  contact  information  for  professors  and  directors  within  the   program.  Secondly,  the  new  website  layout  will  include  a  more  organized  structure   with  easy  navigation.  Some  of  these  navigation  improvements  include  more   accessible  information  tabs,  a  strong  social  media  presence  and  faculty   information  including  their  accomplishments,  research,  contact  information  and  a   headshot.       ● Update  Advising  Informational  Fact  Sheet:     ○ The  Strategic  Communication  Program  will  update  the  registration  fact  sheet  used   by  academic  advisors.  Fact  sheet  will  be  one  page  with  copy  on  the  front  and  back   and  will  be  printed  at  the  Oxford  Copy  Shop.  The  fact  sheet  will  include  an   overview  of  the  program,  as  well  as  what  the  focus  and  a  few  requirements  are   throughout.  Also,  opportunities  available  for  students,  inside  the  department  and   programs  available  outside  throughout  campus,  will  be  listed.  The  address  to   Williams  Hall  will  be  included,  along  with  a  reminder  to  follow  the  strategic   communication  department  on  social  media  outlets.         (See  appendix  H)                 Strategy  4:  Educating  the  Miami  University  Community     ● Faculty  Conference:    
  • 14.         13         ○ A  conference  for  faculty  within  the  strategic  communication  department  will  be   held  before  the  start  of  the  2017-­‐2018  academic  year.  This  event  will  be  used  to   educate  faculty  on  goals  set  for  the  program  to  achieve  that  year,  introduce  faculty   members  who  may  not  know  one  another  and  present  information  regarding  any   changes  made  to  the  Strategic  Communication  Program  during  this  campaign.  This   first  conference  will  be  held  in  Armstrong  Student  Center  Pavilion  B  Aug.  14  and   will  include  beverages  and  snack  platters.       (See  appendix  I)       ● Networking  With  Professors  Event:     ○ The  strategic  communication  department  will  host  a  networking  event  on  Sept.  7   to  allow  current  and  prospective  students  to  engage  with  professors  within  the   department.  Additionally,  this  will  allow  faculty  from  other  academic  departments   to  meet  these  professors  and  learn  about  the  communication  program.  The  event   will  be  casual  to  encourage  a  social  atmosphere  for  students  and  faculty,  hosted  in   central  quad.  There  will  be  music  and  complimentary  pizza  and  water.  Students   and  faculty  will  be  invited  via  email.   (See  appendix  K)     ● Email  Campaign  for  First  Year  Miami  University  Students:   ○ On  June  1,  an  email  will  be  sent  to  the  personal  email  addresses  of  all  incoming   first  year  Miami  University  students,  with  the  majority  of  students  receiving  the   email  before  their  arrival  on  campus  for  their  Orientation  session.  The  email  piece   will  serve  as  introductory  literature  for  incoming  first  year  students  who  may  not   be  aware  of  the  Strategic  Communication  Program  at  Miami  in  addition  to  those   who  may  be  undecided  or  who  are  considering  majors  in  the  Media,  Journalism   and  Film  Department.  The  email  mail  piece  will  highlight  high  postgraduate   placement  rate  in  either  full  time  employment  or  graduate  education.  The  email   will  link  to  the  strategic  communication  website,  which  will  provide  even  more   information  on  notable  program  alumni  and  employers,  as  well  as  class  listings   and  professor  information.  The  majority  of  incoming  first  year  students  will   receive  their  email  before  declaring  their  major  at  the  conclusion  of  their  summer   Orientation  session,  giving  students  the  opportunity  to  learn  more  and  consider   selecting  strategic  communication  as  their  major.     (See  appendix  L)         ● Press  Release  and  Pitch  Email  to  Student  Media:    
  • 15.         14         ○ The  program  will  pitch  a  press  release  to  student  media  organizations  via  email,   including  The  Miami  Student,  Miami  Quarterly  (MQ),  Ed2010  Miami  and  Mi  CUP  of   TEA.  This  press  release  will  include  the  changes  to  and  opportunities  within  the   strategic  communication  major,  as  presented  in  this  campaign  plan.  For  example,  it   will  promote  the  Undergraduate  Board  of  Directors  Program,  Evenings  With  The   Pros  video  conference  call  series,  the  creation  of  program  social  media  accounts,   etc.       (See  appendices  M  and  N)       Strategy  5:  Support  Strategic  Communication  Pride   ● Strategic  Communication  T-­‐shirt:     ○ All  declared  strategic  communication  students  will  receive  a  T-­‐shirt  that  advertises   the  program  and  promotes  pride  for  the  department,  ultimately  raising  visibility   on  campus.  The  shirts  will  be  ordered  from  CustomInk.  The  Strategic   Communication  Program  will  provide  the  shirt  so  students  will  not  have  to   purchase  this  apparel.  Currently  declared  students  will  receive  this  shirt  in  class,   while  future  strategic  communication  majors  will  pick  it  up  in  Williams  Hall  upon   declaring  their  major.     (See  appendix  O)       ● Strategic  Communication  Laptop  Sticker:     ○ In  a  similar  manner  as  the  strategic  communication  T-­‐shirt,  ,  all  members  of  the   program  will  receive  a  laptop  sticker  to  promote  pride  for  the  department  and   raise  visibility  on  campus.  1,000  stickers  will  be  ordered  through  Sticker  Giant,  a   customer  sticker  company,  for  both  students  and  faculty  within  the  Strategic   Communication  Program.         (See  appendix  P)                
  • 16.         15         Timeline  
  • 17.         16         Budget                                                                        (See  Appendix  V)         Expense   Cost  Per  Expense   Expected   Quantity   Total  Cost   Strategic  Communication   Snapchat  Geotag   $1  per  10,000  square  feet   12  days       2,879,503.00   total  square  feet   $3,455.40   Advising  Informational  Fact  Sheet   -­‐  Oxford  Copy  Shop   $0.08  per  Fact  Sheet   350   $28.00   T-­‐shirt  -­‐  CustomInk,  LLC   $7.23  per  T-­‐shirt   800   $5,784.00   Laptop  Sticker  -­‐  Sticker  Giant   $221.67  per  1,000   1   $221.67   Water  Bottles  for  events  -­‐  Costco   Warehouse   $551.19  per  60  case   package  of  48  bottles   1   $551.19   Pizza  for  Undergraduate  Board  of   Directors  Program  Informational   Session  -­‐  Sundial  Pizza   $45.99   29  inch  pizza     2   $91.98   Snack  platters  for  Faculty   Conference  -­‐  Kroger   $29.99  Fresh  fruit  platter   $26.99  Fresh  Veggie  Platter   $9.99  Mini  cookie  platter   1   $66.97   Pizza  for  Professor  Networking   Event  -­‐  Sundial  Pizza   $45.99   29  inch  pizza   4   $180.96   Reserved  Funds  for  Additional   Expenses       $1,000.00   Total  Expenses:   $11,380.17  
  • 18.         17         Evaluation     ● A  post-­‐campaign  opinion  survey  of  strategic  communication  students  will  be  used  to   measure  our  first  objective.  If  65  percent  of  respondents  report  being  either   “knowledgeable”  or  “very  knowledgeable”  of  the  Strategic  Communication  Program  by   May  31,  2018,  we  will  have  completed  this  objective.     ● A  post-­‐campaign  opinion  survey  of  strategic  communication  faculty  will  be  used  to   measure  our  second  objective.  If  100  percent  of  respondents  report  being  “aware”  of  the   Strategic  Communication  Program  by  May  31,  2018,  we  will  have  completed  this   objective.     ● A  post-­‐campaign  opinion  survey  of  first  and  second  year  undecided  students  will  be  used   to  measure  our  third  objective.  If  50  percent  of  respondents  report  being  either   “knowledgeable”  or  “very  knowledgeable”  of  the  program  by  May  31,  2018,  we  will  have   completed  this  objective.     ● A  post-­‐campaign  opinion  survey  of  non-­‐strategic  communication  faculty  will  be  used  to   measure  our  fourth  objective.  If  45  percent  of  respondents  report  thinking  the  program  is   either  “top  notch”  or  “good”  by  May  31,  2018,  we  will  have  completed  this  objective.        
  • 19.         18         Appendix     Appendix  A:  Facebook   Example  post  1  –  September  Alumni  of  the  Month:             Example  post  2  –  October  Alumni  of  the  Month:                                        
  • 20.         19         Example  post  3  –  Evenings  With  The  Pros,  David  Kelbaugh  Announcement:                                     Example  post  4  –  Evenings  With  The  Pros,  David  Kelbaugh  Reminder:                       Example  post  5  –  Strategic  Communication  Undergraduate  Board  of  Directors  Program   Information  Session  Announcement:                    
  • 21.         20         Appendix  B:  Twitter   Example  tweet  1  –  September  Alumni  of  the  Month:           Example  tweet  2  –  October  Alumni  of  the  Month:        Example  tweet  3  –  Evenings  With  The  Pros,  David  Kelbaugh  Announcement:                          
  • 22.         21         Example  tweet  4  –  Evenings  With  The  Pros,  David  Kelbaugh  Reminder:         Example  tweet  5  –  Strategic  Communication  Undergraduate  Board  of  Directors  Program   Information  Session  Announcement:     Example  tweet  6  –  Strategic  Communication  Undergraduate  Board  of  Directors  Program   Information  Session  Reminder:                      
  • 23.         22         Example  tweet  8  –  Program  Promotion       Example  tweet  9  -­‐  Program  Promotion:         Appendix  C:  LinkedIn   Example  post  1  –  September  Alumni  of  the  Month:            
  • 24.         23         Example  post  2  -­‐  Program  Promotion:                           Example  post  3-­‐  October  Alumni  of  the  Month:                                  
  • 25.         24         Appendix  D:  Strategic  Communication  Snapchat  Geotag                                
  • 26.         25         Appendix  E:  Undergraduate  Board  of  Directors  Program        
  • 27.         26                                              
  • 28.         27         Appendix  F:  Evenings  with  the  Pros  Video  Conference  Call  Series                                                                                
  • 29.         28         Appendix  G:  Revamp  Website  Content                                                                      
  • 30.         29         Appendix  H:  Advising  Informational  Fact  Sheet                        
  • 31.         30         Appendix  I:  Faculty  Conference  Invitation                  
  • 32.         31         Appendix  K:  Networking  with  Professors  Event  Invitation                          
  • 33.         32         Appendix  L:  Email  Campaign  for  First  Year  Miami  University  Students              
  • 34.         33         Appendix  M:  Press  Release             FOR  IMMEDIATE  RELEASE                                                    FOR  MORE  INFORMATION:   Ashley  Dowler   (513)  839-­‐1048   Dowlerac@miamioh.edu       MIAMI  UNIVERSITY  STRATEGIC  COMMUNICATION  PROGRAM  WELCOMES  CHANGE       OXFORD,  Ohio  –  Aug.  25,  2017  –  The  Strategic  Communication  Program  at  Miami  University   has  undergone  some  major  changes  in  order  to  sustain  the  growth  in  the  program  in  recent   years.  The  Strategic  Communication  Program  will  work  with  the  Department  of  Media,   Journalism  and  Film  to  bring  new  events,  more  student  involvement  and  great  opportunities  to   campus.       More  student  involvement  is  at  the  forefront  of  the  changes  within  the  program.  These   opportunities  will  include  an  Executive  Board  of  Directors  Program  and  the  chance  to  network   with  professors  throughout  the  semester.  Each  opportunity  serves  as  a  great  resume  builder  and   an  even  better  way  to  get  involved  in  the  program.       A  highlight  of  the  recent  changes  is  the  new  series,  “Evenings  with  the  Pros.”  This  video   conference  call  series  will  feature  prestigious  speakers  from  across  the  country  in  a  variety  of   professional  fields.     The  program  is  incredibly  excited  to  announce  its  first  speaker,  David  Kelbaugh  on  Sept.  21  at  7   p.m.  Kelbaugh  is  a  Miami  University  Mass  Communication  alumni  who  founded  Tacklebox  Brand   Strategy  in  Chicago.  He  will  be  offering  insider  tips  on  success  in  the  professional   communications  world,  as  well  as  offering  career-­‐related  advice.       The  Strategic  Communication  Program  is  also  bringing  social  media  to  the  table  with  its  recent   changes.  You  can  find  campus  events,  program  information  and  professional  tips  on  Facebook,   Twitter  and  LinkedIn.  Follow  strategic  communication  for  information  that  you  won’t  want  to   miss   -­‐more-­‐  
  • 35.         34         Program  Welcomes  Change  -­‐  Page  2       Are  you  interested  in  the  Strategic  Communication  Program?  Follow  us  on  social  media  and   attend  any  of  our  upcoming  events  to  learn  more.  Informational  fact  sheets  are  available  in   Armstrong  and  Williams  Hall,  or  check  out  our  website  for  everything  that  you  need  to  know:   https://www.miamioh.edu.       ###       About  Miami  University  Strategic  Communication:     The  Miami  University  Strategic  Communication  program  is  part  of  the  Department  of  Media,   Journalism  and  Film.  The  program  was  renamed  Strategic  Communication  eight  years  ago  after   dividing  the  Mass  Communication  program  into  several  different  programs.  The  program  utilizes   an  interdisciplinary  approach  that  allows  students  to  succeed  in  numerous  industries  upon   graduation  from  Miami  University.       Appendix  N:  Pitch  Email                                          
  • 36.         35         Appendix  O:  Strategic  Communication  T-­‐shirt   T-­‐shirt  Proof:       T-­‐shirt  Quote:   Ordered  from  www.customink.com           Appendix  P:  Strategic  Communication  Laptop  Sticker   Sticker  Proof:  (Gray  background  will  be  clear)   Sticker  Quote:    
  • 37.         36         Appendix  Q:  Student  Online  Survey       ● Survey  Results:     1. What  is  your  gender?     2. What  is  your  current  year  in  school?        
  • 38.         37         3. Are  you  a  student  in  the  Strategic  Communication  Program  at  Miami  University?     4. What  academic  school  are  you  a  part  of?  Select  all  that  apply.    
  • 39.         38         5. Which  of  the  following  industries  is  another  name  for  strategic  communication?     6. Based  on  your  knowledge  of  and  opinions  on  Miami’s  Strategic  Communication   Program,  rank  the  following.  (1  being  the  lowest  option,  5  being  the  highest   option):  knowledgeable     a. Responses  from  all  respondents:    
  • 40.         39               b. Controlling  for  academic  major  -­‐  responses  from  strategic  communication   students:    
  • 41.         40           c. Controlling  for  academic  major  -­‐  responses  from  non-­‐strategic   communication  students:      
  • 42.         41           d. Controlling  for  academic  major  -­‐  responses  from  undecided  students:        
  • 43.         42             7. In  your  experiences,  how  helpful  have  the  following  resources  been  in  educating   you  on  the  various  academic  programs  offered  at  Miami  University?  (1  being  the   least  helpful,  5  being  the  most  helpful).   a. Responses  from  all  respondents:      
  • 44.         43           b. Controlling  for  academic  major  -­‐  responses  from  strategic  communication   students:    
  • 45.         44           c. Controlling  for  academic  major  -­‐  responses  from  non-­‐strategic   communication  students:      
  • 46.         45           d. Controlling  for  academic  major  -­‐  responses  from  undecided  students:    
  • 47.         46               Appendix  R:  Faculty  Online  Survey   Survey  Demographics   ● Eighteen  Miami  University  faculty  members  completed  the  survey.   ● Eleven  faculty  members  work  in  the  Department  of  Media,  Journalism  and  Film.   ● Seven  of  those  faculty  members  are  from  the  Strategic  Communication  program.     1. What  is  your  general  opinion  of  the  education  that  Strategic  Communication  students   receive?     ● Overall  results   ○  Of  those  who  took  the  survey,  5.56  percent  responded  “top  notch.”     ○ Of  those  who  took  the  survey,  27.78  percent  responded  “good.”   ○ Of  those  who  took  the  survey,  61.11  percent  responded  “could  be  better.”   ○ Of  those  who  took  the  survey,  5.56  percent  responded  “bad.”   ● Results  from  Strategic  Communication  Program  faculty   ○ Of  those  who  took  the  survey,  14.29  percent  responded  “top  notch.”   ○ Of  those  who  took  the  survey,  57.14  percent  responded  “good.”   ○ Of  those  who  took  the  survey,  28.57  percent  responded  “could  be  better.”   ○ Zero  respondents  ranked  the  program  as  “bad.”  
  • 48.         47         ● Results  from  faculty  not  in  the  Strategic  Communication  program   ○ Zero  respondents  ranked  the  program  as  “top  notch.”   ○ Of  those  who  took  the  survey,  9.09  percent  responded  “good.”     ○ Of  those  who  took  the  survey,  81.82  percent  responded  “could  be  better.”   ○ Of  those  who  took  the  survey,  9.09  percent  responded  “bad.”         2.  How  many  of  the  following  components  of  the  Strategic  Communication  major  have  you  heard   about:  Inside  New  York  or  Inside  Chicago,  Bateman  Case  Study  Competition,  PRISM,  PRSSA?   ● Overall  Results   ○ Of  those  who  took  the  survey,  23.53  percent  responded  “one.”   ○ Of  those  who  took  the  survey,  29.41  percent  responded  “two.”   ○ Of  those  who  took  the  survey,  11.76  percent  responded  “three.”   ○ Of  those  who  took  the  survey,  35.29  percent  responded  “four.”   ○ Zero  respondents  answered  “none.”   ● Results  from  Strategic  Communication  Program  faculty   ○ Of  those  who  took  the  survey,  14.29  percent  responded  “one.”   ○ Of  those  who  took  the  survey,  14.29  percent  responded  “two.”   ○ Zero  respondents  answered  “three”   ○ Of  those  who  took  the  survey,  71.43  percent  responded  “four.”   ○ Zero  respondents  answered  “none.”   ● Results  from  faculty  not  in  the  Strategic  Communication  program   ○ Thirty  percent  responded  “one.”   ○ Forty  percent  responded  “two.”   ○ Twenty  percent  responded  “three.”   ○ Ten  percent  responded  “four.”   ○ Zero  respondents  answered  “none.”  
  • 49.         48               3.  How  would  you  rank  your  awareness  of  the  Strategic  Communication  major?   ● Overall  Results   ○ Of  those  who  took  the  survey,  47.06  percent  responded  “aware.”   ○ Of  those  who  took  the  survey,  47.06  percent  responded  “I  know  that  it  exists,  but   don’t  know  very  much  about  it.”   ○ Of  those  who  took  the  survey,  5.88  percent  responded  “unaware.”   ● Results  from  Strategic  Communication  Program  faculty   ○ Of  those  who  took  the  survey,  85.71  percent  responded  “aware.”   ○ Of  those  who  took  the  survey,  14.29  percent  responded  “I  know  that  it  exists,  but   don’t  know  very  much  about  it.”   ○ Zero  respondents  answered  “unaware.”   ● Results  from  faculty  not  in  the  Strategic  Communication  program   ○ Twenty  percent  responded  “aware.”   ○ Seventy  percent  responded  “I  know  that  it  exists,  but  don’t  know  very  much  about   it.”   ○ Ten  percent  responded  “unaware.”    
  • 50.         49             4.  Would  you  recommend  the  Strategic  Communication  major  to  students  who  are  undeclared  or   unhappy  in  their  current  major?   ● Overall  Results   ○ Of  those  who  took  the  survey,  37.5  percent  responded  “yes.”   ○ Of  those  who  took  the  survey,  56.25  percent  responded  “maybe.”   ○ Of  those  who  took  the  survey,  6.25  percent  responded  “no.”   ● Results  from  Strategic  Communication  Program  faculty   ○ Of  those  who  took  the  survey,  71.43  percent  responded  “yes.”   ○ Of  those  who  took  the  survey,  28.57  percent  responded  “maybe.”   ○ Zero  respondents  answered  “no.”   ● Results  from  faculty  not  in  the  Strategic  Communication  program   ○ Of  those  who  took  the  survey,  11.11  percent  responded  “yes.”   ○ Of  those  who  took  the  survey,  77.78  percent  responded  “maybe.”   ○ Of  those  who  took  the  survey,  11.11  percent  responded  “no.”    
  • 51.         50         5.  What  is  your  opinion  of  the  faculty  within  the  Strategic  Communication  major?   ● Overall  Results   ○ Of  those  who  took  the  survey,  5.88  percent  responded  “in  general,  great  professors   with  extensive  industry  experience.”   ○ Of  those  who  took  the  survey,  11.76  percent  responded  “in  general,  mediocre   professors  with  different  fields  of  expertise.”   ○ Of  those  who  took  the  survey,  52.94  percent  responded  “in  general,  a  mix  of   professors  with  a  variety  of  media  related  experience.”   ○ Of  those  who  took  the  survey,  23.53  percent  responded  “in  general,  great   professors  with  extensive  research  experience.”   ○ Of  those  who  took  the  survey,  5.88  responded  “I  don’t  know  very  much  about  the   professors.”   ● Results  from  Strategic  Communication  Program  faculty   ○ Of  those  who  took  the  survey,  14.29  percent  responded  “in  general,  great   professors  with  extensive  industry  experience.”   ○ Zero  respondents  “in  general,  mediocre  professors  with  different  fields  of   expertise.”   ○ Of  those  who  took  the  survey,  42.86  percent  responded  “in  general,  a  mix  of   professors  with  a  variety  of  media  related  experience.”   ○ Of  those  who  took  the  survey,  42.86  percent  responded  “in  general,  great   professors  with  extensive  research  experience.”   ○ Zero  respondents  answered  “I  don’t  know  very  much  about  the  professors.”   ● Results  from  faculty  not  in  the  Strategic  Communication  program   ○ Zero  respondents  answered  “in  general,  great  professors  with  extensive  industry   experience.”   ○ Twenty  percent  responded  “in  general,  mediocre  professors  with  different  fields  of   expertise.”   ○ Sixty  percent  responded  “in  general,  a  mix  of  professors  with  a  variety  of  media   related  experience.”   ○ Ten  percent  responded  “in  general,  great  professors  with  extensive  research   experience.”   ○ Ten  percent  responded  “I  don’t  know  very  much  about  the  professors.”      
  • 52.         51           Appendix  S:  Department  Head  Personal  Interview   ● Client  Information:   ○ The  interview  took  place  in  a  Miami  University  class  with  the  strategic   communication  department  head,  Bill  Brewer.  The  complete  interview  results  are   below.       ● Client  Information:   ○ The  major  and  department  are  relatively  new  and  are  a  result  of  the  merge  of   media  related  majors  into  one  department.   ○ The  major  has  formally  been  “strategic  communication”  for  approximately  eight   years.     ○ Strategic  communication  often  serves  as  a  fallback  option  for  those  who  don’t  get   into  the  Farmer  School  of  Business.   ○ There  are  1400  majors  in  the  Media,  Journalism  and  Film  department.  800  of  those   are  strategic  communication  majors.     ○ The  faculty  within  the  department  are  research  productive  and  tend  to  have  media   backgrounds  instead  of  public  relations  backgrounds.   ○ The  applied  courses  are  taught  by  people  with  significant  professional  experience.   ○ The  retention  rate  within  the  major  is  very  high,  but  most  students  do  not  enter   Miami  University  as  declared  strategic  communication  majors.   ○ Some  of  the  best  parts  about  the  major  are:  the  PRSSA  chapter,  the  capstones  and   PRISM,  the  Bateman  competition,  scholarships  and  great  faculty.  
  • 53.         52         ● General  Information:   ○ Strategic  communication  majors  end  up  in  a  wide  variety  of  jobs,  while  some   attend  graduate  school  as  well  as  law  school.   ○ What  differentiates  strategic  communication  from  other  majors  is  the  emphasis  on   creating  public  relations  plans  which  gives  students  the  framework  to  attack  any   job  and  quickly  move  up  the  corporate  ladder.   ○ Programs  like  “Inside  New  York”  are  used  for  job  shadowing  and  getting  a  glimpse   of  what  professional  life  in  those  cities  may  be  like.   ○ The  strategic  communication  program  has  existed  for  eight  years  and  branched  off   from  the  mass  communication  programs.     ○ Traditional  business  school  curriculums  don’t  emphasize  critical  thinking  and   receiving  a  well-­‐rounded  education  as  much  as  strategic  communication  does.   ○ Requiring  a  double  major  gives  students  breadth  and  depth.     ● Information  about  the  Challenges:     ○ There  is  a  need  for  greater  visibility  of  the  great  things  that  happen  in  the   department  to  faculty  within  and  outside  of  the  department.   ○ “Public  Relations”  holds  a  negative  connotation.   ○ The  department  doesn’t  need  to  attract  students,  they  need  to  influence  students   to  make  the  correct  choice.     ○ It  is  difficult  to  manage  student  perception  of  the  major.   ○ The  public  relations  field  is  very  competitive  and  the  program  does  not  assist  in   job  searching  as  much  as  the  Farmer  School  of  Business  does,  in  general.     ○ Some  professors  within  the  department  do  not  fully  understand  public  relations   and  often  interpret  it  as  spin  or  media  interpretation.   ○ The  Media,  Journalism  and  Film  department  don’t  emphasize  strategic   communication  as  much  as  other  majors  because  there  are  already  enough  majors.     Appendix  T:  Focus  Group   ● Focus  Group  Script:   ○ Part  One:  Demographic  and  Strategic  Communication  Program-­‐   1. Let’s  start  by  getting  to  know  one  another.  Everyone  go  in  a  circle  and  say   your  name,  year  in  school  and  the  academic  programs  you  are  involved  in.     2. What  made  you  interested  in  pursuing  strategic  communication?  What  made   you  interested  in  pursuing  your  co-­‐major  or  double  minors?   3. Are  there  any  industries  in  particular  you  feel  your  this  program  is  tailored  to?   Would  you  refer  undecided  students  to  the  program  who  are  interested  in   these  fields,  or  do  you  think  Miami  offers  better  programs?  
  • 54.         53         4. In  general,  what  do  you  think  the  reputation  for  the  strategic  communications   program  is  within  the  Miami  University  community?  Do  you  think  it  is   underrated  or  overrated  in  any  way?  Why  do  you  think  this  may  be?     o Part  Two:  Reaching  Students   1. How  do  you  receive  information  from  Miami  University?  For  example,   where  do  you  learn  about  academic  opportunities,  events  on  campus,  etc.?     2. Which  social  media  outlets  do  you  use  the  most?  Would  you  follow  strategic   communication  social  media  accounts?  If  so,  which  outlets  would  you  be  the   most  interested  in  receiving  strategic  communication  information  through?   3. Do  you  read  student  media?  If  so,  which  organizations  have  the  best   content?   4. What  kind  of  academic  related  events  do  you  attend  and  which  do  you   decide  to  skip?  For  example,  do  you  attend  guest  speaker  events  outside  of   class?  Do  you  attend  informational  sessions  for  programs  and  groups  you   are  considering  becoming  involved  in?  What  aspects  of  academic  events   make  you  choose  one  over  another?     Appendix  U:  Content  Analysis   ● The  Miami  University  website  contains  information  for  the  program  as  well  as  the   website  for  the  Department  of  Media,  Journalism  &  Film.   ● The  Miami  University  website  defines  strategic  communication  as,  “strategic   communication  is  the  study  of  how  individuals  and  organizations  use  communication  and   media  to  negotiate  their  role  in  highly  mediated  societies.  Public  relations  is  a  central   aspect  of  strategic  communication  and  involves  the  study  of  how  organizations  influence   opinions  and  the  behavior  of  key  publics  (e.g.,  employees,  consumers,  government,   community,  media)  and  how  they  try  to  respond  and  adapt  to  the  concerns  of  these   publics.  The  curriculum  emphasizes  an  ethical  approach  to  public  relations  and  analyzes   the  impacts  strategic  communication  practices  have  on  societies.”  (what  did  we  get  from   this?)   ● The  Miami  University  website  also  describes  the  coursework  in  the  following  way:   “Students  explore  communication  contexts,  theories,  and  processes  as  a  means  of   understanding  and  critically  analyzing  social  influence.  In  addition,  students  learn  to   evaluate  challenges  and  engage  in  strategic  communication  to  respond  to  them.  This   degree  is  for  those  planning  to  enter  graduate  school  in  communication  and  related   disciplines,  including  law  school,  and/or  to  apply  this  knowledge  to  their  chosen  career   (e.g.,  corporate,  nonprofit,  governmental,  social  issues,  public  relations,  public  affairs,  or   related  areas  that  call  for  a  strong  liberal  arts  background).”      
  • 55.         54         ● The  curriculum  and  major  requirements  are  not  directly  listed  on  the  site.  In  order  to  find   the  curriculum  you  must  click  on  a  separate  bulletin  that  links  to  the  curriculum.   ● Course  descriptions  are  not  available  anywhere  on  the  website.   ● The  website  does  not  state  which  courses  are  required  and  which  are  electives.  (is  this   accurate?)   ● The  faculty  is  listed,  however  the  only  information  about  them  that  is  available  is  their   title  and  their  email.  There  is  no  picture,  nothing  that  says  where  their  office  is,  or  their   office  phone  number.   ● The  five  questions  in  the  FAQ  section  are:     ○ What  are  the  features  of  the  strategic  communication  major?   ○ What  are  the  special  admission  requirements,  if  any?   ○ What  courses  would  I  take?   ○ What  can  I  do  with  this  major?   § “This  degree  is  for  those  planning  to  enter  graduate  school  in   communication  and  related  disciplines,  including  law  school,  and/or  to   apply  this  knowledge  to  their  chosen  career  (e.g.,  corporate,  nonprofit,   governmental,  social  issues,  public  relations,  public  affairs,  or  related  areas   that  call  for  a  strong  liberal  arts  background).”   o Who  can  I  contact  for  more  information?     Appendix  V:  Budget  Information                        
  • 56.         55                                                                                        
  • 57.         56