1. Anthony Miceli
1554 Fetke Drive
Saint Joseph, MI 49085
(269) 830-5100
AnthonyJohnMiceli@gmail.com
Achievements
 More than doubled product liability tenders from $20,000,000 in combined risk value
to $42,000,000 in annual supplier tenders.
 Ability to communicate effectively with both Asian & Latin American suppliers;
conducted numerous conference calls with many South Korean & Singapore based
suppliers, detailing expectations on claim handling.
 Year after year office-wide settlement percentages at or below $0.55 on the dollar.
 Proven ability to foster staff loyalty & motivate direct reports to achieve extremely
high goals; with zero attrition rate year after year.
 Reduced yearly outside appraisal costs from $356,000 to $153,000.
 Ability to achieve & lead a large claims group while handling a personal large loss
pending in excess of $18,000,000; achieving greater than $1,500.000 in subrogation
claim withdrawals per month; through defensive claim handling & due diligence.
 Single point of contact on all large loss claims presented to Whirlpool Corporation;
personally handling all claims in excess of $250,000; absolutely proven large loss
skills.
 Responsible for handling all Canadian litigation presented to Whirlpool Corporation.
 Single point of contact on all general liability and personal injury claims; personally
handling through conclusion and settlement.
 Single Point of Contact for claim related issues for major retailers such as Costco,
Abt, Sears Roebuck, Home Depot, as well as several Canadian based retailers.
 Graduate of Whirlpool University School of Leadership.
 Winner of the 2013 Extraordinary Results Award for driving growth, and delivering
extraordinary results; awarded by Whirlpool Corporation CEO.
 Winner of the 2012 Whirlpool Corporation Achievement Award.

2. EMPLOYMENT:
Whirlpool Corporation
Claims Manager Jan 2009 – Present
Currently manage the Whirlpool Dispute Resolution Operations Claims Department with a
large group of direct report adjusters & supervisors. Responsibilities include managing
greater than fourteen thousand annual product liability claims with worldwide
exposure. Well versed in managing all aspects of product liability claims as well as
international product recalls. Responsible for in-depth data reporting and “deep dive”
analysis of potential product defects, with added responsibility of keeping engineering staff
apprised of all product issues. Data analysis feedback responsibilities to the procurement &
engineering division. Keep all apprised of more favorable suppliers with a better
indemnification track record. Responsible for all aspects of employee management.
Responsible for hiring, developing, reviewing and training new hires.
Cannon Cochran Management Services
Liability Supervisor 2007-2008
Manage municipality litigation unit, as well as Chicago Public Schools liability unit. Bulk of
pending consisted of federal court filings, in addition to false arrest and malicious prosecution
federal litigation with various tort immunity defenses. Responsible for recognizing willful
and wanton standard of conduct. Handle lawsuits involving government officials and
litigation resulting from high speed emergency vehicle pursuits. Responsible for drafting
detailed reservation of rights letters and coverage opinion reviews
State Farm Fire and Casualty Company
Senior Fire Claim Examiner 2004-2006
Accountable for investigating, evaluating and settling complex multi-line claims. Heavy
concentration in coverage question claims. Bulk of pending consists of complex litigated
files. Complete scene investigations and property inspections to determine liability. Draft
reservation of rights letters and Non-Waiver Agreements. Successful track record with trial
results and binding arbitrations. Complete detailed coverage opinion memos.
Ohio Casualty Group
Liability Supervisor 1999-2004
Manage a unit of six liability adjusters. Responsible for reviewing and approving liability
files prior to settlement. Responsible for organizing and conducting injury training seminars.
Manage injury software program. Design and maintain various statistical databases.
Complete numerous audits as part of a traveling audit team. Manage an inventory of complex
general liability, contractor and auto liability litigated files. Responsible for managing all
issues pertinent to litigated files. Direct defense counsel as to strategy and maintained control
over the defense action plan.
EDUCATION: Loyola University of Chicago, B.A; History