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USING TODAYS TOOLS TO GET
LINKED
M317 MARCH 2, 2015 3:45-
5:15 PM
Eric Ly, CEO Presdo &
Co-Founder of LinkedIN
Ann Windham, CEO
Imagine Xhibits, Inc.
ABOUT INSTRUCTORS-
ERIC LY
Eric Ly is a successful entrepreneur from Silicon Valley, where he is
Founder
and CEO of Presdo. Presdo provides a platform that connects
exhibitors and attendees and attendees to attendees for business
opportunities. Eric is most
well known as co-founder at LinkedIn, where he helped achieve a
quickly
growing user base now reaching more than 300 million and
enabled the
company to reach profitability.
Connect with Eric Ly:
ABOUT INSTRUCTORS- ANN
WINDHAM
Ann Windham is the CEO of Imagine Xhibits & Events. Ann
and her companies have managed logistics for 4000+ trade
shows/events per year, for 10+ yrs. She has done live
speaking & webinars to over 5000 professionals and
published articles for over 60M readers. Ann has also been
featured on live radio national talk shows as expert on
technology for event marketing & management. She
produces a trade show to help train Event Professionals
called TS Tech Summit.
E: Ann@imaginexhibits.com
P: 972.238.0635
C: 214.727.9725
T: @AnnImagineX
L: wwwLinkedin.com/AnnWindham
COURSE OVERVIEW
 Hear first hand how LinkedIn got started & how platforms like LinkedIn and
other social media technologies can be applied specifically to the events
industry.
 Hear about the evolution of technology & what to expect for the meeting
industry in the next five years.
 Increase ROI of your events with today's tech tools including: mobile apps,
social media, and matchmaking.
 LinkedIn is the top social network for professionals & offers several ways to
build both your personal brand & your business reputation.
 This interactive class will show you areas on LinkedIn for branding and
traffic including your personal profile, groups, answers, and company
pages.
ESSENTIAL LEARNING
COMPONENTS:
ELC #1:
Learn the history behind Linked-In from the co-
founder himself, Eric Ly. Understand why Linked-
In was originally developed.
ELC #2:
Introduction to LinkedIN
ELC #3:
Take a look at the effective components of a
Linked-In personal profile.
ESSENTIAL LEARNING
COMPONENTS CONT
ELC #4:
Company Linked-In profiles are set up
uniquely. Learn More about Effective
Company Pages and Showcase Pages.
ELC #5:
Learn about Getting LinkedIN with
Networking, adding Connections and
Joining Groups.
ELC CONT.’
ELC #6:
Learn the Advantages and How Tos to Create
Your Own Group for Events, Trade Shows,
Associations
ELC#7:
Understand the impact of social media to
events. Social media plays important roles in
every stage of trade show marketing before,
during and after the show.
ELC #8:
Learn how to integrate LinkedIn into your
event campaigns.
ELC CONT.’
ELC #9:
Learn how to use tools at show site for
interaction, networking, gamification and learn
effective ways to communicate with new leads
before, during and after the show
ELC #10:
Learn how to identify prospects buying habits
and event preferences to better conform an
event for attendees.
ELC #11:
Learn how to use social media tools to promote
your event. Increase attendance through social
media and crowd peer pressure. Help establish
relationships through pre-show, at-show and
ELC #12:
Learn how to incorporate other tools with
LinkedIn for automation and efficiency
ELC # 13:
Create a Social Media Plan for your events.
Attendees will apply knowledge learned during
the event to prepare their social media
strategies. Specific course of action will be
identified in each stage of a trade show (before,
during and after the show/event)
ELC CONT.’
ELC #1 HISTORY OF LINKEDIN
LinkedIn to get Hooked
Up?
The dating site
LinkedIn
Interview with Eric Ly
ELC #2 INTRODUCTION TO
LINKEDIN
300 million+ members | More than 200 Countries|
1 out of 2 professionals on the planet is now on linkedIn
Manage your professional identity. Build and engage with
your professional network. Access knowledge, insights
and opportunities.
ELC#2 LINKEDIN GETTING
STARTEDIn order to use LinkedIn- you must join LinkedIn and
create a personal Profile
Then your Company wants to join LinkedIn and create a
company page/profile
Event Pages were discontinued on LinkedIn but your
company can create a show case page about your event
and share with groups and members
LinkedIn is about getting Linked and Networking so Join
Groups of Interest, Create Groups. You will Learn how in
this session.
LinkedIn is perfect for events before, during and after
events. We will talk about objectives, strategies, Social
media Plan along with implementation, and important
tools for automation and interaction.
ELC #3 PERSONAL PROFILE
Understand that the personal profile is
a brand and will be used in all stages
of a career.
What is your Brand? Think of
adjectives that describe your brand.
What should that look like. What tools
can you use to help convey that
consistency?
A LinkedIn profile is like a resume.
Past education work experience, skills,
current work position, profile picture,
ELC #3 PERSONAL PROFILE
CONT’Step 1: Pick an audience.
We can’t control who visits our profiles, but we also can’t be all things to all people. So who’s most
important? What group do you really want to impress? Write down who this group is. Then, picture one
representative from the group. Give the person a name. Write that name down. You’re going to write
for him (or her).
Step 2: Decide on a goal.
What do you want that person to know about you? Write down exactly what impression you want that
person to have of you after he or she visits your profile.
These two steps have just established the context for your LinkedIn profile. With these answers, those
open ended text fields will start to feel more concrete—in a good way.
Step 3: In a few words, write down what you do, from the perspective of
the person you’re writing for.
That person may use different language than you would use, and that’s OK. You’re not writing this for
yourself, you’re writing for them. And by the way, you just created your headline.
Step 4: Imagine the person you’re writing for seeing what you do and
saying, “Oh, interesting! Tell me more.”
Picture yourself answering the question at a networking event, and write down what you’d want to say:
Repeat what you do, only with a touch more detail. Add a sentence or two that shows why you’re good
(this could include a short anecdote, a list of companies you’ve worked with, or results you’ve
achieved). Close with a sentence that makes you approachable. You just wrote your summary.
Step 5: Repeat Step 4 for previous jobs and educational
experiences.
ELC# 3 PERSONAL PROFILE
ELC#3 PERSONAL PROFILE
Take a look at the effective
components of a LinkedIn personal
profile
Components of an effective LinkedIn profile include:
 Background- customize to stand out and reflect your
brand
 Picture- Not an Instagram
 Headline- People see Picture and Headline First MOST
IMPORTANT
 SEO Optimization KEY WORDS so profile can be searchable
 Summary- “About US” section
 Profile URL
 Recommendations
 Contact Information
 History
 Public or Private?
*Appendix Pages 83-86 will show you How
ELC #4 LINKEDIN COMPANY
PROFILECompany Linked-In profiles are set up uniquely
Understand how to incorporate logos and how to manage your
Linked-In profile
Settings are unique
Incorporate logo
Link employees
Invite clients and vendors to like page
Advantages:
Easy way to send notifications
We can create Show Cases under company page for events
•Home: Provides a friendly introduction to your business. It's a
place where companies can start spreading their message and
engaging with members. Members will see:
• A high-level overview of the business.
• Company updates on topics ranging from announcements
to product releases to industry news. Companies can
target their updates * so they're only shown to specific
audiences.
• Friends & colleagues who are connected to the business.
•Careers: This tab is a way for companies to interact with
millions of passive and active job seekers on LinkedIn. The
Careers tab requires a paid subscription by the company.
•Analytics: Provides metrics and trends about the Company
Page. Data is consolidated into specific sections: Updates,
Followers, and Visitors.
Note: Analytics are only visible to administrators of the
ELC#4 COMPANY PAGE-
SHOWCASE PAGE
Showcase Pages let you extend your Company
Page presence to additional aspects of your
business, and offer many of the same features as
Company Pages. However, there are some
differences with Showcase Pages due to their
different purposes.
Key features of a Showcase Page:
•Distinct design includes a larger hero image with
a Two-column feed design to highlight the most
relevant content.
•Attract a distinct set of followers to a dedicated
page.
•Deliver updates directly in the feed of your
followers across mobile, tablet, and desktop.
Features for both Showcase Pages and Company Pages:
•Analytics - Note: Showcase Page analytics and Company Page analytics
are calculated separately.
•Sponsor updates from the page
•Feature groups on the page
•Managing content through social media management
•Appear in search results for searches and Ads business
accounts on LinkedIn
•Following - Followers and follower counts are not shared
between Showcase Pages and Company Pages. Followers can
choose to follow as many pages they'd like. Followers from the
parent Company Page cannot be migrated or carried over to a
Showcase Page.
Only available for Company Pages:
•Associating employee profile with a company
•Associating job posting with a company
•Career Pages - Showcase Pages don't have Career Pages. The
Career Page for the Company Page is a great channel to
showcase your employment brand and culture. This page has a
variety of targeting capabilities that allow you to promote the
right opportunities to the right audience. If you still need a
Career Page that is distinct from your parent company’s
Careers Page, then we recommend you create a Company Page
for this part of your business.
ELC#4 HP- SHOWCASE PAGE
EXAMPLE
SHOWCASE PAGE EVENT
ELC#5 JOINING GROUPS
Join various groups that align with your interests and
participate in discussions. Having a group in common
with another LinkedIn user is one way you can invite
others into your network. Each group discussion contains
its own job listings
ELC#5 ADDING
CONNECTIONS:
ELC#5 ADDING
CONNECTIONS:
Why?
Create a Group where people with the same goals,
challenges can network with peers.
Event groups are great to keep momentum all year
Invite Peers
Get Spekaers and Members to Post
70% Content
Only Post updates or group messages 1 or 2 X a month
How? See Appendix 81-85
ELC#6 CREATE GROUP
1. Create the group
What's in a name If you haven’t already, create a group for your
event. This is particularly useful for new events to help build brand
awareness and credibility. Stepping away from an event mind frame
when doing this will bring you closer to those you want to reach.
How? By making sure the name is relevant you will improve your
searchability in LinkedIn and relevance to your audience.
For example, if your event is called ‘PROMob’ and it is targeted
towards mobile marketing professionals in e-commerce, it is better
give the group and its description a name that reflect this and will
attract your target audience. An example would be ‘Mobile
Marketing e-Commerce Group’.
SEO friendly keywords = bonus points!
ELC#6 CREATE A GROUP
EXCERPT FORM BLOG BY Hanna
Leerink.
2. Build your members
One of the best places to start building your members is inviting
your current database contacts to join. Here is a useful tutorial
on How to send invites to join a LinkedIn Group (thanks
LinkedIn!). Send your friendlies such as current and past
delegates, media partners, speakers and sponsors the link to
join your group, too. For the friendies that are big influencers,
encourage their participation in LinkedIn discussions.
Remember to list the benefits of joining the group and how it is
relevant to your audience. One example could be using the
‘Richard Branson’ equivalent of your industry: “Participate in
exclusive debates from industry leaders such as X, X and X“.
Promote your LinkedIn group as part of an integrated marketing
campaign. Include the LinkedIn logo and group url on your
website, press releases, brochures, e-mails, banners and e-mail
signatures. Do the same for any external partners you work with.
3. Content
Aim to post around 70% on content, and 30% on the event
itself. By building credibility and demonstrating your
knowledge about the industry, you’ll represent a brand that
people can expect good quality information from, and
therefore will be more likely to invest in your event.
Ideas for content include:
◦Industry topics
◦Debates and themes linked into your event agenda
◦Who’s speaking / attending / discounts / link to agenda / link
to registration
Include trackable URLs to your website and landing pages to
drive traffic, generate leads and encourage registrations.
Google Analytics is a great tool to help you spot what kind of
posts create spikes in traffic – keep an eye on what works and
drop what doesn’t so you can make the best use of your time
4. Share your content in relevant, related groups
You can share the discussions and announcements from your own event
group with other relevant groups. The quickest way to do this is to a
status update on your own profile – make sure you include a url to your
event website – and click ‘share’.
5. Make your Group an Open Group
This enables prospective members to take a peek at the conversations
going on. It also helps with boost your SEO ranking with discussions
picked up by Google. For more information-sensitive or exclusive
groups, you may want to keep them ‘Members-Only’.
6. Direct e-mails
Advantage- Group Managers can direct email group member even if they are
not personally connected. Can send group message all at once pertinent to
group about event.
Limit to once or 2 X month.
A particularly useful tactic is to reward people for being a
member of your group by offering a free gift in the form of a
link to a whitepaper (which in turn drives traffic to your
website), or 10% discount on a show pass.
Be clear and specific with any offer for who, when, expiration
and any exceptions. This is even more important for groups
with a large membership.
The results
Be patient – it can take several days or weeks for you to start seeing
tangible results so give yourself enough time out from the event to
start your LinkedIn group activities. Revisit point 1 by asking
yourself if what you’re doing supports the overall objective.
ELC #7 SOCIAL MEDIA PLAYS IMPORTANT
ROLES IN EVERY STAGE OF TRADE SHOW
MARKETING. BEFORE, DURING AND AFTER
THE SHOW
Before the Show:
Create an event Linked-In Page (Twitter
& Facebook)
Create a Groups for your Event
Why? How? Advantages?
#7: Before: Promote your event on your
LinkedIn Company Page
If you have a LinkedIn Company Page for
your business, you can now add status
updates that will be visible to your
Company Page followers. Review this
recent article for more information on how
to leverage the new LinkedIn Company
Pages to grow your business.
ELC #7 USING SOCIAL MEDIA
BEFORE: PROMOTE EVENT
#1: Promote your event on LinkedIn, Twitter and Facebook
On your LinkedIn Events Page, you will have the ability to grab a link to
the page and promote it on LinkedIn, Twitter and Facebook. Always
promote your event by stating the primary benefit that your target
audience can expect to receive from attending the event! How is it going
to help them grow their business or be more successful?
Encourage attendees and non-attendees alike to also promote the event
for you. Simply stating something like, “Please help us spread the word”
can go a long way in social media promotion efforts!
Grab your LinkedIn Event link and share it on social networks.
#2: Promote your event weekly in relevant LinkedIn groups
I ran a LinkedIn event several months ago and primarily focused my
promotional activities on highly relevant LinkedIn groups. These are the
places where clusters of professionals hang out together and discuss
mutual topics of interest. It is the perfect place to promote events that
may be of interest to those members.
I would recommend promoting your event weekly until there is a day or
so left to register, and also promote it at that time, offering one last
opportunity to sign up. People tend to act when time is running out!
If members are receiving weekly or daily digests from their LinkedIn
groups, your event will show as a current discussion!
#7 BEFORE: SEND
PERSONALIZED INVITES TO
YOUR CONNECTIONS.YOU CAN SEND A DIRECT MESSAGE ABOUT YOURR EVENT TO ANY OF
YOUR CONNECTIONS. THIS IS A GREAT WAY TO GET THE EVENT DIRECTLY
IN FRONT OF ATTENDEES WHO MAY BE INTERESTED IN ATTENDING WITH
A PERSONALIZED MESSAGE. 1 Click Connections 2) Click KEEP IN TOUCH
3) Select who to send Message 4) type personal message with invite & link
lm event link
ELC#7 SOCIAL MEDIA DURING
EVENT
Twitter handle –Create Twitter Handle for Event and Tie to Registraion
Connect your Twitter handle to your registration system
such that it tweets out a message like “I just registered for the SAP
WorldTour. Will I see you there? [add URL]“. To drive attendance
Also distribute discount codes, tickets and early birds .Make sure you
include a field in which attendees can enter their Twitter handles on
your registration page. You may also want to include a checkmark box
that gives you permission to promote their attendance. Then you can
connect with them, retweet their tweets and publicly thank them for
registering for your event.
Facebook
Facebook can be used for your event from adding photos, to inviting
guests, to collecting RSVPs, the site makes it easy to get people
together for your event. You can also link the Facebook page of the
event to your Twitter handle, to attract more traffic to your page.
Make sure you engage with your fans! Post real-time updates and
answer posted questions, tag pictures and encourage attendees to
vote by “liking” the best wall posts and offering a Facebook-only
discount for Facebook “likers”. After the event, you can provide an
event recap with photos and video. Thank people for participating,
collect feedback by posting “Questions” or a survey link, and invite
them to stay connected by subscribing to your company’s blog or e-
newsletter.
ELC#7 SOCIAL MEDIA DURING
EVENT
RSVP your event on LinkedIn
Once you’ve done that, you can point out whether you are presenting,
exhibiting, attending or organizing the event. Communicate the
LinkedIn RSVP Page and encourage people to ”RSVP” so their networks
know. Start up a discussion asking for input/feedback on your event
and add a link To your event. The great thing about using social tools
like LinkedIn is that word spreads quickly – even to people you’re not
connected with.
Encourage people to share via Foursquare
Via the check ins, you can see which areas of your event are most
popular and lets attendees find each other and meet easily. When users
check-in to locations, they earn points. These points can be converted
into for instance discounts for other upcoming events. Or reward the
first person who checks-in. Another possibility is to use Foursquare
badges. Although this won’t be an option for most events, it’s
definitely worth looking into. Be imaginative in your approach, think
about how attendees would earn their badge or what the badge entitles
them to.Whatever you choose make sure you announce it well
beforehand to maximize the buzz!
ELC#7 SOCIAL MEDIA DURING EVENT
Video and Audio Materials to Drive Awareness
Creating a video of your best presentations is a great way to build awareness of your
event, and a way to give your sales team something to talk about when calling up
prospects. It’s also a great way to help prospects realize what they can expect when
coming to your event. Consider the difference between a printed brochure with a
bunch of heads on it versus a series of video posts that show highlights or the entire
presentation of presenters.
Monitoring the conversation around your event is critical
Tweetdeck for instance makes this simple by allowing you to monitor several
keywords, hastags, and people at once. You can also set up Tweetdeck on large
format monitors for attendees to see what content is buzzing in the twitterverse
while they’re at your event.
As said there are lots of ways that social media tools can add to the
experience. Events extended by social media get talked about more, get
more coverage and get more exposure. If done right, your event can
become a global experience
Read more at http://www.business2community.com/social-media/how-to-use-
social-media-during-events-059698#XwIXQM2CLeYE4Jio.99
ELC#7 SOCIAL MEDIA AFTER
THE EVENT-
8 STEPSAFTER A CONFERENCE ADD YOUR FACE TO FACE CONNECTION INTO
YOUR SOCIAL MEDIA PLATFFORM TO STAY IN TOUCH
1. Sort Through Your Cards And The People You Met
Hopefully, every card you got was a person you owned a moment with,
or had a meaningful exchange with. I like to write a word or two or note
on the card to remind me of what we exchanged.
2. Review All The Sessions You Attended
Take the program and review all the sessions you attended and what
was presented. Add notes to the notes you actually took during the
session while reviewing it.
3. Review All The Notes You Took
Go through all your notes and highlight the key ideas from the speakers
and that you wrote down.
4. Review The Handouts And Information You Got
Take the time to review all the handouts, leave behinds, worksheets,
post cards you took home with you. Take advantage of any incentives
offered to you by the speakers and conference presenters.
ELC#7 AFTER THE EVENT
5. Prioritize And Define Who To Follow Up With And Why
Although we gather cards at these events, prioritizing the warm connections
and ones that make the most sense to follow up on should be followed up on
first. Qualify why, and be specific about what you will follow up with them
about.
6. Draft A Customized Follow-Up Letter To Each Group
Divide your connections into groups and customize a follow-up letter to them,
that makes sense and is appropriate for why you should continue. Being
thoughtful about this to them will make a big difference.
7. Invite Them To follow Up On Social Media
This is the bridge that can help you get into people’s communities, stream,
conversations and get you started in building commonality. Use LinkedIn as a
starting point, add Twitter and then if appropriate Facebook. Comment on
their blog, or invite them to yours.
8. Create A 30-Day Follow-Up Plan
Make a 30-day plan for each person or group of contacts that you would like
to develop a relationship with. Be consistent, and interact as regularly as
possible. Show up and be a part of the conversation.
Relationships don’t happen in a week!
Work through these eight steps immediately. The timeliness of follow-up is
critical. You will want to get back to people while you are both fresh in each
other’s minds.
Here are some tips for how events can use LinkedIn as a part of
their promotion plan.
1. Create an event page {EventBrite, Company page, Website,
Presdo etc}
This means that anyone can see who is coming, which can
create social pressure for others to attend your event. You can
also invite people to an event on LinkedIn, and they can invite
others. This can create social spread.
2. Status Update
Post your event as a status update, and ask other organizers to
do the same. You can also update your status to reflect
announcements or promotions. These will help your contacts
to learn more about your event and get them excited.
3. Post in Group Discussions
Find groups that would naturally be interested in your event or
meeting. You can search groups to find the most relevant
ones. Start a discussion about something that pertains to your
event. Like, “As a Industry Professional, what are you most
interested in learning about at a conference?” or “What topics
do you think are most likely to drive your business in 2016? We
ELC#8 LINKEDIN FOR EVENTS
4. Promotions in Groups
Groups in LinkedIn also allow you to post free promotions.
Post your event (and sponsorship opportunities) in the
promotion section of groups that your target audience
participates in.
5. Let your mobile app manage
communications
Let your mobile app and event software help manage social
media campaign
6. Get Your Speakers Involved
Most professional speakers are active on LinkedIn, and
their audience should be interested in your event. Ask
your speakers to update their status with their
participation in the event and to post about it in groups
that it might be relevant to.
ELC#8 LINKEDIN FOR EVENTS
7. Ask Sponsors and Exhibitors to Promote
Many sponsors and exhibitors will also ready be active
on
LinkedIn. Much like speakers, you can ask your
sponsors and
exhibitors to promote the event through their
LinkedIn connections.
8. Company Pages can be created for an Event
Make sure that your event has a company page set up.
These are quick and easy to create and they give
people a place to find more information about your
organization. It also boosts the credibility of your
event.
9. Company Show Case Page
ELC#8 USING LINKEDIN FOR
YOUR EVENTS10. Create a Group
Depending on the size of your event and whether or not participants are
already active on LinkedIn, creating a group can be a great way to connect
people from your event and continue to build their interest for next year.
It is also a great place to share updates and announcements.
11. Finding Sponsors
If you are looking for sponsors for your event (which many of us are),
LinkedIn can help you find the right person at the companies that you are
trying to target. LinkedIn allows you to search for people with specific job
titles at specific organizations. This allows you to connect with the right
person when making calls for sponsors.
12. Getting Feedback
In the section under discussions in groups I talked about asking questions
to build publicity. Questions are also a great way to get real and useful
feedback. You can ask questions about the timing of the event, format,
ELC#8 LINKEDIN FOR YOUR
EVENTS CONT’
13. Finding Speakers
If you are looking for great speakers for your event, why not turn to
social media to find them by asking your prospects or attendees?
You can also qualify your candidates by looking at their LinkedIn
profiles.
14. Advertising
LinkedIn also allows conferences and events (and anyone for that
matter) to advertise. These ads can be targeted based on
information in the profiles of the people that you want to see your
ad. While you will pay over $2.00 per click, if the ads are reaching
the right people and converting it might be worthwhile.
15. Prospecting Attendees
If you have a sales team to contact possible attendees, LinkedIn
can be a great prospecting tool. You can search by attendees who
are group members of other conferences, or based on information
in their profile. This can be followed up with contact from a sales
rep, or a message on LinkedIn.
16. A Word of Caution
When using these techniques on LinkedIn, be careful that you are not
spamming people or
groups. LinkedIn has strict policies about sending unsolicited messages, and
you don’t want to
ELC#9 TOOLS FOR A LINKEDIN
MULTIPLIER/MOBILE APP
Accessories that work with LinkedIn
Mobile Apps and cloud based applications can allow
you to get more benefits from your Linked-In Network
Survey
Understand Preferences
Group Communications
Appointment Setting
PRESDO
“LinkedIn for
Conferences”
LinkedIn profiles
Private messaging
between users
Event guide
PEER NETWORKING
Learn how to use social media tools to promote your
event. Increase attendance through social media and
crowd peer pressure. Help establish relationships
through pre-show, at-show and post show networking.
NETWORKING
Recommendations on
Who to Meet
Who you know
Similar interests
LEAD GENERATION
Customized leads
for each
exhibitor/sponsor
are generated in
real-time based on
“big data” (profile
interests and user
activity with the
app).
SOCIAL INVITATIONS
Users can share and
invite contacts in their
social networks
(LinkedIn, Facebook,
Twitter) to your event.
Conversions are tracked
and reported.
Invitations customized
for exhibitors/sponsors
vs. attendees.
SHOULD TEAM BUILDING
ACTIVITY BE GOLF OR DEEP
SEA FISHING?
ELC# 10:
Learn how to identify prospects buying habits
and event preferences to better conform an
event for attendees. Presdo Mobile App helps
you identify the demographics and
preferences of attendees. This can make or
break your conference.
`ELC# 10: Learn about Attendees Preferences
ELC#11 DEVELOPING YOUR SHOW
STRATEGIES FOR GETTING LINKED AT
EVENTS
Outline your show goals and strategies
Set a schedule on calendar
Set Goals
Measure Analytics
Use Curator like Scoopit
Use Automation like Hoot Suite
Incorporate Cross platforms Twitter, Facebook,
Instagram and Linkedin, Four Square, others?
Content Rich
Measure Results
ELC#11 SOCIAL MEDIA-
CONTENT IS KING
Focus on the right content
If you produce content that doesn’t get you results, you’re wasting time
and effort. So think about what kind of content will get you the best
results.
a). Content that is optimized for a relevant search term that will drive
you relevant, ongoing traffic – If you write a piece of content that
doesn’t rank on Google then it will probably be forgotten about pretty
quickly. There are some posts on this site that get thousands of
visitors every month: they were posts that were well worth writing. So,
optimize your content – check out this SEO Checklist to find out where
to start.
b). Write content that your competitor gets traffic on – SEMRush is a
cool tool that we use on a regular basis. This will show you the top
keyword terms that your competitor gets traffic on. Why not write
some of this content and take your competitor’s traffic?
c). Write content that gets shared like crazy – There are some types of
content that do very well. For example, infographics are very popular
and will typically generate you a lot of shares, links, comments, and
attention. So consider the variety of content, as some will give you
more benefit than others. Read this post on tools for creating your
own infographic.
ELC#12
Use Curation Tools
You need to find the content that is really relevant to you,
so wasting time on reading random content is not going to
help. Fortunately, there are some great content curation
tools that will help you identify the best content and will
help you share the content. For example:
a). Triberr – You join a ‘tribe’, which consists of people you
respect who write content that is relevant to your
business. This means you get lots of good content that you
can easily share with your audience.
b). Swayy – This helps you find content you’re interested in
based on the topics you select,what the community finds
popular or the things that are trending in your circles.
c). Scoopit - Scoopit is a community of people finding and
sharing content. You find great content and add it to
appropriate boards. If you find people there who are good
at curating content relevant to your audience, follow them
and save yourself a ton of time!
ELC #13 SOCIAL MEDIA STRATEGY
PLAN TEMPLATE
1. Objectives
Describe your organization’s objectives for your social
media plan using SMART (Specific, Measurable,
Attainable, Relevant, and Timely) strategy. Social Strategy
Objectives:
Please describe your social strategy:
Engagement Promoting Social Content Network Building
ELC#13 CREATE A SOCIAL
MEDIA PLAN
Tool Selection and Techniques
Describe the specific tools you’ll be using to implement
your social media strategy. Why did you select to use these
tools?
LinkedIN
Mobile App
Facebook
Twitter
Blog
YouTube, Instagram, Four Square, etc.
ELC#13 CREATE A SOCIAL
MEDIA PLAN
During Event:
Social Interview attendees, customers, speakers, influencers for
blog and social content
Facebook X posts per day X photos posted per day
Twitter X tweets per day Tweet out presentations at the start of
each session (if you have a session) X influencer and partner tweets
per day Monitor event hashtag and company mentions Retweet and
reply back to interesting points and questions from attendees
Encourage employees who are attending the event to engage by
posting updates, photos, and retweeting as well
Google+ X posts per day Monitor hashtag and company mentions
Host live Google+ hangout
LinkedIn X posts per day Monitor LinkedIn groups for event
relevant content
Live Blogging X posts per day live from the event
ELC#13 POST EVENT
STRATEGY
Post Event content assessment: videos
uploaded to YouTube, photos posted to Flickr
Measure the buzz with www.hashtracking.com
Sum up the best tweets with www.storify.com
Blog Wrap up blog post about event X blogs
summarizing individual sessions and offering
slides
Social Networks Connect with and thank
influencers Promote follow-up materials
ELC #13 SOCIAL MEDIA STRATEGY
PLAN TEMPLATE
Complete your Own Marketing Strategy - Handout
ELC#13 SOCIAL MEDIA
STRATEGY
Questions to Ask Your Team: What is our LinkedIn
content marketing strategy? How are we incorporating
content marketing sources of engagement into our mix?
Who is in charge of leading these efforts? How will we
determine what content to share and maintain an
always-on content calendar for our Company Page?
What’s our strategy for determining the right content to
promote to our audience? What 3-5 internal subject
matter experts can we work with to publish content on
LinkedIn? Company Updates Sponsored Updates
Publishing Platform Employees Groups How will we
empower our employees to share our content and
broaden reach? How are we leveraging LinkedIn Groups
to drive meaningful discussions with our audience?
Appendix
ELC#3 LINKEDIN PERSONAL
PROFILE
Customize Your Profile URL
By default, your LinkedIn profile URL will consist of
random alphanumerical characters. However, you can
elect to have a customized profile URL by going to
Settings > Edit Public Profile > Customize Your Public
Profile URL.
ELC#3 PERSONAL PROFILE-
ADD COMPANY LOGO
If you select a company from the type-ahead menu when
adding a position to your profile, the logo from that
company’s page on LinkedIn will display next to the
position listed on your profile. If your company doesn’t
have a company page on LinkedIn, no logo will be
shown.
If a page is created for your company after you’ve
created your position, you must edit your position and
select the company from the dropdown list in order to
display the logo. Learn more about creating company
pages
ELC#3 PERSONAL PROFILE -
PRIVACYHow to Control What's Visible to the Public
1.Log into LinkedIn.
2.Hover over Profile with your mouse or pointer on LinkedIn's main
menu bar at the top of the page and select Edit Profile.
3.Scroll down the page to Public Profile where you'll see your existing
URL and an Edit link to the right (see image). Click this Edit link.
4.The Public Profile page opens. After the top section, you'll see the
main area, which is marked Public Profile.
5.To disallow the public from seeing any part of your LinkedIn profile
(not recommended), click None. Otherwise, be sure Full View is
checked.
Once Full View is selected, Basics is also selected and you cannot
deselect it. Basics include only your name, industry, location and
number of recommendations.
Check all of the other areas you are willing to display to the public. If
there's nothing in your LinkedIn profile you want to hide from the
public, you can check all of the boxes.
6.Click the Save Changes at the bottom of the page when you're done.
7.To see what your profile now looks like to the public, click the View
My Public Profile as others see it link.
This article is part of The Ultimate Guide to LinkedIn.
To add a Company Page:
1.Move your cursor over Interests at the top
of your homepage and select Companies.
2.Click Create in the Create a Company
Page box on the right.
3.Enter your company's official name and
your work email address.
4.Click Continue and enter your company
information.
ELC#4 CREATING A COMPANY
PAGE
A Company Page helps others learn more about your
business, brand, products and services, and job
opportunities. You can create one from the Add a
Company page. (Ref:
https://www.linkedin.com/company/add/show)
Note: Before starting, you must own a personal LinkedIn
profile set up with your true first and last name.
https://help.linkedin.com/app/answers/global/id/28422
/ft/eng
Also, make sure you meet our requirements to add a
Company Page and that your current company doesn't
already have one.
https://help.linkedin.com/app/answers/global/id/1594/f
t/eng
Add Company Page con’t.
• If the work email address you provide is an
unconfirmed email address on your
LinkedIn account, a message will be sent
to that address. Follow the instructions in
the message to confirm your email
address, and then use the instructions
above to add the Company Page.
• A red error message may appear if you
have problems adding a Company Page.
ELC #4 COMPANY PAGE-
DONE RIGHT
Case Study
19 Hewlett-Packard’s LinkedIn
Company Page serves as a great
example of the balance between
internal content and curated third party
content. While much of the social
messaging on the Company Page points
to HP domains, the company isn’t afraid
to give credit to outside content on
their channels.
ELC#4 COMPANY PAGE- HP
ELC#4 COMPANY PAGE-
HP CAREERS TAB
ELC#4 SETTING UP COMPANY
PAGEStep 1: Establish a company presence
Before you build your follower community, it’s important to lay the groundwork of a great
Company Page—your company’s home on LinkedIn. Here’s how to get started.
Showcase Products & Services
We’ve found that marketers who build out their free Products & Services Page tend to have
twice as many company followers. Located as a tab within your main Company Page, Products &
Services allows you to showcase everything your company does best and, most importantly,
gives members a compelling reason to follow you.
Craft a compelling story
Provide a great narrative Click the “Admin tools” button in the upper right of the page to edit
your company description, specialties, industry, website, and more. Use rich, descriptive
language that helps readers understand your vision, purpose, and the value you offer. What
makes you unique? Make sure the spirit of that story lives within all the content and
conversations you publish on LinkedIn.
Include a description, 1-2 paragraphs long Company Pages are very SEO-friendly, and your
description and company name are prominent data for search engines. Google search engine
results pages show previews of your page text (up to 156 characters in length), so be sure your
description leads with powerful sentences.
Insert high-value keywords Our search bar also lets members search for companies by keyword
directly from any LinkedIn page. You can help your target audience find you by including
targeted keywords that describe your business, expertise, and industry focus in each Company
Page field.
Connect members with solutions After you’ve added products to your page, you can design
multiple configurations based on one or two of the following criteria: members’ geography,
company size, seniority, job function, or industry. With this feature, you can select to feature
relevant products to a specific audience.
Go beyond products You can link to just about anything on your LinkedIn Company and
Products & Services pages. Give members a reason to follow you by directing them to white
papers, case studies or how-to content. Rotate this content regularly.
Tell a story through video Video is a proven method for increasing engagement on a site. If
your company has a YouTube channel, embed product or customer testimonial videos that tell
a compelling narrative about the value you offer.
ELC#4 SETTING UP COMPANY
PAGE CONT’.
• A preview of your Company Page is not
available. When you publish the page, it is
live on website.
• Note: To publish your Company Page you
must include a company description (250-
2000 characters including spaces), and
company website URL.
How To Send A targeted update
from Company Page
Note: Must be Company Page administrator.
• In the Share an update box on the Company Page Home
tab, click the Share with menu and select Targeted
audience.
• Select the specific audience you want to share this
update with.
• At the bottom of the box, select either employees and
non-employees or non-employees only.
• Click Select.
• Click Share.
Ref: LinkedIn Help/ inkedin.com/companies
Tailor your content to specific audiences
What resonates most with followers? Content that’s customized to their professional
interests. With LinkedIn’s Targeted Status Updates, you can reach distinct follower
segments with content they’re likely to find interesting.
When you write an update, you’ll notice a feature that lets you share it either with “all
followers” or a “targeted audience.” Selecting the second option lets you send your
update to a subset of followers based on geography, job function, industry, company
size, or seniority.
We’ve seen promising results from early tests of Targeted Status Updates. Philips, for
example, saw a 106% increase in follower engagement after posting Targeted Status
Updates during a six-week period.
Audience targeting best practices
Include your biggest brand advocates: your employees! Employees are 70% more
likely to engage with your posts.
Don’t target ultra-granular segments Limit yourself to one or two targeting criteria
per update to ensure that your content receives many high-value impressions.
Engage locally Your company has a presence all over the map. Use Targeted Status
Updates to let employees in regional offices contribute content that speaks directly to
your customers or prospects in different areas.
Target your ideal customer profile Aim to reach followers who match your target
customer.
LinkedIn U.S. survey-based Follower report, January 2012
Amplify through the network
What is amplification and why does it matter?
Nothing impacts peoples’ perceptions and behavior like the
recommendation of a trusted friend, colleague, or family member.
When you post content to your Company Page, your followers can
“like”, share, or comment on your updates, which “amplifies” your
messages to their entire first-degree networks.
Each amplification action is an endorsement of your content and
brand. As members amplify your posts across LinkedIn, you have
the chance to build relationships with even more members who
discover your company through the recommendation of a close
contact.
Amplification plays an important role in engagement. A LinkedIn
study found that non-followers actually engaged with status updates
30% more than followers did. This is likely because many non-
followers—who saw the updates once their connections “liked”,
shared, or commented on them—reacted to the implicit
endorsement.
Also, a study of thousands of company updates found that over one-
third of all impressions were due almost entirely to amplification.
Each additional impression is a chance for your company to reach
members and convert them into followers.
Ref: Help/linkedin.com/companies
Make your content viral
How do you encourage followers to amplify your content? Here are some ideas to get you
started:
Ask coworkers to share your content with their networks
Employees can show their corporate pride and “shout out” fellow colleagues.
Link to “best-of” lists that focus on industry insights or relevant company
newsResearch shows that, on average, posts can boost their amplification rate by nearly
40% if they steer followers toward “Top” lists (e.g.: “Top 10 social media tactics in B2B
marketing”).
Invite customers to write reviews on your Products & Services page Their
recommendations will get amplified throughout the network.
Post interesting videos One recent study found that when a status update linked to a
YouTube video, followers who engaged with it took twice as many amplification actions
(“likes”, shares, or comments) compared to posts that did not contain videos.
Ask members for feedback about an industry trend, business problem, new
product, and more Your followers will welcome the chance to respond to questions. On
average, status updates received nearly 50% more comments if they contained questions.
Listen to conversations that occur off LinkedIn Collect findings from your various
contact forms, call centers, and blog comments, and create status update content around
the most popular topics. When you post content that better reflects your community’s
interests, your followers will find your updates more worthy of a share, “like”, or comment.
Based on a study of all company Status Updates with at least 1,000 impressions, posted
June 1-15, 2012. Viral reach measured in number of uniques. Best-of list analysis based
on updates that included the words “Top...”: 10, ten, 5, five, 3, three, 100, one hundred,
50, fifty, 30, thirty, 25, or twenty-five. Video analysis based on updates with links to
youtube.com/ or youtu.be/.
Relationship between Showcase Pages and
Company Pages:
•A Showcase Page can only be associated to 1
Company Page.
•Ads - The only advertising placement for
Showcase on the page is a 1x1 text ad at the
top of the page.
•Vanity URL - only a basic version exists for
Showcase, but it's not customizable.
ELC#6 CREATING GROUP
Creating a Group
How do I create a group?
You can start a new group by filling out the fields on the
Create a Group page.
You'll be the owner and manager of any group you create,
but you can also assign other members to be managers or
moderators.
To create a group:
1.Move your cursor over Interests at the top of your
homepage and select Groups.
2.Click the Create a group button on the right.
3.Fill in the requested information. A red asterisk means it's
required.
4.Click the Create.. button to create your group as an open
group or a members-only group.
Members-Only and Open Groups -
Overview
The main difference is who can see the
discussions. Members-only group
discussions can only be seen by other
group members. Open group discussions
can be seen by anyone on the web and can
be shared on other social networking
platforms.
In members-only groups:
•There's a padlock icon next to the group
name.
•You must be a LinkedIn member to join.
•Discussions won't show up in search
ELC#6 CREATE GROUP
ELC#6 CREATE GROUP
•The group manager has the option to switch to an open group. This
change can only be made once and cannot be undone. Members are
notified if the group is switched to an open group.
In open groups:
•There isn't a padlock icon next to the group name.
•You must be a LinkedIn member to join.
•Discussions created before switching to an open group are archived
and visible to group members only.
•Discussions created after switching to an open group are searchable
and visible to anyone on the web.
•Discussions can be shared using social networking sites like Twitter
and Facebook.
•Group managers have the option to allow LinkedIn members who
aren't group members to contribute.
Note: Currently, subgroups can't be open groups but we're
considering this option for the future.
If you don't want to be in an open group, you can leave the group at
any time.
EL6- INVITE PEOPLE TO
GROUP
Inviting People to Join Group or Subgroup - Manager Instructions
How do I invite people to join a group or subgroup I own or
manage?
If you're a group manager, you can invite others from the Send
Invitations page within the group.
1.Move your cursor over Interests at the top of your homepage and
select Groups.
2.Click the group's name.
3.Click the Manage tab.
4.Click Send Invitations on the left and then do any of the following:
1. Type a connection's first or last name in the Connections field, and select
their name from the list.
2. Click the address book icon to choose connections.
3. Click the "Add other email addresses" link and enter email addresses of
contacts.
4. Click the "Upload a file" link to upload a file after exporting a CSV file.
5. Click Send Invitations.
ELC#6 CREATE GROUPS-
SUCCESS IS GETTING
FOUND; MAKE SEARCHABLE
Making Your Group Appear in Search Results
How do I make my group appear in search results?
Last Reviewed: 12/19/2013
Expand All
Collapse All
We no longer have a separate Groups Directory. However, groups can be found by
using the search feature. If you are a group owner or manager, you can go to the
Group Settings page to set your group to display in the search results:
1.Move your cursor over Interests at the top of your homepage and select Groups.
2.Click the group's name.
3.Click the Manage tab.
4.Click Group Settings on the left.
5.Scroll down to the Membership section, and select "Display this group in the
Groups Directory". This will make your group appear in search results.
ELC#7 SOCIAL MEDIA
BEFORE, SURING AND AFTER
EVENT
http://www.socialmediaexaminer.com/
10-ways-to-use-social-media-to-
promote-an-event/
#7 BEFORE THE EVENT
Spreading the message
Another good technique is to use direct messages to your connections to
publicize your event. If you are a LinkedIn Premium user you can collate a list of
your connections in different sectors and niches, which you can then mine for
contacts appropriate to your event.
It is important that, even if you are not a Premium user, to select a list of people
to direct message who you think will actually be interested in your event. Not only
does this cut down on the logistics of sending multiple direct messages it also
ensures that you are not bothering people who are never likely to be attracted to
your event.
Get into groups
LinkedIn Groups are another potential destination for event publicity. You can
find a comprehensive list of all LinkedIn groups at
http://www.linkedin.com/directory/groups/ within which you may be able to find
groups that are applicable to your event.
Join up to some of these groups and take some time to gauge the type of content
that works well, and when you feel you have done this a softly softly approach to
promotion works best. Perhaps try and incite a discussion around one of the
topics you are planning to cover in your conference and within that conversation
you will be able to mention your event.
Invest in ads
If you are lucky enough to have been bestowed a small advertising budget to work with in the
promotion of your event, then you may wish to consider investing in a small campaign of LinkedIn ads.
These ads work in a similar way to Google adwords, in that you can specify how much you would like to
spend over how long a period.
By Kristina Cisnero | 5 months ago | Strategy | 3 CommentsHootSuite
Twitter Facebook LinkedIn Google +
With every technological advancement designed to make our lives
easier, our dependence on technology for day-to-day tasks grows.
Technology helps us do things with greater efficiency, and when it
comes to social media, it’s only natural to find a way to automate our
social media effort
For small business owners, social media automation tools are life-
savers when it comes to juggling time to grow a business offline and
online. However, relying on social media automation tools too much
can put you in the risk of ruining your social media presence—it’s
important to remind your social media audience there’s a real person
behind the social media accounts. Here are a few best practices to
achieve social media success while using social media automation
tools.
How to effectively use social media automation (DO!) Do schedule your
posts before you go on vacation When we are out of the office,
vacationing on a beach in Hawaii, we can’t dedicate the same amount
of time and effort to our social media networks. However, remember
that social media never goes on vacation. To ensure that you don’t
neglect your social networks while away, schedule your social media
messages in advance to maintain a consistent social media presence.
ELC#11 SOCIAL MEDIA TIPS
TO AUTOMATE- ARTICLE
ELC#11 SOCIAL MEDIA TIPS
TO AUTOMATE- ARTICLE
CONT’
Do use social media automation to fill your social media content calendar One of the most
important jobs of a social media manager is to make sure your company’s social media
channels are never short on high-quality content. However, this task can prove to be difficult. A
social media automation tool like the Hootsuite scheduler can help you view your scheduled
messages for the day, week, or month, to make sure you fill the gaps between posts.
Repurpose popular content from previous months to give the posts another boost. This will
help in search engine ranking, and if they performed so well, repurposing popular content can
bring new viewers to your website.
Do use social media automation tools to find out the best time to post Use tools like the
Hootsuite Autoscheduler to take note of the best time to post to your social networks. The
feature uses a specific algorithm to take note of when the social networks you have chosen to
Autoschedule get the most engagement, and allows you to queue messages to go out for those
times. Take note that it may take up to 48 hours before Hootsuite can find out when your social
network’s most optimal times are. To be safe, schedule and send messages through Hootsuite
several times before using the Autoschedule feature.
Do add a personal touch to your scheduled messages Social media automation isn’t supposed
to replace the humans who own the social networks. Spread out your scheduled posts, and add
a personal touch to each post to avoid sounding like a robot. Put the same amount of time as
you would invest into ad hoc updates. If you are outsourcing your social media management,
create similar expectations.
How not to use social media automation (Don’t) Don’t make auto DMs part of your social media
strategy This is a feature that many Hootsuite users request. However, it is unlikely Hootsuite
will ever support auto DMs (direct messages). Hootsuite has found very few situations in which
Auto DMs were useful to recipients; on the contrary, in many cases they were spammy or
malicious. Since Hootsuite aims to be a friendly social media dashboard, this is a feature that
will probably not be implemented—which shows why you shouldn’t make auto DMs part of your
social media strategy. Instead, if you do need to DM, build a meaningful relationship through
real conversation with your customers.
ELC#11 SOCIAL MEDIA TIPS
TO AUTOMATE- ARTICLE
CONT’
Don’t treat scheduled messages as a ‘one size fits all’ tactic With Twitter’s
140 character limit, Facebook’s 63,206 character limit, and LinkedIn with a
700 character limit, don’t use social media automation to schedule the same
message to all networks. Cater your messages for each social network. With
Twitter, make sure your message is clear and concise. For Facebook, add
more information and an image to increase engagement. And for LinkedIn,
adjust your tone to fit a professional audience.
Don’t forget to analyze your scheduled messages Setting and forgetting it
is a big no-no when using social media automation. Make sure you are
keeping an eye on the performance of your scheduled messages to make
real-time adjustments. Use social media analytics tools to track and
measure how your posts are performing. With effective social media reports,
you’ll be able to know whether or not your social media automation efforts
are actually working.
Don’t forget to read the articles you’re automating A popular form of social
media automation is the use of RSS/Atom feeds. This feature allows you to
automatically send out articles from RSS feeds you follow directly to the
social networks to which the feed is attached to. It’s a great way to always
have content ready to publish to social networks, but this doesn’t mean you
can stop reading your articles or vetting out the poor-quality RSS feeds
you’ve connected. The best practice is to align each of your RSS feeds to the
strategy of each social network, and check your sent posts regularly so you
can catch and delete any inappropriate messages early.se Hootsuite Pro to
execute these social media automation best practices.
ELC#12
Twitter X tweets per day X partner tweets per day X promoted tweets per week
Build event list including all keynotes, partners, and customers who will be
attending Build private list to monitor competitors
Google+ X posts per day
LinkedIn X posts per day Participate in relevant LinkedIn conversations around
event
Pinterest Create event-themed Pinterest board Pin X related images to board
per week Create Pinterest contest for event
Blog Create X blog posts per week Post X infographics per week
ELC#12 SAMPLE SOCIAL
MEDIA PLAN FOR EVENTS
Event Name:
Event Date & Time:
Social Media Manager(s) assigned to event: Event goals for social and mission
statement:
Event Hashtag:
Pre-Event Planning
Pre-Event Social (1-2 weeks before event)
Create timeline for event promotions and announcements
Create visual elements to support your event across all channels
Create event pages on Facebook and LinkedIn
Submit to event to relevant directories, press and post on event websites
Claim location on foursquare and set up offers
Designate social media tactical team members to monitor and engage with your
social channels
Assign or hire a photographer
Facebook ____ posts per day
Participate in or create event Facebook Group
ELC#12 Social Media Plan
 During Event Social -Interview attendees, customers,
speakers, influencers for blog and social content
 Facebook: Make __X posts per day X photos posted per
day
 Twitter: Make X tweets per day Tweet out presentations
at the start of each session (if you have a session)
 Make X influencer and partner tweets per day
 Monitor event hashtag and company mentions
 Retweet and reply back to interesting points and
questions from attendees
 Push messages and announcement in Mobile app
BIBLIOGRAPHY
Slide 26 Company Page Case Study
http://www.slideshare.net/LImarketingsolutions/best-
of-linkedin The Best of LinkedIn: How Brands Are Using
the Platform to Win Deanna Lazzaroni Global Content
Marketing Manager LinkedIn Nick Mangum Senior
Insights Analyst LinkedIn
Slides 27-32 Using Linkedin Groups to promote an event
http://evvnt.com/2014/03/top-7-tips-use-linkedin-
groups-promote-event/by Hanna Leerink
Slides 33- 35 About the Author, Stephanie Sammons
Stephanie Sammons is the Founder and CEO of Wired
Advisor, where she teaches financial advisors and
business professionals how to build digital influence to
win clients. Other posts by Stephanie Sammons »
Slide 36 http://kristaneher.com/use-linkedin-to-
BIBLIOGRAPHY
Slide 37 www.triplepundit.com/podium/promote-
conference-event-linkedin/
Slide 39 after the event
http://www.careerealism.com/build-relationships-
networking-event/
Slide 41: http://www.bizbash.com/social-media-
strategy-what-to-do-before-during-and-after-your-
event/new-york/story/25935#.VO6MZ3TnbIU
Slide 40 http://www.business2community.com/social-
media/how-to-use-social-media-during-events-059698
Slides 44-47 “How to Use Social Media During Events”
Business to Community Blog BY :INGEBORG VAN
BEUSEKOMhttp://www.business2community.com/social-media/how-to-
use-social-media-during-events-059698
BIBLIOGRAPHY
Slide 50 http://www.razorsocial.com/social-media-
automation/
Slide 53 http://www.razorsocial.com/social-media-
productivity/
http://blog.hootsuite.com/social-media-automation/
Slide 54 http://blog.hootsuite.com/social-media-
automation/
Slide 75
http://www.slideshare.net/LImarketingsolutions/best-
of-linkedin The Best of LinkedIn: How Brands Are Using
the Platform to Win Deanna Lazzaroni Global Content
Marketing Manager LinkedIn Nick Mangum Senior
Insights Analyst LinkedIn
Using Todays Tools To Get Linked M317  slides

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Using Todays Tools To Get Linked M317 slides

  • 1.
  • 2. USING TODAYS TOOLS TO GET LINKED M317 MARCH 2, 2015 3:45- 5:15 PM Eric Ly, CEO Presdo & Co-Founder of LinkedIN Ann Windham, CEO Imagine Xhibits, Inc.
  • 3. ABOUT INSTRUCTORS- ERIC LY Eric Ly is a successful entrepreneur from Silicon Valley, where he is Founder and CEO of Presdo. Presdo provides a platform that connects exhibitors and attendees and attendees to attendees for business opportunities. Eric is most well known as co-founder at LinkedIn, where he helped achieve a quickly growing user base now reaching more than 300 million and enabled the company to reach profitability. Connect with Eric Ly:
  • 4. ABOUT INSTRUCTORS- ANN WINDHAM Ann Windham is the CEO of Imagine Xhibits & Events. Ann and her companies have managed logistics for 4000+ trade shows/events per year, for 10+ yrs. She has done live speaking & webinars to over 5000 professionals and published articles for over 60M readers. Ann has also been featured on live radio national talk shows as expert on technology for event marketing & management. She produces a trade show to help train Event Professionals called TS Tech Summit. E: Ann@imaginexhibits.com P: 972.238.0635 C: 214.727.9725 T: @AnnImagineX L: wwwLinkedin.com/AnnWindham
  • 5. COURSE OVERVIEW  Hear first hand how LinkedIn got started & how platforms like LinkedIn and other social media technologies can be applied specifically to the events industry.  Hear about the evolution of technology & what to expect for the meeting industry in the next five years.  Increase ROI of your events with today's tech tools including: mobile apps, social media, and matchmaking.  LinkedIn is the top social network for professionals & offers several ways to build both your personal brand & your business reputation.  This interactive class will show you areas on LinkedIn for branding and traffic including your personal profile, groups, answers, and company pages.
  • 6. ESSENTIAL LEARNING COMPONENTS: ELC #1: Learn the history behind Linked-In from the co- founder himself, Eric Ly. Understand why Linked- In was originally developed. ELC #2: Introduction to LinkedIN ELC #3: Take a look at the effective components of a Linked-In personal profile.
  • 7. ESSENTIAL LEARNING COMPONENTS CONT ELC #4: Company Linked-In profiles are set up uniquely. Learn More about Effective Company Pages and Showcase Pages. ELC #5: Learn about Getting LinkedIN with Networking, adding Connections and Joining Groups.
  • 8. ELC CONT.’ ELC #6: Learn the Advantages and How Tos to Create Your Own Group for Events, Trade Shows, Associations ELC#7: Understand the impact of social media to events. Social media plays important roles in every stage of trade show marketing before, during and after the show. ELC #8: Learn how to integrate LinkedIn into your event campaigns.
  • 9. ELC CONT.’ ELC #9: Learn how to use tools at show site for interaction, networking, gamification and learn effective ways to communicate with new leads before, during and after the show ELC #10: Learn how to identify prospects buying habits and event preferences to better conform an event for attendees. ELC #11: Learn how to use social media tools to promote your event. Increase attendance through social media and crowd peer pressure. Help establish relationships through pre-show, at-show and
  • 10. ELC #12: Learn how to incorporate other tools with LinkedIn for automation and efficiency ELC # 13: Create a Social Media Plan for your events. Attendees will apply knowledge learned during the event to prepare their social media strategies. Specific course of action will be identified in each stage of a trade show (before, during and after the show/event) ELC CONT.’
  • 11. ELC #1 HISTORY OF LINKEDIN LinkedIn to get Hooked Up? The dating site LinkedIn Interview with Eric Ly
  • 12. ELC #2 INTRODUCTION TO LINKEDIN 300 million+ members | More than 200 Countries| 1 out of 2 professionals on the planet is now on linkedIn Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.
  • 13. ELC#2 LINKEDIN GETTING STARTEDIn order to use LinkedIn- you must join LinkedIn and create a personal Profile Then your Company wants to join LinkedIn and create a company page/profile Event Pages were discontinued on LinkedIn but your company can create a show case page about your event and share with groups and members LinkedIn is about getting Linked and Networking so Join Groups of Interest, Create Groups. You will Learn how in this session. LinkedIn is perfect for events before, during and after events. We will talk about objectives, strategies, Social media Plan along with implementation, and important tools for automation and interaction.
  • 14. ELC #3 PERSONAL PROFILE Understand that the personal profile is a brand and will be used in all stages of a career. What is your Brand? Think of adjectives that describe your brand. What should that look like. What tools can you use to help convey that consistency? A LinkedIn profile is like a resume. Past education work experience, skills, current work position, profile picture,
  • 15. ELC #3 PERSONAL PROFILE CONT’Step 1: Pick an audience. We can’t control who visits our profiles, but we also can’t be all things to all people. So who’s most important? What group do you really want to impress? Write down who this group is. Then, picture one representative from the group. Give the person a name. Write that name down. You’re going to write for him (or her). Step 2: Decide on a goal. What do you want that person to know about you? Write down exactly what impression you want that person to have of you after he or she visits your profile. These two steps have just established the context for your LinkedIn profile. With these answers, those open ended text fields will start to feel more concrete—in a good way. Step 3: In a few words, write down what you do, from the perspective of the person you’re writing for. That person may use different language than you would use, and that’s OK. You’re not writing this for yourself, you’re writing for them. And by the way, you just created your headline. Step 4: Imagine the person you’re writing for seeing what you do and saying, “Oh, interesting! Tell me more.” Picture yourself answering the question at a networking event, and write down what you’d want to say: Repeat what you do, only with a touch more detail. Add a sentence or two that shows why you’re good (this could include a short anecdote, a list of companies you’ve worked with, or results you’ve achieved). Close with a sentence that makes you approachable. You just wrote your summary. Step 5: Repeat Step 4 for previous jobs and educational experiences.
  • 16. ELC# 3 PERSONAL PROFILE
  • 17. ELC#3 PERSONAL PROFILE Take a look at the effective components of a LinkedIn personal profile Components of an effective LinkedIn profile include:  Background- customize to stand out and reflect your brand  Picture- Not an Instagram  Headline- People see Picture and Headline First MOST IMPORTANT  SEO Optimization KEY WORDS so profile can be searchable  Summary- “About US” section  Profile URL  Recommendations  Contact Information  History  Public or Private? *Appendix Pages 83-86 will show you How
  • 18. ELC #4 LINKEDIN COMPANY PROFILECompany Linked-In profiles are set up uniquely Understand how to incorporate logos and how to manage your Linked-In profile Settings are unique Incorporate logo Link employees Invite clients and vendors to like page Advantages: Easy way to send notifications We can create Show Cases under company page for events
  • 19. •Home: Provides a friendly introduction to your business. It's a place where companies can start spreading their message and engaging with members. Members will see: • A high-level overview of the business. • Company updates on topics ranging from announcements to product releases to industry news. Companies can target their updates * so they're only shown to specific audiences. • Friends & colleagues who are connected to the business. •Careers: This tab is a way for companies to interact with millions of passive and active job seekers on LinkedIn. The Careers tab requires a paid subscription by the company. •Analytics: Provides metrics and trends about the Company Page. Data is consolidated into specific sections: Updates, Followers, and Visitors. Note: Analytics are only visible to administrators of the
  • 20. ELC#4 COMPANY PAGE- SHOWCASE PAGE Showcase Pages let you extend your Company Page presence to additional aspects of your business, and offer many of the same features as Company Pages. However, there are some differences with Showcase Pages due to their different purposes. Key features of a Showcase Page: •Distinct design includes a larger hero image with a Two-column feed design to highlight the most relevant content. •Attract a distinct set of followers to a dedicated page. •Deliver updates directly in the feed of your followers across mobile, tablet, and desktop.
  • 21. Features for both Showcase Pages and Company Pages: •Analytics - Note: Showcase Page analytics and Company Page analytics are calculated separately. •Sponsor updates from the page •Feature groups on the page •Managing content through social media management •Appear in search results for searches and Ads business accounts on LinkedIn •Following - Followers and follower counts are not shared between Showcase Pages and Company Pages. Followers can choose to follow as many pages they'd like. Followers from the parent Company Page cannot be migrated or carried over to a Showcase Page.
  • 22. Only available for Company Pages: •Associating employee profile with a company •Associating job posting with a company •Career Pages - Showcase Pages don't have Career Pages. The Career Page for the Company Page is a great channel to showcase your employment brand and culture. This page has a variety of targeting capabilities that allow you to promote the right opportunities to the right audience. If you still need a Career Page that is distinct from your parent company’s Careers Page, then we recommend you create a Company Page for this part of your business.
  • 23. ELC#4 HP- SHOWCASE PAGE EXAMPLE
  • 25. ELC#5 JOINING GROUPS Join various groups that align with your interests and participate in discussions. Having a group in common with another LinkedIn user is one way you can invite others into your network. Each group discussion contains its own job listings
  • 28. Why? Create a Group where people with the same goals, challenges can network with peers. Event groups are great to keep momentum all year Invite Peers Get Spekaers and Members to Post 70% Content Only Post updates or group messages 1 or 2 X a month How? See Appendix 81-85 ELC#6 CREATE GROUP
  • 29. 1. Create the group What's in a name If you haven’t already, create a group for your event. This is particularly useful for new events to help build brand awareness and credibility. Stepping away from an event mind frame when doing this will bring you closer to those you want to reach. How? By making sure the name is relevant you will improve your searchability in LinkedIn and relevance to your audience. For example, if your event is called ‘PROMob’ and it is targeted towards mobile marketing professionals in e-commerce, it is better give the group and its description a name that reflect this and will attract your target audience. An example would be ‘Mobile Marketing e-Commerce Group’. SEO friendly keywords = bonus points! ELC#6 CREATE A GROUP EXCERPT FORM BLOG BY Hanna Leerink.
  • 30. 2. Build your members One of the best places to start building your members is inviting your current database contacts to join. Here is a useful tutorial on How to send invites to join a LinkedIn Group (thanks LinkedIn!). Send your friendlies such as current and past delegates, media partners, speakers and sponsors the link to join your group, too. For the friendies that are big influencers, encourage their participation in LinkedIn discussions. Remember to list the benefits of joining the group and how it is relevant to your audience. One example could be using the ‘Richard Branson’ equivalent of your industry: “Participate in exclusive debates from industry leaders such as X, X and X“. Promote your LinkedIn group as part of an integrated marketing campaign. Include the LinkedIn logo and group url on your website, press releases, brochures, e-mails, banners and e-mail signatures. Do the same for any external partners you work with.
  • 31. 3. Content Aim to post around 70% on content, and 30% on the event itself. By building credibility and demonstrating your knowledge about the industry, you’ll represent a brand that people can expect good quality information from, and therefore will be more likely to invest in your event. Ideas for content include: ◦Industry topics ◦Debates and themes linked into your event agenda ◦Who’s speaking / attending / discounts / link to agenda / link to registration Include trackable URLs to your website and landing pages to drive traffic, generate leads and encourage registrations. Google Analytics is a great tool to help you spot what kind of posts create spikes in traffic – keep an eye on what works and drop what doesn’t so you can make the best use of your time
  • 32. 4. Share your content in relevant, related groups You can share the discussions and announcements from your own event group with other relevant groups. The quickest way to do this is to a status update on your own profile – make sure you include a url to your event website – and click ‘share’. 5. Make your Group an Open Group This enables prospective members to take a peek at the conversations going on. It also helps with boost your SEO ranking with discussions picked up by Google. For more information-sensitive or exclusive groups, you may want to keep them ‘Members-Only’. 6. Direct e-mails Advantage- Group Managers can direct email group member even if they are not personally connected. Can send group message all at once pertinent to group about event. Limit to once or 2 X month.
  • 33. A particularly useful tactic is to reward people for being a member of your group by offering a free gift in the form of a link to a whitepaper (which in turn drives traffic to your website), or 10% discount on a show pass. Be clear and specific with any offer for who, when, expiration and any exceptions. This is even more important for groups with a large membership. The results Be patient – it can take several days or weeks for you to start seeing tangible results so give yourself enough time out from the event to start your LinkedIn group activities. Revisit point 1 by asking yourself if what you’re doing supports the overall objective.
  • 34. ELC #7 SOCIAL MEDIA PLAYS IMPORTANT ROLES IN EVERY STAGE OF TRADE SHOW MARKETING. BEFORE, DURING AND AFTER THE SHOW Before the Show: Create an event Linked-In Page (Twitter & Facebook) Create a Groups for your Event Why? How? Advantages?
  • 35. #7: Before: Promote your event on your LinkedIn Company Page If you have a LinkedIn Company Page for your business, you can now add status updates that will be visible to your Company Page followers. Review this recent article for more information on how to leverage the new LinkedIn Company Pages to grow your business.
  • 36. ELC #7 USING SOCIAL MEDIA BEFORE: PROMOTE EVENT #1: Promote your event on LinkedIn, Twitter and Facebook On your LinkedIn Events Page, you will have the ability to grab a link to the page and promote it on LinkedIn, Twitter and Facebook. Always promote your event by stating the primary benefit that your target audience can expect to receive from attending the event! How is it going to help them grow their business or be more successful? Encourage attendees and non-attendees alike to also promote the event for you. Simply stating something like, “Please help us spread the word” can go a long way in social media promotion efforts! Grab your LinkedIn Event link and share it on social networks. #2: Promote your event weekly in relevant LinkedIn groups I ran a LinkedIn event several months ago and primarily focused my promotional activities on highly relevant LinkedIn groups. These are the places where clusters of professionals hang out together and discuss mutual topics of interest. It is the perfect place to promote events that may be of interest to those members. I would recommend promoting your event weekly until there is a day or so left to register, and also promote it at that time, offering one last opportunity to sign up. People tend to act when time is running out! If members are receiving weekly or daily digests from their LinkedIn groups, your event will show as a current discussion!
  • 37. #7 BEFORE: SEND PERSONALIZED INVITES TO YOUR CONNECTIONS.YOU CAN SEND A DIRECT MESSAGE ABOUT YOURR EVENT TO ANY OF YOUR CONNECTIONS. THIS IS A GREAT WAY TO GET THE EVENT DIRECTLY IN FRONT OF ATTENDEES WHO MAY BE INTERESTED IN ATTENDING WITH A PERSONALIZED MESSAGE. 1 Click Connections 2) Click KEEP IN TOUCH 3) Select who to send Message 4) type personal message with invite & link lm event link
  • 38. ELC#7 SOCIAL MEDIA DURING EVENT Twitter handle –Create Twitter Handle for Event and Tie to Registraion Connect your Twitter handle to your registration system such that it tweets out a message like “I just registered for the SAP WorldTour. Will I see you there? [add URL]“. To drive attendance Also distribute discount codes, tickets and early birds .Make sure you include a field in which attendees can enter their Twitter handles on your registration page. You may also want to include a checkmark box that gives you permission to promote their attendance. Then you can connect with them, retweet their tweets and publicly thank them for registering for your event. Facebook Facebook can be used for your event from adding photos, to inviting guests, to collecting RSVPs, the site makes it easy to get people together for your event. You can also link the Facebook page of the event to your Twitter handle, to attract more traffic to your page. Make sure you engage with your fans! Post real-time updates and answer posted questions, tag pictures and encourage attendees to vote by “liking” the best wall posts and offering a Facebook-only discount for Facebook “likers”. After the event, you can provide an event recap with photos and video. Thank people for participating, collect feedback by posting “Questions” or a survey link, and invite them to stay connected by subscribing to your company’s blog or e- newsletter.
  • 39. ELC#7 SOCIAL MEDIA DURING EVENT RSVP your event on LinkedIn Once you’ve done that, you can point out whether you are presenting, exhibiting, attending or organizing the event. Communicate the LinkedIn RSVP Page and encourage people to ”RSVP” so their networks know. Start up a discussion asking for input/feedback on your event and add a link To your event. The great thing about using social tools like LinkedIn is that word spreads quickly – even to people you’re not connected with. Encourage people to share via Foursquare Via the check ins, you can see which areas of your event are most popular and lets attendees find each other and meet easily. When users check-in to locations, they earn points. These points can be converted into for instance discounts for other upcoming events. Or reward the first person who checks-in. Another possibility is to use Foursquare badges. Although this won’t be an option for most events, it’s definitely worth looking into. Be imaginative in your approach, think about how attendees would earn their badge or what the badge entitles them to.Whatever you choose make sure you announce it well beforehand to maximize the buzz!
  • 40. ELC#7 SOCIAL MEDIA DURING EVENT Video and Audio Materials to Drive Awareness Creating a video of your best presentations is a great way to build awareness of your event, and a way to give your sales team something to talk about when calling up prospects. It’s also a great way to help prospects realize what they can expect when coming to your event. Consider the difference between a printed brochure with a bunch of heads on it versus a series of video posts that show highlights or the entire presentation of presenters. Monitoring the conversation around your event is critical Tweetdeck for instance makes this simple by allowing you to monitor several keywords, hastags, and people at once. You can also set up Tweetdeck on large format monitors for attendees to see what content is buzzing in the twitterverse while they’re at your event. As said there are lots of ways that social media tools can add to the experience. Events extended by social media get talked about more, get more coverage and get more exposure. If done right, your event can become a global experience Read more at http://www.business2community.com/social-media/how-to-use- social-media-during-events-059698#XwIXQM2CLeYE4Jio.99
  • 41. ELC#7 SOCIAL MEDIA AFTER THE EVENT- 8 STEPSAFTER A CONFERENCE ADD YOUR FACE TO FACE CONNECTION INTO YOUR SOCIAL MEDIA PLATFFORM TO STAY IN TOUCH 1. Sort Through Your Cards And The People You Met Hopefully, every card you got was a person you owned a moment with, or had a meaningful exchange with. I like to write a word or two or note on the card to remind me of what we exchanged. 2. Review All The Sessions You Attended Take the program and review all the sessions you attended and what was presented. Add notes to the notes you actually took during the session while reviewing it. 3. Review All The Notes You Took Go through all your notes and highlight the key ideas from the speakers and that you wrote down. 4. Review The Handouts And Information You Got Take the time to review all the handouts, leave behinds, worksheets, post cards you took home with you. Take advantage of any incentives offered to you by the speakers and conference presenters.
  • 42. ELC#7 AFTER THE EVENT 5. Prioritize And Define Who To Follow Up With And Why Although we gather cards at these events, prioritizing the warm connections and ones that make the most sense to follow up on should be followed up on first. Qualify why, and be specific about what you will follow up with them about. 6. Draft A Customized Follow-Up Letter To Each Group Divide your connections into groups and customize a follow-up letter to them, that makes sense and is appropriate for why you should continue. Being thoughtful about this to them will make a big difference. 7. Invite Them To follow Up On Social Media This is the bridge that can help you get into people’s communities, stream, conversations and get you started in building commonality. Use LinkedIn as a starting point, add Twitter and then if appropriate Facebook. Comment on their blog, or invite them to yours. 8. Create A 30-Day Follow-Up Plan Make a 30-day plan for each person or group of contacts that you would like to develop a relationship with. Be consistent, and interact as regularly as possible. Show up and be a part of the conversation. Relationships don’t happen in a week! Work through these eight steps immediately. The timeliness of follow-up is critical. You will want to get back to people while you are both fresh in each other’s minds.
  • 43. Here are some tips for how events can use LinkedIn as a part of their promotion plan. 1. Create an event page {EventBrite, Company page, Website, Presdo etc} This means that anyone can see who is coming, which can create social pressure for others to attend your event. You can also invite people to an event on LinkedIn, and they can invite others. This can create social spread. 2. Status Update Post your event as a status update, and ask other organizers to do the same. You can also update your status to reflect announcements or promotions. These will help your contacts to learn more about your event and get them excited. 3. Post in Group Discussions Find groups that would naturally be interested in your event or meeting. You can search groups to find the most relevant ones. Start a discussion about something that pertains to your event. Like, “As a Industry Professional, what are you most interested in learning about at a conference?” or “What topics do you think are most likely to drive your business in 2016? We
  • 44. ELC#8 LINKEDIN FOR EVENTS 4. Promotions in Groups Groups in LinkedIn also allow you to post free promotions. Post your event (and sponsorship opportunities) in the promotion section of groups that your target audience participates in. 5. Let your mobile app manage communications Let your mobile app and event software help manage social media campaign 6. Get Your Speakers Involved Most professional speakers are active on LinkedIn, and their audience should be interested in your event. Ask your speakers to update their status with their participation in the event and to post about it in groups that it might be relevant to.
  • 45. ELC#8 LINKEDIN FOR EVENTS 7. Ask Sponsors and Exhibitors to Promote Many sponsors and exhibitors will also ready be active on LinkedIn. Much like speakers, you can ask your sponsors and exhibitors to promote the event through their LinkedIn connections. 8. Company Pages can be created for an Event Make sure that your event has a company page set up. These are quick and easy to create and they give people a place to find more information about your organization. It also boosts the credibility of your event. 9. Company Show Case Page
  • 46. ELC#8 USING LINKEDIN FOR YOUR EVENTS10. Create a Group Depending on the size of your event and whether or not participants are already active on LinkedIn, creating a group can be a great way to connect people from your event and continue to build their interest for next year. It is also a great place to share updates and announcements. 11. Finding Sponsors If you are looking for sponsors for your event (which many of us are), LinkedIn can help you find the right person at the companies that you are trying to target. LinkedIn allows you to search for people with specific job titles at specific organizations. This allows you to connect with the right person when making calls for sponsors. 12. Getting Feedback In the section under discussions in groups I talked about asking questions to build publicity. Questions are also a great way to get real and useful feedback. You can ask questions about the timing of the event, format,
  • 47. ELC#8 LINKEDIN FOR YOUR EVENTS CONT’ 13. Finding Speakers If you are looking for great speakers for your event, why not turn to social media to find them by asking your prospects or attendees? You can also qualify your candidates by looking at their LinkedIn profiles. 14. Advertising LinkedIn also allows conferences and events (and anyone for that matter) to advertise. These ads can be targeted based on information in the profiles of the people that you want to see your ad. While you will pay over $2.00 per click, if the ads are reaching the right people and converting it might be worthwhile. 15. Prospecting Attendees If you have a sales team to contact possible attendees, LinkedIn can be a great prospecting tool. You can search by attendees who are group members of other conferences, or based on information in their profile. This can be followed up with contact from a sales rep, or a message on LinkedIn. 16. A Word of Caution When using these techniques on LinkedIn, be careful that you are not spamming people or groups. LinkedIn has strict policies about sending unsolicited messages, and you don’t want to
  • 48. ELC#9 TOOLS FOR A LINKEDIN MULTIPLIER/MOBILE APP Accessories that work with LinkedIn Mobile Apps and cloud based applications can allow you to get more benefits from your Linked-In Network Survey Understand Preferences Group Communications Appointment Setting
  • 50. PEER NETWORKING Learn how to use social media tools to promote your event. Increase attendance through social media and crowd peer pressure. Help establish relationships through pre-show, at-show and post show networking.
  • 51. NETWORKING Recommendations on Who to Meet Who you know Similar interests
  • 52. LEAD GENERATION Customized leads for each exhibitor/sponsor are generated in real-time based on “big data” (profile interests and user activity with the app).
  • 53. SOCIAL INVITATIONS Users can share and invite contacts in their social networks (LinkedIn, Facebook, Twitter) to your event. Conversions are tracked and reported. Invitations customized for exhibitors/sponsors vs. attendees.
  • 54. SHOULD TEAM BUILDING ACTIVITY BE GOLF OR DEEP SEA FISHING? ELC# 10: Learn how to identify prospects buying habits and event preferences to better conform an event for attendees. Presdo Mobile App helps you identify the demographics and preferences of attendees. This can make or break your conference.
  • 55. `ELC# 10: Learn about Attendees Preferences
  • 56. ELC#11 DEVELOPING YOUR SHOW STRATEGIES FOR GETTING LINKED AT EVENTS Outline your show goals and strategies Set a schedule on calendar Set Goals Measure Analytics Use Curator like Scoopit Use Automation like Hoot Suite Incorporate Cross platforms Twitter, Facebook, Instagram and Linkedin, Four Square, others? Content Rich Measure Results
  • 57. ELC#11 SOCIAL MEDIA- CONTENT IS KING Focus on the right content If you produce content that doesn’t get you results, you’re wasting time and effort. So think about what kind of content will get you the best results. a). Content that is optimized for a relevant search term that will drive you relevant, ongoing traffic – If you write a piece of content that doesn’t rank on Google then it will probably be forgotten about pretty quickly. There are some posts on this site that get thousands of visitors every month: they were posts that were well worth writing. So, optimize your content – check out this SEO Checklist to find out where to start. b). Write content that your competitor gets traffic on – SEMRush is a cool tool that we use on a regular basis. This will show you the top keyword terms that your competitor gets traffic on. Why not write some of this content and take your competitor’s traffic? c). Write content that gets shared like crazy – There are some types of content that do very well. For example, infographics are very popular and will typically generate you a lot of shares, links, comments, and attention. So consider the variety of content, as some will give you more benefit than others. Read this post on tools for creating your own infographic.
  • 58. ELC#12 Use Curation Tools You need to find the content that is really relevant to you, so wasting time on reading random content is not going to help. Fortunately, there are some great content curation tools that will help you identify the best content and will help you share the content. For example: a). Triberr – You join a ‘tribe’, which consists of people you respect who write content that is relevant to your business. This means you get lots of good content that you can easily share with your audience. b). Swayy – This helps you find content you’re interested in based on the topics you select,what the community finds popular or the things that are trending in your circles. c). Scoopit - Scoopit is a community of people finding and sharing content. You find great content and add it to appropriate boards. If you find people there who are good at curating content relevant to your audience, follow them and save yourself a ton of time!
  • 59. ELC #13 SOCIAL MEDIA STRATEGY PLAN TEMPLATE 1. Objectives Describe your organization’s objectives for your social media plan using SMART (Specific, Measurable, Attainable, Relevant, and Timely) strategy. Social Strategy Objectives: Please describe your social strategy: Engagement Promoting Social Content Network Building
  • 60. ELC#13 CREATE A SOCIAL MEDIA PLAN Tool Selection and Techniques Describe the specific tools you’ll be using to implement your social media strategy. Why did you select to use these tools? LinkedIN Mobile App Facebook Twitter Blog YouTube, Instagram, Four Square, etc.
  • 61. ELC#13 CREATE A SOCIAL MEDIA PLAN During Event: Social Interview attendees, customers, speakers, influencers for blog and social content Facebook X posts per day X photos posted per day Twitter X tweets per day Tweet out presentations at the start of each session (if you have a session) X influencer and partner tweets per day Monitor event hashtag and company mentions Retweet and reply back to interesting points and questions from attendees Encourage employees who are attending the event to engage by posting updates, photos, and retweeting as well Google+ X posts per day Monitor hashtag and company mentions Host live Google+ hangout LinkedIn X posts per day Monitor LinkedIn groups for event relevant content Live Blogging X posts per day live from the event
  • 62. ELC#13 POST EVENT STRATEGY Post Event content assessment: videos uploaded to YouTube, photos posted to Flickr Measure the buzz with www.hashtracking.com Sum up the best tweets with www.storify.com Blog Wrap up blog post about event X blogs summarizing individual sessions and offering slides Social Networks Connect with and thank influencers Promote follow-up materials
  • 63. ELC #13 SOCIAL MEDIA STRATEGY PLAN TEMPLATE Complete your Own Marketing Strategy - Handout
  • 64. ELC#13 SOCIAL MEDIA STRATEGY Questions to Ask Your Team: What is our LinkedIn content marketing strategy? How are we incorporating content marketing sources of engagement into our mix? Who is in charge of leading these efforts? How will we determine what content to share and maintain an always-on content calendar for our Company Page? What’s our strategy for determining the right content to promote to our audience? What 3-5 internal subject matter experts can we work with to publish content on LinkedIn? Company Updates Sponsored Updates Publishing Platform Employees Groups How will we empower our employees to share our content and broaden reach? How are we leveraging LinkedIn Groups to drive meaningful discussions with our audience?
  • 66. ELC#3 LINKEDIN PERSONAL PROFILE Customize Your Profile URL By default, your LinkedIn profile URL will consist of random alphanumerical characters. However, you can elect to have a customized profile URL by going to Settings > Edit Public Profile > Customize Your Public Profile URL.
  • 67. ELC#3 PERSONAL PROFILE- ADD COMPANY LOGO If you select a company from the type-ahead menu when adding a position to your profile, the logo from that company’s page on LinkedIn will display next to the position listed on your profile. If your company doesn’t have a company page on LinkedIn, no logo will be shown. If a page is created for your company after you’ve created your position, you must edit your position and select the company from the dropdown list in order to display the logo. Learn more about creating company pages
  • 68. ELC#3 PERSONAL PROFILE - PRIVACYHow to Control What's Visible to the Public 1.Log into LinkedIn. 2.Hover over Profile with your mouse or pointer on LinkedIn's main menu bar at the top of the page and select Edit Profile. 3.Scroll down the page to Public Profile where you'll see your existing URL and an Edit link to the right (see image). Click this Edit link. 4.The Public Profile page opens. After the top section, you'll see the main area, which is marked Public Profile. 5.To disallow the public from seeing any part of your LinkedIn profile (not recommended), click None. Otherwise, be sure Full View is checked. Once Full View is selected, Basics is also selected and you cannot deselect it. Basics include only your name, industry, location and number of recommendations. Check all of the other areas you are willing to display to the public. If there's nothing in your LinkedIn profile you want to hide from the public, you can check all of the boxes. 6.Click the Save Changes at the bottom of the page when you're done. 7.To see what your profile now looks like to the public, click the View My Public Profile as others see it link. This article is part of The Ultimate Guide to LinkedIn.
  • 69. To add a Company Page: 1.Move your cursor over Interests at the top of your homepage and select Companies. 2.Click Create in the Create a Company Page box on the right. 3.Enter your company's official name and your work email address. 4.Click Continue and enter your company information.
  • 70. ELC#4 CREATING A COMPANY PAGE A Company Page helps others learn more about your business, brand, products and services, and job opportunities. You can create one from the Add a Company page. (Ref: https://www.linkedin.com/company/add/show) Note: Before starting, you must own a personal LinkedIn profile set up with your true first and last name. https://help.linkedin.com/app/answers/global/id/28422 /ft/eng Also, make sure you meet our requirements to add a Company Page and that your current company doesn't already have one. https://help.linkedin.com/app/answers/global/id/1594/f t/eng
  • 71. Add Company Page con’t. • If the work email address you provide is an unconfirmed email address on your LinkedIn account, a message will be sent to that address. Follow the instructions in the message to confirm your email address, and then use the instructions above to add the Company Page. • A red error message may appear if you have problems adding a Company Page.
  • 72. ELC #4 COMPANY PAGE- DONE RIGHT Case Study 19 Hewlett-Packard’s LinkedIn Company Page serves as a great example of the balance between internal content and curated third party content. While much of the social messaging on the Company Page points to HP domains, the company isn’t afraid to give credit to outside content on their channels.
  • 74. ELC#4 COMPANY PAGE- HP CAREERS TAB
  • 75. ELC#4 SETTING UP COMPANY PAGEStep 1: Establish a company presence Before you build your follower community, it’s important to lay the groundwork of a great Company Page—your company’s home on LinkedIn. Here’s how to get started. Showcase Products & Services We’ve found that marketers who build out their free Products & Services Page tend to have twice as many company followers. Located as a tab within your main Company Page, Products & Services allows you to showcase everything your company does best and, most importantly, gives members a compelling reason to follow you. Craft a compelling story Provide a great narrative Click the “Admin tools” button in the upper right of the page to edit your company description, specialties, industry, website, and more. Use rich, descriptive language that helps readers understand your vision, purpose, and the value you offer. What makes you unique? Make sure the spirit of that story lives within all the content and conversations you publish on LinkedIn. Include a description, 1-2 paragraphs long Company Pages are very SEO-friendly, and your description and company name are prominent data for search engines. Google search engine results pages show previews of your page text (up to 156 characters in length), so be sure your description leads with powerful sentences. Insert high-value keywords Our search bar also lets members search for companies by keyword directly from any LinkedIn page. You can help your target audience find you by including targeted keywords that describe your business, expertise, and industry focus in each Company Page field. Connect members with solutions After you’ve added products to your page, you can design multiple configurations based on one or two of the following criteria: members’ geography, company size, seniority, job function, or industry. With this feature, you can select to feature relevant products to a specific audience. Go beyond products You can link to just about anything on your LinkedIn Company and Products & Services pages. Give members a reason to follow you by directing them to white papers, case studies or how-to content. Rotate this content regularly. Tell a story through video Video is a proven method for increasing engagement on a site. If your company has a YouTube channel, embed product or customer testimonial videos that tell a compelling narrative about the value you offer.
  • 76. ELC#4 SETTING UP COMPANY PAGE CONT’. • A preview of your Company Page is not available. When you publish the page, it is live on website. • Note: To publish your Company Page you must include a company description (250- 2000 characters including spaces), and company website URL.
  • 77. How To Send A targeted update from Company Page Note: Must be Company Page administrator. • In the Share an update box on the Company Page Home tab, click the Share with menu and select Targeted audience. • Select the specific audience you want to share this update with. • At the bottom of the box, select either employees and non-employees or non-employees only. • Click Select. • Click Share.
  • 78. Ref: LinkedIn Help/ inkedin.com/companies Tailor your content to specific audiences What resonates most with followers? Content that’s customized to their professional interests. With LinkedIn’s Targeted Status Updates, you can reach distinct follower segments with content they’re likely to find interesting. When you write an update, you’ll notice a feature that lets you share it either with “all followers” or a “targeted audience.” Selecting the second option lets you send your update to a subset of followers based on geography, job function, industry, company size, or seniority. We’ve seen promising results from early tests of Targeted Status Updates. Philips, for example, saw a 106% increase in follower engagement after posting Targeted Status Updates during a six-week period. Audience targeting best practices Include your biggest brand advocates: your employees! Employees are 70% more likely to engage with your posts. Don’t target ultra-granular segments Limit yourself to one or two targeting criteria per update to ensure that your content receives many high-value impressions. Engage locally Your company has a presence all over the map. Use Targeted Status Updates to let employees in regional offices contribute content that speaks directly to your customers or prospects in different areas. Target your ideal customer profile Aim to reach followers who match your target customer. LinkedIn U.S. survey-based Follower report, January 2012
  • 79. Amplify through the network What is amplification and why does it matter? Nothing impacts peoples’ perceptions and behavior like the recommendation of a trusted friend, colleague, or family member. When you post content to your Company Page, your followers can “like”, share, or comment on your updates, which “amplifies” your messages to their entire first-degree networks. Each amplification action is an endorsement of your content and brand. As members amplify your posts across LinkedIn, you have the chance to build relationships with even more members who discover your company through the recommendation of a close contact. Amplification plays an important role in engagement. A LinkedIn study found that non-followers actually engaged with status updates 30% more than followers did. This is likely because many non- followers—who saw the updates once their connections “liked”, shared, or commented on them—reacted to the implicit endorsement. Also, a study of thousands of company updates found that over one- third of all impressions were due almost entirely to amplification. Each additional impression is a chance for your company to reach members and convert them into followers. Ref: Help/linkedin.com/companies
  • 80. Make your content viral How do you encourage followers to amplify your content? Here are some ideas to get you started: Ask coworkers to share your content with their networks Employees can show their corporate pride and “shout out” fellow colleagues. Link to “best-of” lists that focus on industry insights or relevant company newsResearch shows that, on average, posts can boost their amplification rate by nearly 40% if they steer followers toward “Top” lists (e.g.: “Top 10 social media tactics in B2B marketing”). Invite customers to write reviews on your Products & Services page Their recommendations will get amplified throughout the network. Post interesting videos One recent study found that when a status update linked to a YouTube video, followers who engaged with it took twice as many amplification actions (“likes”, shares, or comments) compared to posts that did not contain videos. Ask members for feedback about an industry trend, business problem, new product, and more Your followers will welcome the chance to respond to questions. On average, status updates received nearly 50% more comments if they contained questions. Listen to conversations that occur off LinkedIn Collect findings from your various contact forms, call centers, and blog comments, and create status update content around the most popular topics. When you post content that better reflects your community’s interests, your followers will find your updates more worthy of a share, “like”, or comment. Based on a study of all company Status Updates with at least 1,000 impressions, posted June 1-15, 2012. Viral reach measured in number of uniques. Best-of list analysis based on updates that included the words “Top...”: 10, ten, 5, five, 3, three, 100, one hundred, 50, fifty, 30, thirty, 25, or twenty-five. Video analysis based on updates with links to youtube.com/ or youtu.be/.
  • 81. Relationship between Showcase Pages and Company Pages: •A Showcase Page can only be associated to 1 Company Page. •Ads - The only advertising placement for Showcase on the page is a 1x1 text ad at the top of the page. •Vanity URL - only a basic version exists for Showcase, but it's not customizable.
  • 82. ELC#6 CREATING GROUP Creating a Group How do I create a group? You can start a new group by filling out the fields on the Create a Group page. You'll be the owner and manager of any group you create, but you can also assign other members to be managers or moderators. To create a group: 1.Move your cursor over Interests at the top of your homepage and select Groups. 2.Click the Create a group button on the right. 3.Fill in the requested information. A red asterisk means it's required. 4.Click the Create.. button to create your group as an open group or a members-only group.
  • 83. Members-Only and Open Groups - Overview The main difference is who can see the discussions. Members-only group discussions can only be seen by other group members. Open group discussions can be seen by anyone on the web and can be shared on other social networking platforms. In members-only groups: •There's a padlock icon next to the group name. •You must be a LinkedIn member to join. •Discussions won't show up in search ELC#6 CREATE GROUP
  • 84. ELC#6 CREATE GROUP •The group manager has the option to switch to an open group. This change can only be made once and cannot be undone. Members are notified if the group is switched to an open group. In open groups: •There isn't a padlock icon next to the group name. •You must be a LinkedIn member to join. •Discussions created before switching to an open group are archived and visible to group members only. •Discussions created after switching to an open group are searchable and visible to anyone on the web. •Discussions can be shared using social networking sites like Twitter and Facebook. •Group managers have the option to allow LinkedIn members who aren't group members to contribute. Note: Currently, subgroups can't be open groups but we're considering this option for the future. If you don't want to be in an open group, you can leave the group at any time.
  • 85. EL6- INVITE PEOPLE TO GROUP Inviting People to Join Group or Subgroup - Manager Instructions How do I invite people to join a group or subgroup I own or manage? If you're a group manager, you can invite others from the Send Invitations page within the group. 1.Move your cursor over Interests at the top of your homepage and select Groups. 2.Click the group's name. 3.Click the Manage tab. 4.Click Send Invitations on the left and then do any of the following: 1. Type a connection's first or last name in the Connections field, and select their name from the list. 2. Click the address book icon to choose connections. 3. Click the "Add other email addresses" link and enter email addresses of contacts. 4. Click the "Upload a file" link to upload a file after exporting a CSV file. 5. Click Send Invitations.
  • 86. ELC#6 CREATE GROUPS- SUCCESS IS GETTING FOUND; MAKE SEARCHABLE Making Your Group Appear in Search Results How do I make my group appear in search results? Last Reviewed: 12/19/2013 Expand All Collapse All We no longer have a separate Groups Directory. However, groups can be found by using the search feature. If you are a group owner or manager, you can go to the Group Settings page to set your group to display in the search results: 1.Move your cursor over Interests at the top of your homepage and select Groups. 2.Click the group's name. 3.Click the Manage tab. 4.Click Group Settings on the left. 5.Scroll down to the Membership section, and select "Display this group in the Groups Directory". This will make your group appear in search results.
  • 87. ELC#7 SOCIAL MEDIA BEFORE, SURING AND AFTER EVENT http://www.socialmediaexaminer.com/ 10-ways-to-use-social-media-to- promote-an-event/
  • 88. #7 BEFORE THE EVENT Spreading the message Another good technique is to use direct messages to your connections to publicize your event. If you are a LinkedIn Premium user you can collate a list of your connections in different sectors and niches, which you can then mine for contacts appropriate to your event. It is important that, even if you are not a Premium user, to select a list of people to direct message who you think will actually be interested in your event. Not only does this cut down on the logistics of sending multiple direct messages it also ensures that you are not bothering people who are never likely to be attracted to your event. Get into groups LinkedIn Groups are another potential destination for event publicity. You can find a comprehensive list of all LinkedIn groups at http://www.linkedin.com/directory/groups/ within which you may be able to find groups that are applicable to your event. Join up to some of these groups and take some time to gauge the type of content that works well, and when you feel you have done this a softly softly approach to promotion works best. Perhaps try and incite a discussion around one of the topics you are planning to cover in your conference and within that conversation you will be able to mention your event. Invest in ads If you are lucky enough to have been bestowed a small advertising budget to work with in the promotion of your event, then you may wish to consider investing in a small campaign of LinkedIn ads. These ads work in a similar way to Google adwords, in that you can specify how much you would like to spend over how long a period.
  • 89. By Kristina Cisnero | 5 months ago | Strategy | 3 CommentsHootSuite Twitter Facebook LinkedIn Google + With every technological advancement designed to make our lives easier, our dependence on technology for day-to-day tasks grows. Technology helps us do things with greater efficiency, and when it comes to social media, it’s only natural to find a way to automate our social media effort For small business owners, social media automation tools are life- savers when it comes to juggling time to grow a business offline and online. However, relying on social media automation tools too much can put you in the risk of ruining your social media presence—it’s important to remind your social media audience there’s a real person behind the social media accounts. Here are a few best practices to achieve social media success while using social media automation tools. How to effectively use social media automation (DO!) Do schedule your posts before you go on vacation When we are out of the office, vacationing on a beach in Hawaii, we can’t dedicate the same amount of time and effort to our social media networks. However, remember that social media never goes on vacation. To ensure that you don’t neglect your social networks while away, schedule your social media messages in advance to maintain a consistent social media presence. ELC#11 SOCIAL MEDIA TIPS TO AUTOMATE- ARTICLE
  • 90. ELC#11 SOCIAL MEDIA TIPS TO AUTOMATE- ARTICLE CONT’ Do use social media automation to fill your social media content calendar One of the most important jobs of a social media manager is to make sure your company’s social media channels are never short on high-quality content. However, this task can prove to be difficult. A social media automation tool like the Hootsuite scheduler can help you view your scheduled messages for the day, week, or month, to make sure you fill the gaps between posts. Repurpose popular content from previous months to give the posts another boost. This will help in search engine ranking, and if they performed so well, repurposing popular content can bring new viewers to your website. Do use social media automation tools to find out the best time to post Use tools like the Hootsuite Autoscheduler to take note of the best time to post to your social networks. The feature uses a specific algorithm to take note of when the social networks you have chosen to Autoschedule get the most engagement, and allows you to queue messages to go out for those times. Take note that it may take up to 48 hours before Hootsuite can find out when your social network’s most optimal times are. To be safe, schedule and send messages through Hootsuite several times before using the Autoschedule feature. Do add a personal touch to your scheduled messages Social media automation isn’t supposed to replace the humans who own the social networks. Spread out your scheduled posts, and add a personal touch to each post to avoid sounding like a robot. Put the same amount of time as you would invest into ad hoc updates. If you are outsourcing your social media management, create similar expectations. How not to use social media automation (Don’t) Don’t make auto DMs part of your social media strategy This is a feature that many Hootsuite users request. However, it is unlikely Hootsuite will ever support auto DMs (direct messages). Hootsuite has found very few situations in which Auto DMs were useful to recipients; on the contrary, in many cases they were spammy or malicious. Since Hootsuite aims to be a friendly social media dashboard, this is a feature that will probably not be implemented—which shows why you shouldn’t make auto DMs part of your social media strategy. Instead, if you do need to DM, build a meaningful relationship through real conversation with your customers.
  • 91. ELC#11 SOCIAL MEDIA TIPS TO AUTOMATE- ARTICLE CONT’ Don’t treat scheduled messages as a ‘one size fits all’ tactic With Twitter’s 140 character limit, Facebook’s 63,206 character limit, and LinkedIn with a 700 character limit, don’t use social media automation to schedule the same message to all networks. Cater your messages for each social network. With Twitter, make sure your message is clear and concise. For Facebook, add more information and an image to increase engagement. And for LinkedIn, adjust your tone to fit a professional audience. Don’t forget to analyze your scheduled messages Setting and forgetting it is a big no-no when using social media automation. Make sure you are keeping an eye on the performance of your scheduled messages to make real-time adjustments. Use social media analytics tools to track and measure how your posts are performing. With effective social media reports, you’ll be able to know whether or not your social media automation efforts are actually working. Don’t forget to read the articles you’re automating A popular form of social media automation is the use of RSS/Atom feeds. This feature allows you to automatically send out articles from RSS feeds you follow directly to the social networks to which the feed is attached to. It’s a great way to always have content ready to publish to social networks, but this doesn’t mean you can stop reading your articles or vetting out the poor-quality RSS feeds you’ve connected. The best practice is to align each of your RSS feeds to the strategy of each social network, and check your sent posts regularly so you can catch and delete any inappropriate messages early.se Hootsuite Pro to execute these social media automation best practices.
  • 92. ELC#12 Twitter X tweets per day X partner tweets per day X promoted tweets per week Build event list including all keynotes, partners, and customers who will be attending Build private list to monitor competitors Google+ X posts per day LinkedIn X posts per day Participate in relevant LinkedIn conversations around event Pinterest Create event-themed Pinterest board Pin X related images to board per week Create Pinterest contest for event Blog Create X blog posts per week Post X infographics per week
  • 93. ELC#12 SAMPLE SOCIAL MEDIA PLAN FOR EVENTS Event Name: Event Date & Time: Social Media Manager(s) assigned to event: Event goals for social and mission statement: Event Hashtag: Pre-Event Planning Pre-Event Social (1-2 weeks before event) Create timeline for event promotions and announcements Create visual elements to support your event across all channels Create event pages on Facebook and LinkedIn Submit to event to relevant directories, press and post on event websites Claim location on foursquare and set up offers Designate social media tactical team members to monitor and engage with your social channels Assign or hire a photographer Facebook ____ posts per day Participate in or create event Facebook Group
  • 94. ELC#12 Social Media Plan  During Event Social -Interview attendees, customers, speakers, influencers for blog and social content  Facebook: Make __X posts per day X photos posted per day  Twitter: Make X tweets per day Tweet out presentations at the start of each session (if you have a session)  Make X influencer and partner tweets per day  Monitor event hashtag and company mentions  Retweet and reply back to interesting points and questions from attendees  Push messages and announcement in Mobile app
  • 95. BIBLIOGRAPHY Slide 26 Company Page Case Study http://www.slideshare.net/LImarketingsolutions/best- of-linkedin The Best of LinkedIn: How Brands Are Using the Platform to Win Deanna Lazzaroni Global Content Marketing Manager LinkedIn Nick Mangum Senior Insights Analyst LinkedIn Slides 27-32 Using Linkedin Groups to promote an event http://evvnt.com/2014/03/top-7-tips-use-linkedin- groups-promote-event/by Hanna Leerink Slides 33- 35 About the Author, Stephanie Sammons Stephanie Sammons is the Founder and CEO of Wired Advisor, where she teaches financial advisors and business professionals how to build digital influence to win clients. Other posts by Stephanie Sammons » Slide 36 http://kristaneher.com/use-linkedin-to-
  • 96. BIBLIOGRAPHY Slide 37 www.triplepundit.com/podium/promote- conference-event-linkedin/ Slide 39 after the event http://www.careerealism.com/build-relationships- networking-event/ Slide 41: http://www.bizbash.com/social-media- strategy-what-to-do-before-during-and-after-your- event/new-york/story/25935#.VO6MZ3TnbIU Slide 40 http://www.business2community.com/social- media/how-to-use-social-media-during-events-059698 Slides 44-47 “How to Use Social Media During Events” Business to Community Blog BY :INGEBORG VAN BEUSEKOMhttp://www.business2community.com/social-media/how-to- use-social-media-during-events-059698
  • 97. BIBLIOGRAPHY Slide 50 http://www.razorsocial.com/social-media- automation/ Slide 53 http://www.razorsocial.com/social-media- productivity/ http://blog.hootsuite.com/social-media-automation/ Slide 54 http://blog.hootsuite.com/social-media- automation/ Slide 75 http://www.slideshare.net/LImarketingsolutions/best- of-linkedin The Best of LinkedIn: How Brands Are Using the Platform to Win Deanna Lazzaroni Global Content Marketing Manager LinkedIn Nick Mangum Senior Insights Analyst LinkedIn