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How to Use Research to Generate
      Terrific Media Coverage



ADM Marketing & Research Consulting
What is “Research for Ink?”
   A study conducted in order to generate
    information that will be used for publicity, or “ink”
     Trade  publications
     General business or
      consumer publications
     Online media
     Broadcast media
     Internal publications



                     How To Use Research To Generate
                          Terrific Media Coverage       2
Why conduct this research?
   Generate or increase awareness
     Company
     Brand
     New  product
     Activity

   Counteract bad publicity or negative
    perceptions

                     How To Use Research To Generate
                          Terrific Media Coverage      3
More Reasons
   Support positioning strategy by associating the
    company or brand with
     new  knowledge
     positive activities/behaviors
     a well-known company or non-profit organization
   Introduce company/brand to new market
    segment
   Reporters/editors love “news,” especially in
    trade or industry publications

                    How To Use Research To Generate
                         Terrific Media Coverage        4
Getting Started
   Set goals/objectives
   Determine the target
     Consumers
     Trade
     Business-to-business

   List desired media
     Vertical publications
     General business or consumer
     Print, broadcast, electronic

                    How To Use Research To Generate
                         Terrific Media Coverage      5
Next Steps
   Confirm that your story is newsworthy
   Decide how you would like the headlines to read
   Design questions that can lead to the desired
    headlines (no guarantees!)
   If possible, get a co-sponsor or independent
    authority



                   How To Use Research To Generate
                        Terrific Media Coverage      6
Conduct the Research
   Telephone survey
      Probability sample
      Omnibus
      Domestic only or global
   Online survey
      Appropriate audience?
      Omnibus
      Domestic only or global
                   How To Use Research To Generate
                        Terrific Media Coverage      7
Dealing With the Media

   Prepare to defend your research
     Beopen about the methodology
     Qualitative research is of limited use

   Prepare a report
     Does   not need to contain every detail
   Hold press conference or event to unveil
    findings
                   How To Use Research To Generate
                        Terrific Media Coverage      8
Additional benefits
   Research for Ink can have many legs
     Send  tear sheets of articles to different stakeholders
     Create an event around the release of findings to
      increase their impact
     Have the company’s expert appear on news and talk
      shows
     Use the results to create seminars (or webinars or
      blogs) with customers/clients, investors or end-user
      groups

                      How To Use Research To Generate
                           Terrific Media Coverage              9
Traps
 Make sure the survey is done properly
 Make sure you are creating “news”
 Don’t overstate or misstate your case
 Make sure your co-sponsor or expert
  consultant is legitimate and credible
 Don’t allow the articles or press releases
  to be self-serving

                How To Use Research To Generate
                     Terrific Media Coverage      10
Case Study


    and
Objectives
   To show how small industrial companies use
    search engines to buy products and services
    they need
   To promote the use of Search Engine Marketing
    (SEM) through ThomasNet and Google
   To generate publicity for both companies and
    position them as resources for small industrial
    companies

                   How To Use Research To Generate
                        Terrific Media Coverage      12
Methodology
   Online survey of target audience
      590 Internet buyers
      331 Internet sellers
   About two-thirds of the respondents came from
    ThomasNet subscribers; the rest were from
    purchased lists
   Extensive questionnaire which asked all about
    purchasing and marketing online
   Budget: $52,000
                   How To Use Research To Generate
                        Terrific Media Coverage      13
Results
   Press release published in general and trade
    magazines and newspapers (print) and online
          Placements appeared for a full year
   Findings used to create a seminar on how to
    market effectively online, given to small
    businesses in several cities
   Findings also used for ThomasNet newsletter
    and a white paper for customers and sales reps

                         How To Use Research To Generate
                              Terrific Media Coverage      14
Case Study


and the Home Safety Council
Objectives
 To raise awareness of potential safety
  hazards in garages
 To call attention to the safety benefits of
  having an organized garage
 To allow GarageTek® to develop the
  platform that organization enhances safety


               How To Use Research To Generate
                    Terrific Media Coverage      16
Methodology
   Omnibus telephone survey of 502 homeowners
    nationwide
      Random probability sample
      7 questions
   Partnered with the Home Safety Council
   Analysis segmented the sample by region, age,
    and other demographics
   Budget: $5,800
                  How To Use Research To Generate
                       Terrific Media Coverage      17
Results
   Findings showed a relative lack of concern
    about potential dangers in one’s garage (about
    29% were concerned), giving the client an
    opportunity to educate the public
   Press release yielded 45 million impressions
   Video featured on CBS Early Show
   Results continue to be used in client’s
    communications

                   How To Use Research To Generate
                        Terrific Media Coverage      18
Additional Case
Studies
Highlight Unmet Health Needs
   Situation:
     Maker  of prescription lenses wanted to extend
      the brand by drawing attention to pediatric
      eye care
   Solution:
     Survey  of parents showed children’s eye care
      is underserved
     Supportive statement by expert positioned
      client as concerned
                   How To Use Research To Generate
                        Terrific Media Coverage      20
Product Introduction
   Situation:
     Data  storage device manufacturer was
      introducing a new product line
   Solution:
     Quantify a problem in client/server
      environments which the new product
      addresses
     Press conferences and coverage in six
      countries
                  How To Use Research To Generate
                       Terrific Media Coverage      21
Upgrade the Brand Image of an
Old Product
   Situation:
    A  100-year-old food industry directory wanted to be
      viewed as a cutting edge resource
   Solution:
    A  survey of the marketplace, conducted at a trade
      show, to determine new trends in foodservice
     Press conference at end of trade show highlighted the
      profile; media coverage increased visability and
      upgraded the company’s image

                     How To Use Research To Generate
                          Terrific Media Coverage           22
Provide a Halo for a Healthcare
Company
   Situation:
     Reinforce
              brand positioning of a biotech
      company as caring about patients
   Solution:
     Survey of breast cancer patients regarding
      impact on the job
     Co-sponsored by Working Woman magazine
     Survey received ancillary coverage
                  How To Use Research To Generate
                       Terrific Media Coverage      23
Highlight a Common Health
Problem
   Situation:
     Promote the brand by highlighting leg health
      problems for an herbal supplement manufacturer
   Solution:
     Consumer    survey to determine behavior and
      attitudes toward crossing legs, which is bad for leg
      health
     In conjunction with “Great American Cross-out”
      campaign
                   How To Use Research To Generate
                        Terrific Media Coverage       24
Change a Negative Brand
Image
   Situation:
     Tradeorganization for international auto
      manufacturers responding to negative
      imagery of their members
   Solution:
     Consumer    study showed significant
      ownership of foreign brands and positive
      attitudes toward them
                   How To Use Research To Generate
                        Terrific Media Coverage      25
Increase Brand Awareness
   Situation:
     Position   PR Agency as being “on top of”
      trends
   Solution:
     An  in-house omnibus study of current issues
      in several categories
     Press releases written for each section and
      placed in both vertical and marketing
      publications
                     How To Use Research To Generate
                          Terrific Media Coverage      26

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Generate Terrific Media Coverage With Research

  • 1. How to Use Research to Generate Terrific Media Coverage ADM Marketing & Research Consulting
  • 2. What is “Research for Ink?”  A study conducted in order to generate information that will be used for publicity, or “ink”  Trade publications  General business or consumer publications  Online media  Broadcast media  Internal publications How To Use Research To Generate Terrific Media Coverage 2
  • 3. Why conduct this research?  Generate or increase awareness  Company  Brand  New product  Activity  Counteract bad publicity or negative perceptions How To Use Research To Generate Terrific Media Coverage 3
  • 4. More Reasons  Support positioning strategy by associating the company or brand with  new knowledge  positive activities/behaviors  a well-known company or non-profit organization  Introduce company/brand to new market segment  Reporters/editors love “news,” especially in trade or industry publications How To Use Research To Generate Terrific Media Coverage 4
  • 5. Getting Started  Set goals/objectives  Determine the target  Consumers  Trade  Business-to-business  List desired media  Vertical publications  General business or consumer  Print, broadcast, electronic How To Use Research To Generate Terrific Media Coverage 5
  • 6. Next Steps  Confirm that your story is newsworthy  Decide how you would like the headlines to read  Design questions that can lead to the desired headlines (no guarantees!)  If possible, get a co-sponsor or independent authority How To Use Research To Generate Terrific Media Coverage 6
  • 7. Conduct the Research  Telephone survey  Probability sample  Omnibus  Domestic only or global  Online survey  Appropriate audience?  Omnibus  Domestic only or global How To Use Research To Generate Terrific Media Coverage 7
  • 8. Dealing With the Media  Prepare to defend your research  Beopen about the methodology  Qualitative research is of limited use  Prepare a report  Does not need to contain every detail  Hold press conference or event to unveil findings How To Use Research To Generate Terrific Media Coverage 8
  • 9. Additional benefits  Research for Ink can have many legs  Send tear sheets of articles to different stakeholders  Create an event around the release of findings to increase their impact  Have the company’s expert appear on news and talk shows  Use the results to create seminars (or webinars or blogs) with customers/clients, investors or end-user groups How To Use Research To Generate Terrific Media Coverage 9
  • 10. Traps  Make sure the survey is done properly  Make sure you are creating “news”  Don’t overstate or misstate your case  Make sure your co-sponsor or expert consultant is legitimate and credible  Don’t allow the articles or press releases to be self-serving How To Use Research To Generate Terrific Media Coverage 10
  • 11. Case Study and
  • 12. Objectives  To show how small industrial companies use search engines to buy products and services they need  To promote the use of Search Engine Marketing (SEM) through ThomasNet and Google  To generate publicity for both companies and position them as resources for small industrial companies How To Use Research To Generate Terrific Media Coverage 12
  • 13. Methodology  Online survey of target audience  590 Internet buyers  331 Internet sellers  About two-thirds of the respondents came from ThomasNet subscribers; the rest were from purchased lists  Extensive questionnaire which asked all about purchasing and marketing online  Budget: $52,000 How To Use Research To Generate Terrific Media Coverage 13
  • 14. Results  Press release published in general and trade magazines and newspapers (print) and online  Placements appeared for a full year  Findings used to create a seminar on how to market effectively online, given to small businesses in several cities  Findings also used for ThomasNet newsletter and a white paper for customers and sales reps How To Use Research To Generate Terrific Media Coverage 14
  • 15. Case Study and the Home Safety Council
  • 16. Objectives  To raise awareness of potential safety hazards in garages  To call attention to the safety benefits of having an organized garage  To allow GarageTek® to develop the platform that organization enhances safety How To Use Research To Generate Terrific Media Coverage 16
  • 17. Methodology  Omnibus telephone survey of 502 homeowners nationwide  Random probability sample  7 questions  Partnered with the Home Safety Council  Analysis segmented the sample by region, age, and other demographics  Budget: $5,800 How To Use Research To Generate Terrific Media Coverage 17
  • 18. Results  Findings showed a relative lack of concern about potential dangers in one’s garage (about 29% were concerned), giving the client an opportunity to educate the public  Press release yielded 45 million impressions  Video featured on CBS Early Show  Results continue to be used in client’s communications How To Use Research To Generate Terrific Media Coverage 18
  • 20. Highlight Unmet Health Needs  Situation:  Maker of prescription lenses wanted to extend the brand by drawing attention to pediatric eye care  Solution:  Survey of parents showed children’s eye care is underserved  Supportive statement by expert positioned client as concerned How To Use Research To Generate Terrific Media Coverage 20
  • 21. Product Introduction  Situation:  Data storage device manufacturer was introducing a new product line  Solution:  Quantify a problem in client/server environments which the new product addresses  Press conferences and coverage in six countries How To Use Research To Generate Terrific Media Coverage 21
  • 22. Upgrade the Brand Image of an Old Product  Situation: A 100-year-old food industry directory wanted to be viewed as a cutting edge resource  Solution: A survey of the marketplace, conducted at a trade show, to determine new trends in foodservice  Press conference at end of trade show highlighted the profile; media coverage increased visability and upgraded the company’s image How To Use Research To Generate Terrific Media Coverage 22
  • 23. Provide a Halo for a Healthcare Company  Situation:  Reinforce brand positioning of a biotech company as caring about patients  Solution:  Survey of breast cancer patients regarding impact on the job  Co-sponsored by Working Woman magazine  Survey received ancillary coverage How To Use Research To Generate Terrific Media Coverage 23
  • 24. Highlight a Common Health Problem  Situation:  Promote the brand by highlighting leg health problems for an herbal supplement manufacturer  Solution:  Consumer survey to determine behavior and attitudes toward crossing legs, which is bad for leg health  In conjunction with “Great American Cross-out” campaign How To Use Research To Generate Terrific Media Coverage 24
  • 25. Change a Negative Brand Image  Situation:  Tradeorganization for international auto manufacturers responding to negative imagery of their members  Solution:  Consumer study showed significant ownership of foreign brands and positive attitudes toward them How To Use Research To Generate Terrific Media Coverage 25
  • 26. Increase Brand Awareness  Situation:  Position PR Agency as being “on top of” trends  Solution:  An in-house omnibus study of current issues in several categories  Press releases written for each section and placed in both vertical and marketing publications How To Use Research To Generate Terrific Media Coverage 26