Hi – I am Ani – I work for LinkedIn – Talent Solutions Business Line – Helps Recruiters and other Talent Professionals to find the best talent for their organization. I run the Learning Center and Analytics platform for the business.
In my decade long career in technology-enabled learning, I have spent a lot of time using, managing or implementing learning management systems (LMS). While I do believe the content, courses and learning experiences define our learning programs – the platforms that deliver these programs ARE important.
With that said, I have a question for you:
I want to raise your hand if you love your LMS?
Everyone in corporate education complains about their LMS - in fact my favorite quote about LMSs is from someone I met years back who said he selected the LMS for his company because he hated this particular LMS the least and liked the people representing this vendor the most.
Image: http://www.allisonj.org/wp-content/uploads/2011/11/love-what-you-do.jpg
So where did things go wrong?
Image: https://search4divinity.files.wordpress.com/2014/07/confuseda.jpg
In my opinion, the issue with most of these systems (and many other enterprise systems like CRM, ERP etc.) is that they eventually become so feature rich (ok- so bloated) that often these complex features designed to serve a few, start impacting the very basic features that every user needs to use these systems.
One of the many examples I can cite of LMSs making things a bit harder.
So I earlier late last year I came up with this two-point framework for what learning platforms SHOULD be.
LMSs should be invisible – users should be able to get to the content they need to get to gain proficiency or mastery without encountering any friction – login windows, register buttons, pop-ups
Is their team intranet or the product they are using the most natural setting for them to need training – let them launch content from that location.
Let them launch a webinar directly from the confirmation email or the calendar invite.
The Tin Can API (sometimes known as the Experience API or xAPI) is a brand new specification for learning technology that makes it possible to collect data about the wide range of experiences a person has (online and offline). This API captures data in a consistent format about a person or group’s activities from many technologies. Very different systems are able to securely communicate by capturing and sharing this stream of activities using Tin Can’s simple vocabulary.
Source:http://tincanapi.com/overview/