Managing mobility has become one of the biggest challenges facing companies and telecom departments today. The telephone has evolved into a mission-critical, multimedia business tool, and has become more and more complex in most organizations. I can show you how to control, predict, and reduce your mobility cost. We will do all the management, while giving you an increased visibility and control over the devices, plans and features that your employees need. http://mobilityhelpdesk.com/

1. SERVICES
WHY WE’RE DIFFERENT
MOBILITY HELP DESK
Today, enterprises rely on mobility
as an acceleration of business.
Supporting mobility users issues
has become a core IT function. It is
time consuming and requires a broad
knowledge of devices, operating
systems and carrier plans, which are
constantly changing. Bring Your
Own Device (BYOD) has created
even more complexity, bringing more
devices and support issues into the
mix.
At Mobility Help Desk, we custom
design our service offerings to
address your specific needs. Our
goal is to help you bring clarity,
control and cost savings to your
mobile environment. Whether it is
device acquisition, provisioning or
deployment; or device management
support and replacement, we have
the experience and expertise you
need.
HOW MANY RESOURCES?
Today, most companies contact their
carrier sales rep to order new devices,
whether they are smartphones,
tablets or other wireless connected
devices.
Then, the IT group usually needs to
get involved in order for the new
device to be imaged to the corporate
standard and (hopefully) secured.
Once a device has been deployed
into the corporate environment,
it becomes a “help desk” issue to
support any device and/or end-user
issues.
Now factor in the impact on
accounting, and their efforts to best
determine to which budget the
CAPEX costs should be expensed
and to which budget the monthly
carrier costs should be expensed.
Then, your carrier sales rep meets
with you for your quarterly review
and assesses post mortem how all
of these changes have affected
your account.
If any of this describes your
company’s current environment or
processes, you are not alone.
Mobility Help Desk delivers comprehensive
mobility management solutions that
enable enterprises to increase business
velocity, transform processes and achieve
sustained cost savings.
From basic phones to smartphones, tablets
to laptops, even Machine-to-Machine
(M2M) solutions - we can help.
Let us show you how we can bring clarity,
contol and cost savings to your mobile
envoronment.
MOBILITY LIFECYCLE
From device acquisition to
plan management and help
desk support. Our team is
with you through every step
of the mobility lifecycle.
“WE DRIVE” APPROACH
We manage all aspects
of the mobility lifecycle,
allowing you to focus internal
resources on tasks more core
to your business mission.
OUR PROVEN EXPERTISE
We stay current on the ever-
changing landscape of mobile
devices and plans in order to
best meet your unique needs.
FIXED COST BUNDLES
Move from unpredictable,
CAPEX intensive situations
into predictable, controlable,
and lower cost mobile
ecosystems.
“I just wanted to let you
both know that the
customer service I’ve
received from
Mobility Help Desk has
been AMAZING,
AMAZING, AMAZING.”
- April K., Washington

2. VARIABLE vs.
FIXED
Wireless expenses tend to have a high
degree of cost variability. This could be
due to equipment purchases, a change
in usage patterns, international travel,
etc.
With our offering you can stop worrying
about the variables and count on a fixed,
predictable cost simply based on the
number of users and user types.
FIXED IS BETTER
We take the extra time to research
each and every one of your historical
costs and usage trends. This allows
us to run cost models against your
mobile environment, factoring in device
acquisition (CAPEX) costs, provisioning,
deployment, monthly management,
ongoing help desk support, and finally
repeating the process down the road
through device refresh and recycling.
Upon completion of our analysis, we are
able to arrive at an all-inclusive,fixed cost
per device, which we will guarantee to
our clients for the term of their contract.
No CAPEX, no monthly management
fees - just a lower, fixed cost per device.
Clients electing to operate in this new
wireless paradigm, get to enjoy all of the
followingbenefits:
• Lower, Fixed, Predictable Costs
• Mobile Environment Standards
• Inventory Tracking and Utilization
• Comprehensive Device Imaging
• Device Accessories and Kitting
• Mobile Device Management (MDM)
• Spare Inventory “Hot” Devices
• Single Electronic Transaction
Calculating your wireless budget will no
longer involve a complex algorithm and
forecasting models. Multiply your new
fixed cost by your wireless users and
you’re done. Now that is a better way!
“Quick response, highly
knowledgeable, very
friendly, super patient
and a “can do attitude”
regardless of my
question. It’s been a
pleasure to work with
them”
ELIMINATE VARIABLE COSTS
The Wireless Service Bundles are the lead service offered planning and accurate budgeting of your mobility spend.
by Mobility Help Desk. With the Wireless Service Bundles,
enterprise clients enjoy all of the benefits associated with
our other mobility management services and eliminate the
need for capital expenditures (CAPEX) associated with
mobility device upgrades, replacements and accessories.
The Wireless Service Bundles take the expense variability
out of the mobility environment. It delivers a long-term,
lower, fixed cost to clients, which allows for long-term
Our Wireless Service Bundles are unique in the Mobility
Management industry. By including all aspects of the
mobility lifecycle into our Wireless Service Bundle, we are
able to deliver sustained savings, device standardization,
substantial process improvement and dramatic productivity
gains to our clients.