1. 1
Service Management Center – Import Services
Friday Shout Out!
From Sparkman to Andrew Todd & Bridget Waller –
A shout out to Andrew Todd and Bridget Waller at intermodal for
catching a diverted container moving to the rail yard that Delta port
missed stopping at the port.
From Robynne to Matt E. & Adriana –
Shout out to Matt and Adriana on their promotions! I’m so happy
for you guys!!
From Matt E. to Jessica, Adriana, Traviel, and Meredith –
Shout out to below top 5 phone calls taken from last week.
Date Agent Name Team Name Answered
2016/08/08 Wachholz,
Jessica
Shipment
Management
West
55
2016/08/08 Eberhart,
Adriana
Import West
Coast
54
2016/08/09 Harrison,
Traviel
Import West
Coast
53
2016/08/08 Harrison,
Traviel
Import West
Coast
45
2016/08/09 Baird,
Meredith
Import West
Coast
40
2016/08/10 Baird,
Meredith
Import West
Coast
40

2. 2
From Sparkman to Elizabeth –
Shout out to Elizabeth for helping get Vancouver caught up this
week.
From Robynne to Britt –
Shout out to Britt for being super awesome this week and
restocking my snack pile. That was like the sweetest thing ever!!