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Continual Improvement
of HSE on nRAH
Behavioural
Compliance – Driving
Change
Key Points
― nRAH has great HSE processes in place, safety essentials and working above the
line SWMS.
― Next goal is to obtain 100% compliance to SWMS by all Contractors & HYLC.
― To engage in behavioural safety by performing ongoing coaching with groups
are required. These discussions will be held by Project Managers, HSE
coordinators, HSR’s & Supervisors.
― Non-Compliance to SWMS documented on form, name and induction number
taken.
― Details placed on register for senior management review.
― The register for non conformance easily identifies repeat offenders.
― The site audits identify non conformance along with safety positives.
2
Key Points
― A register for positive observations exists also.
― Positive reinforcement is essential in creating a culture where safety
compliance exists in un-supervised situations.
― This template has been incorporated into other site inspections also ie;
PM/SM weekly site inspections.
― The process of taking a workers details following a safety standard breach
has an increased effect, compared to an informal reminder.
3
ROLE OUT
― Get management approval
― It s not about the man but about the mission.
― Pilot project
― Tabled at HSR Meeting
― Shift thinking from “What” to “Why”
4
NEVER THINK
OUTSIDE THE BOX
Sharing ideas
Improved compliance
Poor productivity Visible Felt Leadership
THE 4 ES – OF OUR PROGRAMME
Accidents
Behaviour Audits
Managing
behaviour
badly
Education-Enforcement-Encouragement-Empowerment
ROLE OUT OF THE AUDIT
6
THE EARLY DAYS
7
Objective.
― Behavioural Compliance Audits (BCA) assess the level of compliance with
agreed safe work method statement (SWMS), WHS Legislation and site
safety rules (Minimum Standards). BCA’s are to regulate reasonable
behaviour of site personnel. BCA’s are performed as follows:
― Series or an activity will be documented using the behavioural compliance
audit form, document number HYLC-HS-REG-0148
― Engage with individual and or work group through conversation.
― To instantly target non-conformance/s, unsafe acts and or conditions.
― To instantly reinforce positive recognition to safety rules being. This will
be done by providing verbal feedback.
― Only personnel that have received on the job coaching/training from the
HSE Department are authorised to complete BCAs unless they from part
of a team with trained personnel
8
Misconduct.
― The frequencies of breaches that constitute a potential written
warning (Yellow Card equivalent) are as follows:
― 1) Any 2 breaches within a period of a month will be highlighted
and discussed at monthly Safety Compliance Meeting.
― 2) Any 3 or more breaches within a period of a month will trigger
discussions with the relevant HYLC PM and Contractor HSE/PM
Manager representative regarding the issuing of a written
warning.
― 3) The 3rd breach will only remain valid and be acted upon, in
that the 1st and 2nd breaches were issued within a 3 month period
of the 3rd breach being issued
9
Serious Misconduct
― It is the responsibility of all managers and supervisors to monitor the
behaviour of their employees and contractors. Managers will be responsible
for determining appropriate, inappropriate and acceptable behaviour in
particular to serious misconduct.
― For behaviour deemed to be serious misconduct the following procedures
will be implemented:
― 1) Removal of the person from site not less than 3 months. A written
notice issued to the HYLCJV confirming removal from site.
― 2) Subsequent access to the project will be subject to a 3 month
probationary period during which any acts of misconduct or serious
misconduct will be classified as serious misconduct
10
Key Points
― A register for positive observations exists also.
― Positive reinforcement is essential in creating a culture where safety
compliance exists in un-supervised situations.
― This template has been incorporated into other site inspections also ie;
PM/SM weekly site inspections.
― The process of taking a workers details following a safety standard breach
has an increased effect, compared to an informal reminder.
11
12
The Form
MISCONDUCT REGISTER
13
POSITIVE BEHAVIOUR REINFORCEMENT
14
TRIFR LTI and MTI
15
On site Examples
16
On Site Examples
17
SUCCESS FACTORS
― Active participation of management and workers in the process
― Active mentoring
― Structured approachA Blaned of enforcement and encouragement
― Communicate and |Monitor
18

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nRAH Behavioural Presentation Rev 2

  • 1. Continual Improvement of HSE on nRAH Behavioural Compliance – Driving Change
  • 2. Key Points ― nRAH has great HSE processes in place, safety essentials and working above the line SWMS. ― Next goal is to obtain 100% compliance to SWMS by all Contractors & HYLC. ― To engage in behavioural safety by performing ongoing coaching with groups are required. These discussions will be held by Project Managers, HSE coordinators, HSR’s & Supervisors. ― Non-Compliance to SWMS documented on form, name and induction number taken. ― Details placed on register for senior management review. ― The register for non conformance easily identifies repeat offenders. ― The site audits identify non conformance along with safety positives. 2
  • 3. Key Points ― A register for positive observations exists also. ― Positive reinforcement is essential in creating a culture where safety compliance exists in un-supervised situations. ― This template has been incorporated into other site inspections also ie; PM/SM weekly site inspections. ― The process of taking a workers details following a safety standard breach has an increased effect, compared to an informal reminder. 3
  • 4. ROLE OUT ― Get management approval ― It s not about the man but about the mission. ― Pilot project ― Tabled at HSR Meeting ― Shift thinking from “What” to “Why” 4 NEVER THINK OUTSIDE THE BOX
  • 5. Sharing ideas Improved compliance Poor productivity Visible Felt Leadership THE 4 ES – OF OUR PROGRAMME Accidents Behaviour Audits Managing behaviour badly Education-Enforcement-Encouragement-Empowerment
  • 6. ROLE OUT OF THE AUDIT 6
  • 8. Objective. ― Behavioural Compliance Audits (BCA) assess the level of compliance with agreed safe work method statement (SWMS), WHS Legislation and site safety rules (Minimum Standards). BCA’s are to regulate reasonable behaviour of site personnel. BCA’s are performed as follows: ― Series or an activity will be documented using the behavioural compliance audit form, document number HYLC-HS-REG-0148 ― Engage with individual and or work group through conversation. ― To instantly target non-conformance/s, unsafe acts and or conditions. ― To instantly reinforce positive recognition to safety rules being. This will be done by providing verbal feedback. ― Only personnel that have received on the job coaching/training from the HSE Department are authorised to complete BCAs unless they from part of a team with trained personnel 8
  • 9. Misconduct. ― The frequencies of breaches that constitute a potential written warning (Yellow Card equivalent) are as follows: ― 1) Any 2 breaches within a period of a month will be highlighted and discussed at monthly Safety Compliance Meeting. ― 2) Any 3 or more breaches within a period of a month will trigger discussions with the relevant HYLC PM and Contractor HSE/PM Manager representative regarding the issuing of a written warning. ― 3) The 3rd breach will only remain valid and be acted upon, in that the 1st and 2nd breaches were issued within a 3 month period of the 3rd breach being issued 9
  • 10. Serious Misconduct ― It is the responsibility of all managers and supervisors to monitor the behaviour of their employees and contractors. Managers will be responsible for determining appropriate, inappropriate and acceptable behaviour in particular to serious misconduct. ― For behaviour deemed to be serious misconduct the following procedures will be implemented: ― 1) Removal of the person from site not less than 3 months. A written notice issued to the HYLCJV confirming removal from site. ― 2) Subsequent access to the project will be subject to a 3 month probationary period during which any acts of misconduct or serious misconduct will be classified as serious misconduct 10
  • 11. Key Points ― A register for positive observations exists also. ― Positive reinforcement is essential in creating a culture where safety compliance exists in un-supervised situations. ― This template has been incorporated into other site inspections also ie; PM/SM weekly site inspections. ― The process of taking a workers details following a safety standard breach has an increased effect, compared to an informal reminder. 11
  • 15. TRIFR LTI and MTI 15
  • 18. SUCCESS FACTORS ― Active participation of management and workers in the process ― Active mentoring ― Structured approachA Blaned of enforcement and encouragement ― Communicate and |Monitor 18

Editor's Notes

  1. To get approval we did a presentation to senior management we did a similar presentation to management See
  2. Step 1
  3. It started out around sep 2014 as a basic table. No actions just records.