Lean Six Sigma London is the first international Lean Six Sigma conference to be held in central London, which will take place at the University College London (UCL) on Thursday the 3rd September and Friday the 4th September 2015. The conference will cover a range of industries including Manufacturing, Online Retail, Healthcare, Service and not-for-profit. You will learn from leading continuous improvement practitioners who have faced similar challenges to your organisation. You will also enjoy networking opportunities to build your own network of Lean thinkers. Lean London is a highly engaging conference complete with workshops and Q&A sessions to create understanding and support your learning. There is also time to allow you to share your experiences with other attendees and interact with speakers to help reinforce the messages and take them back to the workplace. Contact: Stephen Foster on: +44 (0) 1386 871904 or email: sfoster@leanlondon.com to discuss. or Andrew Leong on 07885 969 538 or email: andrewl@tqmi.co.uk

1. LEAN LondonThe First International Lean Six Sigma Conference In London

2. CONTENTS
• About Lean London
• Agenda Day One
• Agenda Day Two
• Event Details
• Booking Form
• Sponsors

3. ABOUT LEAN LONDON
The conference will cover a range of industries
including Manufacturing, Online Retail, Healthcare,
Service and not-for-profit. You will learn from leading
continuous improvement practitioners who have
faced similar challenges to your organisation. You will
also enjoy networking opportunities to build your
own network of Lean thinkers.
Lean London is a highly engaging conference
complete with workshops and Q&A sessions to
create understanding and support your learning.
There is also time to allow you to share your
experiences with other attendees and interact with
speakers to help reinforce the messages and take
them back to the workplace.
Lean Six Sigma London is the first international Lean
Six Sigma conference to be held in central London,
which will take place at the University College
London (UCL) on Thursday the 3rd September and
Friday the 4th September 2015.

4. DAY ONE - Thursday, 3rd September 2015 – Morning
9:00 Registration Opens and Coffee
10:20 Roadmap To Lean - A KEYNOTE PRESENTATION
JD Marhevko (Accuride) & Denis J Devos (Devos Associates)
11:05 Morning Coffee
11:30 The Journey Of Continuous Improvement In Shop Direct - Becoming A World Class Digital
Retailer
Rebecca Webster (Shop Direct) – Senior Group Process Improvement Manager
Siobhan Doran (TQMI) – Director & Senior Continuous Improvement Consultant
12:15 "We've Always Done It This Way." Introducing Lean Six Sigma To The Manufacturing Sector
Joe Lambert (KME) - Former Operational Excellence Leader - Black Belt
13:00 Lunch

5. DAY ONE - Thursday, 3rd September 2015 – Afternoon
14:15 LEAN SIX SIGMA VIEW OF THE SURGICAL SUPPLY CHAIN
Jean-Pierre Eskander (OPEXC Inc)
15:00 Afternoon tea (& scones)
15:30 How The Japanese Have Engendered Long Run Continuous Improvement Outside Of The
Car Industry
Dr. Stephen Foster (Harvington Management Solutions)
16:15 Closing of the first day
19:00 Conference Dinner (includes wine on table). At Senate House, the Art Deco centrepiece of the
University of London

6. The Fondest Memories Are Made
When Gathered Around The Table

7. DAY TWO - Friday, 4th September 2015 – Morning
9:30 Coffee
10:00 Applying Lean In Service Organisations: The Same, Same But Different Or Rethink Where
Necessary?
Sean Buckland (Design For Service)
10:45 How Becoming Leaner Substantially Reduced End-to-End Histopathology Waiting Times
Alan Lewitzky (TQMI)
11:30 Morning Coffee
12:00 Where Is Lean? Benefits, Barriers, Deployment And The Future
Dr. Stephen Foster (Harvington Management Solutions)
12:45 Lunch

8. DAY TWO - Friday, 4th September 2015 – Afternoon
14:00 Lean Six Sigma Workshop - Provide Insight Into Getting Started
Enhancing The Lean Journey, Sustaining Lean.
15:00 Afternoon tea (& scones)
15:30 Lean Six Sigma Workshop - Provide One-to-one Sessions
16:15 Closing Address
Dr. Stephen Foster (Lean London Chairman)
16:25 Close of conference

9. The most dangerous phrase in the language is, “We've always
done it this way.”

10. EVENT DETAILS
Dates: 3rd and 4th September 2015
Venue: University College London (UCL), Medical
Sciences and Anatomy, Gower Street, London, WC1E
6BT. Conference dinner at Senate House, WC1E 7HU
Price:
• £249 + VAT - Early Bird Registration (offer ends
4th August 2015)
• £299 + VAT - Regular Registration
For more information contact:
Conference Chairman: Dr. Stephen Foster,
Email: sfoster@leanlondon.com
Number: +44 (0) 1386 871904
Website: leanlondon.com
The Secret of Change Is to Focus All of Your Energy,
Not on Fighting the Old, But on Building the New”
- Socrates
“

11. LEAN SIX SIGMA LONDON BOOKING FORM 2015
(Please use a separate form for each participant)
First Name: ______________________________ Surname: ______________________________
Company / Institute: ___________________________________________________ Job Title: _________________________________________________
Address: ______________________________________________________________________________________________________________________
Invoice Address (If different from above): ____________________________________________________________________________________________
Postcode: _________________________ Country: _________________________ Telephone: _________________________
E-Mail: _________________________
Special Requirements? (Please advise): _________________________
Payment Details – You will be invoiced by Harvington Management Solutions Limited
 Please invoice me. (Note: payment terms are 15 days net on formation of bookings/receipt of invoice).
Please quote your Purchase Order Number if required: _________________________
 I would like to pay via payment card.
Signature: _________________________ (Please, read and agree to the cancellation terms and conditions on the next page)
Please email the completed booking form to: sfoster@leanlondon.com , or post to: Stephen Foster, Harvington Management Solutions Limited , 103 High
Street, Evesham, WR11 4DN, UK

12. LEAN SIX SIGMA LONDON BOOKING FORM 2015
Cancellation Terms and Conditions
Up to 15 working days before the start of the conference:
15 or fewer working days before the start of the course: A cancellation charge of 80% of the course fees applies.
If sufficient participation is not achieved, Lean London reserves the right to cancel the course.
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Costs
The price of the course is as follows:
£249 + VAT - Early Bird Registration (offer ends 4th August 2015)
£299 + VAT - Regular Registration
Group discounts are available, please, contact Stephen Foster on: +44 (0) 1386 871904 or email: sfoster@leanlondon.com to discuss.
This price includes the conference dinner. However, the conference dinner is restricted to a total of 70 delegates. The conference dinner is provided on a first come first
served basis.
Accommodation
This does not include accommodation. Should you require details of local hotels, please do not hesitate to contact us.
Special Requirements
If you have a specific dietary requirement or if you have special needs then please call us, or advise us on your booking slip.

13. SPONSORS
Minitab is a statistics package developed in 1972
at the Pennsylvania State University by three
professors.
Today, Minitab is often used in conjunction with
the implementation of Lean Six Sigma, CMMI and
other statistics-based process improvement
methods. It is the leading provider of software
and services for quality improvement and
statistics education. More than 90% of Fortune
500 companies use Minitab Statistical Software.

14. SPONSORS
TQMI Ltd. is a management consultancy
specialising in Continuous Improvement. They
help organisations achieve excellence through
consulting, coaching and training. Their extensive
experience covers all Continuous Improvement
tools and approaches including: Lean, Six Sigma,
Lean Six Sigma and the EFQM Excellence Model.
They have worked with some of the
country’s leading organisations to help them
outperform, improve processes, engage staff,
delight customers and maximise results.

15. Lean Six Sigma London
Harvington Management Solutions Limited, 103 High Street,
Evesham, WR11 4DN, UK, Company Number 07160886 ,
VAT Number 985964346, Tel: +44 (0) 1386 871904, Email: sfoster@leanlondon.com