1. Feedback from colleagues and clients:
"Content looks great Andy."
"I really appreciate the hard work."
"Congratulations, job well done!"
"Good job everyone. Thank you for your support through this transition and for meeting the
agreed upon timeline."
"A big thanks for getting it done."
"Your team has gone above and beyond with this launch. Thank you, thank you, thank you!"
"Andy, thank you for taking this and running with it! Great example of the Allstate Leadership
principle of driving results!"
"Looks perfect."
"I spoke with Andy and if he does not hear back from me it is approved as I trust his judgment."
"Awesome news everyone! We should compile the notes on this work around for future
reference, many thanks to you all. Let's test!"
"Thanks for the nice edits you made!!!"
“Andy, I like your recommendations.”
”Thank you Andy... You do great work!”
“Looks great Andy.”
”Looks great Andy… go ahead and make the changes.”
“Thank you for jumping on this so quickly.”
”Great stuff… Thanks Andy!”
”Approved, I love it!”
“Yes, 100% better! I will upload this one to the SharePoint drive for GM, nicely done!!”
“We are starting to see some results thanks to your hard work”
“Content looks great Andy.”
“Looks Awesome Andy!”

2. “I really appreciate the hard work.”
“Congratulations, job well done!”
“Thank you for your support through this transition and for meeting the agreed upon
timeline.”
Andy,
“Thank you for taking this and running with it! Great example of the Allstate Leadership
principle of driving results! As you keenly observed, our opportunity is outside first shift. I
defined shifts in central time as 1st Shift = 6a-2p, 2nd Shift = 2p-10p, and 3rd Shift = 10p-
6a. Here’s a view in to current week manual call counts (Sunday was a doozy).“