overview Bais SAP

1. ERP 系統維護 Enterprise Technology - SAP
Day 1 : SAP Technology
Overview
Instructor: xxx

2. Contents
 Introduction of SAP Product
 SAP BASIS and System Architecture
 SAP Development
 SAP Administration
 SAP Interface and Internet
 SAP Support

3. Introduction of
SAP Product

4. R/3
Client / Server
ABAP
FI
Financial
Accounting
CO
Controlling
TR
Treasury.
PS
Project
System
SD
Sales &
Distribution
MM
Materials
Mgmt.
PP
Production
Planning
QM
Quality
Manage-
ment PM
Plant Main-
tenance
HR
Human
Resources
WF
Workflow
IS
Industry
Solutions
Integrated
turnkey solutions
Open
Systems
Client/Server
Architecture
Enterprise
Data Model
Integrated
Real-Time
Multi-national
Multi-
currency
Industry-Solutions
Internet / Intranet
SAP R/3 System

5. Business Object-oriented
Logistics
Finance
HR
B-API
B-API
B-API
B-API
B-API
B-API
B-API B-API
Business Object
Repository
B-API
B-API
SAP R/3
Applications
Shipment
Invoice
EmployeeApplicant
Customer
Order
General
Ledger
Purchase
Requisition
B-API
 Business API (BAPIs)
 Open Interface
 Support both Microsoft &
COBRA Object Architecture
 SDK are Ready for Win32 and
Java
 3rd Tool (VB, VC/C++, Delphi,
VisualAge) are Ready
 Easily adopting
 More Flexibility
 Lower Developing Cost

6. Employee
Self
Services
Business
Intelligenc
e
Supply Chain
Management
Customer
Relationship
Management
Workplaces
Internet-
Business
Framework,
BAPIs
XML-enabling
Continuous Knowledge Transfer
Industry
Solutions
Marketplac
es
Communities
Partnering
Platform
ApplicationHosting
Business
Scenarios
e-Commerce
Management
Cockpit
SAP Business
To Business
SAP Service
SAP
Business
Inf. Ware-
house
Info DB
SAP
Advanced
Planner&
Optimizer
R/3
SAP Logistics
Execution
System
SAP
Strategic
Enterprise
Management
SAP Business
Intelligence Initiative
SAP Marketing
SAP Customer Relationship
Management Initiative
SAP Supply Chain
Management Initiative
SAP Sales
SAP New Dimension Initiatives

7. SAP High Tech & Electronics
SAP Consumer Products
SAP Transportation
SAP Public Sector
SAP Telecomm.
SAP Chemicals
SAP Pharmaceuticals
SAP Retail
SAP Banking
SAP Industry Solution
SAP Engineering & Construction
SAP Oil & Gas
SAP Utilities
SAP Health Care
SAP Automotive
SAP Media
SAP Aerospace & Defense
SAP Service Providers
...
Business
Information
Ware-
house
Sales
Force
Auto-
mation
B2B
Procurement
Advanced
Planner &
Optimizer
R/3
SAP FinanceSAP Mill

8. SAP BASIS and
System Architecture

9. SAP BASIS (Basis)
ABAP etc. (Cross-Application)
HR
Central
Applications
with/without HR
Plug-Ins IBU Add-On
CRMBW
SEM APO BBP
classic R/3"
A common Basis for all mySAP.com Products
Common mySAP.com Technology

10. Customer
Programs
Applications,
such as FI/CO
SAP BasisSAP BasisSAP Basis
System Software
SAP Basis

11. System Layer

12. Screen
Processor
Programming InterfacesProgramming Interfaces
ApplicationsApplications
CommunicationInterfaceCommunicationInterface
UserInterfaceUserInterface
Runtime EnvironmentRuntime Environment
ABAP
Dictionary
ABAP
Interpreter
Overview of the SAP Basis System
Operating System and Hardware PlatformOperating System and Hardware Platform

13. System Landscape
ProductionDevelopment Quality Assurance
Transport group Transport group
PRODQTST TRNGTEST CUST
SAND

14. R/3 Basis
System Software
Cust.
Program
R/3 Business
applications
(SAP standard)
CustomizingCustomizing
11
CustomerCustomer
develop-develop-
mentment
33
Enhance
ments
22
Modification
44
Cust. exit 1
Cust. exit 2
ABAP
WB
Change Management

15. System Platform
Dialog
SAPGUI
Languages
Databases
Operating
systems
ABAP, C, C++, HTML, Java, Enterprise JavaBean, Active-X/OCX Controls
CORBRA, COM/DCOM, XML
Windows 3.1, Windows 95/98, Windows NT,OSF/Motif *, OS/2 Macintosh *, Java
Window Terminal Server, WebGUI, Pervasive Computing, Hand-hold device,
Palm Computing, Smart Phone, Smart Card
DB2 for
OS/390
OS/390
AIX
Digital UNIX
HP-UX
Reliant
UNIX (SINIX)
SOLARIS
Windows NT / 2000 OS/400
Hardware Bull/Zenith
Compaq
Data General
...
NCR
Sequent
SNI
Digital
HP (Intel)
IBM (Intel)
Bull
Digital
HP
IBM
SNI
SUN
UNIX Systems
IBM
AS/400
IBM
S/390
DB2 Common Server
INFORMIX-OnLine
ORACLE Microsoft
DB2 Common Server
INFORMIX-OnLine
ORACLE
MS SQL Server
DB2 for
AS/400
Open Platforms, Open Technology, Open Standard, Open ArchitectureOpen Platforms, Open Technology, Open Standard, Open Architecture
OpenOpen is the language of SAPis the language of SAP
CORBA, COM/DCOM, BizTalk, XML, Public-Key, Linux, Palm ComputingCORBA, COM/DCOM, BizTalk, XML, Public-Key, Linux, Palm Computing
and more. SAP keeps in the front of technology Evolutionand more. SAP keeps in the front of technology Evolution
Linux

17. R/3 System Architecture
Presentation
Servers
Application
Servers
WinNT,95,98
OS/2
Web GUI
(Browser)
Java
Web
Server
DataBase
server
Production System
Q&A System
Development System
AP+DBAP+DB
ITS server

18. System Architecture (example)
S erv er L A N (F D D I R i n g )
到 F E G
E th ern et
E th ern et
S A P G U I
S A P R /3 測 試 系 統 M o n i to r
S A P R /3 上 線 系 統
R o u ter L aser p ri n ter
R o u ter
S A P G U I
L aser p rin ter
H e a d Q u a r te r
備 援 撥 接 線 路 撥 接 線 路
S A P G U I
M o d em
M o n ito r
S A P R /3 備 援 系 統
(O p tio n al)
D ata
I N T E R N E T (p u b li c )
R o u ter
F irew al l
W eb S erv er
S A P G U I W eb B ro w ser
M o d em M o d em
S A P R /3 開 發 系 統I n tern et
T ran sac ti o n S erv er
W A N
(F ram eR elay /I S D N /L ease L i n e/X .2 5 )
M o d em M o d em
T erm in al serv er
M u l ti p l ex er
M o d em
其 他 S i te ( T a i e p i , H o n g K o n g , U S A ,
C h i n a )
V A N
E D I S u b sy stem
E D I C u sto m er
E D I V en d o r
B W S y stem

21. Frontend GUI - EnjoySAP
 EnjoySAP look & feel
 Role-based single point of
access for multiple systems
 Based on Web browser
 Server-based
 Personalized homepage
 Multiple systems support

22. Multiple Languages Support

23. Customer Hardware
Partner
SAP
GoingLive Check
Hardware
Sizing
Customer
Load Profile
SAP
Std.
Benchmarks
Productive
Customer
Requirements
Configurationproposal
Customer
Configuration
A
Tests
Experience
Quick SizerQuick Sizer
System Sizing

24. FI
Financial
Accounting
CO
Controlling
TR
Treasury.
PS
Project
System
SD
Sales &
Distribution
MM
Materials
Mgmt.
PP
Production
Planning
QM
Quality
Manage-
ment PM
Plant Main-
tenance
HR
Human
Resources
WFWF
WorkflowWorkflow
IS
Industry
Solutions
SAP R/3 System Estimate
R/3
Client / Server
ABAP
Internet
Intranet
Module ?
Users ?
Architecture ?
Location ?
Bandwidth ?
Integration ?
Migration ?
Performance ?
Result !Result !

25. SAP Development

26. Development Environment
• Script-like Language, SQL Enabled
• Object-Oriented, COM/COBRA Enabled
• Programming from Template
• Tools, Tools, and a lots of Tools

27. ABAP Workbench

28. ABAP Debugger

29. ABAP Dictionary

30. Customizing Tool – IMG

31. SAP Administration

32. Administration & Control Tools
Consolidation- posting-fast entryConsolidation- posting-fast entry
DOCTYDOCTY
PP
CoIDCoID
SUBGRSUBGR
STST
000011000011
POPERPOPER
TEXTTEXT
ITEMNOITEMNO TTYPTTYP TRPTRTRPTR
..
AMOUNTAMOUNT
..
10320101032010
0030710103071010
00
50.00050.000
++50.0050.00
0-0-
12/ 9212/ 92
Diff.red.bal/strghtlinDiff.red.bal/strghtlin
ee
Basic R/3
Management
Monitoring
and Alert
Management
Performance
Management
Database
Management
Data
Archiving
Output
Management
Background
Processing
Workload
Management
User and
Security
Management
Application
Programming
Interfaces

33. CCMS - Computer Center Management System
Monitoring
specific
transactions
End-to-end
response time

34. The Authorization Concept
Profile 1 Composite profile 2
Authorization 1
Profile 2 Composite profile 1
Authorization
profile x
Authorization 2 Authorization x
User master record
Authorization object 1 Authorization object 2 Authorization object x

35. Profile Generator: Authorizations
R
Transaktionscode FD02
Change Activity Group: Authorizations
Authorizations Edit Goto Utilities Environment System Help
Open Changed Maintained Org. levels...
Maint.: 0 Non-maintained org. levels, open fields, Status: Changed
Standard Transaction code check at transaction start
Standard Transaction code check at transaction start
Standard Cross-Application Authorization Objects
Standard Financial Accounting FI
Standard Customer: Change authorization for specific fields
Standard Customer: Change authorization
Standard Customer: Account authorization
Standard Customer: Authorization for company codes
Standard Customer: Authorization for company codes
Activity 02
Company code 0001-9999
+
-
-
-
-
-
-
+
+

36. company boundary
mySAP.com Workplace - Single Sign-on
Web browser access
Workplace
industry-specific
role-based
personalized
drag & relate
Market-
place
3.1H
R/3 4.6
FI LO
HR
CRM
KM
B2B
SEM
APO
BW
CFM
mySAP.com components
open
Internet
standards
R/2
non mySAP.com3rd
party
legacy
Partner
SAP
inside
outside
mySAP.com Internet services
other Internet services
Cock-
pits
Single Sign-on

37. User Distribution Model for CUA
Central System
Client Systems

38. SAP Interface and Internet

39. R/3 Interface Technology
High
Level
Low
level
SAP Technology
Communication Interface
Communication System
Mail
MAPI
SMTP
X.400
EDI
Business API
RFC
CPI-C
Q-API
IDOC
ALEOLE
• SDK, Library,API Specification and Sample
• Gateway Software from SAP
• 3rd Party Products
• Template, SAP Interface Advisor

40. Data Exchange
Document
IDoc
Message
IDocIDoc
SAP R/3 SystemSAP R/3 System
EDI SubsystemEDI Subsystem EDI SubsystemEDI Subsystem
SAP R/3 SystemSAP R/3 System

41. ALE - Application Link Enabling
 PP
 Inventory
management
 Internal sales,
shipping and billing
 Local purchasing
 PM
 Local SOP
 Sales, shipping and
billing
 Purchasing of
trading goods
 Inventory
management
 Local controlling
 Financials
 Central controlling
 Central SOP
 Information Systems:
 Inventory
 Purchasing
 Sales
 Central purchasing
 Reference system for
Master Data and
Control Data
Middleware for Distributed
Business Processes

42. EDI - Electronic Data Interchange
Documents
Ext. application
EDI messages
EDI subsystem
Idoc type
Idoc interface
Control record
Daten-
satz
Daten-
satz
Data
record
SteuersatzSteuersatzControl record
R/3 application
SAP documents

43. XML-based Communication
Internet R/3
Application
Server
BAPIBAPI
ABAP ObjectsABAP Objects
BC
RFC
HTML / HTTP
Standard
Clients
Generated
Clients/Servers
HTTP
C++
Java
VB
HTML / HTTPXML / HTTP
Open
Interface
C++ ISAPI
XML Appl.
BC
BC

44. SAP Portals Bringing it all Together

45. Drag & Relate
Everything You Need in a Browser
LaunchPad
Personal,
Role-based
Navigation
MiniApps
Monitoring
and
Interaction
mySAP.com Workplace – Enterprise Portal

46. Architecture - ITS Server, WebGUI
AGate
Browser
WGate
R/3-System
R/3 Internet
Application Component
BAPI
R/3 Data
Web Server
User Request
Send Prepared
Request
R/3 Input
R/3 Output
HTML Page
Call WGate
Load
Service File
Load
HTML Template
HTML-
Templates
HTML Page
ITS Server
http://www.saplabs.com/usa/devarea/itsapps.htm

47. R/3 Internet Architecture
Web Server WGate
ISAPI
Web Server
WGate
NSAPI
Any
Web Server
+
UNIX
SAP Application Server
And Database
(Any Supported Platform)
AGate
TCP/IP
SAPGUI
RFC
WGate
CGI
Lotus
Domino
Web Server
WGate
CGI
AS/400

48. WGate/AGate Load Balancing
AGateWeb Server Wgate

49. WGate/AGate Load Balancing
AGateWeb Server WGate
AGate
AGate

50. Sales
R/3 Login Groups
AGateWeb Server Wgate
AGate
AGate

51. Http Routing
AGate
Web Server Wgate
AGate
AGate
Web Server Wgate
Http Router

52. Virtual ITS Servers
Central
ITS Server
Transport
IAC
Customizing
Templates
Transport
IAC
Customizing
Templates
Consolidation R/3
CON
ITS
CON
Production R/3
PRD
ITS
PRD
Development R/3
DEV
ITS
DEV
R/3 Server

53. Automatic Mapping to HTML - WEB GUI

54. Automatic Mapping to HTML - HTML Template
Additional functionality,
for example, roll-over
help texts

55. Example: Interaction with the Business Warehouse

56. BW Provides Analytical Power

57. SAP Support

58. Support Infrastructure
Local Support
at SAP's
international
subsidiaries
Regional
Support
Centers
Development
Support
Centers
American region :
Mon - Sun
2 pm - 1 am CET
European region:
Mon - Sun
8 am - 6 pm CET
• R/3 Support network based on R/3 Online Service
System (OSS)
• Support via remote connection
• Partner integration
Global 24 x 7 Service Priority 1 Problems
APA region:
Mon - Sun
1 am - 11 am CET

59. Going Live Check
-2 months -1 month +1 month
Analysis
• Sizing
plausibility check
• Configuration
• Load distribution
• R/3 Basis
Optimization
• Check central
business process
• Transactions with
high resource
consumption
• Sizing
plausibility check
Verification
• Configuration
• Sizing
plausibility check
• System usage and
bottleneck analysis
Regular
EarlyWatch
analyses
5 Go Live &
Support Production
Start of
Production
TeamSAP Service 1, Go-Live Quality Assurance

61. EarlyWatch
Poor system
performanceLive
R/3
System EarlyWatch
Report
 Logging on to customer’s
R/3 System and analyzing
it in detail
EarlyWatchCustomers
TeamSAP Service 2: System Performance Tuning

62. Continuous
Improvement
Upgrade Change Management Scalability
Reliable Operation Manageability Performance Availability Security
Third Party Software Interfacing Custom DevelopmentExtension
Integration
Business
Integration
Document
Integration
User
Integration
Globalization
Implementation Sizing Installation Configuration Configuration Testing
SAP Business Technology Map
Choice of Preinstalled & Pre-Configured Best-
Practice Systems
Component-based Incremental Installation
Business Scoping
& Customization
Organization,
Administration &
Execution of
Migration Processes
Business Process
Testing
Centrally Managed
Configurable
Business Processes
Internet Distribution &
Mgmt of Business
Documents
Desktop/Office Integration
User-Portal Personalized,
Rolebased Working
Environment
Multiple Languages
Multiple Currencies
Euro Support
Ready-to-Use, Stable & Cost-Effective
Third Party Product Integration
Complete Operations
Concept
Multi-Tier Internet
Architecture & Optimized
Transaction Management
Internet Security
User Profile Administration
Early Warning of Possible
Upcoming Failures
Remote Upgrades
Minimized Downtime
Flexible, Immediate Change of
Business Processes
Outsourcing Capabilities
Support for Small Businesses up to
Global Corporations
Internet enablement with mySAP.com:
technology for personal, collaborative solutions on demand
Compliance to Web-Content
Standards & Web Technology
Based Infrastructure
Web Application Development
Object-Oriented Business
Programming
HTTP://www.sap.com/solutionmaps

63. Sizing Installation Configuration Data Migration Testing
Proven, Cost-Effective Sizing
Methodology (B01)
Component Based Sizing
(B01)
Complete System Landscape
Installation Procedure (B02)
Choice of Preinstalled & Pre-
Configured Best-Practice
Systems (B03, PH)
Component-based
Incremental Installation (B00)
Analysis & Optimization of
Business Processes (B04)
Business Scoping &
Customization (B04)
Task-specific Business
Process Configuration (B06)
Dynamic Business Form
Layout (B07, P203)
Data Conversion & Transport
from Existing Legacy
Systems
(B08, P208)
Organization and
Administration of Entire
Migration Process (B08)
Business Process Testing
(B09, P210)
Performance Analysis (B09)
Volume & Stress Testing
(B09, P210)
Based on Business
Requirements Stated as
Business-Oriented Figures
(B01)
Balanced Set of Needed
Hardware Components (B01)
Interactive, Up-to-Date Sizing
via Internet (B01)
Cooperation of Hardware
Vendors & Solution Provider
(B01)
Sizing Reference Database
Unattended Installation &
User Language Enabling of
Presentation Clients (B02)
Online Access to Sizing
Results (B01)
Fast Installation Process
(B02, B03)
Certified Installation Partners
(B00)
Customer Individual
Implementation after
Application Hosting (B00)
Planning & Resource
Checking of Migration
Process (B08)
Consistency & Completeness
Check (B08)
Documentation & Migration
Auditing (B08)
Migration in Heterogeneous
Environments (B08, P208)
Planning & Execution of
Entire Test Process (B09)
Management of Manual Test
Resources
Recording Functionality (B09)
Structured Combination of
Test Tasks (B09)
Automated Test Runs (B09)
Integrated Documentation &
Archiving of Test Results
(B09)
Incorporation of External
Applications in Test Process
Monitoring & Reporting
(B09, P210)
Creation of Test Data (B09)
Implementation
Industry & Country Specific
Best-Practice Solution
Templates (B05, B06)
Visual Business Process
Modeling (P107)
Tracking & Documentation of
Business Process Mapping
(B00, B06)
Personalized, Role, User-
Group Specific Functionality &
Layout (B18)
Role-oriented Business
Process Analysis (B05)
Flexible Business Form
Adjustment (B07)
SAP Business Technology MapMethods&ProcessesBest-Practices&Features

64.  Mapping of business processes
 Proven approach
 Reduced costs
 Ensured quality and know-how transfer
 Efficient use of resources
 Reusable for subsequent implementation phases
Accelerated SAP - SAP Implementation Methodology

65. Question and
Answer
Q&A