1. ANANT INFOMEDIA PROFILE RepForce SFA
1
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
AIPL COMPANY PROFILE
Sr.No Title Page No
1 Introduction…………………………………………… 2
2 RepForce As A Global CRM Tool…………….. 2
3 RepForce Advantage……………………………… 3
4 Clients…………..………………………………………. 4
5 RepForce Service & Product Offered……… 5
6 Details Of The Module Provided……………. 7
2. ANANT INFOMEDIA PROFILE RepForce SFA
2
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
1.INTRODUCTION:
• Anant Infomedia Pvt. Ltd.-AIPL is a part of a DEMPO Group,
headquartered at Goa with very strong corporate presence in
Pharma Industry
• In the last 8 years AIPL specializes in Pharma- Customer
Relationship Management/Sales Force Automation software
• Providing end to end solutions such as SAAS on web, mobile, iPad
and tablet. The rich client portfolio bears testimony to the DNA
which Anant stands for ‘simple solutions, impeccable service’
• Anant SFA named as RepForce which have many different unique
modules apart from basic SFA
2.RepForce AS A GLOBAL CRM TOOL:
• Full Pharma CRM Functionality
• Language Templates
• Multi Device Access Mode
• Product Enhancement Roadmap
3. ANANT INFOMEDIA PROFILE RepForce SFA
3
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
3.RepForce ADVANTAGE:
• Pharma Domain Experience of last 8 years.
• Over 30,000+ users
• Leading Pharma Companies are Customers ( Confidence of
Leaders in Indian Pharma )
• MNC Experience Mylan Labs, Sanofi, Abbott Nutrition
• User Friendly (Easy to customize)
• Scalability
• Highly secured
• Single client with 6500+ users
• SAP, ERP or 3rd party software Integration
• Multilingual
• Multi-Device supports (Web, Smart Phone, Tablet, iPad & Java
Supported Phone)
• Clients in Thailand, Hong Kong, Russia, Philippines & India
5. ANANT INFOMEDIA PROFILE RepForce SFA
5
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
5.RepForce SERVICE & PRODUCT OFFERED:
RepForce provides in Software as a Service (SaaS) model for different
requirements with different modules like,
Master Profile
Activity Planning
Daily Reporting
Expense Claims
Leave
Organogram
Sales Info Targets
Inventory Management
Brand Management
Campaign List Management
Mobile Reporting
E-Detailing
Review Action Dashboard
Offline Review Book
E-Learning
Training
Survey Wizard
HR Process
BI Tool
Sales Forecast
Self Service Portal
Micro Portal
Field Assert Tracker
Blogs
Voice Enabled Self Service Portal (IVR)
6. ANANT INFOMEDIA PROFILE RepForce SFA
6
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
Awarded
“BEST IT SOLUTION PARTNER” FOR 2011 by Abbott
Nutrition
7. ANANT INFOMEDIA PROFILE RepForce SFA
7
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6. Details of the Module Provided:
6.1 Basic SFA
6.1.1 Contact:
Basic contact details which allows customized workflows and approvals
with option to create, edit, delete and mass upload of,
Doctor
Non-Listed Doctor
Chemist
Retailers
Stockist
Towns/Patches
6.1.2 Accounts:
Basic account details which allows customized workflows and approvals
with option to create, edit, delete and mass upload which contains,
Hospitals
Institution
CnF
Stockist
8. ANANT INFOMEDIA PROFILE RepForce SFA
8
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.1.3 Tour Plans:
Helps to submit tour plans for a month and entire year including
workflow and approvals with options to create, edit and modify below
details
PATCH Plan
Standard Tour Plan (STP)
Monthly Tour Plan (MTP)
Workflows & Approvals
6.1.4 DCR:
Helps for submitting daily activity with or without tour plan which have
features like
Field Work
Admin Activity
Other Field Work
DCR Locking
Holiday Mapping
Campaign Mapping
6.1.5 Leave:
This is a leave management system provided within the software. This
module provides the feature to apply for leaves and approve the same
based on workflow. This contains details like,
Leave Accounts
Leave Applications with balance
Authorization
Workflow
9. ANANT INFOMEDIA PROFILE RepForce SFA
9
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.1.6 Organogram:
Contains all the users as per the hierarchical reporting which contains
details like,
Territory Management
User Management
Organogram
Login History
Vacancy
Abolished Territory
Hierarchy
6.1.7 Reports:
Detail information on the content which has inserted or saved in
RepForce. This module contains two different reports which are
Standard Report & Monitoring Report which can be exported in PDF or
CSV format. This covers,
Contact Reports
Call Reports
Doctor Diary
Dynamic Query Builder
PDF or CSV Export
10. ANANT INFOMEDIA PROFILE RepForce SFA
10
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.1.8 Circulars:
Circulars are mass message which can send to all or set of RepForce
users for sharing information and it is a one way communication
channel. Which have options likes,
Posting
Groups
Auto Expiry
Read Analysis
6.1.9 Imails:
Imails is an Intranet mailing system where the users can send mails to
any of its hierarchy, but internal to the organization. This is two way
communication channels which have options like,
Compose
Inbox
Sent Box
My Folders
Groups
Read/Un-Read Status
6.1.10 Expense:
Expense helps to generate auto expense statement based on
executives reporting on the daily work which have features like,
SFC (Standard Fare Chart)
Automatic km’s display
Monthly Expense statement
Other Expense
Workflow & Approvals
11. ANANT INFOMEDIA PROFILE RepForce SFA
11
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.1.11 Secondary Sales:
Provides the feature to enter the Secondary sale data received from the
Stockist for the month. This module is divided into two sub modules,
one is the Stockist allocation where the filling permissions as to which
territory user will file the months Sales data is trapped, and the other
the Sales Entry where the user will enter the sales details of the Stockist
for which the filling permission is provide for the user. This contains
options like,
Target
Primary Sales
Secondary Sales
Territory Sales
Reports
6.2 Campaign:
Manage campaign and marketing activities with option for monitoring
business output with features like
Creation of Campaign for Individual or Group customers
Assigning users for created Campaign
Define visit wise activities to be reported for campaign customers
Assigning customer’s by users for Campaign
Campaign linkage with Daily Call Reporting
Campaign Reports & Dashboards
12. ANANT INFOMEDIA PROFILE RepForce SFA
12
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.3 Mobile Offline App:
An app which can be access in Android, Windows or iOS based Mobile
in offline mode which can be synchronized with server when connected
with internet. Have options for,
DCR & TP
Expense
Leave
Pre Call
Communication
Campaign Call
Reports
6.4 E-Detailing:
Helps to report field calls and detail product information in Offline
through iPad / Android Tablet for customers with presentation slide
time capturing feature.
Have option to Report DCR; File Leave; View Master, MTP & Precall
Details; Communication – iMails, Circular & Alert; Taking Survey; Query
Form; Dashboard & Reports; Quick link to access desktop site
Create own presentation from internet and publish on the app
Also works Offline and sync with server when connected to internet
Highlight, Mark, Undo, Save & Email E-Detailing content
Upload Presentation HTML-5, CSS3, Image, Video, PDF File, Reference &
Hotspot
Like, Dislike & Hide slides
Multiple doctor detailing in a single call
Multiple product slide selection in one presentation
Jump to any brand or slide in few clicks
Speciality wise contents display
13. ANANT INFOMEDIA PROFILE RepForce SFA
13
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.5 Review Action Dashboard:
This module helps customer to see executive over all report in a dashboard
format and record review action point and commitment on the same dashboard
in a text format and track those reviews every month.
Helps customers to increase sales by doing proper review meeting as action
points are tracking every month which helps to take better decision from review
meeting. Have features like,
Reports in Dashboard view of users
Adding new review action point for the previous month
Updating last review action points as (Pending/Completed)
Review Analysis dashboard to track review process
Communicating with sub-ordinate regards to review
Color differentiate shows how many users been reviewed
6.6 Offline Review Book:
This module gives an offline app which structured like a book with pages which
helps managers to assign what all content to be displayed on each page which can
be used for review or management meeting.
6.7 E-Learning:
Online learning solutions for employees where have options like,
Create course
Upload files & documents to course list
Create questionnaire and online Exam
Create class, manage exam and getting feedback
Automatic marks check and update based on user’s input for questions
14. ANANT INFOMEDIA PROFILE RepForce SFA
14
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.8 Training:
Helps to manage organization training in an effective way through
workflows and approvals starting from,
Creating training
Scheduling training program
Assigning employees for training
Training feedback (From Trainers & Trainee)
Post training feedback
6.9 HR:
HR module takes care of HR processes for Field and Head office staff.
Processes,
Recruitment
Transfer
Promotion
Appraisal
Leave
LTA
Exit
Full and Final Settlement
6.10 Business Intelligent (BI) Tool:
Helps to retrieve, analyze and report data for business intelligence
Integrated with RepForce SFA basic reports
Create own consolidated reports & dashboards
Export reports
15. ANANT INFOMEDIA PROFILE RepForce SFA
15
Document Prepared by Anant Infomedia Pvt. Ltd. Anant SFA Product Brochure
6.11 Self Service Portal:
This module provides a common portal for all executives where executive can
raise queries and anyone inside the organization who have RepForce login can
answer the queries. This module been also used to analyze need and
requirements of field executives through reports.
6.12 Micro Portal:
This module helps to create bond with customers by giving common portal where
customer can share file with external people communicate each other in an
effective way. Gives option like,
Sharing a link with external customer by giving them username and
password
Upload presentation and Documents
Allows external customer to comment and like the file which shared