Amy Hess is seeking a Respiratory Care position and has an Associate Degree in Respiratory Care from Goodwin College. She has clinical experience at several hospitals providing various respiratory care services and certifications in CPR, first aid, and bloodborne pathogens. Her previous customer service role demonstrated her ability to manage accounts, provide excellent customer service, and coordinate with manufacturing teams.

1. Amy Hess
13 Mt. Hitchcock Rd.
Wales, MA 01081
ahess822@yahoo.com
413.348.6203
Objective: To secure a Respiratory Care position in a hospital where I can integrate my education and grow
my current skill set while providing exceptional patient care.
Education:
Goodwin College, East Hartford, CT
• Associate Degree in Respiratory Care, GPA 3.2, Graduating August 2015
• Associate Degree in Health Science, Cum Laude, June 2013
Certifications:
American Red Cross - CPR/First Aid/AED/ Bloodborne Pathogen Certified
Professional Associations:
American Association for Respiratory Care
Volunteer Activities:
First Aid Response Team
Dupont Rules and Procedures Subcommittee
Clinical Experiences: August 2014 - Current
Connecticut Children’s Medical Center
Hartford Hospital
Hospital for Special Care
Mt. Sinai Hospital
• Assessment and care of patients
• Patient transport
• Acute and chronic care
• Medication administration
• Charting research and documentation
• Lung expansion therapy
• Mechanical ventilation
• Non-Invasive Positive Pressure Ventilation
• Bronchial hygiene
• VAP prevention protocols
• Intubation/Liberation
• Arterial Blood Gas draws/interpretation
• Oxygen Therapy
• Endotracheal tube care
• Tracheal tube care
• Weaning Parameters
Other Experience:
TTM Technologies Stafford, CT October 2006 – Current
Customer Service Representative (Inside Sales)
• Managed several multi-million dollar
accounts
• Provided high level of customer service
• Managed orders and updates
• Communicating and planning with
customers
• Coordinating with manufacturing team
• Executed many high-profile projects for
builds
• Reviewed and audited customer report
cards for delivery and quality
• Expedited and addressed production
issues for various accounts
• Addressed payment issues with
accounting to reconcile payments

2. • Provided quotes to customers regarding
pricing and delivery