SlideShare a Scribd company logo
1 of 23
G
V
TMonday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 1
Brewer, P.E. (in press). International virtual teams: Engineering successful
global communication.
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 2
Now what?
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 3
vulnerability
expectations
control
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 4
Creating trust from the outset can be accomplished
by “social communication.”
enthusiasm
initiative
volunteer
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 5
trust
loyalty
commitment
satisfaction
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 6
Social communication
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 7
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 8
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 9
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 10
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 11
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 12
Reduce isolation
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 13
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 14
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 15
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 16
kickoffMonday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 17
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 18
Task context
media
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 19
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 20
https://www.teambonding.com/5-team-bondingtips-for-remote-employees/
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 21
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 22
References
Alston, F., & Tippett, D. (2009). Does a technology-driven organization's culture influence the
trust employees have in their managers? Engineering Management Journal, 21(2).
Amant, K. S. (2002). When cultures and computers collide: Rethinking computer-mediated
communication according to international and intercultural communication
expectations. Journal of Business and Technical Communication, 16(2), 196-214.
Bazarova, N. N., & Yuan, Y. C. (2013). Expertise recognition and influence in intercultural
groups: Differences between face‐to‐face and computer‐mediated communication. Journal
of Computer‐Mediated Communication, 18(4), 437-453.
Brewer, P.E. (in press). International virtual teams: Engineering successful global
communication.
Clark, H. H., & Brennan, S. E. (1991). Grounding in communication. Perspectives on socially
shared cognition, 13(1991), 127-149.
Coppola, N. W., Hiltz, S. R., & Rotter, N. G. (2004). Building trust in virtual teams.
Professional Communication, IEEE Transactions on, 47(2), 95-104.
Covey, S. (1989). The 7 Habits of Highly Effective People. New York: Simon and Schuster.
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008). Media, tasks, and communication
processes: A theory of media synchronicity. MIS quarterly, 32(3), 575-600.
Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 23
Jarvenpaa, S. L., Shaw, T. R., & Staples, D. S. (2004). Toward contextualized theories of
trust: The role of trust in global virtual teams. Information systems research, 15(3), 250-
267.
Luo, S. H., & Lee, G. G. (2013). Key factors for knowledge management
implementation. Social Behavior and Personality: an international journal, 41(3), 463-
475.
Priest, H. A., Stagl, K. C., Klein, C., & Salas, E. (2006). Virtual teams: Creating context for
distributed teamwork.
Shachaf, P. (2008). Cultural diversity and information and communication technology
impacts on global virtual teams: An exploratory study. Information & Management,
45(2), 131-142.
Walther, J. B., & Bunz, U. (2005). The rules of virtual groups: Trust, liking, and performance
in computer‐mediated communication. Journal of Communication, 55(4), 828-846.
Walton, R. (2013). How trust and credibility affect technology-based development
projects. Technical Communication Quarterly, 22(1), 85-102.

More Related Content

Similar to Allen Brown: Trust in Virtual Teams

The Power of Language and the Current Promotion of the Profession
The Power of Language and the Current Promotion of the ProfessionThe Power of Language and the Current Promotion of the Profession
The Power of Language and the Current Promotion of the ProfessionJames Cook University
 
spark_spring2016_FINAL_navigating public meetings with cover
spark_spring2016_FINAL_navigating public meetings with coverspark_spring2016_FINAL_navigating public meetings with cover
spark_spring2016_FINAL_navigating public meetings with coverDrew Ferrari
 
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...Max Mollon
 
Assessing the available and accessible evidence: How personal reputations are...
Assessing the available and accessible evidence: How personal reputations are...Assessing the available and accessible evidence: How personal reputations are...
Assessing the available and accessible evidence: How personal reputations are...Frances Ryan
 
Resume September 2016
Resume September 2016Resume September 2016
Resume September 2016Sara Shameem
 
RE and literacy
RE and literacyRE and literacy
RE and literacyhullpgce
 
Data driven dialogue through collaborative dashboards
Data driven dialogue through collaborative dashboardsData driven dialogue through collaborative dashboards
Data driven dialogue through collaborative dashboardsSven Charleer
 
What can communication degree’s do for me
What can communication degree’s do for meWhat can communication degree’s do for me
What can communication degree’s do for meDavid Tart
 
SSNWorkshop2023-PopcornPanel.pptx
SSNWorkshop2023-PopcornPanel.pptxSSNWorkshop2023-PopcornPanel.pptx
SSNWorkshop2023-PopcornPanel.pptxHeatherMase1
 

Similar to Allen Brown: Trust in Virtual Teams (12)

Alternative assessment metrics initiateve meeting 1 opening
Alternative assessment metrics initiateve meeting 1 openingAlternative assessment metrics initiateve meeting 1 opening
Alternative assessment metrics initiateve meeting 1 opening
 
The Power of Language and the Current Promotion of the Profession
The Power of Language and the Current Promotion of the ProfessionThe Power of Language and the Current Promotion of the Profession
The Power of Language and the Current Promotion of the Profession
 
Community Participation in Mobile Entertainment Services
Community Participation in Mobile Entertainment ServicesCommunity Participation in Mobile Entertainment Services
Community Participation in Mobile Entertainment Services
 
spark_spring2016_FINAL_navigating public meetings with cover
spark_spring2016_FINAL_navigating public meetings with coverspark_spring2016_FINAL_navigating public meetings with cover
spark_spring2016_FINAL_navigating public meetings with cover
 
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...
(2014) The Rhetoric of Design for Debate: triggering conversation with an “un...
 
Assessing the available and accessible evidence: How personal reputations are...
Assessing the available and accessible evidence: How personal reputations are...Assessing the available and accessible evidence: How personal reputations are...
Assessing the available and accessible evidence: How personal reputations are...
 
Resume September 2016
Resume September 2016Resume September 2016
Resume September 2016
 
RE and literacy
RE and literacyRE and literacy
RE and literacy
 
Fruitful Friction as a Strategy to Scale Social Innovations
Fruitful Friction as a Strategy to Scale Social InnovationsFruitful Friction as a Strategy to Scale Social Innovations
Fruitful Friction as a Strategy to Scale Social Innovations
 
Data driven dialogue through collaborative dashboards
Data driven dialogue through collaborative dashboardsData driven dialogue through collaborative dashboards
Data driven dialogue through collaborative dashboards
 
What can communication degree’s do for me
What can communication degree’s do for meWhat can communication degree’s do for me
What can communication degree’s do for me
 
SSNWorkshop2023-PopcornPanel.pptx
SSNWorkshop2023-PopcornPanel.pptxSSNWorkshop2023-PopcornPanel.pptx
SSNWorkshop2023-PopcornPanel.pptx
 

Recently uploaded

Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherRemote DBA Services
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfsudhanshuwaghmare1
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businesspanagenda
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsJoaquim Jorge
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century educationjfdjdjcjdnsjd
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsRoshan Dwivedi
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024SynarionITSolutions
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
Manulife - Insurer Innovation Award 2024
Manulife - Insurer Innovation Award 2024Manulife - Insurer Innovation Award 2024
Manulife - Insurer Innovation Award 2024The Digital Insurer
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MIND CTI
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024The Digital Insurer
 

Recently uploaded (20)

Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024Top 10 Most Downloaded Games on Play Store in 2024
Top 10 Most Downloaded Games on Play Store in 2024
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Manulife - Insurer Innovation Award 2024
Manulife - Insurer Innovation Award 2024Manulife - Insurer Innovation Award 2024
Manulife - Insurer Innovation Award 2024
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 

Allen Brown: Trust in Virtual Teams

  • 1. G V TMonday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 1
  • 2. Brewer, P.E. (in press). International virtual teams: Engineering successful global communication. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 2
  • 3. Now what? Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 3
  • 4. vulnerability expectations control Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 4
  • 5. Creating trust from the outset can be accomplished by “social communication.” enthusiasm initiative volunteer Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 5
  • 6. trust loyalty commitment satisfaction Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 6
  • 7. Social communication Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 7
  • 8. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 8
  • 9. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 9
  • 10. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 10
  • 11. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 11
  • 12. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 12
  • 13. Reduce isolation Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 13
  • 14. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 14
  • 15. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 15
  • 16. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 16
  • 17. kickoffMonday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 17
  • 18. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 18
  • 19. Task context media Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 19
  • 20. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 20
  • 22. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 22 References Alston, F., & Tippett, D. (2009). Does a technology-driven organization's culture influence the trust employees have in their managers? Engineering Management Journal, 21(2). Amant, K. S. (2002). When cultures and computers collide: Rethinking computer-mediated communication according to international and intercultural communication expectations. Journal of Business and Technical Communication, 16(2), 196-214. Bazarova, N. N., & Yuan, Y. C. (2013). Expertise recognition and influence in intercultural groups: Differences between face‐to‐face and computer‐mediated communication. Journal of Computer‐Mediated Communication, 18(4), 437-453. Brewer, P.E. (in press). International virtual teams: Engineering successful global communication. Clark, H. H., & Brennan, S. E. (1991). Grounding in communication. Perspectives on socially shared cognition, 13(1991), 127-149. Coppola, N. W., Hiltz, S. R., & Rotter, N. G. (2004). Building trust in virtual teams. Professional Communication, IEEE Transactions on, 47(2), 95-104. Covey, S. (1989). The 7 Habits of Highly Effective People. New York: Simon and Schuster. Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008). Media, tasks, and communication processes: A theory of media synchronicity. MIS quarterly, 32(3), 575-600.
  • 23. Monday, December 08, 2014 ALLEN BROWN TCO 651 PRESENTATION 23 Jarvenpaa, S. L., Shaw, T. R., & Staples, D. S. (2004). Toward contextualized theories of trust: The role of trust in global virtual teams. Information systems research, 15(3), 250- 267. Luo, S. H., & Lee, G. G. (2013). Key factors for knowledge management implementation. Social Behavior and Personality: an international journal, 41(3), 463- 475. Priest, H. A., Stagl, K. C., Klein, C., & Salas, E. (2006). Virtual teams: Creating context for distributed teamwork. Shachaf, P. (2008). Cultural diversity and information and communication technology impacts on global virtual teams: An exploratory study. Information & Management, 45(2), 131-142. Walther, J. B., & Bunz, U. (2005). The rules of virtual groups: Trust, liking, and performance in computer‐mediated communication. Journal of Communication, 55(4), 828-846. Walton, R. (2013). How trust and credibility affect technology-based development projects. Technical Communication Quarterly, 22(1), 85-102.