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CUSTOMER TESTIMONIALS
www.alianza.com
Alianza radically transforms communications delivery so that service providers thrive with
superior economics, feature set and control.
Alianza’s Cloud Voice Platform provides a zero-CAPEX, high-margin, low-risk VoIP solution and is designed specifically to
meet the full range of voice requirements for service providers. The turnkey wholesale solution enables cable, mobile, telco
and other broadband providers to rapidly launch and profit from residential and business VoIP services. Supporting greenfield
voice launch, market expansion, initial migration to VoIP or as a replacement for an older implementation of next generation
voice, the Alianza solution portfolio provides the clear choice for voice.
These service providers have turned to Alianza to power their VoIP and next generational communications services.
CHALLENGE: In looking to launch voice ViaSat required a partner that had the experience
and technology to operationalize and scale a new service combined with a clear
business case.
SOLUTION: ViaSat chose Alianza’s Cloud Voice Platform to power its Exede®
Voice service
launched in June 2013. Alianza’s turnkey VoIP solution provided ViaSat with a superior time
to market, voice quality, operational control and SaaS-based cost model for ViaSat’s new
voice service.
RESULTS: A new revenue-producing service and better positioning with a multi-play
bundle for subscribers.
SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH
CHALLENGE: Clearwire, a leading wireless ISP in the U.S., required lower cost and
streamlined solution to deliver VoIP over WiMAX to its residential and business customers.
SOLUTION: The company selected Alianza’s Cloud Voice Platform to simplify voice
management, eliminate CAPEX, reduce operational costs and integrate into its back-office
systems. Alianza helped Clearwire decommission its old VoIP network and rapidly transition its
existing subscriber base to the Cloud Voice Platform. Clearwire was acquired by Sprint in 2013.
RESULTS: Improved voice margins and freed up resources to fund other initiatives.
WIRELESS ISP I APPLICATION: VOIP MIGRATION
“Alianza’s proven expertise
and track record in success-
fully deploying voice-over 4G
wireless networks makes this
relationship a natural fit for
Clearwire. Alianza’s one-stop
shopping approach to VoIP
service delivery is an ideal
solution to Clearwire’s need
for a turn-key, highly scalable,
customizable voice platform
that provides us with the
opportunity to consider new
consumer offerings previous-
ly unavailable to CLEAR.”
DOW DRAPER
SVP & General Manager
of Retail
“At ViaSat, our engineers
and technical team focused
on optimizing every point
in the Exede network to
deliver superior call quality.
Alianza will enable us to
effectively manage and scale
our back-office functions.
Together, these capabilities
are the foundation of an
end-to-end customer
experience that delivers
quality, value and
convenience.”
LISA SCALPONE
Vice President,
Satellite Services
ATA WiMAX
Cloud Voice Platform
Cloud Voice Platform
Cloud Voice Platform
ATA WiMAX
Cloud Voice Platform
Cloud Voice Platform
Cloud Voice Platform
CUSTOMER TESTIMONIALS
www.alianza.com
© Alianza 2014 . Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to
change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 06/2014
CHALLENGE: Vyve Broadband, a top 25 cable operator in the U.S., was seeking a next
generation VoIP solution to reduce costs and enable the launch of new residential and
business services.
SOLUTION: Previously Vyve used three different vendors with complex management stuck on
legacy signaling for voice. Alianza’s turnkey solution addressed requirements for reduce costs,
ease of implementation, improved operating efficiency and service agility.
RESULTS: Universal voice solution to power all services and across footprint with
improved margins.
CHALLENGE: TransworldNetwork, a provider of competitive voice and data communication
services, required a voice solution to deliver co-branded VoIP services in partnership with
rural electric cooperatives.
SOLUTION: TWN chose Alianza to add feature-rich voice services to its wireless
broadband services for residential customers. TWN staff leverages Alianza’s
comprehensive web-based portal to manage the entire voice offering.
RESULTS: New high-margin voice services.
CHALLENGE: LBiSat Satellite Communications, a global provider of satellite-based
telecommunications services, required a high-quality voice solution to deliver VoIP over
satellite broadband to remote areas of the U.S.
SOLUTION: LBiSat selected the Alianza Cloud Voice Platform to deliver temporary phone
service to the U.S. Forest Service while fighting forest fires and to mining and oil-rig camps.
Alianza’s ease of management and high quality service delivery were key factors in
choosing a solution provider.
RESULTS: A flexible business solution and business model to power mission critical
communications.
CABLE MSO I APPLICATIONS: VOIP MIGRATION, MARKET EXPANSION
TELCO I APPLICATION: GREENFIELD LAUNCH
SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH
“Vyve Broadband was
formed with a core strategy
to provide a truly, next-
generation broadband
customer experience to
the largely underserved
markets that we have
recently acquired. After
a rigorous analysis of all
of the potential voice
technology partners, Vyve
is confident that the Alianza
cloud voice solution is
the best offering for our
commercial and residential
customers.”
VIN ZACHARIAH
Senior Vice President of
Residential Services
“TWN provides broadband
access to consumers across
many states, and the ability
to deliver digital phone
service in conjunction with
Internet access services will
be a major benefit to the
rural consumer base
we serve.”
COLIN WOOD
CEO
“Many of our customers,
such as the U.S. Forest
Service, are involved in
emergency and disaster
recovery efforts in remote
areas. They demand
high-quality, low-latency
VoIP services—which
can be a challenge for
satellite-based
communications.
Alianza was the only
vendor offering high-
quality voice and a
complete host of features
all bundled into one.”
MIKE LYMAN
Director of Project
Management
ATA WiMAX
Cloud Voice Platform
Cloud Voice Platform
Cloud Voice Platform

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Alianza customer testimonials

  • 1. CUSTOMER TESTIMONIALS www.alianza.com Alianza radically transforms communications delivery so that service providers thrive with superior economics, feature set and control. Alianza’s Cloud Voice Platform provides a zero-CAPEX, high-margin, low-risk VoIP solution and is designed specifically to meet the full range of voice requirements for service providers. The turnkey wholesale solution enables cable, mobile, telco and other broadband providers to rapidly launch and profit from residential and business VoIP services. Supporting greenfield voice launch, market expansion, initial migration to VoIP or as a replacement for an older implementation of next generation voice, the Alianza solution portfolio provides the clear choice for voice. These service providers have turned to Alianza to power their VoIP and next generational communications services. CHALLENGE: In looking to launch voice ViaSat required a partner that had the experience and technology to operationalize and scale a new service combined with a clear business case. SOLUTION: ViaSat chose Alianza’s Cloud Voice Platform to power its Exede® Voice service launched in June 2013. Alianza’s turnkey VoIP solution provided ViaSat with a superior time to market, voice quality, operational control and SaaS-based cost model for ViaSat’s new voice service. RESULTS: A new revenue-producing service and better positioning with a multi-play bundle for subscribers. SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH CHALLENGE: Clearwire, a leading wireless ISP in the U.S., required lower cost and streamlined solution to deliver VoIP over WiMAX to its residential and business customers. SOLUTION: The company selected Alianza’s Cloud Voice Platform to simplify voice management, eliminate CAPEX, reduce operational costs and integrate into its back-office systems. Alianza helped Clearwire decommission its old VoIP network and rapidly transition its existing subscriber base to the Cloud Voice Platform. Clearwire was acquired by Sprint in 2013. RESULTS: Improved voice margins and freed up resources to fund other initiatives. WIRELESS ISP I APPLICATION: VOIP MIGRATION “Alianza’s proven expertise and track record in success- fully deploying voice-over 4G wireless networks makes this relationship a natural fit for Clearwire. Alianza’s one-stop shopping approach to VoIP service delivery is an ideal solution to Clearwire’s need for a turn-key, highly scalable, customizable voice platform that provides us with the opportunity to consider new consumer offerings previous- ly unavailable to CLEAR.” DOW DRAPER SVP & General Manager of Retail “At ViaSat, our engineers and technical team focused on optimizing every point in the Exede network to deliver superior call quality. Alianza will enable us to effectively manage and scale our back-office functions. Together, these capabilities are the foundation of an end-to-end customer experience that delivers quality, value and convenience.” LISA SCALPONE Vice President, Satellite Services ATA WiMAX Cloud Voice Platform Cloud Voice Platform Cloud Voice Platform ATA WiMAX Cloud Voice Platform Cloud Voice Platform Cloud Voice Platform
  • 2. CUSTOMER TESTIMONIALS www.alianza.com © Alianza 2014 . Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 06/2014 CHALLENGE: Vyve Broadband, a top 25 cable operator in the U.S., was seeking a next generation VoIP solution to reduce costs and enable the launch of new residential and business services. SOLUTION: Previously Vyve used three different vendors with complex management stuck on legacy signaling for voice. Alianza’s turnkey solution addressed requirements for reduce costs, ease of implementation, improved operating efficiency and service agility. RESULTS: Universal voice solution to power all services and across footprint with improved margins. CHALLENGE: TransworldNetwork, a provider of competitive voice and data communication services, required a voice solution to deliver co-branded VoIP services in partnership with rural electric cooperatives. SOLUTION: TWN chose Alianza to add feature-rich voice services to its wireless broadband services for residential customers. TWN staff leverages Alianza’s comprehensive web-based portal to manage the entire voice offering. RESULTS: New high-margin voice services. CHALLENGE: LBiSat Satellite Communications, a global provider of satellite-based telecommunications services, required a high-quality voice solution to deliver VoIP over satellite broadband to remote areas of the U.S. SOLUTION: LBiSat selected the Alianza Cloud Voice Platform to deliver temporary phone service to the U.S. Forest Service while fighting forest fires and to mining and oil-rig camps. Alianza’s ease of management and high quality service delivery were key factors in choosing a solution provider. RESULTS: A flexible business solution and business model to power mission critical communications. CABLE MSO I APPLICATIONS: VOIP MIGRATION, MARKET EXPANSION TELCO I APPLICATION: GREENFIELD LAUNCH SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH “Vyve Broadband was formed with a core strategy to provide a truly, next- generation broadband customer experience to the largely underserved markets that we have recently acquired. After a rigorous analysis of all of the potential voice technology partners, Vyve is confident that the Alianza cloud voice solution is the best offering for our commercial and residential customers.” VIN ZACHARIAH Senior Vice President of Residential Services “TWN provides broadband access to consumers across many states, and the ability to deliver digital phone service in conjunction with Internet access services will be a major benefit to the rural consumer base we serve.” COLIN WOOD CEO “Many of our customers, such as the U.S. Forest Service, are involved in emergency and disaster recovery efforts in remote areas. They demand high-quality, low-latency VoIP services—which can be a challenge for satellite-based communications. Alianza was the only vendor offering high- quality voice and a complete host of features all bundled into one.” MIKE LYMAN Director of Project Management ATA WiMAX Cloud Voice Platform Cloud Voice Platform Cloud Voice Platform