Alexis Joy Bongo is a bilingual student graduating from Brigham Young University-Hawaii with a Bachelor of Arts in TESOL. She has worked as a teaching assistant and online tutor for BYU-Hawaii, helping international students prepare for English classes. Bongo also has customer service experience from jobs at the Polynesian Cultural Center, where she served guests and led ushers for night shows. She maintains a 3.4 GPA and is involved in the Tesol Society and National Society of Leadership and Success.

1. Alexis Joy Bongo
55-550 Naniloa Loop ▪ Laie, HI 96762 ▪ EMAIL: bongoa@go.byuh.edu
▪ LinkedIn: https://www.linkedin.com/in/alexis-joy-bongo-igarashi-0b2789111
PROFILE:
● Bilingual, speaks English and Tagalog
● Proficient in Microsoft Office
● Responsible and hard-working
EDUCATION:
Bachelor ofArts in TESOL
(Teaching English to Speakers ofOther Languages) June 2017
Brigham Young University-Hawaii Laie, HI
● Current GPA: 3.4
● Member of the Tesol Society
● Member of the National Society of Leadership and Success
WORK EXPERIENCE:
Teaching Assistant/Online EIL tutor April 2016 - Present
Brigham Young University-Hawaii, Online Department Learning
● Tutors incoming international students for BYU-Hawaiiin
preparation for higher English classes.
● Assists the Professor in-charge of the online course.
● Performs course evaluation for the improvement of the course.
Customer Service Clerk July 2015 - March 2016
Polynesian Cultural Center,Guides Services Department Laie, HI
● Provided product or service information.
● Received guests requests and complaints in person.
● Followed the customer service protocols to serve the guests
and to report unusual cases at work.
Night showUsher Leader April 2014 - April 2015
Polynesian Cultural Center,Theater Department Laie, HI
● Collected show tickets and usher guests to the general
seating area and/or assigned seat.
● Assisted guests using strollers and wheelchairs, or exhibiting
any other type of disability.
● Required to function as a team leader responsible for
overseeing the work of co-workers in the absence of the
supervisor.