Alexander Shmid completed the CCNA Routing and Switching: Scaling Networks course at Southern Alberta Institute of Technology, as certified by instructor Michael Keller on February 3, 2016. During the course, Alex demonstrated proficiency in configuring and troubleshooting routers and switches using protocols such as OSPF, EIGRP, RSTP, PVST+, EtherChannel, HSRP, and managing wireless clients and routers.