Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Analytical ◙ Passion for Tech ◙ Highly Motivated Business Professional
Industry
Hospitality / Leisure
About
Experienced business professional with over 15 years of business knowledge and over 9 years within the contact center industry proven record of accomplishment in designing new standards to eliminate waste and improve operational efficiency. Highly skilled in all aspects of contact center operations including: project management, defining operational strategies, auditing employee performance, forecasting, setting and meeting business metrics and fostering positive business relationships. I have an extensive knowledge of many technical applications used in business networking environments and software packages.
Tags
personal values
performance improvement
work experience
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Presentations
(1)Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Analytical ◙ Passion for Tech ◙ Highly Motivated Business Professional
Industry
Hospitality / Leisure
About
Experienced business professional with over 15 years of business knowledge and over 9 years within the contact center industry proven record of accomplishment in designing new standards to eliminate waste and improve operational efficiency. Highly skilled in all aspects of contact center operations including: project management, defining operational strategies, auditing employee performance, forecasting, setting and meeting business metrics and fostering positive business relationships. I have an extensive knowledge of many technical applications used in business networking environments and software packages.
Tags
personal values
performance improvement
work experience
See more