1. At CTECH we understand that IT and Business are partners in driving success. We know that
businesses are constantly challenged by the task of managing the demands of business growth while
coping with continuous technology changes. That’s why we work hard to optimize your technology
investment and maximize the productivity of your people and business.
It’s just a matter of time… Something will break.
Technology always does.
Who will you blame? Are you ready for it?
Should you really have something to stress out
about?
Not when you have a ProactivePlan™.
Experience disaster-free IT, minimal fix-costs,
and reduced support expenses.
What have you got to lose?
A ProactivePlan™ from CTECH gives your
business ongoing preventative maintenance
that provides affordable managed services and
support for IT infrastructure - including your
Workstations, Network, Backups, Security, and
VOIP Phones.
Proactive managed services are ongoing IT
services that are intended to provide you with
all of the benefits of having your own fully
staffed IT department without the high cost of
going out and hiring your own staff.
Sometimes referred to as a "Virtual IT
Department," managed services can also be
used to describe individual IT services, such as
network security management, that are
delivered on an ongoing basis for a monthly
fee. In either case, Managed Services are
delivered via the Internet and are intended to fill
in the gaps that exist in a company lacking in
internal IT resources.
ITAnywhere™ technology provides you with
managed services regardless of your location, and
at CTECH we will work hard to optimize your
technology investment and maximize the
productivity of your people and business.
Whether you are looking to compliment your
existing in-house services or you require fully
outsourced IT services, including outsourced VOIP
services, CTECH can tailor a managed services
package for you.
Managed Services Benefits
The biggest problem with hourly support is that
it's generally delivered on a reactive basis, and
when it is being delivered, you are often paying
the consultant to first discover what the problem
is and then to solve it. Hourly support puts all
the "time and expense" risk on you. Managed
Services places all that risk on us.
Top 5 Benefits of a ProactivePlan™:
 Predictable On-Budget Monthly Cost &
Lower Annual IT Costs
 Simple proven proactive techniques for a
streamlined approach to systems
management, admin & reporting
 Safeguarded business-critical info with
increased organization-wide security
 Improved productivity and performance
with reduced downtime
 Boost the capabilities and effectiveness of
your IT infrastructure and earn the
maximum return on your investment
CTECH’s ProactivePlan™ enables companies
to increase the efficiency of their infrastructure
and system management, provides cost
efficiencies, heightened security, and improved
stability of the technology environment. When
you make the choice to be proactive, then your
IT environment will be handled by experts who
provide big business value, at a small business
price tag.

2. At CTECH we understand that IT and Business are partners in driving success. We
know that businesses are constantly challenged by the task of managing the
demands of business growth while coping with continuous technology changes.
That’s why we work hard to optimize your technology investment and maximize the
productivity of your people and business.
Managed IT Support Services
Managed IT Support Services... It's about more than just reacting to system downtime,
viruses, spyware and losses of productivity... It's about a proactive preventative
approach to IT systems management. That's why we created the CTECH
ProactivePlans™ managed services portfolio.
We have invested in first class, reliable and sophisticated tools and training to ensure
that our clients receive the best possible managed IT support services. Using these
tools, our engineers can setup monitoring of such things as software services for your
critical Windows servers, inventory your Apple laptop or keep an eye on the bandwidth
utilization on your router so that we know when something is wrong before you do.
Outsourced IT services, whether selected or complete, provides cost and expertise
benefits to your business so you can be sure you're getting value for money.
Managed Security Services
CTECH Solutions has developed products and partnerships to ensure that you receive
the best secure email, web and endpoint solutions. From secure email transmission to
web monitoring to ensuring confidential data is not copied to a camera or blackberry; all
this is combined to forms part of the CTECH ProactivePlans™ managed services
portfolio. If appropriate, it can be implemented as a separate, individual package.
Our Managed Security Services provide benefits in terms of equipment costs, Support
and License Costs, easy low-cost upgradability and training, to name but a few.
For example, by choosing our service for web and email filtering, our customers are not
required to purchase their own server hardware to run on their own premises. The
benefits.....?
No equipment costs - 1, low support costs - 2, smooth running - 3!

3. At CTECH we understand that IT and Business are partners in driving success. We
know that businesses are constantly challenged by the task of managing the
demands of business growth while coping with continuous technology changes.
That’s why we work hard to optimize your technology investment and maximize the
productivity of your people and business.
Managed Hosted Services
There are quite a few reasons to use off-site server hosting facilities: server rooms can
be costly to run, not every office has suitable space, suitable air-con and power facilities.
The CTECH ProactivePlans™ can offer you a range of hosting solutions for your server
applications on dedicated servers at our state of the art datacentre.
With power coming from not one but three separate power suppliers, you can be sure
your systems and the air-conditioning they need, will always stay running.
You will have full access, but without the hassle and worry of server maintenance.
Whether it's partial or complete, managed hosting services provide a cost effective way
to add disaster recovery and business contingency planning to your business.