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 Founded in Dec 2015
 1st Myanmar Mystery Shopping Service
 18yrs. Experiences @Market Research
 6yrs. In Consulting & Training Milestones
 Currently serving to
 World Top Cosmetic Brand Retailer
 Myanmar Biggest Furniture Retail Chain
 Myanmar Top Department Stores
 Myanmar Biggest Software Service
Provider in Airlines and Travel Agents
 Kaung is a Business Consultant, Management
Trainer, Motivational Speaker and A Customer
Service Specialist
 Worked for Multinational Organizations at
Management Positions ; Samsung,
Schaeffler(FAG), Sampoerna and Annam and
Consultant as local organizations
 He is also a Co-founder and CEO of
Kudos Business School
Kaung Nyein Soe
{MBA,B.E(EP)}
Founder and CEO
 စ ားသံုုားသူေုတြ(သ႕္ ) ေုဖ က္သ ည္ေုတြက္ သင္ုလုုပ္ငန္္ုားဲ ု
ဝ္္ေုဆ င္မွဳ ေေပ္ငၚ ခံစ ားမွဳ ေေတြ.ေၾက္ံုွဳေုတြက္
ဲင္ုားလင္ုားု ပ္ငြသ ား ေုသ ေ မင္ ြေက္်ေသခ်ေ ြ႔ေခ်ေက္အလက္္
ေုတြဲဲေုေ င္ လပ္င္ေုဆ င္ေုပ္ငားြ ေုစ်ေားတက္က္သ ုုေုြသ္ဆငရ
္ည္ုားပ္ငည ြစရပ္င္ု ဖစ္ု ပ္ငား မည္သည္ုလပ္ငန္္ုားတြင္ဆ ု ပ္ငွဳလပ္င္၍
ဲပ္ငါြယ္။
 သင္ု လုုပ္ငန္္ုားဲ ု Service Quality က္ ြားြက္္ လ ေုေ င္
ေဓက္ပ္ငံပ္ငားေုပ္ငားြ လပ္ငန္္ုားြစခုုု ဖစပါြယ္။
 ေုေ ငၾက္ားနင္ုဘဏ္ ၊ ေ မခံဆငရ လပ္ငန္္ုားမ်ေ ား။
 စ ားေုသ က္္ ုုင္၊
ေုဟ ု္ြယန မင္ုခဲားတသ ားလပ္ငန္္ုားမ်ေ ား။
 ခဲားသည္န မင္ုက္နစည္ ပ္ငု္ေ႕ဆ င္ေုဲားေပ္ငါေ၀င္
 ဆက္စပ္ငလုုပ္ငန္္ုားမ်ေ ား။
 Shopping Center နင္ုက္န္ုုက္္်ေ ား
 လက္လ ေေဲ င္ုားဆင္်ေ ား။
 ေစုုားဲ သုု ုမဟုုြ္ ဝ္္ေုဆ င္မွဳ ေဖဖ ုေစည္ုားမ်ေ ား
 မမဲ႕ ၀္္ေုဆ င္မွဳ ေဲေညအတသားမ်ေ ား ြားြက္လ ု ခင္ုား။
 ၀နထမ္ုားမ်ေ ားဲ႕ စမ္ုားေုဆ ငနုုုင္မွဳ က္ုု ေက္ု ဖြနုုင္ု ခင္ုား၊
 မမေုဖ က္သ ည္္်ေ ားက္ စြ္ေုက္်ေ္ပ္င္မွဳဲဲနငၿခင္ုား၊
 ု ပ္င ွဳငဘက္္်ေ ားက္ေုက္်ေ ု္လႊု ုား နငသည္ု္ည္ုားလမ္ုားမ်ေ ား ေုတြ
ုဲလ ု ခင္ုား၊
 ၀နထမ္ုားမ်ေ ား၏ စြဓ ြ္်ေ ားက္ ု မင္ုြင္ေုပ္ငားနင္ု ခင္ုား၊
 ယခငထက္္ လပ္ငန္္ုားမ်ေ ားက္ ပ္ငမသ တလ္္ေုေ င္ ္ည္ုားလမ္ုားမ်ေ ား
ဲဲနင္ု ခင္ုား၊
 မမလပ္ငန္္ုား ေုေ င္ု မင္မွဳနင္ုၾက္ားတ ားမွဳက္
• Consulting Service
• Corporate Trainings
• Mystery Shopping – General
• Telephone Performance Testing
• Interviewing (On-Site / Telephone)
• Customer Service Evaluation
• Customer Satisfaction Measurement
• Price / Merchandising Audits
• Questionnaire & Program Design
Mystery Shopping-Mahar Shopper Profile

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Mystery Shopping-Mahar Shopper Profile

  • 1.
  • 2.  Founded in Dec 2015  1st Myanmar Mystery Shopping Service  18yrs. Experiences @Market Research  6yrs. In Consulting & Training Milestones  Currently serving to  World Top Cosmetic Brand Retailer  Myanmar Biggest Furniture Retail Chain  Myanmar Top Department Stores  Myanmar Biggest Software Service Provider in Airlines and Travel Agents
  • 3.  Kaung is a Business Consultant, Management Trainer, Motivational Speaker and A Customer Service Specialist  Worked for Multinational Organizations at Management Positions ; Samsung, Schaeffler(FAG), Sampoerna and Annam and Consultant as local organizations  He is also a Co-founder and CEO of Kudos Business School Kaung Nyein Soe {MBA,B.E(EP)} Founder and CEO
  • 4.  စ ားသံုုားသူေုတြ(သ႕္ ) ေုဖ က္သ ည္ေုတြက္ သင္ုလုုပ္ငန္္ုားဲ ု ဝ္္ေုဆ င္မွဳ ေေပ္ငၚ ခံစ ားမွဳ ေေတြ.ေၾက္ံုွဳေုတြက္ ဲင္ုားလင္ုားု ပ္ငြသ ား ေုသ ေ မင္ ြေက္်ေသခ်ေ ြ႔ေခ်ေက္အလက္္ ေုတြဲဲေုေ င္ လပ္င္ေုဆ င္ေုပ္ငားြ ေုစ်ေားတက္က္သ ုုေုြသ္ဆငရ ္ည္ုားပ္ငည ြစရပ္င္ု ဖစ္ု ပ္ငား မည္သည္ုလပ္ငန္္ုားတြင္ဆ ု ပ္ငွဳလပ္င္၍ ဲပ္ငါြယ္။  သင္ု လုုပ္ငန္္ုားဲ ု Service Quality က္ ြားြက္္ လ ေုေ င္ ေဓက္ပ္ငံပ္ငားေုပ္ငားြ လပ္ငန္္ုားြစခုုု ဖစပါြယ္။
  • 5.  ေုေ ငၾက္ားနင္ုဘဏ္ ၊ ေ မခံဆငရ လပ္ငန္္ုားမ်ေ ား။  စ ားေုသ က္္ ုုင္၊ ေုဟ ု္ြယန မင္ုခဲားတသ ားလပ္ငန္္ုားမ်ေ ား။  ခဲားသည္န မင္ုက္နစည္ ပ္ငု္ေ႕ဆ င္ေုဲားေပ္ငါေ၀င္  ဆက္စပ္ငလုုပ္ငန္္ုားမ်ေ ား။  Shopping Center နင္ုက္န္ုုက္္်ေ ား  လက္လ ေေဲ င္ုားဆင္်ေ ား။  ေစုုားဲ သုု ုမဟုုြ္ ဝ္္ေုဆ င္မွဳ ေဖဖ ုေစည္ုားမ်ေ ား
  • 6.  မမဲ႕ ၀္္ေုဆ င္မွဳ ေဲေညအတသားမ်ေ ား ြားြက္လ ု ခင္ုား။  ၀နထမ္ုားမ်ေ ားဲ႕ စမ္ုားေုဆ ငနုုုင္မွဳ က္ုု ေက္ု ဖြနုုင္ု ခင္ုား၊  မမေုဖ က္သ ည္္်ေ ားက္ စြ္ေုက္်ေ္ပ္င္မွဳဲဲနငၿခင္ုား၊  ု ပ္င ွဳငဘက္္်ေ ားက္ေုက္်ေ ု္လႊု ုား နငသည္ု္ည္ုားလမ္ုားမ်ေ ား ေုတြ ုဲလ ု ခင္ုား၊  ၀နထမ္ုားမ်ေ ား၏ စြဓ ြ္်ေ ားက္ ု မင္ုြင္ေုပ္ငားနင္ု ခင္ုား၊  ယခငထက္္ လပ္ငန္္ုားမ်ေ ားက္ ပ္ငမသ တလ္္ေုေ င္ ္ည္ုားလမ္ုားမ်ေ ား ဲဲနင္ု ခင္ုား၊  မမလပ္ငန္္ုား ေုေ င္ု မင္မွဳနင္ုၾက္ားတ ားမွဳက္
  • 7. • Consulting Service • Corporate Trainings • Mystery Shopping – General • Telephone Performance Testing • Interviewing (On-Site / Telephone) • Customer Service Evaluation • Customer Satisfaction Measurement • Price / Merchandising Audits • Questionnaire & Program Design