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Alberto Martínez Cruz CV english
1. Alberto Martínez Cruz
Nationality Costarican
Date of birth January 9th, 1993
Marital status Single
34-4003 Alajuela
(506) 2442 8583/ (506) 83472107
betomarti93@gmail.com
Education
American International School
Bilingual degree in secondaryeducation,June 30,2010.
Escola Secundária José Estevão
Did one school year at a high school in Averio, Portugal, where I learned to speak,read and write Portuguese. From
September 2010 to June 2011 this was part of a cultural exchange program with AFS.
Universidad Americana (UAM)
Active student,with four semesters completed ofBusiness Administration, currentlycompleting myfifth semester.
Employment History
Gextiona S.A.
Since April 2012 and till March 2015 I held various administrative tasks in the companyGextiona SA, which provides
managementservices for recovery and tele marketing.Experience in managing databases,sending mass
messaging,making worksheets for reporting and managing activities within the company.
DHL
Since March 2015 till this day I’ve been a part of the pioneer team of ITS DSC in Costa Rica.We provide services for
users in the USA and in Canada.Providing effective supportin a timelymanner is a key factor on this job.I’ve
achieved awards in the lastmonths for Top Performer and Customer Centricity.I’m also a part of the Brainstorming
team and the Brigada for Customer Centricity.
Languages
Spanish
Speaking,reading and writing 100%
English
Speaking,reading and writing 100%
Portuguese
Speaking 100%,reading and writing 80%
Personal Skills
I am a sociable person who works well with groups ofpeople.
I am a quick learner and enjoy learning to preform new tasks.
My mindsetis focused on preforming myjob to the bestof my abilities.
Always trying to find ways to improve process on the job.