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Business Fitness for Manufacturing
         Effective cost management strategies
                     for healthy profits in 2011
About Expense
    Reduction Analysts




    Expense Reduction Analysts is a leader in cost, purchase and
    supplier management and focuses on reducing operating
    costs, whilst maintaining or enhancing service levels,
    for private, not-for-profit and public sector organisations.
    Expense Reduction Analysts works in               • Facilitate high value supplier relationship
    partnership with its clients, offering the          management programmes, in order to create
    expertise and resource to:                          mutually beneficial working partnerships.

    • Forensically examine and benchmark more         Expense Reduction Analysts has over 150
      than a hundred areas of business expenditure,   consultants across the UK and Ireland, with
      in order to present opportunities for           expertise in all sectors of commerce, industry
      significant savings;                            and not-for-profit organisations and more than
    • Review and re-engineer procurement functions,   100 categories of business expenditure.
      in order to ensure optimum buying process;




2   Expense Reduction Analysts About Expense Reduction Analysts
Introduction from
Robert Allison,
Managing Director,
Expense Reduction Analysts
Welcome to the third in our series of
Business Fitness Guides for 2011, focusing
on effective cost management strategies in
the Manufacturing sector.

Every Manufacturing organisation has many,
many areas of expenditure, and, in a guide like
this, we can only touch upon a few. We have
chosen to delve into the important cost areas
of Waste, Logistics, Packaging and Work Wear,
which, together with the wide-ranging
introduction from Ian Morrison and two
contrasting case studies at the end, give you an
idea of what savings are possible.

Furthermore, we hope that these examples
give you the confidence that, if this level of     in the Manufacturing sector, their knowledge
cost reduction could be extrapolated over a        gleaned from, and their expertise honed by,
significant percentage of your outgoings, your     many years of delivering significant cost
bottom line would indeed look very healthy!        reduction for their clients.

This booklet has been written by consultants       I hope that you find their insights valuable
who specialise in finding savings in these areas   – and may I wish you a successful year in 2011.




                                Introduction from Robert Allison Expense Reduction Analysts          3
Manufacturing
    savings in 2011




    Ian Morrison outlines some of the cost reduction
    challenges facing UK manufacturing
    Increasing costs, particularly of raw          We are seeing increased enquiries around
    materials and transport, will threaten the     managing rising raw material input costs.
    competitiveness of UK manufacturers in         It is critical that manufacturers forensically
    2011, if they are not effectively addressed.   examine the supplier marketplace. The world
                                                   is not a large place any longer. Increasingly,
                                                   manufacturers are going offshore for their
                                                   raw materials despite the associated
                                                   transport costs.




4   Expense Reduction Analysts Manufacturing in 2011
However, a full risk assessment is critical if   Obviously, road transport costs will continue
your organisation decides to go offshore.        to be a major consideration as prices at the
Thorough research of global suppliers, getting   pump continue to rise. Manufacturers will
under the skin of their businesses and           also need be aware of new levies on shipping
capabilities, and understanding lead-time        companies, which will be introduced over
implications, is a must. And, once selected,     the coming years to encourage a more
it is essential to ensure the supplier is        environmentally responsible shipping
integrated into your own business.               industry. Furthermore, shipping companies
                                                 are going to run their engines at two-thirds
                                                 of their normal speeds, as they look to clean
                                                 up their environmental act.

                                                 This move will help them scrub out their
                                                 exhaust systems, which have been adversely
                                                 affected by the dirty petroleum that ships run
                                                 on. Whilst it will have a positive impact on the
                                                 environment by reducing carbon emissions,
                                                 ships will take longer to make their deliveries,
                                                 which will in turn impact on lead times.

                                                 There is no doubt that UK manufacturing is
                                                 enjoying an upturn, but to continue to
                                                 compete on a world stage, the sector will need
                                                 to think smart when it comes to driving up
                                                 efficiencies and driving down costs. Only by so
                                                 doing can UK manufacturers outsmart their
                                                 global counterparts and prosper in the future.



                                         Manufacturing in 2011 Expense Reduction Analysts           5
A selection of the categories of
    expenditure most relevant to your
    business now

    Waste

    Pete Bramhall says that cost management is all about
    minimisation, segregation, presentation and negotiation
    Landfill tax is increasing by £8 per tonne      The revival of the global economy has resulted
    every year. It is currently at £56 per tonne    in strong demand and new highs in pricing of
    and will rise to £80 per tonne by 2014.         many secondary (recycled) commodities. For
                                                    example, the value of waste cardboard
    As tax and disposal costs increase it becomes   increased by 50% during 2010, and has
    more important to recycle different waste       continued to strengthen so far in 2011. Other
    materials. Technology and the markets are       grades of paper, scrap metals and plastics are
    developing rapidly to meet this demand.         following a similar upward trend.

                                                    Processes for segregating waste are key. All
                                                    packaging should be recycled. Raw materials
                                                    and waste products may have viable markets:
                                                    different demands are developing all the time,
                                                    so that even the market for hard-to-recycle
                                                    materials should be kept under review. Only a
                                                    small proportion of residual waste should end
                                                    up at expensive landfills.

                                                    Presentation is the key to obtaining the
                                                    maximum rebate for waste materials. The
                                                    optimum format should be used to suit the
                                                    type of material, the quantity and the location,
                                                    in relation to the end market or sorting point.
                                                    This will determine the equipment
                                                    requirements, e.g., compactors, balers and
                                                    container types, etc..




6   Expense Reduction Analysts Waste
Waste buyers pass on the decreases in             Secondly, study your contracts. Most waste
the value of your waste more readily than         contractors operate a 12-month, rolling
the increases                                     contract, whereby, unless notice is served
                                                  three months prior to the contract anniversary,
Ensuring that the maximum value is achieved       you will be locked in for another 12 months.
over time requires close contact with markets     Negotiate your contract terms and be mindful
and suppliers. Buyers are much quicker to pass    of your contract anniversary date.
on market decreases to waste producers than
they are to share the full effect of increases.   Thirdly, check your invoices. Many errors and
                                                  overcharges go unnoticed, so it is important
Finally, here are three simple points that may    to check your waste invoices continually.
save you a significant amount of money.
It may sound obvious but, faced with rising
raw material and waste disposal costs, it is
clearly more important than ever to minimise
the amount of waste that you generate in the
first place.

                                                         Waste Expense Reduction Analysts           7
A selection of the categories of
    expenditure most relevant to your
    business now

    Logistics

    Kevin O’Neill details the supplier attributes to look
    for in this complex area
    Logistics plays a pivotal role in               logistics of the supply chain can have a big
    manufacturing. Whether it is in the             impact. Now add the impact of rising
    sourcing of raw materials, timely               commodity prices, in particular fuel, and the
    management of the positioning of sub-           impact of ever changing external influences
    assemblies, distribution to customers or the    on supply routes, and you have a complex
    effective management of the product             and challenging mix.
    servicing after sale, any inefficiency in the




8   Expense Reduction Analysts Logistics
Your suppliers should be exhibiting signs of
                                                  enhanced efficiency, innovation and service

                                                  Looking internally, escalating fuel costs are
                                                  having a dramatic impact on fleet
                                                  management. Right now is when to look at this
                                                  area to ensure that you are buying at the best
                                                  price possible. The same can be said of other
                                                  fleet consumables like tyres.

                                                   With outsourced services like Inbound and
To manage this complexity, every manufacturer Outbound Freight and parcel distribution,
will be outsourcing components of the supply       revisiting service requirements and pricing on
chain to specialists. Deciding which activities to a regular basis with your suppliers can bring
outsource can take considerable effort in terms substantial benefits in not only cost but also
of careful analysis that can involve every         service. Competition in the market to deliver
function in the organisation. However, wherever these services is strong, and service providers
an organisation stands in this process, there are are striving to maximise their efficiency,
steps that can be taken to deliver a significant   develop innovative solutions and improve
impact on the cost base whilst maintaining or      customer services. So, if you are not seeing
improving existing service levels.                 evidence of these ambitions in your own
                                                   suppliers, then perhaps it is time to take a
                                                   closer look at what is out in the market!




                                                        Logistics Expense Reduction Analysts        9
A selection of the categories of
   expenditure most relevant to your
   business now

   Packaging

   Richard Anson has cost reduction strategies all wrapped up
   Packaging is used throughout the                 chances are you do not know. Often the cost
   manufacturing sector, utilising a mix of         of the film is irrelevant, if you are applying
   substrates, including corrugated board,          too much material. Advances in Stretch Wrap
   timber and plastics. These can be in both        and film technology generally have seen
   standard and bespoke formats.                    usages reduced by as much as 50%.

   During the past eighteen months, the cost of     Know your supplier’s capability – are you
   these materials has been increasing at an        using the right supplier? Large volume
   unprecedented rate and regularity.               producers will not be competitive if you
                                                    require them to provide a “hands on service”.
   Here is a snapshot of tips that may help to      Also, as a consequence, do you suffer from
   achieve efficiencies:                            both space and working capital implications?
   Review the range – often the differences in      A switch to a supplier who has the logistical
   sizing and thickness of materials supplied are   capability to supply in smaller quantities may
   minimal and ripe for consolidation. This could   reduce these “hidden” costs and may not be
   mean greater manufacturing efficiencies for      less competitive.
   suppliers and therefore cost savings for you.

   Review specifications – in many cases,
   specifications have been drawn up years ago
   and are blindly adhered to. Improvements in
   manufacturing processes now mean that
   perceived lower or alternate specifications
   can perform just as well, but at a more
   competitive rate.

   Know the true costs of your packaging –
   how much does it really cost you to wrap a
   pallet with Stretch Film? With respect, the


10 Expense Reduction Analysts Packaging
PPE and Work Wear

Steve Parrott points the way to overall cost reduction
1. Role-specific work wear                           2. PPE
Buyers are confronted with the option of either      Personal Protective Equipment (PPE) usually
buying garments outright and then laundering,        refers to disposable garments or products
or renting and laundering, which could be            such as earplugs, overshoes, hats, etc..
either a combined or separate price. There is        These are generally commodity items.
no simple rule as to which is the right solution.    However, specification can be all important.
Generally, rent and launder deals offer more         Constraints can be placed by legislation (for
flexibility and have cash flow advantages. A         instance the specifications for Network Rail
key factor in the relative merits of a combined      and London Underground Hi-Vis jackets are
rental and launder over separate pricing is the      different, and not interchangeable.)
level of utilisation of the garments: this in turn
will be driven by the number of garments per         Internal H&S policies may play a part,
person and the wash frequency.                       or downstream customers, such as large
                                                     retailers, may specify elements of traceability
If a significant proportion of garments are          or composition for PPE worn or used in
going to sit in a locker at the bottom of a pile     production areas on their behalf. Cost saving is
that the wearer never gets round to using, this      rarely a simple case of identifying like-for-like
raises questions over the fleet size. If the wash    products in catalogues at better prices.
frequency is below the anticipated level then,       Even if written requirements and approvals
self evidently, a combined wash and launder          can be satisfied, extensive trialing may be
contract will result in a service being paid for     required to ensure compatibility.
but not used. Although suppliers can, and
should, provide utilisation reports, your
analysis of them can be time consuming and
complex. Comparisons of offers from different
suppliers, or even differently structured offers
from the same supplier, have to be viewed very
critically, particularly because such contracts
are typically of three years’ duration and costly
mistakes take a long time to recover.
                                               PPE and Work Wear Expense Reduction Analysts 11
Two contrasting examples of cost
   reduction best practice in action
   in Manufacturing

   Mono Pumps

   “We have always believed that we are able to achieve the best results for ourselves and
   regarded Expense Reduction Analysts’ claims with some scepticism. But the results speak
   for themselves and I wholeheartedly recommend Expense Reduction Analysts to any
   organisation that wishes to reduce its costs and urge them to put aside the scepticism
   that held us back” – Steve Valentine, Group Financial Director, NOV Mono

   Category             Annual    Annual Saving            Steve Valentine describes the start of the
                      Spend (£) Saving (£)  (%)            relationship: “I first met Adam Wheatley of
                                                           Expense Reduction Analysts late in 2003. Even
   Stationary            £57,500         £25,000     42%   though Adam overcame my scepticism when
   Landlines             £18,300          £2,700     14%   we met, I still harboured doubts, particularly
   Courier              £112,900         £24,300     21%   about the effort required from us, but his
   Scrap Metal*                                            persistence eventually paid off and we
      Previous         £242,600          £68,700     28%   launched our first projects – Stationery and
                       (revenue)         (benefit)         Landlines – in October 2004.”
       Revised          £267,042          £136,192   51%
                       (revenue)         (benefit)

   Totals               £431,300        £127,000     28%
   (*Project recently extended by three years)




12 Expense Reduction Analysts Mono Pumps
Mono Pumps were very impressed by the             Manufacturing Team Leader at Mono Pumps,
results achieved on those initial projects, in    explains: “I am very proactive with regard to
particular for Stationery, where a 43% saving     our Waste and Scrap needs and in fact had
was delivered by changing supplier. The           already delivered considerable benefits for
change went very smoothly and they are still      Mono Pumps in these areas. Having done
using the stationery supplier introduced by       everything that I could, I decided to let the
Expense Reduction Analysts. Furthermore,          Expense Reduction Analysts team see whether
Steve Valentine soon realised that the internal   they could yield additional benefits for Scrap.
energy required to support the cost reduction
projects was not significant.                     “Diane Lane and Bob Carter impressed me
                                                  from the start with their efforts to understand
”I was blown away… …a 28% increase over           our requirements. Then I was blown away by
all that I had done”                              what they achieved with a further 28%
                                                  increase in revenue over and above all that I
Such success resulted in the remit being          had already done. This was achieved with the
widened further into Scrap – a key concern for    incumbent supplier, so delivering the benefits
Mono Pumps. Barrie Walker, Supply                 involved little effort from me.

                                                  ”I have already committed to a further
                                                  three year term”

                                                  “I have recommended Expense Reduction
                                                  Analysts to all of my peers and superiors in
                                                  production and beyond, and a variety of new
                                                  projects should be launched soon. I have
                                                  myself asked them to now look at our Waste
                                                  costs. Furthermore, I am so pleased with the
                                                  service they provide on Scrap that even though
                                                  we are only ten months in, I have already
                                                  committed to a further three-year term, so as
                                                  to retain access to Diane and Bob’s services.”


                                                   Mono Pumps Expense Reduction Analysts 13
Two contrasting examples of cost
   reduction best practice in action
   in Manufacturing

   Plastikote

   "We are very pleased with the savings that John and Fergus have uncovered, but we are
   even more delighted with the way in which these results have been delivered – with no
   loss of service and with a seamless transition between suppliers. For our business, these
   benefits have been vital” – Joanne Garner, Site & Finance Manager, Plastikote

   Category                           % saving    John Waine of Expense Reduction Analysts
                                                  describes his original meeting with Joanne
   Inbound sea freight                   18.3%    Garner, Site and Finance Manager at
   Outbound UK pallets                   26.7%    Plastikote: “We discussed the business’s
   Outbound European pallets             39.6%    procurement and Joanne naturally wanted to
   Average saving                        28.2%    ensure that Plastikote was purchasing services
                                                  as keenly as possible, especially in the critical
                                                  area of logistics.




14 Expense Reduction Analysts Plastikote
“Plastikote in the UK acts as a distribution hub,    consumer marketing. We were able to find a
receiving product from the US, repackaging it        much more local distribution company than
and sending it on to retailers in this country       the incumbent to fulfil their needs. The
and throughout Europe. In this regard, I was         company had the infrastructure to handle
fortunate to be able to call upon the expert         both the smaller deliveries, and the critical,
services of Expense Reduction Analysts’              time-sensitive, larger deliveries into the major
Logistics Specialist, Fergus Smith.”                 multiples. This organisation interacted with
                                                     Plastikote very professionally from the outset,
Fergus Smith takes up the story: “We started         creating confidence in their abilities. And their
by analysing all of their distribution activities.   performance ever since has certainly justified
Although there were some areas where they            that trust.”
were obviously achieving good value, we
identified three key areas that were worth           The third project looked at Plastikote’s
investigating. A phased approach was agreed,         pan-European distribution, in particular to
starting with their inbound sea freight.             Germany and Switzerland. Different challenges
                                                     emerged here. Fergus Smith explains:
“Plastikote told me that they sat down with          “Germany is a critical growth area for
their freight supplier every six months to           Plastikote and their major customer there
ensure that they were getting the best possible      operates to a very stringent order cycle.
deal. They were therefore justifiably sceptical      This results in short delivery times from the
that we could find any further savings, so they      UK to a very exacting two-hour delivery
were delighted with the 18.3% that we                window to their customer’s distribution
eventually achieved for them.                        centres across Germany.

Having product on their retailers’ shelves is        “In delivering to Switzerland, as a non-EU
imperative                                           country, the difficulty centres on dealing
                                                     with the necessary import and export
“We quickly moved on to their outbound UK            documentation. Again, we researched the
pallet requirement. In Plastikote’s business,        market and recommended a supplier who
having their product on their retailers’ shelves     was expert in fulfiling demand in the face
is imperative; indeed, it is a vital part of their   of these obstacles.”

                                                         Plastikote Expense Reduction Analysts 15
find extra profit




     Expense Reduction
     Analysts

www.expense-reduction.co.uk

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Business Fitness Guide for Manufacturing

  • 1. Business Fitness for Manufacturing Effective cost management strategies for healthy profits in 2011
  • 2. About Expense Reduction Analysts Expense Reduction Analysts is a leader in cost, purchase and supplier management and focuses on reducing operating costs, whilst maintaining or enhancing service levels, for private, not-for-profit and public sector organisations. Expense Reduction Analysts works in • Facilitate high value supplier relationship partnership with its clients, offering the management programmes, in order to create expertise and resource to: mutually beneficial working partnerships. • Forensically examine and benchmark more Expense Reduction Analysts has over 150 than a hundred areas of business expenditure, consultants across the UK and Ireland, with in order to present opportunities for expertise in all sectors of commerce, industry significant savings; and not-for-profit organisations and more than • Review and re-engineer procurement functions, 100 categories of business expenditure. in order to ensure optimum buying process; 2 Expense Reduction Analysts About Expense Reduction Analysts
  • 3. Introduction from Robert Allison, Managing Director, Expense Reduction Analysts Welcome to the third in our series of Business Fitness Guides for 2011, focusing on effective cost management strategies in the Manufacturing sector. Every Manufacturing organisation has many, many areas of expenditure, and, in a guide like this, we can only touch upon a few. We have chosen to delve into the important cost areas of Waste, Logistics, Packaging and Work Wear, which, together with the wide-ranging introduction from Ian Morrison and two contrasting case studies at the end, give you an idea of what savings are possible. Furthermore, we hope that these examples give you the confidence that, if this level of in the Manufacturing sector, their knowledge cost reduction could be extrapolated over a gleaned from, and their expertise honed by, significant percentage of your outgoings, your many years of delivering significant cost bottom line would indeed look very healthy! reduction for their clients. This booklet has been written by consultants I hope that you find their insights valuable who specialise in finding savings in these areas – and may I wish you a successful year in 2011. Introduction from Robert Allison Expense Reduction Analysts 3
  • 4. Manufacturing savings in 2011 Ian Morrison outlines some of the cost reduction challenges facing UK manufacturing Increasing costs, particularly of raw We are seeing increased enquiries around materials and transport, will threaten the managing rising raw material input costs. competitiveness of UK manufacturers in It is critical that manufacturers forensically 2011, if they are not effectively addressed. examine the supplier marketplace. The world is not a large place any longer. Increasingly, manufacturers are going offshore for their raw materials despite the associated transport costs. 4 Expense Reduction Analysts Manufacturing in 2011
  • 5. However, a full risk assessment is critical if Obviously, road transport costs will continue your organisation decides to go offshore. to be a major consideration as prices at the Thorough research of global suppliers, getting pump continue to rise. Manufacturers will under the skin of their businesses and also need be aware of new levies on shipping capabilities, and understanding lead-time companies, which will be introduced over implications, is a must. And, once selected, the coming years to encourage a more it is essential to ensure the supplier is environmentally responsible shipping integrated into your own business. industry. Furthermore, shipping companies are going to run their engines at two-thirds of their normal speeds, as they look to clean up their environmental act. This move will help them scrub out their exhaust systems, which have been adversely affected by the dirty petroleum that ships run on. Whilst it will have a positive impact on the environment by reducing carbon emissions, ships will take longer to make their deliveries, which will in turn impact on lead times. There is no doubt that UK manufacturing is enjoying an upturn, but to continue to compete on a world stage, the sector will need to think smart when it comes to driving up efficiencies and driving down costs. Only by so doing can UK manufacturers outsmart their global counterparts and prosper in the future. Manufacturing in 2011 Expense Reduction Analysts 5
  • 6. A selection of the categories of expenditure most relevant to your business now Waste Pete Bramhall says that cost management is all about minimisation, segregation, presentation and negotiation Landfill tax is increasing by £8 per tonne The revival of the global economy has resulted every year. It is currently at £56 per tonne in strong demand and new highs in pricing of and will rise to £80 per tonne by 2014. many secondary (recycled) commodities. For example, the value of waste cardboard As tax and disposal costs increase it becomes increased by 50% during 2010, and has more important to recycle different waste continued to strengthen so far in 2011. Other materials. Technology and the markets are grades of paper, scrap metals and plastics are developing rapidly to meet this demand. following a similar upward trend. Processes for segregating waste are key. All packaging should be recycled. Raw materials and waste products may have viable markets: different demands are developing all the time, so that even the market for hard-to-recycle materials should be kept under review. Only a small proportion of residual waste should end up at expensive landfills. Presentation is the key to obtaining the maximum rebate for waste materials. The optimum format should be used to suit the type of material, the quantity and the location, in relation to the end market or sorting point. This will determine the equipment requirements, e.g., compactors, balers and container types, etc.. 6 Expense Reduction Analysts Waste
  • 7. Waste buyers pass on the decreases in Secondly, study your contracts. Most waste the value of your waste more readily than contractors operate a 12-month, rolling the increases contract, whereby, unless notice is served three months prior to the contract anniversary, Ensuring that the maximum value is achieved you will be locked in for another 12 months. over time requires close contact with markets Negotiate your contract terms and be mindful and suppliers. Buyers are much quicker to pass of your contract anniversary date. on market decreases to waste producers than they are to share the full effect of increases. Thirdly, check your invoices. Many errors and overcharges go unnoticed, so it is important Finally, here are three simple points that may to check your waste invoices continually. save you a significant amount of money. It may sound obvious but, faced with rising raw material and waste disposal costs, it is clearly more important than ever to minimise the amount of waste that you generate in the first place. Waste Expense Reduction Analysts 7
  • 8. A selection of the categories of expenditure most relevant to your business now Logistics Kevin O’Neill details the supplier attributes to look for in this complex area Logistics plays a pivotal role in logistics of the supply chain can have a big manufacturing. Whether it is in the impact. Now add the impact of rising sourcing of raw materials, timely commodity prices, in particular fuel, and the management of the positioning of sub- impact of ever changing external influences assemblies, distribution to customers or the on supply routes, and you have a complex effective management of the product and challenging mix. servicing after sale, any inefficiency in the 8 Expense Reduction Analysts Logistics
  • 9. Your suppliers should be exhibiting signs of enhanced efficiency, innovation and service Looking internally, escalating fuel costs are having a dramatic impact on fleet management. Right now is when to look at this area to ensure that you are buying at the best price possible. The same can be said of other fleet consumables like tyres. With outsourced services like Inbound and To manage this complexity, every manufacturer Outbound Freight and parcel distribution, will be outsourcing components of the supply revisiting service requirements and pricing on chain to specialists. Deciding which activities to a regular basis with your suppliers can bring outsource can take considerable effort in terms substantial benefits in not only cost but also of careful analysis that can involve every service. Competition in the market to deliver function in the organisation. However, wherever these services is strong, and service providers an organisation stands in this process, there are are striving to maximise their efficiency, steps that can be taken to deliver a significant develop innovative solutions and improve impact on the cost base whilst maintaining or customer services. So, if you are not seeing improving existing service levels. evidence of these ambitions in your own suppliers, then perhaps it is time to take a closer look at what is out in the market! Logistics Expense Reduction Analysts 9
  • 10. A selection of the categories of expenditure most relevant to your business now Packaging Richard Anson has cost reduction strategies all wrapped up Packaging is used throughout the chances are you do not know. Often the cost manufacturing sector, utilising a mix of of the film is irrelevant, if you are applying substrates, including corrugated board, too much material. Advances in Stretch Wrap timber and plastics. These can be in both and film technology generally have seen standard and bespoke formats. usages reduced by as much as 50%. During the past eighteen months, the cost of Know your supplier’s capability – are you these materials has been increasing at an using the right supplier? Large volume unprecedented rate and regularity. producers will not be competitive if you require them to provide a “hands on service”. Here is a snapshot of tips that may help to Also, as a consequence, do you suffer from achieve efficiencies: both space and working capital implications? Review the range – often the differences in A switch to a supplier who has the logistical sizing and thickness of materials supplied are capability to supply in smaller quantities may minimal and ripe for consolidation. This could reduce these “hidden” costs and may not be mean greater manufacturing efficiencies for less competitive. suppliers and therefore cost savings for you. Review specifications – in many cases, specifications have been drawn up years ago and are blindly adhered to. Improvements in manufacturing processes now mean that perceived lower or alternate specifications can perform just as well, but at a more competitive rate. Know the true costs of your packaging – how much does it really cost you to wrap a pallet with Stretch Film? With respect, the 10 Expense Reduction Analysts Packaging
  • 11. PPE and Work Wear Steve Parrott points the way to overall cost reduction 1. Role-specific work wear 2. PPE Buyers are confronted with the option of either Personal Protective Equipment (PPE) usually buying garments outright and then laundering, refers to disposable garments or products or renting and laundering, which could be such as earplugs, overshoes, hats, etc.. either a combined or separate price. There is These are generally commodity items. no simple rule as to which is the right solution. However, specification can be all important. Generally, rent and launder deals offer more Constraints can be placed by legislation (for flexibility and have cash flow advantages. A instance the specifications for Network Rail key factor in the relative merits of a combined and London Underground Hi-Vis jackets are rental and launder over separate pricing is the different, and not interchangeable.) level of utilisation of the garments: this in turn will be driven by the number of garments per Internal H&S policies may play a part, person and the wash frequency. or downstream customers, such as large retailers, may specify elements of traceability If a significant proportion of garments are or composition for PPE worn or used in going to sit in a locker at the bottom of a pile production areas on their behalf. Cost saving is that the wearer never gets round to using, this rarely a simple case of identifying like-for-like raises questions over the fleet size. If the wash products in catalogues at better prices. frequency is below the anticipated level then, Even if written requirements and approvals self evidently, a combined wash and launder can be satisfied, extensive trialing may be contract will result in a service being paid for required to ensure compatibility. but not used. Although suppliers can, and should, provide utilisation reports, your analysis of them can be time consuming and complex. Comparisons of offers from different suppliers, or even differently structured offers from the same supplier, have to be viewed very critically, particularly because such contracts are typically of three years’ duration and costly mistakes take a long time to recover. PPE and Work Wear Expense Reduction Analysts 11
  • 12. Two contrasting examples of cost reduction best practice in action in Manufacturing Mono Pumps “We have always believed that we are able to achieve the best results for ourselves and regarded Expense Reduction Analysts’ claims with some scepticism. But the results speak for themselves and I wholeheartedly recommend Expense Reduction Analysts to any organisation that wishes to reduce its costs and urge them to put aside the scepticism that held us back” – Steve Valentine, Group Financial Director, NOV Mono Category Annual Annual Saving Steve Valentine describes the start of the Spend (£) Saving (£) (%) relationship: “I first met Adam Wheatley of Expense Reduction Analysts late in 2003. Even Stationary £57,500 £25,000 42% though Adam overcame my scepticism when Landlines £18,300 £2,700 14% we met, I still harboured doubts, particularly Courier £112,900 £24,300 21% about the effort required from us, but his Scrap Metal* persistence eventually paid off and we Previous £242,600 £68,700 28% launched our first projects – Stationery and (revenue) (benefit) Landlines – in October 2004.” Revised £267,042 £136,192 51% (revenue) (benefit) Totals £431,300 £127,000 28% (*Project recently extended by three years) 12 Expense Reduction Analysts Mono Pumps
  • 13. Mono Pumps were very impressed by the Manufacturing Team Leader at Mono Pumps, results achieved on those initial projects, in explains: “I am very proactive with regard to particular for Stationery, where a 43% saving our Waste and Scrap needs and in fact had was delivered by changing supplier. The already delivered considerable benefits for change went very smoothly and they are still Mono Pumps in these areas. Having done using the stationery supplier introduced by everything that I could, I decided to let the Expense Reduction Analysts. Furthermore, Expense Reduction Analysts team see whether Steve Valentine soon realised that the internal they could yield additional benefits for Scrap. energy required to support the cost reduction projects was not significant. “Diane Lane and Bob Carter impressed me from the start with their efforts to understand ”I was blown away… …a 28% increase over our requirements. Then I was blown away by all that I had done” what they achieved with a further 28% increase in revenue over and above all that I Such success resulted in the remit being had already done. This was achieved with the widened further into Scrap – a key concern for incumbent supplier, so delivering the benefits Mono Pumps. Barrie Walker, Supply involved little effort from me. ”I have already committed to a further three year term” “I have recommended Expense Reduction Analysts to all of my peers and superiors in production and beyond, and a variety of new projects should be launched soon. I have myself asked them to now look at our Waste costs. Furthermore, I am so pleased with the service they provide on Scrap that even though we are only ten months in, I have already committed to a further three-year term, so as to retain access to Diane and Bob’s services.” Mono Pumps Expense Reduction Analysts 13
  • 14. Two contrasting examples of cost reduction best practice in action in Manufacturing Plastikote "We are very pleased with the savings that John and Fergus have uncovered, but we are even more delighted with the way in which these results have been delivered – with no loss of service and with a seamless transition between suppliers. For our business, these benefits have been vital” – Joanne Garner, Site & Finance Manager, Plastikote Category % saving John Waine of Expense Reduction Analysts describes his original meeting with Joanne Inbound sea freight 18.3% Garner, Site and Finance Manager at Outbound UK pallets 26.7% Plastikote: “We discussed the business’s Outbound European pallets 39.6% procurement and Joanne naturally wanted to Average saving 28.2% ensure that Plastikote was purchasing services as keenly as possible, especially in the critical area of logistics. 14 Expense Reduction Analysts Plastikote
  • 15. “Plastikote in the UK acts as a distribution hub, consumer marketing. We were able to find a receiving product from the US, repackaging it much more local distribution company than and sending it on to retailers in this country the incumbent to fulfil their needs. The and throughout Europe. In this regard, I was company had the infrastructure to handle fortunate to be able to call upon the expert both the smaller deliveries, and the critical, services of Expense Reduction Analysts’ time-sensitive, larger deliveries into the major Logistics Specialist, Fergus Smith.” multiples. This organisation interacted with Plastikote very professionally from the outset, Fergus Smith takes up the story: “We started creating confidence in their abilities. And their by analysing all of their distribution activities. performance ever since has certainly justified Although there were some areas where they that trust.” were obviously achieving good value, we identified three key areas that were worth The third project looked at Plastikote’s investigating. A phased approach was agreed, pan-European distribution, in particular to starting with their inbound sea freight. Germany and Switzerland. Different challenges emerged here. Fergus Smith explains: “Plastikote told me that they sat down with “Germany is a critical growth area for their freight supplier every six months to Plastikote and their major customer there ensure that they were getting the best possible operates to a very stringent order cycle. deal. They were therefore justifiably sceptical This results in short delivery times from the that we could find any further savings, so they UK to a very exacting two-hour delivery were delighted with the 18.3% that we window to their customer’s distribution eventually achieved for them. centres across Germany. Having product on their retailers’ shelves is “In delivering to Switzerland, as a non-EU imperative country, the difficulty centres on dealing with the necessary import and export “We quickly moved on to their outbound UK documentation. Again, we researched the pallet requirement. In Plastikote’s business, market and recommended a supplier who having their product on their retailers’ shelves was expert in fulfiling demand in the face is imperative; indeed, it is a vital part of their of these obstacles.” Plastikote Expense Reduction Analysts 15
  • 16. find extra profit Expense Reduction Analysts www.expense-reduction.co.uk