Experts of Group of companies "Aeroclub" summed up the results of the first half of 2017 after analyzing booking Avia/railway tickets, hotels, and other services to Russian and foreign corporations and compared them with the same period in 2016. ATOM analysis and reports platform was used in preparing the data

1. BUSINESS TRAVEL
RESEARCH:
RESULTS OF FIRST HALF
2017 VS 2016
ATOM analysis and reports platform was used
in preparing the data

2. ST. PETERSBURG
MOSCOW VLADIVOSTOK
100+
Aeroclub Group of companies: statistics
Clients
13Years of successful partnership
with BCD Travel
EmployeesCountries covered
1+ mlnTransactions
582
Years on Russian
market
20,2
Turnover
Bln. Rubles in 2016
18%Aeroflot sales
Average contract term – 8 YEARS 3,6 BLN – business growth per year 98,5% – clients satisfaction
22+
1000+

3. Development and implementation of advanced software
products in business travel
Since 2013
Corporate events and private tourism
Since 2004
Business travel
Since 1994
Business travel global operator Corporate events global operator
Aeroclub Group of companies
Over 200 implemented projects per year
9 patent developments

4. Hotels in Russia and
abroad
Own 24/7 support
service
Building
effective internal
processes
Air and
Aeroexpress
tickets
Visa and migration
Support, insurance policies
Transfers,
car rentals
Developing travel policy
and optimization
programs
DIFFERENT SERVICE PLATFORMS
Universal booking
manager Online
Mobile application
Signing 2 and 3 party
contracts with suppliers
Business travel cost
reduction consulting Trainings for client’s
employees
Expense control: advance,
statistical, accounting
reporting
MANAGING BUSINESS TRAVEL
COSTS
COMPREHENSIVE BUSINESS TRIP
ARRANGEMENTS
HOTELClient support service
in emergencies
Tourism
Rail tickets
24/7
Arranging group travels
Supporting your business

5. First IT solutions on Russian market
DEVELOPED SPECIFICALLY FOR BUSINESS TRAVEL INDUSTRY
TIME - ONLINE
PLATFORM
Optimization of services
ordering process
Online tool for arranging
business trips
LINK – MOBILE
APPLICATION
Mobile access to orders
Informational business trip
management
CLICK TO MICE –
ONLINE VENUES
PLATFORM
Online events booking
The largest database of venues
for events
Simple and convenient interface
ATOM – ONLINE
ANALYSIS AND
REPORTS PLATFORM
Interactive visual business
analytics platform
"WHAT IF?“ travel policy
modeling
Expense analysis and forecasting
INTEGRATION HUB –
DATA EXCHANGE
Automation and complete
elimination of manual labor
when transmitting employee
data
Saving time and money
Integration of TIME into
internal company business
processes

6. Client portfolio structure

7. Travel policy
In the first half of 2017
there was no massive
cost reduction due to
introduction of travel
policy limits
Significant tightening of limits
happened in FMCG - the average
bill for hotel abroad has declined
↓45%
Energy and mining industries
faced cost reduction for
accommodation abroad
↓11%
In the pharmaceutical
industry the average bill for
accommodation abroad has
declined
↓20%
In the retail sector the average
bill for accommodation abroad
was reduced
↓14%
In the automotive industry segment
the average bill for accommodation
in Russia has increased
↑16%
In the media segment the
average bill for accommodation
abroad has increased
↑13%

8. Service structure
In the first half of 2017 the
demand for transfer grew by
↑49%
Insurance purchases slightly
decreased
↓3%
VIP-service: the number of
orders has declined
↓14%
Total volume of rendered services in the
first half of 2017 rose by
Among business tourists the demand
for exit visas has increased
Minimal change in the demand for
invitations for foreigners
↑19%
↓1%
↑ 23%
Avia +28%
Rail +7%
Hotels +16%

9. Domestic air tickets
THE DEMAND FOR DOMESTIC FLIGHTS AMONG BUSINESS TRAVELERS HAS INCREASED BY 63%
Top 5 domestic destinations: Significant growth of flights
To MoscowTo St. Petersburg
↑ 89% 64%↑
The average bill for flights to St. Petersburg has decreased most significantly among
domestic flights – in one year prices fell by 29%
Moscow
Saint Petersburg
Sochi
Krasnodar
Simferopol

10. Domestic air tickets
Demand for domestic flights has significantly increased in
segments
Auto industry
The share of business class in domestic
flights has decreased by 1% and now is
↑104%
Retail
↑76%
IT companies
↑31%
The average cost of domestic
flights business class tickets
has increased
Domestic economy class
business trips have become
less expensive
The most popular airlines for domestic flights:
Aeroflot
S7
Utair
69%
9%
6%
the average ticket cost is
9216 rubles
↓18%
the average cost amounted to
58 900 rubles
↑13% 3%

11. International air tickets
Share of international destinations has increased by 82%
Cost for economy class air
tickets abroad has dropped by
22%. Average ticket price
amounted to 21 038 rubles
Share of business class air tickets
abroad has decreased
by 3% and now is
Average cost for business class air
tickets abroad has dropped by 21%
and amounted to 113 373 rubles
The most expensive ticket in 2017 was a Moscow-San Francisco round trip ticket for
an energy sector representative. The ticket cost 876 thousand rubles.
Top 5 international
destinations:
Paris
Istanbul
London
Amsterdam
Minsk
Demand for flights abroad has grown
in segments
Pharmaceutical
companies
Auto industry
↑61%
Retail
↑65% ↑35%
The most popular airlines for
international flights:
Aeroflot
S7
Lufthansa
68%
4%
3,5%
8%

12. Domestic rail tickets
Demand for domestic rail tickets among business tourists has increased by 5%
The number of purchased tickets has increased
To Nizhniy NovgorodTo Ekaterinburg
Moscow
Saint Petersburg
Nizhniy Novgorod
Ekaterinburg
Novosibirsk
Rail tickets prices to the largest Russian
cities have changed insignificantly
Representatives
of the following
sectors choose
rail more often:
Pharmaceutical
companies
FMCG
IT
Retail
The most expensive domestic rail ticket in 2017 cost 27 335 rubles. It was issued for a trip from Moscow to Tuapse
Top 5 domestic destinations:
↑10%
↑32% 17%↑

13. International rail tickets
The number of purchased rail tickets abroad has increased by 13%
The most popular rail destinations abroad:
Change in demand for rail tickets to
destinations
↑ 18%
Helsinki Minsk Kiev
↓ 25% ↓ 49%
Cost of rail trips abroad has declined for a few
most popular destinations:
Paris
Helsinki
Minsk
↓ 35%
↓ 23%
↓ 22%
The most expensive rail ticket abroad in 2017 cost 79 000 rubles. It was issued for a trip from Moscow to Nice.
Paris
Helsinki
Minsk

14. Domestic hotels
In the first half of 2017 compared to the same period last year, the number of nights
booked in Russia has increased by 37%
Among the largest cities, the greatest demand increase
was for hotels of
Vladivostok Moscow Saint Petersburg
There were 19% less bookings in the
first half of 2017 compared to the
second half of 2016. Russian hotels
were booked more in the second half
of the year
The most popular Moscow
hotels are:
Holiday Inn Moscow Sokolniki
Novotel Moscow Center
Holiday Inn Moscow Sushchevskiy
The most expensive hotels among
those booked are:
Astoria Rocco Forte
Renaissance St. Petersburg Baltic
Four Seasons Lion Palace
Cost of stay in these hotels varies from
25 to 30 thousand rubles per night
Preferences in hotels brands when booking in
Russia:
Holiday Inn
Hilton Garden Inn
Courtyard by Marriott
Park Inn by Radisson
Novotel
Share of the largest national hotel operators in
Russia is less than 7% from the total number of
bookings
Superior room at the W hotel in St. Petersburg cost 740 000 rubles
for 4 nights. It was the most expensive hotel booking in 2017.
↑100% ↑41% ↑32%

15. International hotels
The number of booked nights in hotels abroad has increased by 36% compared to
the first half of 2016
London
Munich
Paris
Demand for accommodation in CIS hotels has
decreased:
MinskKiev
↓18% 12%↓
Most nights were booked in these
European cities:
Top 5 largest international hotel chains in Russia:
French Accor Hotels
Carlson Rezidor Hotel Group
Hilton Worldwide
Marriott International
Intercontinental Hotels Group
37 hotels
35 hotels
24 hotels
23 hotels
17 hotels
7 brands
2 brands
5 brands
9 brands
6 brands
Carlson Rezidor Hotel Group
French Accor Hotels
Hilton Worldwide
Marriott International
Intercontinental Hotels Group
7,9%
7%
5,5%
4%
3,6%
About 28% of all bookings is a share of 5 largest international
hotel operators
Preferences in hotel brands when booking abroad
Novotel Marriott Mercur Hyatt Hilton
Business travelers choose 5-star hotels abroad more often
as they are over two times more affordable than Russian
hotels of a similar category

16. Thank you for your attention